Title: Balletti Palace Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Balletti Palace Hotel Hotel in Viterbo with free breakfast and a 24-hour front desk ![1-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1550000/1544300/1544234/24cc0d88.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1550000/1544300/1544234/51445f95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, garden views ](https://images.trvl-media.com/lodging/2000000/1550000/1544300/1544234/61b0b1df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1550000/1544300/1544234/c08a404c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/2000000/1550000/1544300/1544234/b2b663d3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Balletti Palace Hotel offers a stylish escape steps from the train station. Start your day with a breakfast buffet before exploring or catching up with in-room WiFi. Enjoy lunch and dinner at Le Grenier restaurant, and relax on the terrace with peaceful garden views. 7.4 Good ## Popular amenities - Bar - Parking included - Breakfast included - Room service - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1544234&PinnedHotelID=1544234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1544234&PinnedHotelID=1544234&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1544234&PinnedHotelID=1544234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1544234&PinnedHotelID=1544234&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1544234&PinnedHotelID=1544234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1544234&PinnedHotelID=1544234&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1544234&PinnedHotelID=1544234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1544234&PinnedHotelID=1544234&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Double Room Single Use](https://images.trvl-media.com/lodging/2000000/1550000/1544300/1544234/20678fcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 8.0 Very good 3 reviews ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Hair dryer Minibar Satellite channels Wardrobe or closet - Sleeps 1 - 1 Queen Bed ![Standard Room](https://images.trvl-media.com/lodging/2000000/1550000/1544300/1544234/ff696331.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Hair dryer Minibar Satellite channels Wardrobe or closet - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Triple Room](https://images.trvl-media.com/lodging/2000000/1550000/1544300/1544234/8d5ec787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Private bathroom Bidet Hair dryer Minibar Satellite channels Wardrobe or closet - Sleeps 4 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FViterbo-Hotels-Balletti-Palace-Hotel.h1544234.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FViterbo-Hotels-Balletti-Palace-Hotel.h1544234.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.42575%2C12.10519&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kpRLvCHjgrbyaJLLLo573TW4vJE=) Viale Trento 100, Viterbo, VT, 1100 #### What's nearby - Fontana Grande - 14 min walk - 1.3 km - Viterbo Cathedral - 16 min walk - 1.4 km - Palazzo dei Papi - 16 min walk - 1.4 km - Piazza San Lorenzo - 16 min walk - 1.4 km - Spa of the Popes - 6 min drive - 5.8 km #### Getting around - Viterbo Porta Fiorentina Station - 1 min walk - Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 84 min drive #### Restaurants - ‪Marco's Bar - ‬6 min walk - ‪Caffè Grandori - ‬7 min walk - ‪BeerShock - ‬7 min walk - ‪Pasticceria Polozzi - ‬8 min walk - ‪Frank's Pizza - ‬16 min walk ## About this property ### Balletti Palace Hotel Upscale hotel near a train station At Balletti Palace Hotel, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site restaurant, Le Grenier, offers lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also find perks like: - Free self parking - Express check-out, express check-in, and a front-desk safe - A 24-hour front desk, luggage storage, and multilingual staff - Guest reviews give top marks for the helpful staff Room features All 92 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. More amenities include: - Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge) - Bathrooms with showers and bidets - 1-inch flat-screen TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Daily buffet breakfast (EUR 12 per person)](https://images.trvl-media.com/lodging/2000000/1550000/1545300/1545286/4648ea6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Hotel Viterbo Viterbo - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 452 reviews CA $106 CA $125 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1545286&PinnedHotelID=1545286&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102440000/102433200/102433174/700062e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Sofia Viterbo - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 18 reviews CA $167 CA $192 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=102433174&PinnedHotelID=102433174&HadPinnedHotel=true®ionId=-1&adults=2) ![Double or Twin Room](https://images.trvl-media.com/lodging/97000000/96670000/96661200/96661143/0a2c979c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOHO Piaggiarelle by Dasso Viterbo - Free WiFi - Housekeeping 9.6 Exceptional 15 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=96661143&PinnedHotelID=96661143&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/18000000/17470000/17460100/17460086/bd575e5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agriturismo il Marrugio Viterbo - Pool - Pet-friendly - Kids pool - Free WiFi 8.8 Excellent 36 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=17460086&PinnedHotelID=17460086&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/79000000/78070000/78067500/78067421/6d019259.