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Reviews of Abbeyfield

4 out of 5
Abbeyfield
The Clarendon House High Stree, Kenilworth, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 324 reviews" "
Rating 8 - Good. 135 out of 324 reviews" "
Rating 6 - Okay. 35 out of 324 reviews" "
Rating 4 - Poor. 10 out of 324 reviews" "
Rating 2 - Terrible. 4 out of 324 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept property, clean rooms, lovely restaurant and helpful staff
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable quiet stay.
Stayed 1 night in Feb 2024
Response from Abbeyfield Hotel on Feb 19, 2024
Hi David,Thank you for your high score, we are glad you had a comfortable stay with us.We hope to see you again.Have a great day.

10/10 Excellent

Mrs Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room. Excellent friendly staff. Will happily stay again in this fantastic hotel.
Stayed 2 nights in Jan 2024
Response from Abbeyfield Hotel on Feb 13, 2024
Thank You Anne for your 10 out of 10 Score, we are glad that you had a great stay.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Abbeyfield Hotel on Feb 13, 2024
Thank You Jack for your 10 out of 10 Score, we are glad that you had a great stay.

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good for what we paid. The only negative that stood out was that most of the upholstery on the seats in the bar and restaurant could go with upholstery cleaner. Staff were fine and breakfast was good. Good location in town
Stayed 1 night in Dec 2023
Response from Abbeyfield Hotel on Feb 13, 2024
Thank you Roy for your feedback, we are glad that you enjoyed your stay.

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No indication when entering from car park where reception was located. Menus (breakfast)good but printing too small. Several cars on car park not (apparently) logged in which restricted guests parking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anuraag

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Thank you
Stayed 1 night in Nov 2023

8/10 Good

Andrea, kenilworth

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay for a family wedding
Stayed 1 night in Oct 2023

10/10 Excellent

Rory

Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Abbeyfield Hotel on Oct 23, 2023
Thanks Tim for your high rating.Have a great day

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and a fantastic area to spend an evening or two, all the pubs and restaurants are great
Stayed 1 night in Oct 2023
Response from Abbeyfield Hotel on Oct 23, 2023
Hi Dave, We are glad to hear that you had a great stay with us.Have a great day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Delightful
This was such a fun, cozy place to stay. Close to local historic sites and easy to use as "home base" for trips to the surrounding area. Staying here was as much a part of our travel experience as it was a place to rest our heads.
Stayed 3 nights in Oct 2023
Response from Abbeyfield Hotel on Oct 23, 2023
We are glad to hear that you had an enjoyable stay, and we hope that you come and visit us again soon.Have a great day.

8/10 Good

Mr Christopher J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s ok convenient
It was ok, convenient reception workers need to be trained to serve guests in order that they are waiting otherwise it becomes annoying
Stayed 1 night in Sep 2023
Response from Abbeyfield Hotel on Oct 23, 2023
Hello Mr Christopher JWe are sorry that you did not enjoy your stay.Also, reception staff are not permitted to serve guests in the restaurant.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, room was clean and quite quiet, but it was much too warm despite the radiator not being on. The pillows were all too firm, so my wife used a cushion (provided) instead. Breakfast (paid for in addition to the room) was plentiful but it seemed as if only the egg was freshly cooked.
Stayed 1 night in Sep 2023
Response from Abbeyfield Hotel on Oct 23, 2023
We are sorry that you did not enjoy your stay.

10/10 Excellent

George

Liked: Property conditions & facilities
Great stay, what I was expecting
Stayed 1 night in Sep 2023
Response from Abbeyfield Hotel on Oct 3, 2023
Thanks George for your 5 out of 5 rating.Have a great day.

8/10 Good

c

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing amazing but pleasant enough
Comfy stay in a single bed. Quiet very cozy single room in an old building so noise is to be expected from other guests. Good en-suite facilities and hot shower. Breakfast was not included in the price. I felt the overall cost was high compared to similar hotels in the area that I have stayed in recently.
Stayed 1 night in Sep 2023
Response from Abbeyfield Hotel on Oct 23, 2023
We are sorry that you did not enjoy your stay

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and welcoming, my room was very clean and comfy. Perfect!!
Stayed 1 night in Sep 2023
Response from Abbeyfield Hotel on Oct 3, 2023
Lorraine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our Hotel.If you have any further questions, please give us a call. We're always happy to help!

