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Reviews of Casa de Canilhas

Casa de Canilhas
Lugar da Banduja, Mesão Frio

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 215 reviews" "
Rating 8 - Good. 36 out of 215 reviews" "
Rating 6 - Okay. 5 out of 215 reviews" "
Rating 4 - Poor. 3 out of 215 reviews" "
Rating 2 - Terrible. 2 out of 215 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

maria tereza b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Liked: Property conditions & facilities
Great little place!
Loved the views frim our terrace, and our picnic breakfasts were just perfect. Its a little off the beaten track, but worth the drive.
Stayed 2 nights in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait👌 juste la route pour s’y rendre qui est un peu rock’n’roll mais fallait aussi s’y attendre😏
Stayed 1 night in Oct 2023

8/10 Good

Surjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. It is family run. Loved the view overlooking the river. Really calm and tranquil. Very nice hosts. The main issue with this was with Expedia booking. They failed to tell us that this hotel does not accept credit cards— they only accept cash. We found out when we were already in Portugal. Hosts were apologetic and told us that Expedia has been told multiple times about the payment in cash only. Despite my e-mails to Expedia team, I never received any response. Very disappointed with Expedia.
Stayed 3 nights in Oct 2023

6/10 Okay

Brady

Stayed 2 nights in Oct 2023

8/10 Good

JoAnne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is all about the views, which are amazing. The infinity pool is gorgeous. We were told we had a room with a view. We actually had a room with no windows, only a side door that opened onto a patio which had gorgeous views, but not the room itself. Breakfast in the morning was excellent served on the patio. The room had spotty wifi. Better wifi was available in the public living room. The property is far from almost everything. To get to it are a lot of narrow, winding roads. The little town of Masao Frio had very few restaurant choices. The next closest town is 20 minutes on scary roads for driving at night. The staff were less than helpful and not all of them friendly. We were told we did not need a dinner reservation at their recommended place if we got to town before 7:30. At 7:15 the restaurant said their next available table was after 9 PM. We were told at check-in that we had to prepay with cash, no credit cards accepted. Lucky we just about had enough cash; we were not told in advance.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream to Relax In
Such a relaxing, elegant respite from an enchanting day in the Douro Valley...of course. With an salt water infinity pool and picnic breakfast delivered to the room, and a million dollar (Euro?) view of the Douro River, surrounded by vinyards; and friendly, responsive staff...it doesn't get better than this.
Stayed 1 night in Sep 2023

10/10 Excellent

LS

Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Colleen

Stayed 2 nights in Sep 2023

6/10 Okay

MaryKathryn

Travelled with partner
Room on first floor built into cliff was moldy. Pool not heated. Breakfast uninspired.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jean-pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle endroit,paysage à couper le souffle. Merci
Stayed 2 nights in Sep 2023

8/10 Good

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very picturesque, views were incredible and the staff are very friendly. Our room was on the second floor which had a shared balcony with 2 other rooms so not much privacy and you could hear everyone’s conversations. Also be aware when choosing this hotel that they don’t accept credit cards, only cash. We did not get that notification and were not prepared to have that much cash at check in. (The manager was quite rude about it but another staff member helped us find a solution.)
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2023

10/10 Excellent

Andre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douro Heaven
An absolutely perfect place! An all fronts. And Barbara ad Viktor, owners, were wonderful. All staff fantastic! We will be back!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Daniel, Olathe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a prime location within the Douro valley and the view from our room was world class. It is a beautiful hotel and setting. Our only negative was the word at check in that they did not accept credit cards..... The local ATM only dispensed up to E200 every 24 hours..... Not acceptable in this day and age,
Stayed 3 nights in May 2023

10/10 Excellent

sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way! Best view! Best helpful staff. We didn’t bring cash- forgot they don’t take cards Titianna was so helpful and patient. Best staff at any hotel I’ve been in- anywhere. PayPal did the trick. The breakfast was the best ever! View of the Douro from our table! Room was cozy. Great dining recommendation. We felt so taken care of there. It was by far, the best place we have stayed in Portugal! The home is beautiful as is everything. We didn’t want to leave.
Stayed 2 nights in May 2023

