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Reviews of Four Points By Sheraton Panoramahaus Dornbirn

4 out of 5
Four Points By Sheraton Panoramahaus Dornbirn
Messestrasse 1, Dornbirn, Vorarlberg

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1001 reviews" "
Rating 8 - Good. 338 out of 1001 reviews" "
Rating 6 - Okay. 52 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Cham

Stayed 2 nights in Feb 2024
Response from Prochor on Apr 4, 2024
Hallo Andrew,Vielein lieben dank für die Tolle Bewertung.Ich hoffe Sie hatten eine schöne Zeit bei uns.Freuns uns schon jetzt, Sie bald bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr 4 Points Team.

10/10 Excellent

Pollyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

G

Stayed 1 night in Oct 2023

4/10 Poor

Qinghui

Disliked: Cleanliness, property conditions & facilities
terrible transportation and communication
Stayed 1 night in Jun 2023
Response from Prochor on Jul 31, 2023
Dear Guest,Your feedback is greatly appreciated as it allows us to monitor the level of service we deliver and helps identify any areas which may require our attention. I was sorry to read that we did not meet your expectations on this occasion due to the issues you encountered with Transportation.If you don't mind, i would like to know what exactly happened to the transport?What didn't work?Should you have any further questions, please do not hesitate to contact me at any time.Your 4 Points Team

8/10 Good

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Crystal

Stayed 2 nights in Apr 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
This hotel is absolutely fabulous. The rooms are amazing with massive windows and views. The hotel has a great indoor/outdoor pool, sauna, hot tub and fitness room. The restaurant was very good. The breakfast was in a room on the roof with 360 degree views and it was very good. Definitely worth a stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Idowu

Liked: Staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2023

10/10 Excellent

Colin

Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and extremely clean. My only complaint was they didn’t clean the room thoroughly each day we stayed. The amenities were just what we needed. The sauna and steam room were clean and the indoor pool was relaxing. I would recommend this hotel and I hope to return one day!
Stayed 1 night in Feb 2023

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast on the top floor, lovely views. Big spacious hotel.

4/10 Poor

Germain

Stayed 4 nights in Jul 2022
Response from Four Points Team on Aug 18, 2022
Liebe Gäste, als Erstes möchten wir uns bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, um uns Ihre Eindrücke über unser Hotel mitzuteilen. Es würde uns freuen, wenn Sie uns eine weitere Chance geben würden. Mit freundlichen Grüßen, Ihr Four Points Team

4/10 Poor

anthony

Disliked: Staff & service, room comfort
Disappointing
Same probelms for years here, wifi connection is awful hard to use. Your wifi is canclled from early next day even before checkout. Cant connect an IPad, Macbook works eventually. Bed very broken down and uncomfortable. Quick to charge slow to act.
Stayed 1 night in Jun 2022

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from kübra on May 10, 2022
Vielen Dank für Ihre positive Bewertung! Ihr Four Points Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022
Response from das Four Points Team on Apr 5, 2022
Sehr geehrter Paul, vielen Dank für Ihre Bewertung. Wir freuen uns sehr Sie schon bald wieder Beherbergen zu dürfen. Mit freundlichen Grüße, das Four Points Team

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! The pools and spa area are fabulous!!!
Stayed 1 night in Sep 2021
Response from Franziska on Oct 26, 2021
Dear Marian, thank you so much for your feedback. We are delighted to hear that you enjoyed your stay

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is brand new and still under construction but noise was not an issue. The food was very good, checkin was friendly and quick. The highlight for us was the indoor hydro therapy pool and outdoor pool areas. Both were very large and there were also many sauna rooms to choose from. A fabulous place to relax and recharge. We would highly recommend this property.
Stayed 2 nights in Sep 2021
Response from Franziska on Oct 27, 2021
Dear Marian, thanks a lot for the great pictures and your wonderful feedback. We are looking forward to welcome you back again :-)

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Franziska on Jul 13, 2021
Dear Catherine, thank you so much for racking us 10 out of 10.

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Eric Howanitz Lopez on Aug 15, 2020
Sehr geehrter Herr Kristian, vielen Dank für Ihre positive Bewertung. Wir freuen uns auf das nächste mal! Mit freundlichen Grüßen, Ihr Four Points Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Deborah Baltes on Jul 2, 2020
Vielen Dank für Ihre Bewertung. Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt im Four Points by Sheraton Panoramahaus Dornbirn genossen haben.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Franziska on Feb 5, 2020
Dear Guest, looking forward to welcome you again and thank you for your ranking.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great just off the highway. Unique building shape made for unique rooms. The TV in my room did not work, they were very quick to respond and move me to an upgraded room. Attached parking very convenient.
Stayed 1 night in Jan 2020
Response from Franziska on Jan 6, 2020
Thank you very much for your detailed feedback and thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Franziska on Oct 13, 2019
Dear Israel, thank you very much for taking the time and giving your feedback. Best regards, Franziska

2/10 Terrible

Saif Ur

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2019
Response from Franziska on Oct 4, 2019
Dear Saif Ur, thank you very much for your Feedback. We would be very pleased to welcome you back again and hopefully give you a better experience

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Franziska on Sep 22, 2019
Dear Jonathan, thank you very much for your great ranking

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Franziska on Sep 22, 2019
10 ou tof 10! thank you very much for your ranking

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA area is amazing. Location close to the lake is also valuable.
Stayed 2 nights in Sep 2019
Response from Franziska on Sep 11, 2019
Thank you very much for your Feedback. We are looking forward to welcome you back again.