8/10 Good

Jason

Stayed 2 nights in Aug 2023
Response from Abbeyfield Hotel on Oct 3, 2023
Thanks for taking the time to let us know how we did. Have a great day!

6/10 Okay

Dot

Travelled with partner
Liked: Cleanliness, staff & service
Friendly good service, room a little cramped but adequate. Let down by food quality. Some inedible, other, basic food, poor.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel was much bigger than we realised. It looks small from the road but goes back quite some way, theres 29 rooms in total. We booked a room at £69 for a Friday night which was an absolute bargain however we were given the first room on the ground floor (room 2) and the room itself was very spacious and pleasant but unfortunately we didnt sleep well due to the sound of the stairs which ran above our room and a water waste pipe gushing whenever a toilet in that area of the hotel was flushed. I guess this might be the bargain room for that reason. The hotel has a nice bar and there are other bars next door, its a very nice little location and free onsite parking was available though spaces were limited. Overall it was a great stay considering how very cheap it was for a Friday in August but the very noisy room at night let it down for us sadly. We'd stay again but in a different room.
Stayed 1 night in Aug 2023
Response from Abbeyfield Hotel on Aug 21, 2023
Hi, thank you for taking the time to leave us your feedback, and we have definitely taken it on board, however, if you were to let us know, we would have been more than happy to move you into a quieter room.We do hope that you will return to see us again soon, have a great day.

10/10 Excellent

Neale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Abbeyfield Hotel on Aug 21, 2023
Wow, thank you Neale for your 10 out of 10 score, we are glad that you enjoyed your stay.We do hope that you will visit us again soon, Have a great day.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value place to stay. We had a room at the front which gets noise from the pub opposite, and you need to compromise between having the curtains open to allow air to circulate, and the light coming in from the facade lights. A first world problem really
Stayed 1 night in Aug 2023
Response from Abbeyfield Hotel on Aug 14, 2023
Hi Trevor, thanks for your feedback which I can say we have taken on board.Have a great day

8/10 Good

IAN

Stayed 1 night in Aug 2023
Response from Abbeyfield Hotel on Aug 14, 2023
Hi Ian, Thanks so much for the high rating.Have a great day.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Spot in Kenilworth. Will be back!
Great spot. Lovely room and the food in the restaurant/pub was delicious. Service was wonderful too. Only fault was the poor ventilation in the bathroom which made the room really very humid after showers.
Stayed 3 nights in Aug 2023
Response from Abbeyfield Hotel on Oct 3, 2023
Thanks for taking the time to let us know how we did. Have a great day!

10/10 Excellent

Alison

Stayed 1 night in Jul 2023
Response from Abbeyfield Hotel on Aug 14, 2023
Wow, thanks Alison for the 10 out of 10 rating.Have a fabulous day.

10/10 Excellent

Pandelitsa

Stayed 1 night in Jul 2023
Response from Abbeyfield Hotel on Aug 14, 2023
Wow, thanks so much for the 10 out of 10 rating.Have a fabulous day

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, easy stay
Lovely, sizeable hotel room. Really clean throughout, easy check-in and check-out!
Stayed 1 night in Jul 2023
Response from Abbeyfield Hotel on Jul 25, 2023
Hi M,We are glad to hear that you enjoyed your stay, and we do hope that you will come back and visit us again soon.Have a great day.

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. The food in the hotel was very good.
Stayed 2 nights in Jul 2023
Response from Abbeyfield Hotel on Jul 25, 2023
Hi Nicholas,We are so glad that you enjoyed your stay with us, and we do hope that you will come back and visit us again soon.Have a great day.

8/10 Good

Sharon

Stayed 1 night in Jul 2023
Response from Abbeyfield Hotel on Jul 25, 2023
Hi SharonThanks so much for the high rating, we hope you have a great day.

