An infinity pool

Reviews of Hotel Il Parco degli Ulivi

3 out of 5
Hotel Il Parco degli Ulivi
Contrada Romeo, Villafranca Tirrena, ME

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 42 reviews" "
Rating 8 - Good. 18 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather very good. Pool very nice. With beautiful view
Stayed 2 nights in Sep 2019

6/10 Okay

Elena

Liked: Staff & service, room comfort
Very disappointing- bedbugs found
Good thing we always check room before bringing in our things. Bedbugs on bed of a beautiful room with a view. Very disappointed. They changed our room immediately but needless to say I couldn’t sleep that night. Otherwise beautiful infinity pool with beautiful view.
Stayed 1 night in Jan 2018
Response from Serena on Jan 25, 2018
We apologize if we dind't satisfy your expectations. Regards. Serena

8/10 Good

Jill, Leigh on Sea, Essex

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful views. Lovely outside area
We enjoyed our stay, our rooms were comfortable and kept very clean by hotel cleaners. The reception staff were helpful, particularly when one of our party needed medication urgently. They located a pharmacy in the next town that was open at 10.30pm and phoned ahead to alert staff of what was required. However, it would have been helpful to us if the reception area had maps of the local area and some information about local towns to visit and places of interest etc. The dining room staff could have been more welcoming with an acknowledgment of a 'good morning' etc. We hired a car which enabled us to get into the local town where we met some lovely people who spoke English and who advised us of good local restaurants, enen phoning ahead to book us a table! We visited both Taormina and Missina both of which are not too far to drive. We had a very enjoyable stay at this hotel.
Stayed 7 nights in Sep 2017
Response from Serena on Nov 11, 2017
Hi Jill, we are very happy you enjoyed your stay at our hotel and we wait for you another time! Regards, Serena

10/10 Excellent

irmantas, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest place to stay in Sicily!
Very nice facilities, great and clean rooms with big bathrooms. Amazing pool with breathtaking sunset view in the evening. Great breakfast, nice menu to eat dinner. For sure the best place to sfay in Sicily. Its sad that we had a chance to stay there for one night only, but I am coming back for sure.
Stayed 1 night in Jun 2017

8/10 Good

J. Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to fin but well worth any trouble
Very difficult to find but well worth the trouble. The address did not appear in either of our 2 GPS, we had to rely on the co-ordinates. Once there is was well worth any hassle. The staff are great, the restaurant was very good, the room was spacious, spotlessly clean and very comfortable. The language barrier was no problem.

10/10 Excellent

Elizabeth, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it
Wonderful stay, beautiful views, delicious food from their restaurant. Our GPS brought us to their road sign at the fork of the road. An arrow to point us to turn right at the fork would have helped us to find the hotel faster.

10/10 Excellent

Alex, Sicily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Although the hotel was very good the restaurant was superb. The atmosphere, staff and food are the best so far, 6 weeks into a six months trip. Would recommend to anyone who who wants peace an quiet with superb surroundings, nice people and superb Sicilian food

8/10 Good

Drew, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
A welcoming hotel with friendly and helpful staff. You need a car to access surrounding attractions. The pool area is delightful with amazing views. The wifi was disappointing given the quality of the rest of the stay and service. We wish we had booked for two nights, not just one

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special place in Sicily
The view of the sea is lovely, the swimming pool very soothing, and the service of the staff was outstanding. Serena was especially caring and attentive.

10/10 Excellent

Cristiana

Stayed 3 nights in Oct 2019

8/10 Good

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique !
Nous avons passé 2 jours magnifique ! Tres beau souvenir de cet hotel et surtout une vue et un calme incroyable, avec juste en contre bas un enclos avec des chevaux que nous pouvions aller caresser tous les matins. L accueil et la gentillesse de Serena nous a beaucoup touchés. Le petit dejeuner est tout a fait correct. Je note quand meme quelques points negatifs : nous n avions pas de gel douche dans la salle de bain mais je suis sure que si nous en avions demandé on nois en aurait fournis. Et malheureusement nous avons eu la chambre a coté du terrain de foot oû il y avait des entraînements tous les soirs tard donc du bruit. Mais malgre cela, nois gardons un tres tres bon souvenir et nous aurions aimé prolobger notre sejoir encore :)
Stayed 2 nights in Sep 2019