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PALAZZO UBERTINI Urban Suites Viterbo - Free WiFi - Air conditioning - Laundry - Housekeeping 10 Exceptional 52 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=78067421&PinnedHotelID=78067421&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207440/72c77c73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balletti Park Hotel Viterbo - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 45 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=1207440&PinnedHotelID=1207440&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42430000/42428200/42428141/ee162d16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Verdi B&B Viterbo - Breakfast included - Free WiFi - Air conditioning - Parking available 9.6 Exceptional 40 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=42428141&PinnedHotelID=42428141&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/97000000/96270000/96265100/96265089/4bc8dd0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAZARETH RESIDENCE Viterbo - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=96265089&PinnedHotelID=96265089&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/32000000/31530000/31526500/31526477/adb242ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mini Palace Hotel Viterbo - Free WiFi - Parking available - Bar - 24/7 front desk 8.6 Excellent 24 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=31526477&PinnedHotelID=31526477&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/28000000/27290000/27281900/27281805/a1216216.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Pozze Terme B&B Viterbo - Pool - Breakfast included - Pet-friendly - Parking included 9.8 Exceptional 12 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=27281805&PinnedHotelID=27281805&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Le Grenier ### Things to do - TV in common areas ### Family friendly - Crib (surcharge) - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business center - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - Built in 1578 - Smoking not allowed ## Room amenities ### Bedroom - Crib (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 1-inch flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Express check-in available ### Check-out Check-out before 10:30 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30.0 per night Cribs (infant beds) are available for EUR 15.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.80 per person, per night We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: EUR 15.0 per night - Rollaway bed fee: EUR 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Property Registration Number IT056059A1NYP4C8YK ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Balletti Palace Balletti Palace Hotel Balletti Palace Hotel Viterbo Balletti Palace Viterbo Hotel Balletti Palace Balletti Palace Hotel Hotel Balletti Palace Hotel Viterbo Balletti Palace Hotel Hotel Viterbo ## Frequently asked questions ### Is Balletti Palace Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Balletti Palace Hotel? > Self parking is free at this property. ### What time is check-in at Balletti Palace Hotel? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Balletti Palace Hotel? > Check-out is at 10:30 AM. ### Where is Balletti Palace Hotel located? > Situated in Viterbo, this hotel is within a 10-minute walk of Museo Nazionale Etrusco, Chiesa di San Francesco, and Church of Santa Rosa. Museo Civico and Valle Faul are also within 1 mi (2 km). Viterbo Porta Fiorentina Station is only a 2-minute walk and Viterbo Porta Romana Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Balletti Palace Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 39 8 - Good 67 6 - Okay 47 4 - Poor 12 2 - Terrible 8 ### 10/10 Excellent #### Angelo Nov 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Picked this hotel because it was close to the train station ##### Angelo Stayed 3 nights in Nov 2023 ### 8/10 Good #### Generoso Mar 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities ok ##### Generoso Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Fabio Apr 28, 2025 Liked: Cleanliness, staff & service Il personale è stato estremamente gentile e disponibile. Colazione ricca. Gli arredi sono molto datati, sarebbe veramente ora di fare un restyling. Per il resto, stanze pulite e silenziose. ##### Fabio Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Larry Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The people at the desk and in the breakfast room were kind and helpful. After I inquired about the town and a little of its history the man at the desk gave me the most wonderful run down about the Papal Palace and Italian history in general. I had a blast hearing about the world from his well-considered point of view. ##### Larry Stayed 1 night in Feb 2025 ### 8/10 Good #### ANDRE Oct 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima opção e custo benefício em Viterbo, Excelente localização para quem está de carro alugado, com fácil acesso para a saída da cidade e opções de