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Reviews of La Quinta Inn & Suites by Wyndham Walker - Denham Springs

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 951 reviews" "
Rating 8 - Good. 276 out of 951 reviews" "
Rating 6 - Okay. 97 out of 951 reviews" "
Rating 4 - Poor. 74 out of 951 reviews" "
Rating 2 - Terrible. 45 out of 951 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling alone with my underage son and had a horrible experience at a hotel in Hammond where we decided to walk out and cut our losses. We booked a room at this La Quinta, about 30 minutes down the road - and from the moment we walked in we knew we were in a much better place. The hotel was clean, smelled great, and the parking lot was well lit. Brittany at the front desk was wonderful and got us checked in and up to our room quickly. The room was clean, the beds were comfortable, the water was hot, we slept well and felt safe and had a good breakfast the next morning before continuing on our way. THANK YOU for saving the day (and the night…and my nerves). Brittany deserves a raise. Five stars!
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello Pamela,We are thrilled to hear that you had a better experience during your stay at our La Quinta hotel in Hammond. We pride ourselves on maintaining a clean and welcoming environment for all our guests. It's wonderful to hear that Brittany provided excellent service and that you felt safe and comfortable during your visit. Your kind words are appreciated, and we thank you for choosing to stay with us. We hope to welcome you back in the future for another great stay!

10/10 Excellent

Carlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Carlene,Thank you for sharing your feedback with us. We appreciate your comments and will be sure to share them with our team for further review and improvement. Your satisfaction is important to us, and we hope to welcome you back in the future for an even better experience.

10/10 Excellent

Gajuena

Business traveller, Travelled with group
Nice people when we checked in
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Gajuena,We are delighted to hear that you had a positive check-in experience. We appreciate your kind words and hope to welcome you back to our hotel in the future.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean
Stayed 2 nights in Apr 2024
Response from Manager on Apr 11, 2024
Hello Heather,We're delighted to hear that you found our hotel nice and clean. Your feedback is greatly appreciated as we strive to provide a comfortable stay for all our guests. Thank you for taking the time to share your experience with us.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on Apr 11, 2024
Hello Thomas,We're thrilled to hear you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came in really early from driving and was still able to check in front desk guy was very helpful and I appreciate that. Everything was nice clean and smelled fresh
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Adrienne,We are delighted to hear that you had a positive check-in experience and enjoyed our clean and fresh accommodations. Your comfort and satisfaction are important to us. If there is anything else we can assist you with, please feel free to contact us.

6/10 Okay

Theresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great, beds comfortable. My room assignments were not desirable. Had to move from original because a/c unit would not work for me. Second placement was also on 1st floor, but directly in front of the elevator and housekeeping. EVERYTHING could be heard through door and walls. Minor plumbing issues. Just needed some maintenance TLC.
Stayed 3 nights in Mar 2024
Response from Manager on Apr 4, 2024
Hello Theresa, We appreciate your kind words about our staff and comfortable beds. We regret to hear about the inconveniences you experienced with your room assignments. Your feedback will be shared with the relevant teams for their review and improvement. Thank you for bringing these issues to our attention.

10/10 Excellent

Khaled

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience nice facilitie
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Hello Khaled,We appreciate your feedback and are delighted to hear that you had a positive experience with our facilities. Guest satisfaction is our priority, and we hope to welcome you back soon to create more wonderful memories during your stay.

8/10 Good

Krystle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Krystle, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another memorable experience.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Kelsey,We are delighted to hear that you had a great experience during your stay with us! We appreciate your kind words and hope to welcome you back again soon for another enjoyable visit.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic highway accomodation, good for an overnight stay.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Michael,We appreciate you taking the time to share your feedback with us. We are pleased to hear that our hotel served its purpose as a convenient stop for your travels. If you have any suggestions for ways we can enhance our guests' experiences, please feel free to let us know.

10/10 Excellent

James, Palmer Lake

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our dog with us. It was very convenient, clean and quiet, and worked out great.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello James,We're pleased to hear that you and your furry friend enjoyed your stay with us. Providing a comfortable and peaceful experience is our top priority for all guests. We are happy to have met your expectations and look forward to welcoming you back in the future.

10/10 Excellent

Monica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very friendly and pleasant.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Monica,We're delighted to hear you had a positive interaction with our front desk team. Your kind words are greatly appreciated. Thank you for sharing your experience with us.

6/10 Okay

Joshua

Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Joshua,We appreciate you choosing our hotel for your stay! Should you have any feedback you'd like to share with us, please don't hesitate to reach out. We hope to welcome you back soon for an even better experience!