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Hôtel sympa avec une vue magnifique sur les îles éoliennes. Néanmoins la piscine et les chambres devraient être un peu rénovés, quelques dégâts constatés. C’est aussi dommage que le restaurant ne soit plus un vrai restaurant, mais propose uniquement un ou deux entrées et plats. Séjour tout de même très agréable.
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolut schlechte Unterkunft und Service mit folgender Begründung: Mein Aufenthalt hat vom 20.6. bis 3.7. 2019 gedauert und es war für mich eine Qual. Das Hotel wurde von mir mit dem Hintergrund gebucht, dass ein schöner Pool mit traumhafter Aussicht vorhanden ist. Und das war es dann auch schon. Nun zu Sache: Aussicht: Top Pool: Dreckig und während meines Aufenthaltes 7 Tage außer Betrieb!!! Das Wasser war schon gelblich und die Poolwand hatte einen gelben Rand vom abgestandenen Wasser. Nach 7 Tagen außer Betrieb, wurde der Pool mit dem gleichen Wasser und dem gelben Dreck weiter betrieben. Allgemeinflächen des Hotels: dreckig ohne Ende und wunderbar abgewohnt, fast ein wenig geisterhaft Zimmer: dreckiges Bad mit Klobürste die sich vor Dreck und Bakterien nicht mehr wehren kann. Zimmerfenster mit Riss in der Scheibe und wunderbar dreckig. Allgemein zum Hotel: Das Service ist sehr schlecht, vor allem richtet das Hotel dauernd Hochzeiten, Taufen oder Geburtstagspartys von einheimischen Italienern aus. Dann ist es Schluss mit lustig und der Hotelgast hat gefälligst Platz zu machen. Am Abreisetag wurde Geburtstag gefeiert mit DJ bis 1:30 Uhr Früh und das mit voller Lautstärke. Jegliche Reklamation meinerseits erfolglos, es wurde sogar mit einem Lächeln abgetan. Auch der unbenutzbare Pool wurde von mir reklamiert bzw. ein Skonti auf die Room Rate wurde eingefordert, ohne Erfolg. Das Service meinte, sie könne nichts machen. Frühstück: mies, mies, mies
Stayed 13 nights in Jun 2019

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottima accoglienza per noi e i nostri cani
Stayed 1 night in Oct 2018

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très agréable avec un bon niveau de confort
Hotel très agréable avec un bon niveau de confort
Stayed 1 night in Jul 2018
Response from Serena on Sep 14, 2018
Merci pour votre beau comentaire! A la prochaine fois.

8/10 Good

Edoardo

Liked: Cleanliness, property conditions & facilities
Una vista mozzafiato!
La struttura si presenta in ordine ed è situata in una posizione splendida con una vista meravigliosa sulle isole Eolie. E' dotata di una bella piscina a sfioro ed un giardino che in estate sono sicuramente apprezzabili, ma purtroppo non in occasione della mia visita in febbraio. La camera era pulita, il letto comodo, il bagno spazioso. La colazione era appena sufficiente. Unico neo la mia camera era attigua ad un campo di calcetto, con urla e schiamazzi dalle 21 a mezzanotte. Nel complesso l'impressione è buona, sicuramente valida nella bella stagione.

10/10 Excellent

Bartolomeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel , gentilezza e cortesia stanze confortevoli. Consigliato
Stayed 1 night in Jan 2018
Response from Serena on Jan 27, 2018
Gentilissimo Bartolomeo, La ringraziamo per il suo commento. Sicuri di averla ancora nostro graditissimo ospite, le porgiamo i nostri più cari saluti. Serena e tutto lo staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
riscaldamento in bagno chiuso, eravamo in due ma gli asciugamani erano per una persona mancava il sapone fatte le rimostranze hanno provveduto. La colazione scarsissima due croissant e delle torte sembravano del supermarket, in compenso buona la cena. Posto bello con gran panorama e camera ampia nel complesso discreto
Stayed 3 nights in Jan 2018
Response from Serena on Jan 27, 2018
Gentile ospite, sarebbe meglio non trovare nulla da ridire sulla propria esperienza in hotel, ma sono comunque felice di sapere che i problemi siano stati risolti tempestivamente e che la cena sia stata di suo gradimento. Alla prossima

8/10 Good

PATRICIA

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
À faire
Personnel très accueillant cadre magnifique seul bémol la propreté des wc
Stayed 1 night in Dec 2017
Merci beaucoup pour votre comentaire Patricia! C'est un plaisir accueiller clients agreables comme vous! A la prochaine fois. Serena

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Room comfort
Wer Pferde mag - hier ist man richtig
Navi hat das Hotel nicht gefunden, obwohl fast neu und abgedatet. Sparsam eingerichtet.
Stayed 2 nights in Sep 2017

