Title: Hotel El Ciervo - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Ciervo Hot springs hotel with free breakfast connected to a shopping center in Villarrica ![Balcony](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169677/c8aacddf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169677/bba4c12e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169677/da1a3517.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169677/6dd48776.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Select Comfort beds, in-room safe, free WiFi](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169677/4ce02033.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel El Ciervo, right on the beach, offers a morning breakfast buffet and a restaurant with ocean views. Enjoy the outdoor pool and in-room WiFi. Practical amenities include dry cleaning and express check-out. Rooms feature beautiful garden scenery. 9.0 Wonderful ## Popular amenities - Room service - Bar - Pool - Breakfast included - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=6169677&PinnedHotelID=6169677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=6169677&PinnedHotelID=6169677&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6169677&PinnedHotelID=6169677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6169677&PinnedHotelID=6169677&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6169677&PinnedHotelID=6169677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6169677&PinnedHotelID=6169677&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6169677&PinnedHotelID=6169677&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6169677&PinnedHotelID=6169677&HadPinnedHotel=true®ionId=-1&adults=2) ### Standard Double Room Single Use, 1 Queen Bed ### Highlights LCD TV Select Comfort bed Hair dryer Rainfall showerhead Cable channels Daily housekeeping In-room safe - Sleeps 1 - 1 Queen Bed ### Standard Double Room ### Highlights LCD TV Select Comfort bed Hair dryer Rainfall showerhead Cable channels Daily housekeeping In-room safe - Sleeps 2 - 1 Queen Bed OR 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVillarrica-Hotels-Hotel-El-Ciervo.h6169677.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVillarrica-Hotels-Hotel-El-Ciervo.h6169677.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-39.28153%2C-72.22299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A_yVVbJPyBbSPQDCGzzWYIDJZV4=) General Korner 241, Villarrica, Araucania, 4931004 #### What's nearby - Villarrica Historical Museum - 6 min walk - 0.5 km - Catedral de Villarrica - 6 min walk - 0.6 km - Lake Villarrica - 13 min walk - 1.2 km - Villarrica Pucara Beach - 14 min walk - 1.2 km - Enjoy Pucon Casino - 33 min drive - 33.1 km #### Restaurants - ‪Cafe-Bar 2001 - ‬5 min walk - ‪Yachting kiel restaurant - ‬2 min walk - ‪La Previa - ‬5 min walk - ‪Cassis Villarrica - ‬5 min walk - ‪Cafe Chito - ‬7 min walk ## About this property ### Hotel El Ciervo Hotel connected to a shopping center Consider a stay at Hotel El Ciervo and take advantage of a free breakfast buffet, a terrace, and a garden. With amenities like beachfront dining and a beach shuttle, this hotel is the perfect place to soak up the sun. The on-site restaurant offers breakfast, lunch, dinner, and light fare. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool along with pool umbrellas - Free self parking - An area shuttle, express check-out, and express check-in - Luggage storage, a front-desk safe, and smoke-free premises Room features All guestrooms at Hotel El Ciervo include amenities such as late night room service, free WiFi, and safes. Other conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - 30-inch LCD TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Porch](https://images.trvl-media.com/lodging/43000000/42570000/42562800/42562727/6d6616ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Terraza Suite Villarrica - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 31 reviews CA $121 CA $121 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=42562727&PinnedHotelID=42562727&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Area shuttle (surcharge) - Beach shuttle (surcharge) - Casino shuttle (surcharge) - Shopping center shuttle (surcharge) - Ski shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily - A bar/lounge - A restaurant ### Things to do - Library - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Garden - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - 1 building - 2 floors - Built in 1940 - Colonial architecture - Smoking not allowed ## Room