4/10 Poor

Margaret

Liked: Staff & service
The water in the shower would not get hot !!! They put someone with children by me and I had to listen the crying and screaming all night
Stayed 1 night in Mar 2024
Response from Manager on Mar 13, 2024
Hello Margaret, We apologize for any inconvenience during your stay. Our team strives to accommodate all guests carefully, and we regret to hear about the disturbance with the noise. Your feedback will be shared with the appropriate departments for further review and improvement. We hope you will consider contacting our management directly to address your concerns in more detail.

6/10 Okay

charles w johnson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have got to update their pillows !
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello charles w johnson, Thank you for sharing your feedback with us. We appreciate your input and will take it into consideration for future improvements to our services. If you have any further comments or suggestions, please do not hesitate to reach out to us directly.

10/10 Excellent

WeiShu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke free, nice staff, affordable option outside of BRLA. Super recommended!!
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello WeiShu,We appreciate your positive feedback on our smoke-free policy, friendly team, and competitive rates. Thank you for recommending us as a top choice near BRLA. We hope to welcome you back for another great stay soon.

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like how they require a $100 deposit in cash only.
Stayed 1 night in Feb 2024
Response from Manager on Mar 3, 2024
Hello Eric,We are sorry to hear about your experience with our deposit policy. Your feedback is valued, and we will share it with our team for review. For any further concerns, please reach out to our management directly. Thank you for your comments.

8/10 Good

Mitchell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning unit was noisy.
Stayed 1 night in Feb 2024
Response from Manager on Mar 3, 2024
Hello Mitchell,We appreciate your feedback regarding the noisy air conditioning unit. Your comments have been noted for future improvements.

8/10 Good

JEFFERY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very comfortable bed.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello JEFFERY,We are delighted to hear that you found your room comfortable with a great bed. Your comfort is our priority, and we're pleased you enjoyed your stay with us. Thank you for choosing our hotel for your accommodation needs.

4/10 Poor

James E Hammonds

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The first thing that caught my attention was they wanted a cash deposit for incidentals instead of a credit card ($100.00). Who does that? I have stayed in number of La Quinta Inn's but I won't be doing so again. It was noisy and the gym was a joke. Staff was good and breakfast was disappointing.
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello James E Hammonds, We regret to hear about your disappointment with the deposit process and the noise levels during your stay. We appreciate your feedback regarding the gym and breakfast, as we are always looking for ways to improve our guests' experience. Thank you for acknowledging our staff's efforts during your visit. Your comments will be shared with the team for further review.

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children
It’s okay for a night, the place is outdated. Breakfast was good but the yogurt was expired.
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Stephanie, We appreciate your feedback and will share it with our team for improvement. Our breakfast options are usually well-received, and we'll address the yogurt concern. If you have any further comments, please feel free to reach out to us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean nice environment
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Michael,We are delighted to hear that you found our hotel to be clean and pleasant during your stay. Our team takes great pride in maintaining a welcoming atmosphere for all our guests. Should you have any further feedback or inquiries, please feel free to reach out to management. Thank you for choosing to stay with us.

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Nerissa,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another amazing experience.

10/10 Excellent

Joseph

Liked: Staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Joseph,We are delighted to hear that you had a great stay with us. Should you have any feedback or concerns, please feel free to reach out to our management team directly for further assistance. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Excellent

Kevin

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Kevin,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

4/10 Poor

Bruce

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff not friendly. Made me feel bad. Required $100 cash deposit at check in Breakfast was poor. Tub in bad shape No coffee in room
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Bruce, We appreciate your feedback and apologize for any inconvenience caused. Our team aims to provide a welcoming atmosphere for all guests. Please note that the cash deposit is a standard procedure. We value input on our breakfast offerings and will review this internally. The maintenance team will inspect the tub, and we'll assess our room amenities.

10/10 Excellent

April

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello April,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back again in the future.

8/10 Good

Christine, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Christine,We're thrilled to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Michael,Thanks for choosing us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Ivana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Ivana,Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We strive to provide exceptional experiences for all of our guests. We appreciate you choosing our hotel and hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Lakin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Lakin,Thank you for choosing to stay with us! We hope you had a pleasant experience at our hotel. If you have any feedback or suggestions to share, please reach out to us directly. We value your input and would love to hear from you.

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Manuel,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a positive experience during your time with us. If you have any additional feedback or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Staci

Liked: Cleanliness
Won't stay again
The floors were squeaky and extremely loud. We could hear everyone walking. Very loud hotel. Beds were comfy, pillows were not.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Staci,Thank you for sharing your feedback with us. We appreciate your kind words about our comfy beds. However, we apologize for any inconvenience caused by the noise from the squeaky floors. We aim to provide a peaceful stay for all our guests and will address this matter with our team. We hope to welcome you back for an improved experience in the future.

2/10 Terrible

Yamilde

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced for the area. Room has not had a good cleaning in a long time. There was black mold on the bathroom curtain, tile floor lifting.
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Yamilde,We appreciate you taking the time to provide us with feedback on your recent stay. We apologize for any inconvenience you may have experienced. Our housekeeping team strives to provide a clean and comfortable environment, and we will address your concerns with them. We thank you for bringing these issues to our attention and we will work to improve our maintenance standards.

