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Reviews of Lao Golden Hotel

3 out of 5
Lao Golden Hotel
Tatmay Road, Phonsinoun Village, Sisattanak District, Vientiane

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 78 reviews" "
Rating 8 - Good. 31 out of 78 reviews" "
Rating 6 - Okay. 18 out of 78 reviews" "
Rating 4 - Poor. 9 out of 78 reviews" "
Rating 2 - Terrible. 4 out of 78 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jean Bernard, Burnaby

Stayed 3 nights in Feb 2023

4/10 Poor

Phettavanh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Lud

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well this place is good expect for the internet connection is weak get off often . Breakfast is good is alright for 1 or 2 night , is not far from the royal Thai embassy ..
Stayed 2 nights in Oct 2019
Response from bee on Oct 30, 2019
Thanks , I hope you will to visit in as hotel again

10/10 Excellent

Chris, Steamboat Springs, CO, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the breakfast was delicious
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2019

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Staff and food were great but my room wasn’t because the bed sheets had stains and little bit dusty all over the room.
Stayed 1 night in Nov 2018
Response from kid on Dec 27, 2018
thank you for your opinion about our room so we would love to change it and make it better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice breakfast. Overall experience was very pleasant.
Stayed 4 nights in Apr 2018

8/10 Good

alan, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Lovely hotel central to eateries,shops,and if willing..walks to morning markets and night markets..but tuk tuks available.....only complaint was other guests smoking in their rooms and smoke drifts into mine......otherwise no issues..Lovely staff..breakfast was ok for Asian but not westerners taste...and no one can make coffee..but I was happy
Stayed 15 nights in Mar 2018

8/10 Good

Evan, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price!
Everything at the hotel was excellent, but they are currently enduring a taxing internet issue. Every room has its OWN INDIVIDUAL WIRELESS ROUTER, which would have been amazing if it had worked. To rectify this, the general manager handed out free SIM cards to all of the people who needed internet. He was great, and spoke lots of different languages, so I had no complaints at the end of the day. But the real story is the breakfast. BEST hotel breakfast I have ever seen. 5 asian dishes, fresh fruit, good coffee, excellent sides. I will be staying again next time I'm in Laos.
Stayed 1 night in Dec 2017
Response from lin on Dec 27, 2017
Thank you so much for your feedback ( Khorp jai laiy )

4/10 Poor

Alfredo

Final and departing arm twisting
Although I was told my charges had been paid I was charged an additional $70 upon my checking out. I tried to argue the charge but to no avail.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great Staff.

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Good stay, very close to Thai Consulate and 15 minute tb400 return from Chinese consulate

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
If price is all you care about stay here...
I dont often bother writing reviews about hotels because I work in the industry so I'm willing to let most small things slide because I understand how hard it is, however I feel after the experience i should warn other to stay elsewhere. Hotel is cheap and has alot of good restaurants near by, other than that leaves alot to be desired. For instance room key would stop working every 24 hours, wifi was hit and miss, breakfast was limited, sheets had old blood stains on them, ants inside the room and spiders. Oh and housekeeping will always come to clean your room at 8 or 9 am, so if your a late sleeper alway keep dnd sign out. I've never stayed or worked anywhere where that would be acceptable. Anyways buyer beware.

6/10 Okay

Boris, Thailand

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I wouldn't stay again!
No way I could check-in earlier than 14:00 (which is the hotel rule,understadable! room cleaning, etc), but when I did checked-in I found dirty cups and black hair on the floor! Very slow wi-fi, shower with water running on the toilet. Wouldn't recommend this hotel!

8/10 Good

Penguinb, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly staff. Little bit isolated
Very friendly staff/ clean rooms/ good breakfast. One can walk into Vientiane, but its a bit of a hike, so a tuk tuk is probably wiser.

8/10 Good

Vladimir

Liked: Cleanliness, staff & service
Good hotel in walking distance to thai consulate
This isn't my first time at this hotel, though it was kind a long time since previous visit. I found staff to be helpful and doing job well. Room was clean and bed linen looked above average. Bed itself is comfortable for sleeping. TV does have something to watch like HBO and couple other movie channels in english, most channels are on thai language though. Breakfast buffet looks like improved from more than a year ago, and while not presenting a tremendous variety, but does offer some selection, and cooked well. Wifi have a stable coverage and good enough. Overall, i think hotel does have fair value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel is in a good location. Staff was friendly but we asked for the tv to be fixed and after waiting two days we finally spoke with the manager finally got someone to come and fix it. The Internet is horrible I made several complaints to the staff and management it was so bad I could not load the google homepage. I was told we will call tomorrow to get someone to fix it. This is the excuse that was told for a week and half. basically if you need a place to sleep it's not bad but don't expect too much.

6/10 Okay

couple in 50 s, pembrokeshire

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not what it looks like on their website.
Location great for what we wanted, visiting family across the road. Hotel pictures on their website show decorations in rooms, there weren't any. We stayed 3nights then 1 night. They do supply cups and kettle but you have to pay for tea coffee? We had to ask for toilet roll to be replaced several times. Reception staff need a little training in customer service as the basics, hello and maybe a smile were missing, eye rolling and making us feel a bit of a nuisance were all there though . Have to say on a positive the breakfast was great and the restaurant staff were all lovely.