amenities ### Bedroom - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - 30-inch LCD TV with cable channels ### Food and drink - Late-night room service ### More - Access via exterior corridors - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions The front desk is open daily from 6:00 AM - noon Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards Safety features at this property include a first aid kit ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 8 years old are not allowed in the swimming pool without adult supervision ### Property is also known as El Ciervo Villarrica Hotel El Ciervo Villarrica Hotel El Ciervo Hotel Hotel El Ciervo Villarrica Hotel El Ciervo Hotel Villarrica ## Frequently asked questions ### Does Hotel El Ciervo have a pool? > Yes, this property has an outdoor pool. ### Is Hotel El Ciervo pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel El Ciervo? > Self parking is free at this property. ### What time is check-in at Hotel El Ciervo? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel El Ciervo? > Check-out is at noon. ### Where is Hotel El Ciervo located? > Located near the slopes, this Villarrica hotel is in the city center and within 1 mi (2 km) of Catedral de Villarrica, Villarrica Pucara Beach, and Lake Villarrica. Villarrica Historical Museum is 0.3 mi (0.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel El Ciervo Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 6 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 10/10 Amenities ### 9.0/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### Verified traveller Aug 4, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!! ##### Verified traveller Stayed 4 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Sep 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estadía Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!! ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller Feb 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, speaks English, free bike available. ##### Verified traveller Stayed 3 nights in Jan 2019 ### 8/10 Good #### DANIEL Jan 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Charming home for a weekend or overnight stay Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10 ##### DANIEL Stayed 4 nights in Jan 2019 ### 8/10 Good #### Jennifer Nov 16, 2018 Liked: Staff & service, room comfort We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay. We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint. The building where you enter to check in had the smell of an old place. The staff was friendly and accommodating. ##### Jennifer Stayed 1 night in Nov 2018 ### 10/10 Excellent #### J, Orlando fl Oct 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet ##### J Stayed 1 night in Sep 2018 ### 6/10 Okay #### EZIO Oct 7, 2018 Liked: Cleanliness, staff & service, room comfort Instalaciones muy antiguas. Mucho que mejorsr. No se condice la relación precio/calidad. ##### EZIO Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### DeAnn Sep 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay We enjoyed our stay very much. It was a very relaxing atmosphere. ##### DeAnn Stayed 2 nights in Sep 2018 ### 8/10 Good #### Ricardo Jan 30, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Discriminación por vestimenta El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada. ##### Ricardo Stayed 2 nights in Jan 2018 ### 8/10 Good #### JeT, NY Jan 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings. ##### JeT Stayed 2 nights in Jan 2018 ### 8/10 Good #### Verified traveller Dec 31, 2017 Liked: Cleanliness, property conditions & facilities #### Razoável Hotel simples, porém agradável. O preço é alto pelo que oferece. ##### Verified traveller Stayed 3 nights in Dec 2017 ### 10/10 Excellent #### ELUISA Dec 30, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simples e Autêntico O Hotel e tipo pousada. Com localização espetacular próximo ao lago e com vista para o vulcão! Há restaurantes próximos e toda Beira do lago para desfrutar. O café da manhã é suficiente. Quarto pequeno, muito bem cuidado e limpo. Atendimento da recepção e excelente! E ótimo no que se propõe. ##### ELUISA Stayed 3 nights in Dec 2017 ### 10/10 Excellent #### Jorge Jan 9, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### muy acogedor lo pasamos muy bien ##### Jorge ### 6/10 Okay #### Achim, Schleswig-Holstein Dec 10, 2016 Liked: Cleanliness Disliked: Staff & service Das Hotel liegt fußläufig sowohl zur Ortsmitte wie auch zum Seeufer, hat eigene Parkplätze und ist