Ratings based on 96 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Jul-2019
4 out of 5
by A verified traveller

Posted 15-May-2019
Comment from Hotel Management
15-May-2019 by Lana, Hotel Management
Thank you for taking the time to leave us a 4/5 rating about your most recent stay at the Best Western Wainwright Inn & Suites. We look forward to welcoming you back when ever in the Wainwright area. Kind Regards,
3 out of 5
by A verified traveller

Posted 21-Feb-2019
The building was clean. The breakfast was good. The hot tub was broke down. Asked at front desk, she said she would call someone. Checked couple hours later, still no heat and no one working on it.
Comment from Hotel Management
8-Mar-2019 by Lana, Hotel Management
Thank you for taking the time to leave us a review about your recent stay at the Best Western Wainwright Inn & Suites. We are so pleased that you enjoyed our breakfast. I would like to say sorry for the inconvenience of our boiler going down due to extreme cold weather. I can understand how this could be most frustrating. Please note that we did have maintenance on site to fix this as soon as it was brought to our attention. It did take time for the temp to warm up after the issue was resolved and the reason you would not of seen anyone working on it was due to the fact of the boiler is in a separate room. We hope to have the chance to visit with you again when back in the Wainwright area. Kind Regards,
4 out of 5
by A verified traveller

Posted 6-Feb-2019 on Hotels
Comment from Hotel Management
9-Mar-2019 by Lana, Hotel Management
Jana, Thank you for taking the time to leave a review about your stay at the Best Western Wainwright Inn & Suites. We look forward to visiting with you again when back in the Wainwright area. Kind Regards,
5 out of 5
by A verified traveller

Posted 30-Jan-2019 on Hotels
Was a wonderful stay, for a furnace emergency. Excellent service!
Comment from Hotel Management
9-Mar-2019 by Lana, Hotel Management
Thank you for taking the time to leave us a 10 /10 rating about your stay at the Best Western Wainwright Inn & Suites. It is our vision to surpass our guests expectations by showing we care in away to earn our guest loyalty. It is reviews like yours that show the team is truly living the vision. I will be sure to pass on your kind words to our team. Kind Regards,
5 out of 5
by A verified traveller

Great place to stay

Posted 3-Jan-2019 on Hotels
This place was great, very clean, friendly staff, and very comfortable rooms. The breakfast was a hot breakfast and very good. I highly recommend this place.
3 out of 5
by A verified traveller from Brooks ab

This traveller left a rating score only Posted 18-Dec-2018
4 out of 5
by A verified traveller

Posted 17-Dec-2018 on Hotels
Front staff were excellent
5 out of 5
by A verified traveller

Posted 16-Dec-2018
Great stay. I use this hotel often when I have work in Wainwright area.
5 out of 5
by A verified traveller

Hote review

Posted 13-Dec-2018 on Hotels
Beautiful clean hotel very comfy bed, pillows a bit too thick but that is my only very small negative. The staff super friendly, breakfast was very good. Willl definitely stay again our next time through.