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Reviews of Novotel Warszawa Centrum

4 out of 5
Novotel Warszawa Centrum
ul. Marszalkowska 94/98, Warsaw, Masovia

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1006 reviews" "
Rating 8 - Good. 300 out of 1006 reviews" "
Rating 6 - Okay. 79 out of 1006 reviews" "
Rating 4 - Poor. 29 out of 1006 reviews" "
Rating 2 - Terrible. 28 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dorota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding customer service and a perfect place to stop in Warsaw. The recent renovations have made the room very attractive. The bed was very comfortable and the bedding was high quality. We alway enjoy the breakfast and it gives us a great start of the day. The location allows for an easy access to all the attractions.
Stayed 5 nights in Mar 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Novotel Centrum was incredible!
Stayed 1 night in Mar 2024

8/10 Good

Erin

Stayed 1 night in Feb 2024

10/10 Excellent

Matthew, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice big hotel in the centre of Warsaw. Across the road from The Palace of Culture and Science and within walking distance to shops and restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jim, Plover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Volha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Yury, Huntingdon Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 5 nights in Dec 2023

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Andrei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, excellent service.
Stayed 1 night in Dec 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for location with convenient access to all public transport options. Will stay there again in the future
Stayed 3 nights in Dec 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Dec 2023

10/10 Excellent

Gracjan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jerzy

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Artem checked me in and he ungraded me to a different room with a good city view and bigger space.
Stayed 1 night in Nov 2023

8/10 Good

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice hotel convenient location. Only downside is there are no amenities, such as cotton balls qtips etc.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ronit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for Warsaw
Perfect location on the crossing of 2 main communication lines (trams, buses, metro) Walking distance to the old town, restaurants and shopping. #175 airport bus stops right in front of the hotel. Choice of cafes around for breakfast. We always stay here despite small rooms.
Stayed 4 nights in Oct 2023

2/10 Terrible

Wieslaw

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Przemyslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Orit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to everywhere. Public transportation is nearby. The breakfast was excellent with a great variety. We arrived on Friday 29 September at ten o'clock in the morning and yet we got the room before the check-in time The staff and waiters are very kind and helpful. An outstanding hotel, highly recommended. Orit
Stayed 5 nights in Sep 2023

10/10 Excellent

Micha

Stayed 6 nights in Sep 2023

8/10 Good

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Sep 2023

10/10 Excellent

Mirza Adeel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

krystyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old used mattress ,broken hair dryer and broken tea kettle!!Did not find a movie in English
Stayed 1 night in Sep 2023

6/10 Okay

Daniel

Business traveller
No washcloth, extra bed in the room made it very cramped. Am an ACVIR member but will avoid NOVOTELS
Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Stayed 1 night in Sep 2023

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
I LIKE IT!!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Aug 2023

10/10 Excellent

Sylwia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
I need to go to warsaw at least once a year, probably this was my 5th stay, I know what to expect, no friction hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Maciej

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 1 night in Aug 2023

10/10 Excellent

Marie-Danielle, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is super well located besides the big roundabout called Centrum. If you don’t like city noise, don’t ask a room facing the roundabout and the main tower. Staff was very helpful and helped add some softness to the mattress. Ghe breakfast was super good.
Stayed 4 nights in Aug 2023

10/10 Excellent

Janusz

Stayed 1 night in Aug 2023

10/10 Excellent

Artur, Gilboa

Stayed 4 nights in Jul 2023

10/10 Excellent

Mariola, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.Friendy staff.Good location
Stayed 2 nights in Aug 2023

8/10 Good

Radoslaw

Stayed 1 night in Aug 2023

10/10 Excellent

Jordana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and great breakfast
Stayed 2 nights in Jul 2023

6/10 Okay

sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good location to see all the main attractions with a good bus and tram service. I found the staff to be capable and polite but not as helpful as I had expected. On checking in the person who dealt with me seemed disinterested although this was my only bad experience. All the hotels in the area will suffer the same problem...every night and all night you can hear police sirens. That said i felt safe everywhere I went. Plenty of bars and restaurants close to the hotel. The bedroom are very clean and comfortable
Stayed 9 nights in Jul 2023

6/10 Okay

Gene

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2023

4/10 Poor

Edna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

ewa, Yardley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel close to everything including shopping. Highly recommend.
Stayed 2 nights in Jul 2023

10/10 Excellent

ANNA, East Rutherford

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Jul 2023

6/10 Okay

Tecuci

Business traveller
Disliked: Staff & service
Average quality hotel
Restaurant its' good and breakfast is above expectation with many options. Rooms are old and need to be refurbished. Receptionists have limited knowledge about invoicing process and payments. I end up by not having and invoice because they are claiming Hotels.com should release and Hotels.com other way around.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marek, WINDSOR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Peace and quiet, close to everything - we recommend it... Marek from Canada
Stayed 2 nights in Jul 2023

10/10 Excellent

Halina, Hamden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 3 nights in Jun 2023

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location and views
Amazing location to explore Warsaw. Fantastic views from high floors (we were on floor 28). Poor service when asking reception to send something to room: twice we asked for milk and once for body lotion; they said housekeeping would bring, but never arrived. Only fruit tea bags in room, so take your own tea if you like a morning cuppa and buy milk - there is a fridge in the room. Basic toiletries only: hand wash, shower gel and shampoo. Bottle of still and sparkling water in room daily. Apart from above little niggles, a great stay and would definitely stay again.
Stayed 3 nights in Jun 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of Warsaw! Amazing view if you get a room on the south side!
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Business traveller
Lovely hotel, great location, very nice room and excellent staff.
Stayed 2 nights in Jul 2023