ruhig. Unser Zimmer war nicht besonders groß, hatte aber ein angenehm großes Bad, das allerdings sehr renovierungsbedürftig war (alte Ausstattung, schlechte Beleuchtung, Wanne mit kaum geradem Boden, sodaß man beim Duschen einen unsicheren Stand hatte. Das Frühstück war nicht einem 3-Sterne-Hotel entsprechend. Personal ließ sich kaum sehen, wenn doch, wurde nicht gegrüßt. Fazit: Die 98,00 USD für ein Standartzimmer waren viel zu teuer für die erbrachte Leistung. ##### Achim ### 10/10 Excellent #### Robert Oct 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convienent & clean hotel Great stay & location ##### Robert ### 10/10 Excellent #### MARTINEZ OVIEDO, buenos aires Jul 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Hermoso hotel con vista al Lago Villarica en contacto con la naturaleza, súper comida y limpia, excelente decoració. Muy recomendable ##### MARTINEZ OVIEDO ### 10/10 Excellent #### Verified traveller Jan 1, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lo que buscaba. Muy agradable . Bonito hotel y buena situación ##### Verified traveller ### 10/10 Excellent #### Mónica Feb 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mónica Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Jan 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Stephen May 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Stephen Stayed 2 nights in May 2018 ### 8/10 Good #### Verified traveller Nov 21, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 6/10 Okay #### Giorgio Jan 5, 2016 Liked: Cleanliness Disliked: Room comfort ##### Giorgio ## Expedia's Latest Trends ### Hotels > [Hotels in Moscow](https://www.expedia.ca/Moscow-Hotels.d178289.Travel-Guide-Hotels) > > [Rio Serrano Hotel + Spa](https://www.expedia.ca/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > > [Best Western Marina Del Rey](https://www.expedia.ca/Vina-Del-Mar-Hotels-Best-Western-Marina-Del-Rey.h127147.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Hotels in Leduc](https://www.expedia.ca/Leduc-Hotels.d8571.Travel-Guide-Hotels) > > [Ecocamp Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Ecocamp-Patagonia.h4530900.Hotel-Information) > > [Hotels in Rocky Harbour](https://www.expedia.ca/Rocky-Harbour-Hotels.d6143833.Travel-Guide-Hotels) > > [Hotels with Waterslides in Washington](https://www.expedia.ca/Destinations-In-Washington-Hotels-With-Waterslides.0-0-d249-tHotelswithWaterslides.Hotel-Filter-Destinations) > > [Tierra Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Tierra-Patagonia-Hotel-And-Spa.h4644789.Hotel-Information) > > [Comfort Inn & Suites Airport North](https://www.expedia.ca/Calgary-Hotels-Comfort-Inn-Suites-Airport-North.h11491640.Hotel-Information) > > [Departamento San Alfonso del mar](https://www.expedia.ca/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [Hotels in La Jolla](https://www.expedia.ca/La-Jolla-Hotels.d6126584.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Toronto (YYZ) to San Jose (SJC)](https://www.expedia.ca/lp/flights/yyz/sjc/toronto-to-san-jose) > > [Flights from Pearson Intl. to TYO-All Airports](https://www.expedia.ca/lp/flights/yyz/tyo/toronto-to-tokyo) > > [Flights from Edmonton (YEG) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yeg/ord/edmonton-to-chicago) > > [Air Canada Calgary (YYC) to Delhi (DEL) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-calgary-intl-to-indira-gandhi-intl/ac/yyc/del) > > [Flights from Regina (YQR) to Incheon (ICN)](https://www.expedia.ca/lp/flights/yqr/icn/regina-to-seoul) > > [Flights from Toronto (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > > [Flights from Houston (IAH) to Miami (MIA)](https://www.expedia.ca/lp/flights/iah/mia/houston-to-miami) > > [Flights from Ahmedabad (AMD) to Marmagao (GOI)](https://www.expedia.ca/lp/flights/amd/goi/ahmedabad-to-goa) > > [Flights from London (LHR) to Rome (FCO)](https://www.expedia.ca/lp/flights/lhr/fco/london-to-rome) ### Cars > [Avis Car Rentals In Downtown Calgary](https://www.expedia.ca/Avis-Car-Rentals-In-Downtown-Calgary.d6057872-c41.Car-Rental-Guide-Suppliers) ### Packages > [Grand Canyon National Park](https://www.expedia.ca/Grand-Canyon-National-Park-Arizona.d507513.Vacation-Attraction) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Canadian Vacations](https://www.expedia.ca/Canadian.d6127256.Destination-Travel-Guides) > > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) > > [Canada Vacations](https://www.expedia.ca/Canada.d31.Destination-Travel-Guides) ### General > [Visit Uvero Alto](https://www.expedia.ca/Punta-Cana-Uvero-Alto.dx6226652)