10/10 Excellent

Visitacion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning guesthouse in the Douro valley with well appointed rooms. Peaceful and pastoral with a more than accommodating and pleasant staff. The view of the Douro valley from our terrace was breathtaking. We stayed 4 nights, but were sad to leave.
Stayed 4 nights in May 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
We have an amazing experience staying in Casa de Canilhas. The owner is very accommodating. I highly recommend this place. Have a stunning view of the Douro Valley River.
The view from our outdoor porch
Outdoor porch
Outdoor porch
Stayed 1 night in Apr 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, excellent breakfast
Stayed 1 night in Apr 2023

6/10 Okay

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in morning particularly Sandra was great
Stayed 1 night in Apr 2023

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our balcony was breathtaking. Very nice and well-appointed accommodations. Very happy we stayed here.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 1 night in Mar 2023

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host was wonderful. A breakfast basket was delivered to our room daily - filled to the brim with our custom meal. Fresh squeezed Orange juice, fresh orange slices, eggs, coffee, etc. brilliant. The view was magical - the Douro vineyards and river unfolded before us. We loved our room, can’t wait to return.

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duoro Valley beautiful memories
This hotel was the highlight of our trip. The hotel was beautifully decorated for Christmas. We would be very happy to return to this hotel.
Stayed 2 nights in Nov 2022

10/10 Excellent

Janice, Fleetwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location surrounded by vineyards. Great view of the lake and countryside..
Stayed 1 night in Nov 2022

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, amazing views. Delightful home with lovely furniture. Fabulous made to order breakfast.
Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unparalleled serenity high atop a hillside overlooking the Duoro Valley.
Stayed 2 nights in Sep 2022

10/10 Excellent

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved Casa de Canilhas. I cant imagine a better place to stay in Douro. The breakfast was fantastic, made to order with many options. The view is unbeatable and the rooms are perfect. We felt like we were visiting family in Portugal.
Stayed 3 nights in Sep 2022

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet with excellent views.
This is a very clean small hotel. The staff is very friendly and attentive. Breakfast is very good, generous. We were able to eat outside and enjoyed the beautiful views. The hotel is located near Misao Frio. There's not a lot of tourism in this area which we appreciated. It made for a very quiet stay. The roads and alleys nearby offer opportunities to walk/excercise while enjoying the scenic views. A local grocery (20 minute walk) offers all you may need. The local restaurants and cafes (also walking distance ) are excellent. Traveling there: We travelled by train and arranged for a taxi to bring us to/from the hotel (10 Euros per trip). It may be advantageous to have your own car if you want to travel around and visit wineries.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky but great. Amazing base for exploring the local area. The views are outstanding as well. This hotel is on my list of best hotels to stay in Europe!
Stayed 3 nights in Jul 2022

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular view!
Absolutely LOVED this place! The room was clean and comfortable, the breakfast was great and the view from our patio balcony was out of this world. I wish we had left an extra day for hanging out by the pool or just sitting on the balcony, absorbing the fresh air and spectacular scenery with glass of wine in hand(which we did for both evenings we were there). It's one of those special places that you don't want to leave.
Stayed 2 nights in Jun 2022

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was great. The town was close by and fun
Stayed 2 nights in Jun 2022

10/10 Excellent

David, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ever view of the Douro valley. Accommodations were superb. Only two problems. No fridge in the room and they do not accept credit cards. Would have purchased a case of wine but only accepted cash. Otherwise a great place to stay.
Stayed 2 nights in May 2022

10/10 Excellent

Lois

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Fantastic customer service. Stunning location and super clean and comfortable.
Stayed 1 night in Feb 2022

