Hotels in Walmsley, Richmond

"Great place to stay"

"Under renovations when we visited. Not revealed before we booked"

"Hate to down rate but the Inn charged more than double the published Expedia/Hotels for an extended stay- one night. The rate for the day was$144 on Hotels and the Inn charged $299. The staff was courteous and the Inn is charming but the explanation for the one night extension rate was quite simply word salad. So: stay here but do not direct book and definitely do not assume that management will do right on any change. I went from being pleased to being disappointed and it was easily avoidable if the do-right rule was followed. "

"Large rooms, good location, older building, tiny elevators, could be cleaner. Staff was excellent!!"

"Their internet Never worked. One of the elevators got stuck. Luckily, it didn't get stuck while we were in it but someone else was. "

"The room and hotel are clean and in a good location."

"This property was just breathtaking. "

"Was great staying there. Had no issues with staff they were very helpful "

"Hotel looks like it is primarily catering to an itinerant population, with obvious long-term residents taking most rooms. It was challenging to get an “accessible” room, even when I had requested one in advance. First I was given a third floor room (no elevator), then one that required me to park on the opposite side of the hotel and walk around, because the room was only accessible by stairs on the side of the hotel closest to it. Walking around on that level, I had to navigate an electric car charger coming out of a room and an electric bike parked on the sidewalk. The rooms are very shabby, with broken counters and tiles, layers of grout and adhesive barely holding things together, and when I got to my room, it had not been cleaned and had used towels and trash strewn everywhere. When I called the front desk to complain, the clerk seemed to have trouble understanding what I needed (cleaning and towels), and when housekeeping finally showed up, she had no idea why she was there. At least she did a decent job cleaning and totally stripped the one bed I slept in (she did not replace the bedspread on the other bed, just shook the dirt off it.) The room also smelled like old grease and heavy spices. This is the second time I’ve stayed here because it is so close to the event venue I was going to, but I think this is the last time I will be doing this."