8/10 Good

Jason James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, pity about the service
Overall the hotel was great apart from our restaurant experience. We went to the restaurant at 21.10 (closes 22.00) and were greeted by the manager who instructed one of the waiters to prepare our table. The same waiter came to take our order but did so by leaning over the table in the next row with his arm on the back of the chair. As we ordered, he interrupted us to have a look at his phone and then inform us that we could only have a main course as it is 21.30. I took out my phone and it was 21.20 so I informed him that is was not 21.30 to which he then agreed that we could have our starters (bare in mind that there was on 2 other tables in the restaurant and they appeared to be finished and 4/5 members of staff on the floor). He then asked that we repeat the order as he didn't remember it (starters). We quickly received our starter followed by our main course (steak AMAZING, pasta dish very bland). Having finished our main we were not offered dessert, tea/coffee and the manager pulled a curtain (divides bar/restaurant) half way which indicated we should leave. I requested the bill which was missing the bottle of wine but we highlighted this as the wine was very good and worth the 40 euro. Overall, I would stay here again as the pros definitely outweighed the cons. The room was great, amazing bed. The only additional recommendations I would give is that the Gym, pool, spa close too early on a weekend 20.00 and provide ceramic cups in the room for tea/coffee.
Stayed 1 night in Aug 2019
Response from Franziska on Aug 22, 2019
Dear Jason, I am very sorry that your stay in our hotel did not meet your expectations regarding your restaurant experience. I would like to thank you for your constructive criticism on our restaurant, because of the honest feedback of our guests we get the chance to constantly check and improve our service quality. I directly forwarded your comment to ourF&B Manager. We would be very delighted to welcome you back a the Four Points by Sheraton Panaormahaus Dornbirn. Best regards,

2/10 Terrible

Nancy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Night from hell!
Well first of all I got served a raw cordon bleu chicken which ruined our meal and our evening. The Air conditioning did not work in our room. They brought up a window unit that couldn't provide cool air and with the window open the traffic kept us up all night. It was a night from hell. And since we booked through this site, the hotel would NOT reimburse us!
Stayed 1 night in Jul 2019
Response from Franziska on Aug 6, 2019
Dear Nancy, I am really very sorry that your stay in our hotel did not meet your expectations. I would like to thank you for your constructive criticism on Hotels.com, because of the honest feedback of our guests we get the chance to constantly check and improve our service quality. I directly forwarded your comment to our chief engineer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Franziska on Aug 6, 2019
Wow! Thank you very much for 10 out of 10

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but awkward location
Very nice spa area, very expensive breakfast. The location of the hotel is a bit weird and there is quite some traffic around.
Stayed 2 nights in Jun 2019
Response from Franziska on Aug 6, 2019
thank you very much for taking the time to write this feedback of our Hotel.

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Superb
The room, the bed, the View, the Service...... everything was superb.
Stayed 2 nights in Jun 2019
Response from Your Four Points Team on Aug 6, 2019
Dear Vijay, thank you for your good Feedback! We are looking forward to seeing you again! Best regards,,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Dan, Lincoln , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great pool..odd location
Incredible pools and spa. The restaurant manager made me laugh, when we got there (around 19:00pm) he asked if we had a reservation...I said "No"...He then proceeded to tell me "it's very difficult tonight as we are fully booked....also, you are not wearing long trousers so you either need to go and change or you have to sit in the outside area " It was 28 degrees and roasting and we wanted to sit outside anyway (in my shorts ). After finishing the food at 19:45pm, I sat in the bar watching the champions league game on my tablet. Come half-time and the end of the game...the restaurant was about 1/6th full and nowhere near "fully booked " as the manager had told me. I'm pretty broad shouldered and can deal with a lot of nonsense, but this time, just necause the hotel has the Sheraton name attached made it WAY more pretentious than it needs to be. That aside, the barman was a blast, reception girls were great and the hotel itself is lovely.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
Love this hotel, always stay here when I'm in the area. The gym, outdoor 24m pool (year round accessible from indoors) and massive hot tub are amazing. Love the running trails nearby. I've had multiple types of rooms and they all are very comfortable. Staff here is amazing and will help in any way they can. Restaurant and sky bar are great, wonderful view and very good food.
Stayed 6 nights in Apr 2019

8/10 Good

MING LAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean room comfortable Helpful staff
Stayed 1 night in Feb 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean. Staff was very friendly and helpful.
Stayed 2 nights in Oct 2018

4/10 Poor

Simin, Washington DC

Disliked: Property conditions & facilities
The fridge was broken , and I keep going to front desk and report that. Finally the last night, they fixed it ☹️
Stayed 4 nights in Oct 2018

10/10 Excellent

JASON

Nice and new hotel with great gym!
Great hotel, very new, large and spacious rooms! The gym inside the hotel is AMAZING. And the pool and spa. Breakfast is also breathtaking and overlooks the valley and mountains.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is very good hotel with exceptional/ excellent gym...
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Overall it was a great hotel, good location. The AC in the room was annoyingly noisy though.
Stayed 1 night in Aug 2018

10/10 Excellent

WieslawPrzybyl, Mesa Az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice exellent stag location is very close to 4 europian union members
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the spa complex. Staff were engaging and the room very comfortable.
Stayed 1 night in Jul 2018

10/10 Excellent

Dominick, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and spacious room. Very satisfied.
Stayed 1 night in Jun 2018

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018