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Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Guest reviews

4.1 out of 5 Very good
990 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationMesse Wien Exhibition and Congress Center16 min walk
Popular LocationWiener Prater18 min walk
Popular LocationHundertwasser House Vienna3 min drive
AirportVienna (VIE-Vienna Intl.)16 min drive

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  • Suite, 1 Double Bed with Sofa bed

    4.6/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 3
    More detailsSuite, 1 Double Bed with Sofa bed
  • Standard Room, 1 King Bed with Sofa bed

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 1 King Bed with Sofa bed
  • Superior Room, 1 King Bed with Sofa bed

    Room amenities

    • Sleeps 4
    More detailsSuperior Room, 1 King Bed with Sofa bed
  • Superior Room, 1 King Bed

    Room amenities

    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 2 Single Beds

    Room amenities

    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds

About this area

Vienna

Located in Vienna's Leopoldstadt neighbourhood, Novotel Suites Wien City is in the business district and near a metro station. Stephansplatz and Albertina are cultural highlights, and travellers looking to shop may want to visit Naschmarkt and Mariahilfer Street. Museum of Natural History and Schoenbrunn Zoo are not to be missed. Our guests love the hotel's central location.
Visit our Vienna travel guide
View in a map
Popular Location

What's nearby

  • Messe Wien Exhibition and Congress Center - 16 min walk
  • Wiener Prater - 18 min walk
  • Hundertwasser House Vienna - 3 min drive
  • Ernst Happel Stadium - 4 min drive
  • Alte Donau - 6 min drive

Getting around

  • Vorgartenstrasse U-Bahn - 3 min walk
  • Vienna Praterstern Station - 11 min walk
  • AirportVienna (VIE-Vienna Intl.) - 16 min drive

About this property

Novotel Suites Wien City

3-star Vienna hotel in Leopoldstadt, near Wiener Prater
Along with a fitness centre, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. All 158 soundproofed rooms provide free WiFi, free wired Internet and sofa beds. Guests will appreciate conveniences such as fridges and microwaves, while flat-screen TVs with satellite channels and first-run films provide a bit of entertainment.
Novotel Suites Wien City offers 158 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking (surcharge)
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 13 per person
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • First-run films
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

Outdoor space

  • Garden

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9 per night
1 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 13 per person (approximately)
  • Pet fee: EUR 9 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suitehotel Hotel Vienna
Suitehotel Hotel Wien Messe
Suite Novotel Wien Messe Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Frequently asked questions

Can I cancel my reservation for free at Novotel Suites Wien City and receive a full refund?
Yes, Novotel Suites Wien City offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Suites Wien City cancellation policy on our site for more details about any exclusions or requirements.
Is Novotel Suites Wien City pet-friendly?
Yes, this hotel allows pets (limit 1 per room). There's a fee of EUR 9 per night.
How much is parking at Novotel Suites Wien City?
Self-parking is available for EUR 13.
What time is check-in at Novotel Suites Wien City?
Check-in is from 3 PM to 5:30 AM.
What time is check-out at Novotel Suites Wien City?
Checkout is at noon.
Where is Novotel Suites Wien City located?
Located in Leopoldstadt, this hotel is within 1 mile (2 km) of Riesenrad, Wiener Prater and Messe Wien Exhibition and Congress Center. St. Stephen's Cathedral and Vienna International Centre are also within 2 miles (3 km). Vorgartenstrasse U-Bahn is only a 3-minute walk and Messe-Prater U-Bahn is 11 minutes.
4.1
Very good
990 reviews
5 - Excellent
357
4 - Good
469
3 - Okay
122
2 - Poor
31
1 - Terrible
11

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Property conditions & facilities
Building work going onfrom 8Am to 6pm. Constant drilling could be heard. Not warned about this and no rate reduction so disappointing
Stayed 2 nights in Feb 2020

2/5 Poor

Travelled with family and small children
Sad face IconDisliked: Staff & service, amenities
They did not clean our room. When the cleaning staff knocked I told them to come later even in German “spatter”, then at night when we came back nothing, when we called reception the lady asked me to go downstairs to pick up towels because no more staff, so I went to reception to get towels. The when showering we found out the soap dispenser of shower was empty so had to walk to the bathtub area to get shower gel then walk back to shower every 20 seconds. When we complained to manager the next day on Saturday morning at 11 am she just said she would mention this to the cleaning crews, when we came back at 1.30 pm to pick up our luggage at reception and leave no words from her, nothing as she was busy checking in new guests. Very low standard for an international brand and the attitude says it all that nobody cares about the brand.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for the money. The location was outside the main shops but access was easy with public transportation
Stayed 5 nights in Dec 2019