Hotel is in a good location and close to many restaurants and shops etc. However, the air conditioning unit sounded like there was a jet engine in the room. When turned off the room would get too hot and the outside noise was equally as bad. The hotel needs to replace the air conditioning units as it is very difficult to sleep.
Comment from Hotel Management
6-Sep-2017 by Clem Lagunimao, Hotel Management
Aloha Douglas and thank you for your review. I am glad to hear that you liked our ideal location close to Waikiki beach, shops, and restaurants. However, I am sad to learn that your sleep was disturbed by the air conditioner and apologize for the inconvenience. Your comfort is important to us and we appreciate your honest feedback about the a/c noise and room insulation as it will help us to improve. I will share your comments with our leadership and maintenance teams for careful consideration and hope to have another opportunity to welcome you again for a more enjoyable stay soon. Mahalo.