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"A very nice experience in this Belle Époque hotel. Staff was pleasant and helpful. When I indicated that one of us had birthday during the stay, a nice little cake was brought to our room. Beds are very comfortale and the room very quiet. We stayed in the not-yet renovated room with the river view. Three disadvantages come to my mind in a 5* hotel: 1) As in so many similar hotels, there is no night light in the bathroom! And most lights are generally bright and unpleasant. 2) No electric sockets where you need them, even at the writing desk, it is very difficult to plug anything in the obstructed socket. The room was obviously built when tourist did not need to charge any devices. I would expect this was solved in the renovated rooms. 3)Thermostat was not intuitive to use and always blinked when you walked around it. Breakfasts were fantastic. If you have "svíčková" for dinner, you will think it is the best one you have ever had in your life. And what I have to point out is that Vladimír the sommelier delivers a very good impression of the hotel. He is knowledgeable and very approachable, he even kindly showed us the wine storage as the birthday special... Obviously, he understands wines that the hotel offers and more. Thank you."

"Sauna was amazing Staff so friendly and helpful We will come back!!"

"Friendly and helpful staff. Very polite and friendly."

"Great hotel in a quiet location away from the tourist spots, but accessible within minutes via stairs or an elevator. The included spa amenities were fantastic! The cozy bar and lounge was nice to have after a day out exploring. Warm and hospitable. Everyone there was extremely helpful with all our needs and questions. Would stay there again! "

"The stay was awesome. Room was perfect. Loved it. The only issue we had was with a rude hostess at the restaurant attached to the hotel. Maybe she had a bad day, but she was far from welcoming. Other then that, super. "

"My room was never cleaned the entire time I was there. I asked for an extra pillow and they had none even though the hotel was not full. The furniture was very dated."

"The hotel is beautiful and the staff were very nice !we enjoyed the spa and the room, but We had one problem in the room The AC wasn’t working and they sent us somebody to fix it but he couldn’t. When we ask for another room the lady said it was full and her solution to the AC problem was to open the window. We were very disappointed and couldn’t sleep because of the noise outside. Beautiful hotel but no AC."

"So many options for breakfast. Even fresh lemon for tea. Room clean and comfortable. Check in and out very easy. Was able to park right in front of hotel at no charge but they also have covered parking for a fee. "

"Great location, parking is a chalange. "