Title: Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace Vacation home in Volcano with kitchen and patio ![Interior](https://images.trvl-media.com/lodging/77000000/76780000/76775500/76775437/b7fc42cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/77000000/76780000/76775500/76775437/2bd3bdf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/77000000/76780000/76775500/76775437/1b6cd6ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76780000/76775500/76775437/9c21be6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace, DVD player, books](https://images.trvl-media.com/lodging/77000000/76780000/76775500/76775437/04507d03.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to Hale Hapu'u, a serene two-bedroom retreat nestled on five acres of rainforest in Volcano Village. Take in the relaxing ambiance of tropical foliage while lounging on the lanai, or enjoy an alfresco meal with a view. Nearby attractions include local art galleries and Hawai'i Volcanoes National Park. 9.4 Exceptional ### Entire home 2 bedrooms3 bathroomsSleeps 82219 sq ft ## Popular amenities - Dryer - Washer - Parking available - Fireplace - Kitchen - Outdoor space ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace Hale Hapu'u Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!' Nestled on five acres of rainforest, Hale Hapu'u is a serene two-bedroom, three-bath hideaway home in Volcano Village. This family-friendly home has a lodge-like feel with a wood-burning fireplace, a spacious lounge area, and an idyllic lanai. Intricate details adorn the interior, including imported woodwork and fine glass and stone finishes. Take in the relaxing ambiance of the tropical foliage while lounging on the lanai, or simply enjoy an alfresco meal with a view. Nearby attractions include local art galleries, a golf course, and Hawai'i Volcanoes National Park. Unwind in the open living area on a sleeper sectional and two armchairs. A lounge area features a sleeper sofa, large window seats, and a flat-screen TV. At the center of the home is a large wood-burning fireplace, allowing you to enjoy the warm glow from all living spaces. Tucked under the stairs is a kid-friendly hideaway, stocked with books and cozy decor. Whip up meals in the open kitchen, complete with a suite of appliances. The bar is fully equipped with tools and supplies for mixing drinks. Sip coffee at the breakfast bar for two. Serve dinner at the table set for six. This two-story house sleeps eight guests in two spacious bedrooms and two queen-size sleeper sofas in the living area. Partially open to the living room below, the lofted primary bedroom has a king bed and an en-suite bathroom with a walk-in shower and dual vanities. The second bedroom has a California king bed, a flat-screen TV, and a bistro table for two. Curl up in the armchair while enjoying the glow of the gas stove. The en-suite bathroom has an impressive glass walk-in shower with views of the tropical foliage outside. Just off the kitchen, a third bathroom has a tub/shower combination. Tropical foliage borders the spacious backyard creating a private paradise. Dine alfresco on the covered lanai, where a table for four awaits. End perfect days with a crisp beverage while relaxing on the lanai. Use the complimentary Wi-Fi and a washer/dryer during your stay. WHAT’S NEARBY Check out a tasting or tour at Volcano Winery (six miles), or visit other attractions including the Volcano Golf Course (five miles), the Akatsuka Orchid Gardens (five miles), and the Sunday farmers market at Cooper Center (one mile). Head to the Kilauea Visitor Center (four miles). From there, you can visit the Volcano Art Center Gallery or begin your journey into Hawai'i Volcanoes National Park. Enjoy the picturesque black sand at Punalu'u Beach (32 miles). Explore Pana’ewa Rainforest Zoo and Gardens (25.1 miles) or Kazumura Cave - the longest and deepest lava tube in the world. Rainbow Falls (30.2 miles), Boiling Pots (31.8 miles), and Akaka Falls (45.9 miles) make for memorable day trips. Discover local work at Volcano Art Center Gallery (four miles), Volcano Garden Arts (two miles), and 2400 Fahrenheit (five miles). THINGS TO KNOW This vacation rental has external security cameras on the front porch and side of the home. This vacation rental is not equipped with air conditioning, although it is rarely needed in Volcano’s temperate climate. Permit numbers: STVR-19-357706 and NUC-19-0957 Parking notes: There is free parking available for 2 vehicles. Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit. More information can be downloaded from the "Rental Agreement" on the checkout page. Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation. ## Property amenities ### Internet - Available in the house: WiFi ### Parking and transportation - Car required - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 3 bathrooms - Hair dryer - Towels provided ### Living spaces - Fireplace - Living room - Separate dining area ### Entertainment - Books - DVD player - TV ### Outdoor areas - Garden - Patio ### Laundry - Laundry facilities - Washing machine ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed - Note from host: Smoking is not permitted anywhere on the premises. ### Services and conveniences - Iron/ironing board - Phone ### Location highlights - Near a zoo ### Things to do - Birdwatching nearby - Golfing nearby - Hiking/biking trails nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Garden - Unit size: 2,219 square feet ## Similar properties ![Smart TV, fireplace](https://images.trvl-media.com/lodging/84000000/83800000/83790200/83790159/68f8a3a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gorgeous 3bd/2ba villa with covered patio, ping pong table, BBQ & playground Volcano - Kitchen - Free WiFi - Outdoor space - Parking available 9.8 Exceptional 113 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=83790159&PinnedHotelID=83790159&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/32000000/31360000/31358900/31358803/b1f9f9c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hand Crafted Luxury Home with Jacuzzi & Fireplace Volcano - Hot tub - Kitchen - Washer - Dryer 9.8 Exceptional 286 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=31358803&PinnedHotelID=31358803&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/117000000/116680000/116676200/116676179/c11d47fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ohia Lehua Hale-Hot Tub-Fireplace-Fire Table-3-Bed, 2-Bath Newly Renovated Home Volcano - Hot tub - Kitchen - Washer - Dryer 10 Exceptional 3 reviews CA $371 CA $1,051 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=116676179&PinnedHotelID=116676179&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace](https://images.trvl-media.com/lodging/40000000/39830000/39826300/39826294/08fe1eb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋 Volcano Village - Kitchen - Washer - Dryer - Free WiFi 8.8 Excellent 35 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=39826294&PinnedHotelID=39826294&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/20000000/19890000/19887500/19887448/676b67b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SEEN on HGTV- 2024 YOUR YEAR to EXPLORE- Aloha Sweet Hale-HOT TUB-Peaceful Volcano - Hot tub - Kitchen - Washer - Dryer 9.8 Exceptional 127 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=19887448&PinnedHotelID=19887448&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/84000000/83930000/83929700/83929664/a7286c69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lovely, Spacious Villa with HotTub, Outdoor Dining, Fire Pit Volcano - Hot tub - Kitchen - Washer - Dryer 9.2 Wonderful 94 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=83929664&PinnedHotelID=83929664&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/67000000/66850000/66844200/66844184/w1900h1259x0y8-5f567446.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maile Treehouse in Volcano, Hawaii is "Magical!" Volcano - Kitchen - Washer - Dryer - Free WiFi 10 Exceptional 141 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=66844184&PinnedHotelID=66844184&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/34000000/33650000/33643800/33643760/8b931f30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lovely home with hot tub near Volcano National Park Volcano - Hot tub - Kitchen - Washer - Dryer 9.8 Exceptional 237 reviews CA $265 CA $614 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=33643760&PinnedHotelID=33643760&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/120000000/119330000/119329200/119329200/120421de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lush Volcano Retreat- Hot Tub & Lava Water Feature Mauna Loa Estates - Hot tub - Washer - Dryer - Parking available 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=119329200&PinnedHotelID=119329200&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/33000000/32820000/32816000/32815908/0d84874c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Volcano Village Historic Col-Villa Volcano - Kitchen - Washer - Dryer - Free WiFi 9.8 Exceptional 38 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=32815908&PinnedHotelID=32815908&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules For information about quiet hours, please refer to the listing description. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted Smoking is not permitted anywhere on the premises. ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number GE-171-471-8720-01, TA-171-471-8720-01 ### We should mention A car is required for transportation to and from this property ### Property is also known as 56140 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.44839%2C-155.23224&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7tWhETCwwT4aAlNKObkJcN87rFw=) Volcano, HI #### What's nearby - Cooper Center - 3 min drive - 1.9 km - Hawaii Volcanoes National Park - 5 min drive - 4.2 km - Volcano House - 8 min drive - 6.1 km - Kīlauea Visitor Center - 8 min drive - 6.1 km - Kilauea Military Camp - 9 min drive - 8.7 km #### Getting around - Hilo Intl. Airport (ITO) - 44 min drive #### Restaurants - ‪Uncle George's Lounge at Volcano House - ‬10 min drive - ‪The Rim Restaurant - ‬10 min drive - ‪Crater Rim Cafe - ‬15 min drive - ‪Eagle's Lighthouse Cafe - ‬6 min drive - ‪Lava Rock Cafe - ‬6 min drive ## Frequently asked questions ### Is Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Onsite parking is available at the property. ### What time is check-in at Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace? > Check-in begins at 4:00 PM. ### What time is check-out at Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace? > Check-out is at 10:00 AM. ### Where is Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace located? > Situated in Volcano, this vacation home is 1.3 mi (2.1 km) from Cooper Center and 2.6 mi (4.2 km) from Hawaii Volcanoes National Park. Aloha Candy Company and Volcano Garden Arts are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location 