estacionamento gratuito ao lado do hotel. O café da manhã é bem simples , mas para quem não é exigente ok ; ##### ANDRE Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Giuseppe Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perdonale attendo alle esigenze del cliente e disponibilità completa ##### Giuseppe Stayed 1 night in Sep 2024 ### 8/10 Good #### dante Sep 22, 2024 Liked: Cleanliness, staff & service, amenities . ##### dante Stayed 1 night in Sep 2024 ### 4/10 Poor #### Maria Teresa Jul 27, 2024 Disliked: Amenities, property conditions & facilities Le finestre si aprono di pochi centimetri e l'afa è notevole. L'albergo e in ristrutturazione ma l'impressione è di grande trascuratezza ##### Maria Teresa Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Filippo Mar 18, 2024 Disliked: Cleanliness, property conditions & facilities Struttura un po' datata però molto centrale ben collegata al centro! ##### Filippo Stayed 2 nights in Mar 2024 ### 8/10 Good #### GIOVANNINA LA Mar 15, 2024 Liked: Staff & service, property conditions & facilities Personale gentilissimo ##### GIOVANNINA LA Stayed 1 night in Mar 2024 ### 8/10 Good #### Angela Mar 11, 2024 Liked: Staff & service Hotel essenziale quanto a servizi, ma ottimo per la posizione e per la cordialità dello staff. Dalle recensioni mi ero lasciata scoraggiare (effettivamente forse 4 stelle sono troppe) ma alla fine ci ha regalato un soggiorno piacevole e senza intoppi. Senza pretese, ma alla fine partendo la mattina e tornando a fine giornata è più che sufficiente. La vicinanza al centro e il parcheggio sono stati sicuramente un plus. Lavori di ristrutturazione ancora in corso, in compenso hanno ripristinato l'ascensore.. ##### Angela Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Margherita Jan 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Soggiorno molto piacevole, nonostante il maltempo. Hotel di buon livello; stanza ampia ben al di là delle aspettative e ben arredata, con affaccio gradevole. Location vicina al centro storico e alla Stazione Porta Fiorentina; Stazione Porta Romana raggiungibile in una ventina di minuti a piedi. Prima colazione gustosa, con ricco buffet. Personale molto cortese e disponibile. Ottimo rapporto prezzo-qualità ##### Margherita Stayed 3 nights in Jan 2024 ### 8/10 Good #### admir Dec 29, 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness La struttura e vicina al cento della città ##### admir Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Roberto Dec 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Buono il servizio colazione ##### Roberto Stayed 1 night in Dec 2023 ### 8/10 Good #### Alessio Oct 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personale cordiale e disponibile, struttura un pò datata ma ben mantenuta e pulita, rimane in una posizione molto comoda specie per chi arriva con i mezzi pubblici, consigliato anche a chi soggiorna in famiglia, stanza ampia e spazi adeguati. ##### Alessio Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Angel Oct 26, 2023 Liked: Staff & service As soon we walked into the lobby it smelled like a dirty ashtray. Thanks God, we had prepaid and check in was expedite. The parking was across the street from the hotel and it was in a safe location. The room was comfortable and very clean and no cigarette smell. Breakfast was simple but good. The staff was friendly and helpful. ##### Angel Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Emiliano Oct 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cordialità , professionalità , pulizia , struttura che arriverà al massimo visto che ci sono i lavori in corso . Ad oggi comunque consigliabile , buono il livello . ##### Emiliano Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Samanta Oct 22, 2023 Liked: Staff & service, amenities, property conditions & facilities Estrema gentilezza e cura della clientela ##### Samanta Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Daniele Oct 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Ottima struttura e posizione strategica ##### Daniele Stayed 1 night in Oct 2023 ### 8/10 Good #### annarita Oct 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Carino ma nulla di esaltante, solo per dormire buono ##### annarita Stayed 1 night in Oct 2023 ### 6/10 Okay #### Dayna Sep 18, 2023 Disliked: Staff & service This property was well located, close to the train station and the historic center. When we arrived the street was very dark. The front desk person did not speak any English at all, and she could not find our reservation. I told her I had booked one room with one double bed and one twin bed. We got a room with two twin beds. After a very long day of travelling I had no energy to argue with someone who couldn’t understand anything I was saying. The Expedia page says hotel has an on-site restaurant. We head there for dinner because we are starving and although there are many many empty tables, we were told “we are full”. I look around at all the empty tables and say “ you aren’t full, there are all these empty tables”. Now the guy yells at me WE ARE FULL. Ooook I then see pizza boxes and I ask if I can get a pizza to take away, he say (very rudely) NO! We go back to the front desk person who can’t do anything or offer any suggestions. They should not claim to have an on-site restaurant if it’s not run by the hotel and if arriving guest can’t get a table. So we are exhausted