2/10 Terrible

abe, good for those who want to rest.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience!
We tried to check into this hotel by 8pm and we have a booking for 2 nights but they said there is no room!! They then send us to a nearby hotel of their own i think but very low standard. The hotel is called La Ong Dao Hotel 1 Phonesynuan Village Sisattanak District, Vientiane, 2925, Laos. This is just 5 minutes walk. Very low standard hotel. Toilets have no lock from outside, it was stinking. Full of mosquitos and the B.fast was horrible. This stay was a waste of money. I tried to call the hotels.com customer service centre and they responded but no action was taken. I called from my international roaming phone! Not a good positive response from the hotels.com. I am disappointed by this kind of service. I have pictures of the door with no lock etc.

6/10 Okay

ron, pattaya thailand

Disliked: Property conditions & facilities
Good if you want to go to thai consulate.
Not near enough to restaraunts ir bars not much to do in vientiane

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but not the best location
Hotel is great. Clean, comfortable, staff are friendly and helpful (one even gave me a lift to town) but the location is poor, so it wasn't for me. Nearly everything is a tuk-tuk ride away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel
Spent 2 nights at the hotel. The hospitality is good, but they should have picked up my trash when they cleaned the room. Sausage for breakfast need a serious improvement. Taste awful!

10/10 Excellent

Melissa, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff.
Staff were very helpful during our stay. We ended up booking a minivan through them which they rang up for us without prompting when it was running late

6/10 Okay

Verified traveller

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff courteous. Breakfast was fine. You will have to take a cab to tourist destinations. One point to note is that the restaurant in hotel opens only for breakfast when I was there. So be prepared to take a cab or walk a distance for lunch and dinner. Everything else is ok.

10/10 Excellent

jason, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for a visa run from Thailand it worked out really well for us I would stay again

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Lyle, DENVER

Disliked: Staff & service, property conditions & facilities, room comfort
1 HOUR WAS TOO LONG
SHORT

4/10 Poor

joshua, bkk

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately i had to change my room 3 times
Unfortunately i had to change my room 3 times, dirty bathroom, hole in the door. And few things here and there. Its a shame because the rooms are decent for the price. I wish they would put more effort into keeping it more clean, and fix the thingd that need fixing. For exemple hole in my door, broken side table. There was water in the boiler already when i arrived, for God knows how long

4/10 Poor

Mike , Falmouth England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay
Golden hotel Laos I got a taxi to the hotel 8 usd I asked at the hotel about a taxi back to the airport they said 15 used rip off Staff not very helpful the hole place needs a face lift its old and outdated Kettel cup and saucer in the room but no tea coffee milk or sugar I asked the staff about it they said it's not provided so why the kettle No price list for mini bar I asked not one available I had 1 chocolate bar cost in Thailand 5 bht hotel cost 50 bht glad I did not drink any beers Now I know how the owner can afford a Audi R8

8/10 Good

Trent, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run hotel
The hotel was well managed, but the location was not ideal. It is far from the Mekong river bank and the areas that cater to tourists.

8/10 Good

NG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

je-jeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at quiet environment
Stayed 3 nights in Oct 2023

10/10 Excellent

SEUNGMO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good time in this hotel. All staffs are good and kind.
Stayed 2 nights in Jun 2023

6/10 Okay

DAISUKE, NISHITOKYO

Liked: Staff & service
目の前の通りがそれなりの交通量で夜中まで車が通ります 窓が薄く音がそのまま入ってきます、二階だったので、なれるまで時間がかかりました 設備は古いですが部屋は広く、値段相応です
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go again in that hotel. The bed was great I slept so well and the breakfast was very good.
Stayed 1 night in Jul 2019

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service
今回は部屋のカードキーが使えない問題があり、毎回外から戻ってくるたびに受付に行って部屋を開けてもらう必要があり面倒でした。
Stayed 2 nights in May 2019

8/10 Good

じみー

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
タイの大使館に近いです。とても快適に過ごせました。近くにはカフェやレストランが多くあります。　タイのビザ申請をするには便利な場所だと思います。
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

kyoung tae

Liked: Staff & service
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Jitsupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เหมาะสำหรับคนที่มาทำธุระแถวสถานทูตไทยเท่านั้น
สะดวกค่ะ เพราะอยู่ใกล้สถานทูตไทย แล้วก็สภาพโดยรอบไม่วุ่นวาย ไม่เหมือนแถวริมแม่น้ำ
Stayed 2 nights in Jul 2018

8/10 Good

porepore, バンコク

Liked: Cleanliness, property conditions & facilities, room comfort
コストパフォーマンスはいいです。
街の中心部からは離れていますが、コストパフォーマンスを求めるならよいと思います。 部屋は特に問題ないです。ただ、部屋によるのかもしれませんが、シャワー室が洗面ゾーンと一体化されているのでシャワーの後はサンダルでトイレに行く必要があります。そういうのがあまりお好きでない方は避けた方が無難でしょう。
Stayed 1 night in Feb 2018

8/10 Good

年明け早々激務事務所

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段相応ですかね
ラオスでは初の価格帯のホテルに泊まりました。お部屋の広さや設備の整い具合は値段相応で落ち着いた滞在を楽しめます。フリーのネットは夜はかなり速度が落ちます。仕事に困るレベルでした。
Stayed 1 night in Jan 2018