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat
The location is amazing with spectacular views down the river. So peaceful and quiet. The room was very clean and the attention to detail was great. Breakfast was served in the room and was a real treat. Service was friendly. A couple of minor things that it is worth knowing about if you visit. Hotels.com still say they take credit cards but they do not. Parking is off street. It's safe and plenty of it but it is not on site and a short walk up a hill. Don't let it put you off - great place to stay!
Stayed 2 nights in Nov 2021
Response from Maria on Nov 29, 2021
We appreciate your comment and score. We would like to welcome you again! Regards

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, felt unwelcomed though
Great room and fantastic breakfast. The grounds are beautiful. The only downside was the fact that it is a “family house” (their term) and it didn’t feel like guests were very welcomed. The very nice sitting room with a fireplace is roped off and you must ask to go in. We went out to sit on the balcony and were yelled at by a woman saying “This is my area!”. I think the owners need to decide if they want a private house or a hotel…
Wonderful breakfast
Stunning views
Very nice sitting room
Gorgeous views
Stayed 3 nights in Nov 2021
Response from Maria on Nov 29, 2021
We appreciate your comment and score. We would like to welcome you again! The Described area was properly isolated with tapes and these restrictions only apply in this period of PANDEMIA, This separation only exists because the owners reside in the same space and need to protect themselves. We apologize if we made you feel any embarrassment, it is not our intention at all. We also miss our pleasant interactions in our social room with our guests. We are hopeful that everything will return to normal one day!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay @ Casa de Canilhas
Absolutely beautiful. Although I was surprised they don't take credit card payment.
Stayed 1 night in Sep 2021

10/10 Excellent

Richard Kevin, Healdsburg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic setting, great food, super skilled staff who made us feel welcome & comfortable… top notch!,
Stayed 2 nights in Oct 2021
Response from Maria on Oct 20, 2021
We appreciate your comment and score. Thank you! Regards

10/10 Excellent

Patricia J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations. Stunning view. Breakfast could be available earlier. Would love to have met the owners for a more personal feel. Staff was courteous.
Stayed 2 nights in Sep 2021
Response from Maria on Oct 20, 2021
We are very grateful and happy with your comment. Thanks!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not imagine a better view of the Douro - from our room. Some of the best Portuguese food of our trip had in the nearby town Mesao Frio.
Stayed 1 night in Sep 2021

10/10 Excellent

Dr. Patricia J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cant beat the location or views
My husband and I stayed here for 2 nights upon arrival in Portugal. This hotel is incredible. It is perched on the top of vineyards which dot the hills coming up from the Duero river. The the views are unbelievable. We cannot imagine a better way is better way to spend our 1st 2 days in Portugal.
Stayed 2 nights in Sep 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming villa in beautiful location
The hotel is situated in a spectacular spot with breathtaking views of the Douro Valley. Internally the property is quirky and has it’s own style with the family’s footprint evident throughout. It’s definitely worth a stay, with the added benefit of friendly staff. Two points to note, the hotel only accepts cash, nearest ATM about 20 minutes drive, and there isn’t, a Restaurent attached, although you can order from a limited room service menu until about about 7.30 p.m. But worth the effort to visit.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very spacious room on the main floor overlooking the Douro River. The view from our room and terrace was breathtaking. Breakfast was excellent and parking on the street above the Casa very safe and easy. It is a 15 minute walk to Mesão Frio where there were a few decent restaurants. We stayed for 2 nights and hook the train from Rede to Pinhão where they have boat tours and the Symington Estates winery. The place itself feels like a small castle. Staff made a fire for us, put on background music. All round great experience.
Stayed 2 nights in Jan 2020
Response from Maria on Feb 10, 2020
We are very pleased to have received you. Thanks for your nice comment and punctuation. Your recognition is our happiness. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Jaw-dropping view, nice comfortable rooms with gorgeous views of the Douro river from room and balcony, good selection of breakfast- hot pancakes, scrambled eggs, cereals, fruits, meats,cakes, cheese and bread Andy friendly hosts. Highly recommend when in Douro valley. Our family of four, stayed Dec 29th in 2 rooms.
Stayed 1 night in Dec 2019
Response from Maria on Feb 10, 2020
Thanks for your nice comment and punctuation. Your recognition is our happiness. :)