10 - Excellent 64 8 - Good 10 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### Josh L. Jul 11, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Great! ##### Josh L. Stayed 4 nights in Jul 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Lauren K. Aug 1, 2025 #### Gorgeous Volcano Village House Gorgeous home with stunning art and decor. Well appointed kitchen. Stunning backyard and back deck with amazing jungle foliage surrounding. The singing frogs, geckos and pheasants added to the experience! The beds were super comfortable and the bathrooms were beautiful! We are a family of 5 and we enjoyed cooking meals at home, playing outside and watching movies! We can say enough about how gorgeous and well laid out the house is! Our three kids shared a king bed and enjoyed cuddling on the custom window seat/couch to watch movies. We enjoyed a fire in the fireplace too! We will definitely look into renting again next time we come to Hawaii!!! Our kids LOVED it!!! ##### Lauren K. ### 10/10 Excellent #### Erin T. Apr 8, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful An amazing property. the only downfall was access to nearbye reasonably priced food. Also, a bracelet was left behind we think. We were told they would let us know if they found it and did not hear back (99% sure it was left on shelf in bathroom upstairs). But the comfort, the quietness, cleanliness, and personal touches to this home were beyond amazing for us. If you are looking for a quiet, clean, incredibly comfortable tropical "jungle" type experience, this is the place! ##### Erin T. Stayed 3 nights in Mar 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### LuAnn C. Jun 12, 2024 #### Best vacation rental ever Such a beautiful peaceful comfortable place and very close to Hawaii Volcanoes National Park. The neighborhood is also perfect for long walks and is closer to restaurants and gift shops. ##### LuAnn C. ### 10/10 Excellent #### Sonia D. Jul 29, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Best cabin ever! This cabin was really amazing! We really enjoyed our stay. ##### Sonia D. Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Mary P. Apr 30, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Gorgeous, well equipped home! The house is a complete gem. Beautiful, spacious, well designed architecture and layout. Lovely furnishings and decor (some Asian inspired). The lanai and yard are beautiful and so peaceful. We felt like we were in the womb of the forest! No bugs whatsever, but birds, and nightly sounds of frogs. The owners have been very thoughtful in many details. Lighting, kitchen supplies, linen cupbards well stocked, etc. Everything so clean, organized and comfortable. We loved the feeling of utter peace and isolation, and loved being an 8 min drive into Volcanoes National Park. And a few minutes' to the several restaurants and basic shops in the 'village'. The key pad code to enter the house was not working, but the Vacasa people answered the help line quickly and talked me through how to get into the lockbox for a key. ![](https://a.travel-assets.com/ugc/hotel-reviews/2258b508-1550-4cbb-b848-8a03e21b7850-1746053296236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cf524f54-a7c2-4c0e-8db7-502a17beb27d-1746053296319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a9439e1e-8c7c-4584-b888-38d9315e64b3-1746053297071.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4fdf7caf-69fa-4ead-abd3-3bf68ddb2a02-1746053296344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mary P. Stayed 3 nights in Apr 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Micah N. Aug 4, 2024 #### Beautiful Property Property is full of life and house was nice & cozy with fire place. Our second time staying here and definitely not our last. Great place to relax and unplug from every day life!!! ##### Micah N. Stayed 3 nights in Jul 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Jake R. Jun 26, 2024 #### Beautiful home My whole family loved this house, it is beautifully decorated, very well stocked kitchen, both showers are amazing, beds were comfy and the landscaping is stunning ##### Jake R. ### 10/10 Excellent #### Rebecca J. Mar 15, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Spacious and gorgeous Two bedrooms both with comfy beds, beautiful lighting and outstanding showers. The large family room has enough beds and couches to accommodate the full 8 person max. An outdoor heated shower head made cleaning off from the beach a delightful experience and the property in general provides bountiful botanical delights. Full kitchen with more dishes than you could possibly use, and no empty cabinets for food. Plan on using counter space for any groceries. Info states the water isn't potable but we found the house was equipped with drinkable water filtration system so that's a plus!The property is not fully accessible but for the fully able it's a wonderful spot!!! Would definitely stay again ##### Rebecca J. Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Cindy P. Aug 25, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Paradise One of the most beautiful places I have ever stayed!!! ##### Cindy P. Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Theresa S. Jun 8, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful home in the rainforest House was great and well stocked with kitchen accessories. Nice touches with cookies and some bottled water on arrive. Kids love the house and yard. Very secluded yet close to the National Park ##### Theresa S. Stayed 3 nights in May 2024 ### 10/10 Excellent #### Kenneth H. Sep 21, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place to stay at Volcano Other than some spider webs on the inside of the upstairs windows, there isn't anything we didn't like about this rental. ##### Kenneth H. Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Janet S. Feb 6, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Volcano getaway Convenient for volcano hiking. Beautiful home and environment. Just remember to pack sweatshirts. ##### Janet S. Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Paul H. Jun 18, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice space Close to National Park Entrance Nice dose, no surprises- what you want in a stay. Website is accurate reflection. Kitchen has everything you want for food prep. Glassware for every drink. Thanks to a great stay. ##### Paul H. Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Kristine W., Riverside, CA Feb 24, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Lovely peaceful house The house is lovely. Very nicely furnished and comfortable. Loved the fireplace and back porch. It has everything you need. The location is quiet - the only noise was from birds chirping and the feral pigs who appeared in the back yard. Very close to the National Park. We loved it and would come again. ##### Kristine W. Stayed 4 nights in Feb 2024 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kristyn D. Jul 25, 2024 #### Highly Recommended Stay in Volcano, HI We stayed at Hale Hapu'u in June 2024 and loved it! It was the best set up for us while we visited Volcano, HI. We had two families with teenagers, so the set up was great! The kids loved exploring around the property and listening to the tree frogs at night. The location was perfect, the drive to Volcanoes National Park was super close. We enjoyed spending an entire day in the park and having a quick drive back to the house. We loved the house, the decor was awesome, appliances and kitchen were great because we were able to make meals for the whole crew and hang out playing board games and cards at night. The hosts were great, they checked in with us to make sure we had everything we needed and didn't have any questions. We would highly recommend Hale Hapu'u, the hosts and Vacasa. A++++ ##### Kristyn D. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Anna G. Apr 15, 2024 #### Jungle paradise! Loved this home! Besides the gorgeous scenery and peaceful, secluded setting in a beautiful tropical garden, you must appreciate the owner's taste and attention to detail. The carved doors and furniture pieces are gorgeous. The home is full of charm and character. Very spacious and cozy space. Plenty of clean linens and beach towels. There was no funky smell, contrary to some reviews. Thank you for making our time in the Volcano so comfortable and memorable. Would definitely rent it again. ##### Anna G. ### 10/10 Excellent #### Kathy C. Jan 17, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Divine rainforest serenity When we first arrived in this house our jaws dropped. The layout and decor are superb and location great for Volcano. The place is super well equipped, awesomely quiet and comfortable. A perfect romantic getaway. We’d have been delighted to stay here forever. We did have an issue with the internet (new router password) and getting one heater to work (unusual controls, missing instructions) but the owners/agency were quite responsive and we resolved these. We’d come here again in a heartbeat. ##### Kathy C. Stayed 6 nights in Jan 2021 ### 6/10 Okay #### richard d. Feb 5, 2021 Liked: Cleanliness, location, listing accuracy Disliked: Communication #### Change of management company has led to poor service Great property in great location, but our stay was marred by multiple problems and slow service response. The most significant were repeated issues with the digital door lock, the smoke alarm battery (10' off the floor) going off from 2am onwards, and poor response times from Turnkey. ##### richard d. Stayed 4 nights in Jan 2021 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Jared P. Jul 26, 2023 #### Beautiful vacation home Our family of 5 stayed here in July. It was clean up on arrival and had plenty of towels and extra blankets for cooler nights. A couple of suggestions: 1. Upstairs and downstairs bathrooms privacy could be improved with opaque film over the windows as the showers are exposed to the outside. 2. The downstairs bedroom suite has a sewage smell. We opened the windows and doors to try to air it out, but it was not the solution. There may be something wrong with the leach field for the sewer that needs repair. Other than that, it was a beautiful stay in the volcano rainforest. Close to the VNP, Hilo, waterfall hikes, etc. ##### Jared P. Stayed 5 nights in Jul 2023 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Brian M. Jul 22, 2023 #### Half great, half bad The main part of the home was great—kitchen, living room, bathroom, and upstairs bedroom and bathroom. They were very cute, spacious, and clean. If the whole house were that way, it would deserve a five star review. Unfortunately, the master bedroom in the annex was another story. It was slightly less clean. But the main problem is that it smelled like sewage. We noticed the problem as soon as we ran the washing machine, and the smell persisted (as we continued to do loads of wash). Fortunately, the smell did not