10/10 Excellent

Dekeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Dekeshia,We are thrilled to hear that you enjoyed your recent stay with us! It is always a pleasure to receive such positive ratings. If you have any further feedback or suggestions to enhance your experience even more, please do not hesitate to contact us directly. We hope to welcome you back in the near future for another exceptional stay!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Vanessa,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Dennis, We are delighted to hear that you had an exceptional experience during your recent stay with us. We appreciate your positive rating and hope to welcome you back in the near future for another memorable stay. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly.

10/10 Excellent

LaDonna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night clerk was so sweet and helpful. The room was very nice and clean. I would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 13, 2023
Hello LaDonna,Thank you for your kind words about our dedicated night clerk and the cleanliness of our rooms. We strive to provide exceptional service and a comfortable stay for all our guests, and we're delighted you had a positive experience. We look forward to welcoming you back in the future.

10/10 Excellent

GEORGE VAN DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Dec 12, 2023
Hello GEORGE VAN DE,We are delighted to hear that you had a wonderful stay at our hotel. We strive to provide exceptional service and it's great to know that we met your expectations. If you have any further comments or suggestions, we would love to hear them. Please feel free to reach out to us anytime. We hope to welcome you back soon!

10/10 Excellent

AnhHue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel near highway exit. Close to some fast food restaurants and other stores. Staffs are friendly and check in was quick. I stopped here regularly on my way to TX.
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello AnhHue,Thank you for choosing our hotel as your regular stop on your travels to Texas. We are delighted to hear that you found our hotel clean and comfortable, and that our friendly staff made your check-in process quick and efficient. We appreciate your positive feedback and hope to welcome you back again soon.

6/10 Okay

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 9pm and had a smooth check in. Got a call from the front desk at 9:15pm rudely telling me that my children were walking around too loudly and the people below were trying to sleep. I had to keep my 3&5 year old confined to the bed to avoid disturbing our “neighbors”. If it had been after 10 and my kids were being excessively loud I would understand, but settling in directly after arriving… not cool. The beds left a lot to be desired but they were clean, as was the room. The breakfast was decent- waffle maker, basic cereal, scrambled eggs & sausage. The morning staff were very kind, allowing us to switch an action movie for a kids show at breakfast. They made the rest of our experience very pleasant and were kind to our children. We left without any further incident.
Stayed 1 night in Nov 2023
Response from Manager on Dec 6, 2023
Hello Shannon, Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the phone call regarding noise disturbances. We understand how important it is to settle in comfortably upon arrival. We appreciate your feedback regarding the beds and would like to assure you that we are continuously working to improve our guests' comfort. It's great to hear that our breakfast offerings were to your satisfaction. We will pass along your kind words to our morning staff. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Lionel

Stayed 1 night in Nov 2023
Response from Manager on Dec 14, 2023
Hello Lionel,We're thrilled to hear that you had a great experience during your stay with us! We greatly appreciate your support and hope to welcome you back in the future.

8/10 Good

Joette

Stayed 4 nights in Nov 2023
Response from Manager on Nov 19, 2023
Hello Joette,Thank you for sharing your feedback with us. We apologize if your experience did not meet your expectations during your stay. Your comments are important to us and will be shared with our team for review. We appreciate your input and hope to have the opportunity to welcome you back in the future.

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated very much being able to choose a room without carpeting! The room was clean and allergen friendly without carpet!
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Hello Vincent,Thank you for your feedback! We are glad to hear that our room design met your preferences for a carpet-free environment and that you found it clean and allergen friendly. We strive to provide a comfortable and enjoyable experience for all our guests. If you have any other comments or suggestions, please feel free to contact us directly.

10/10 Excellent

Tammy

Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Tammy,Thank you for taking the time to leave a review of your recent stay. We appreciate your positive rating and are thrilled to learn that your experience exceeded expectations. It was our pleasure to accommodate you and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was the best I have had.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 3, 2023
Hello Shawn,I'm delighted to hear that you had a wonderful experience with our customer service team. Providing exceptional service is our top priority, and it's rewarding to know that we succeeded in making your stay special. We appreciate your kind words and value your feedback. Thank you for choosing our hotel, and we look forward to hosting you again soon.

10/10 Excellent

Karen

Travelled with family
Very friendly staff.
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Karen,Thank you for your kind words! We pride ourselves on providing excellent customer service.

8/10 Good

ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 22, 2023
Hello ashley,Thank you for your positive review! We are thrilled that you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 20, 2023
Hello Teresa,Thank you so much for the amazing review! We're thrilled that you had such a fantastic experience during your stay with us. We hope to welcome you back soon!