4/10 Poor

miri , Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grässlich
Verschwendet Euer Geld nicht in einen Laden, der außen hui (Umgebung und Pool) und innen pfui (kein Jacuzzi (wie beworben) ist, kein Fitnessarea (wie beworben), Frühstück unappetitlich, Staff unfreundlich, bevorzugt junge Reisegruppen osteuropäischer Länder . Private Feiern (Hochzeiten, Geburtstsge, andere Feierlichkeiten) am Abend mit Band verhindert die Nachtruhe bis mindestens 2 Uhr. Zimmer haben dem Charme eines Souterrain-Appartements. NIE WIEDER!!!!!!!!!
Stayed 3 nights in Sep 2017

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da rivivere
Posto da favola! La piscina all'aperto e la vista sono mozzafiato. il personale tutto e in special modo Sara sempre disponibili. Se avete la possibilità prenotate il percorso al centro benessere bellissimo! siamo stati proprio bene, speriamo di tornarci.
Stayed 1 night in Aug 2017

8/10 Good

giuseppe

Liked: Room comfort
posto molto bello gestione da migliorare
ho soggiornato con la mia famiglia 9 giorni in questo albergo situato in collina con vista mare e piscina davvero molto bella e con personale gentile e disponibile, su tutti le ragazze della reception e un direttore molto attento ad accogliere le richieste dei clienti. Nel complesso ci siamo trovati abbastanza bene anche se abbiamo riscontrato una pulizia superficiale e una certa difficoltà a gestire da parte del personale alcuni gruppi di clienti dell'est diciamo un po' esuberanti. Ma, come ho detto al direttore ci torneremo sicuramente perchè il posto è davvero molto bello
Stayed 9 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing that the hotel is turner into an all inclusive resort for a Polish organisation. One night we were sent away because the hotel was used for a private party. Swimming pool was great. Restaurant and breakfast was bad,
Stayed 13 nights in Aug 2017

6/10 Okay

Pasquale, Monteiasi, TA Italy

Liked: Staff & service, property conditions & facilities
Hotel Prenotato per la settimana del 01 maggio. Camera doppia per due notti. Pro: Prezzo molto buono e colazione inclusa. Panorama molto bello. Piscina (non utilizzabile causa temperature). Maneggio all'interno dell'aerea Hotel con personale molto gentile e disponibile. Offerto un giro su Pony a mia figlia di 4 anni. Contro: Ascensore non funzionante, per ben due giorni durante il soggiorno. Anche sotto le festività si dovrebbe pensare ad una soluzione per un Hotel del genere. Scarico lavabo e doccia parzialmente intasati. Richiesto spurgo, ma niente.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vasco, verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ho riservato l'hotel per un solo pernottamento per spezzare il lungo viaggio. Bella la posizione panoramica in cui è situata la struttura. All'occasione ci ritornerò

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto pulito con personale gentilissimo jcryjcdguh
Molto pulito dalla stanza a tutta la struttura esternaa piscina dalla vista mozzafiato e cosa più importante era pulitissima,la stanza in cui alloggiavo avevo una vista del maneggio e della costa di villa franca e delle isole vicine.il personale gentilissimo anche quando al mio arrivo erano le 00:00.la colazione a buffet era abbondante e di qualità soprattutto la spremuta d arance e i salumi.da ritornare sicuramente possibile in estate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

danilo michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sandro, lago d'iseo Brescia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un ottimo week
Stupendo luogo con bellissima vista mare da ripropormi sicuramente x un'altra prossima visita a Messina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Ho soggiornato in questo hotel 1 sola notte ma sicuramente ritornerò! Il panorama che si vede dalla piscina è mozzafiato!! La camera è spaziosa e molto pulita. L'unica nota negativa è che non scrivono sul sito dell'hotel che la SPA è chiusa per ristruttarazione! La colazione è nella media Nel totale il mio giudizio è molto positivo!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
hotel molto carino, situato in alto e ottima vista
Hotel di alta finitura, molto bella la vista panoramica e ottima la sala colazioni. Personale meno gentile ma comunque servizievole. Attenzione a non fare tardi la notte, chiudono il cancello e non si entra più

10/10 Excellent

sandrine, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellentes prestations
excellent hôtel. Piscine à débordement magnifique. vue superbe sur les îles éoliennes. Personnel très aimable. voiture obligatoire car hôtel excentré . A recommander.