8/10 Good

Tony

Stayed 3 nights in Jul 2023
Response from Abbeyfield Hotel on Aug 14, 2023
Hi Tony, thanks so much for the high rating.Have a great day

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2023
Response from Abbeyfield Hotel on Jul 25, 2023
Hi SueThanks for your high score, have a great day.

8/10 Good

Matthew, Stockport

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Abbeyfield Hotel on Jul 25, 2023
Hi MatthewThanks for your high rating, have a great day.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pub with nice rooms
A lovely well situated pub with comfortable rooms above. Good food also and an excellent breakfast. Our only problem was the cold water pressure for our shower which I am sure will be rectified now that staff have been made aware. This is the 3rd time I have stayed here and I will definitely be returning soon. Nice and polite staff too.
Stayed 2 nights in Jun 2023
Response from Abbeyfield Hotel on Jul 25, 2023
Hi Rebecca, Thank you so much for your wonderful feedback and high score, we very much look forward to seeing you again soon.Have a great day.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable, quiet room in this pleasant hotel. The staff were very friendly and helpful, and the food in the attached restaurant was also good.
Stayed 1 night in Jun 2023
Response from Abbeyfield Hotel on Jul 25, 2023
Hi Brian, I am glad to hear that you enjoyed your stay with us and thanks for the high rating.Have a great day

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

a c

Stayed 1 night in Apr 2023

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot wait to return
Excellent hotel, the Staff were superb nothing was to much trouble. Very friendly and professional. Evening Dinner was amazing, good choices and excellently cooked.
Stayed 1 night in Apr 2023

8/10 Good

Helen

Stayed 2 nights in Mar 2023

6/10 Okay

John

Travelled with family
Liked: Staff & service
Food was ‘just’ OK - poached eggs hard boiled. for example. Parking not always available, bathroom somewhat ‘musty’ - probably to be expected in an old building
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our recent stay
A very nice, clean and friendly experience. Excellent on site breakfast and dinner option. We would definitely recommend this hotel to other guests and would love to return in the future.
Stayed 1 night in Mar 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed. Good atmosphere - central and accessible. Enjoyed the brief stay. Would return.
Stayed 1 night in Jan 2023
Response from Abbeyfield Hotel on Jan 31, 2023
Thank you Nicholas for your high rating, we are so glad to hear that you enjoyed your stay at The Abbeyfield.We very much look forward to welcoming you again soon.Have a great day.

8/10 Good

a c

Stayed 1 night in Dec 2022
Response from Abbeyfield Hotel on Dec 19, 2022
Thank you for your high score.We hope that you enjoyed your stay.Have a great day.

8/10 Good

Marion

Disliked: Room comfort
One night stay
Smooth check in. Room reasonable with good quality toiletries. Let down by large cobwebs on beams and insufficient heating. Despite turning the radiator up to its highest setting, it only reached luke warm. Good choice at breakfast, but poor coffee and slow and haphazard service.
Stayed 1 night in Dec 2022
Response from Abbeyfield Hotel on Dec 19, 2022
Thank you Marion for taking the time to leave us your review, we have taken your comments on board.Hope you have a great day.

8/10 Good

DG

Stayed 1 night in Dec 2022
Response from Abbeyfield Hotel on Dec 19, 2022
Thanks for the high rating, it's really appreciated, We can't wait to see you again, have a great day.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Abbeyfield Hotel on Dec 19, 2022
Hi Andy, Thanks for your high rating, we are glad that you enjoyed your stay with us, we look forward to welcoming you here again.Have a great day.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
The service provided by the staff is very warm and welcoming. The hotel is very quiet and the beds are so comfortable. Food is excellent.
Stayed 1 night in Nov 2022
Response from Abbeyfield Hotel on Dec 19, 2022
Thanks for the high rating Diana, it's really appreciated.If you ever need anything else from the team, please feel free to give us a call or stop by. Have an awesome day!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2022
Response from Abbeyfield Hotel on Dec 19, 2022
Thank you Anthony for your high score, we are glad that you enjoyed your stay.Have an awesome day!

6/10 Okay

Joseph

Stayed 2 nights in Oct 2022