and starving and the front desk person was useless. Next day on-site breakfast was fine. This morning I was woken up early by the maid in the hall. I had the AC going and I had earplugs in and she was crashing around and woke me. Ugh. Overall our stay was ok. Beds were incredibly hard. Decor needs an update. Staff needs improvement. ##### Dayna Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Jan Aug 6, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Hotel hasn’t seen investment for too long. There are new lifts and scaffolding to do the outside, but the inside needs a lot of work to get things up to date. The environment around the hotel feels somewhat unsafe. It’s a bit of a mess, just like most of Viterbo. But the towels were good, employees were friendly and the breakfast was okay. And it was cheap. ##### Jan ### 2/10 Terrible #### Pierluigi Jul 9, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Personale gentile. Unica cosa positiva. Per il resto struttura vetusta da ristrutturare. Poco pulita nel complesso. Frigo bar vuoto che puzzava di muffa, lampadario con lampadina staccata, cartacda parati che si staccava e tende bucate. Due stelle al massimo. Quattro stelle sono un lusso ##### Pierluigi Stayed 1 night in Jul 2023 ### 8/10 Good #### Alessio Jul 4, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Una giornata a Viterbo Soggiorno di una giornata a Viterbo. Stanza utilizzata per la notte: claustrofobia. Buono il rinnovamento della facciata, andrebbe rinnovato anche l'interno che potremmo definire " vintage". Abbiamo percepito disorganizzazione e diffuso odore stantio di fumo. Discreta la colazione. ##### Alessio Stayed 1 night in Jul 2023 ### 8/10 Good #### Verified traveller May 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is in the process of fixing and there was some scaffolding outside, but it’s very comfortable, clean and has good service. ##### Verified traveller Stayed 2 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Excelsior Palace Portofino Coast](https://www.expedia.ca/Rapallo-Hotels-Excelsior-Palace-Hotel.h21704.Hotel-Information) > > [Italiana Hotels Cosenza](https://www.expedia.ca/Cosenza-Hotels-Italiana-Hotels-Cosenza.h1187073.Hotel-Information) > > [Hotel Le Fioriere](https://www.expedia.ca/Praiano-Hotels-Hotel-Le-Fioriere.h1897502.Hotel-Information) > > [Cristina Hotel](https://www.expedia.ca/SantAgnello-Hotels-Cristina-Hotel.h16729.Hotel-Information) > > [Anantara Convento di Amalfi Grand Hotel](https://www.expedia.ca/Amalfi-Hotels-NH-Collection-Grand-Hotel-Convento-Di-Amalfi.h2885039.Hotel-Information) > > [Santa Caterina](https://www.expedia.ca/Amalfi-Hotels-Santa-Caterina.h2541496.Hotel-Information) > > [Hotel San Giorgio](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-San-Giorgio.h1709306.Hotel-Information) > > [Hotel Miramalfi](https://www.expedia.ca/Amalfi-Hotels-Hotel-Miramalfi.h1130642.Hotel-Information) > > [Monastero Santa Rosa Hotel & Spa](https://www.expedia.ca/Conca-Dei-Marini-Hotels-Monastero-Santa-Rosa-Hotel-Spa.h4959841.Hotel-Information) > > [Grand Hotel Flora](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Flora.h919640.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.ca/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Palazzo Catalani Resort](https://www.expedia.ca/Soriano-Nel-Cimino-Hotels-Palazzo-Catalani-Resort.h1974148.Hotel-Information) > > [Mediterraneo Suisse](https://www.expedia.ca/Civitavecchia-Hotels-Mediterraneo-Suisse.h2530244.Hotel-Information) > > [Majestic Palace Hotel](https://www.expedia.ca/SantAgnello-Hotels-Majestic-Palace-Hotel.h45862.Hotel-Information) > > [Hotel Chalet Al Foss](https://www.expedia.ca/Vermiglio-Hotels-Hotel-Chalet-Al-Foss.h9810090.Hotel-Information) > > [Caruso, A Belmond Hotel, Amalfi Coast](https://www.expedia.ca/Ravello-Hotels-Caruso.h1129096.Hotel-Information) > > [Hotel Mary](https://www.expedia.ca/Vico-Equense-Hotels-Hotel-Mary.h4947835.Hotel-Information) > > [Hotel Marina Riviera](https://www.expedia.ca/Amalfi-Hotels-Hotel-Marina-Riviera.h1419029.Hotel-Information) > > [Hotel Margherita](https://www.expedia.ca/Praiano-Hotels-Hotel-Margherita.h915378.Hotel-Information) > > [Hotel de La Ville](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-De-La-Ville.h921822.Hotel-Information) > > [Villa Manning Relais](https://www.expedia.ca/Sorrento-Hotels-Villa-Manning-Relais.h21971579.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa](https://www.expedia.ca/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Verdura Resort](https://www.expedia.ca/Sciacca-Hotels-Verdura-Resort.h2512326.Hotel-Information) > > [Residence Panoramic](https://www.expedia.ca/Maiori-Hotels-Residence-Hotel-Panoramic.h44539994.Hotel-Information) > > [Altafiumara Resort & Spa](https://www.expedia.ca/Villa-San-Giovanni-Hotels-Altafiumara-Resort-Spa.h1366348.Hotel-Information) > > [UNA Hotels Capotaormina](https://www.expedia.ca/Taormina-Hotels-UNAHOTELS-Capotaormina.h22100.Hotel-Information) > > [Hotel Minerva](https://www.expedia.ca/Sorrento-Hotels-Hotel-Minerva.h1077134.Hotel-Information) > > [Grand Hotel Excelsior Amalfi](https://www.expedia.ca/Amalfi-Hotels-Grand-Hotel-Excelsior-Amalfi.h1105705.Hotel-Information) > > [Hotel Traiano](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-Traiano.h1596263.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.ca/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information)