4/10 Poor
Lizette
Travelled with family
Aug 3, 2021
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible hotel
This hotel is run very run down and service not great.
You also have to pay several fees once you get the hotel. For example, you have to pay 25 euros or. day to use the sun chairs at the beach which belongs to the hotel. AND if you want to lay on the grass on sun chairs you have to pay additional 25 euros or. day. Never before did we have to pay to use hotel furniture. The pool has very limited opening hours and there are no sun chairs by the pool. So while your kids are swimming you get to sit in a plastic chair.
We brought a dog and saw on the website that the fee was 10 euros per night. But when checking out we were charged 20 per night.
The first night we arrived we discovered that the a/c in the room did not work. Next morning when we asked the lady at the reception to look at it she just said “the people before you did not complain about the a/c”. Hmmm. Eventually they did agree for us to move to another room but not without asking several times.
So, not much great to be said about this hotel. It was the most expensive we stayed during our three week vacation in Italy and by far the worst.
Lizette
Stayed 2 nights in Jul 2021