get into the main part of the house. But it was really a downer for my wife and me who slept in that bedroom. I would book this home again only if I knew that problem were resolved. ##### Brian M. ### 2/10 Terrible #### Leslie H. Mar 22, 2021 Liked: Location Disliked: Cleanliness, check-in, communication #### Disappointed Got in at 8 pm to a house filled with dirty bedding, towels on the floor food in the refrigerator, garbage in every can. Called turnkey sent an emergency cleaner who came an hour later to give us clean bedding and cleaned bathrooms but didn’t have time to clean the floor or anything else. So we got to start using g our partially cleaned rental at midnight. Despite multiple phone calls all we were offered was a refund on the cleaning fee. What a joke the place wasn’t cleaned and we missed out on many hours of using the rental. ##### Leslie H. Stayed 3 nights in Mar 2021 ### 10/10 Excellent #### Kate M. Feb 23, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Tropical haven in sleepy village We stayed at this beautiful home as a base to explore Volcanoes National Park and the Puna region. Once we found it (navigate to "Hale Hapu'u" rather than an address if using Google maps) check in was simple and all code-based. Everything was spotless. The home is more spacious than we expected and beautifully designed and decorated with Asian influence. It is one of a kind and created a serene environment, our own oasis. With three full baths and two bedrooms with king size beds, our family of 4 was comfortable. There is plenty of seating and a well stocked kitchen for those inclined to cook or entertain a small gathering. The hosts and Vrbo staff were very helpful and responsive answering a question about the alarm system. The only downsides, which we knew going in, were the very limited services available in town. Volcano is clearly a B&B community so finding breakfast was a real challenge. We ended up grabbing cereal and bananas at the small store in town. I recommend meals at the volcano house in the park (which is allowing dine I seating, just not table service), Kilouea Lodge (excellent dinner and historic property) or heading all the way to Pahoa. We are very satisfied with our stay but would probably choose something more urban if we visit the area again. ##### Kate M. Stayed 3 nights in Feb 2021 ### 4/10 Poor #### J K. Sep 12, 2021 Liked: Cleanliness, location, listing accuracy Disliked: Check-in, communication #### Terrible management, beautiful house with safety and privacy issues We experienced several issues that limited our enjoyment of the property. 1) after we received a confirmation email that provided the gate code and security system code, we did not receive the front door code. It took more than hour on the phone, during which several excuses were made by turnkey and documentation was requested to verify our identities. An hour during which we were pulled over on a highway due to reception issues. Security is great, but we already had been given the gate code and the security system code. So it seemed like the property management bumbling rather than an actual security measure. 2) We asked if the water at the house was potable (a common question for rentals in the area). We received the response that it was not, then a follow up response during the gate code debacle stating yes the water is potable, then an email stating no, not potable. After staying there, it appeared the water was potable. A clear and accurate response would have been appreciated. 3) the stovetop worked fine, but the oven took 30 minutes to heat to 185 degrees.and leaked gas into the home. Obviously not operational. It took a somewhat frantic hour to purge the smell from the home. Needless to say, we did not get to use the oven during our stay. 4) in grabbing an oven mitt for holding a hot pan, I put oven mitt#1 back due to obvious damage. Oven mitt #2 looked better, but had a giant , unseen hole in the seem of the forefinger, which was perfectly positioned to receive a blistering burn on said finger. 5) while this may be petty, there was no laundry detergent in the home. The listing said a 'starter supply' would be provided. A little irritated by issues 1-4, we made a point of asking for the detergent. A delivery was promised by the management company...and the delivery never arrived. 6) this is definitely petty - homes in the area tend to provide local coffee, and sometimes local produce as a welcome gift. There was a coffee container in a basket that appeared to be used for this purpose but was conspicuously empty. We don't expect or require freebies, but we just thought that it was funny. 7) and the biggest concern: there is a security camera pointing directly at the primary bedroom, directly at the bed. Blinds can occlude it's view, but they were open when we arrived. Overall, an incredible, beautiful home - but an experience ruined by the management, safety concerns, and privacy concerns. ##### J K. Stayed 4 nights in Aug 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Brittany H. Dec 30, 2022 #### Hawaiian vacation This house was perfect for our Christmas in Hawaii! It was clean, spacious, and comfy with a variety of sleeping options. Kitchen was well-stocked with supplies, and there was plenty of linens and towels for our family of 6. We loved this location near Volcano National Park and the artistic community it's situated in. The yard is beautiful. ##### Brittany H. 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