Standard Triple Room
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Reviews of Novum Hotel Kavalier Wien

3.5 out of 5
Novum Hotel Kavalier Wien
Linzer Strasse 165, Vienna, Vienna

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 997 reviews" "
Rating 8 - Good. 468 out of 997 reviews" "
Rating 6 - Okay. 209 out of 997 reviews" "
Rating 4 - Poor. 48 out of 997 reviews" "
Rating 2 - Terrible. 26 out of 997 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Hotel był zamknięty, więc o jaką opinię skończone barany wam chodzi.
Stayed 1 night in Aug 2020
Response from Your Novum Hotel Kavalier Team on Sep 11, 2020
Dear Guest, Thank you very much for your visit and for taking the time to share your experience. We appreciate that you are sharing your concerns, and it is our hope that you will give us the opportunity to do better with serving you in the near future With warm regards from Vienna, Your Novum Hotel Kavalier Team

8/10 Good

Andre, Chicago

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am from Chicago here in Vienna to visit friends for a week. This is a good hotel and 8.5/10 would recommend. Clean, friendly staff, appropriately priced, located near public transport relatively easy to reach from airport (take S7, then U3, and then Tram 52).
Stayed 4 nights in Mar 2020
Response from Your Novum Hotel Kavalier Team on Mar 28, 2020
Dear guest, thank you very much for your visit and the great review of our hotel. We are happy to read that you felt very well taken care of during your stay. It would be a pleasure to welcome you again in the near future. With warm regards from Vienna, Your Novum Hotel Kavalier Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Your Novum Hotel Kavalier Team on Mar 28, 2020
Dear Guest, thank you very much for your visit and the great review of our hotel. It would be a pleasure to welcome you again in the near future. With warm regards from Vienna, Your Novum Hotel Kavalier Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, good atmosphere. Staff were okay but everything was okay
Stayed 3 nights in Feb 2020
Response from Your Novum Hotel Kavalier on Mar 28, 2020
Dear Guest, thank you very much for your visit and the great review of our hotel. We are happy to read that you felt very well taken care of during your stay. It would be a pleasure to welcome you again in the near future. With warm regards from Vienna, Your Novum Hotel Kavalier

10/10 Excellent

Hersi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Your Novum Hotel Kavalier on Mar 28, 2020
Dear Guest, thank you very much for your visit and the great review of our hotel. We are happy to read that you felt very well taken care of during your stay. It would be a pleasure to welcome you again in the near future. With warm regards from Vienna, Your Novum Hotel Kavalier

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Your Novum Hotel Kavalier on Mar 28, 2020
Dear Guest, thank you very much for your visit and the great review of our hotel. We are happy to read that you felt very well taken care of during your stay. It would be a pleasure to welcome you again in the near future. With warm regards from Vienna, Your Novum Hotel Kavalier

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast. Sometimes the fresh juices were missing but i was still good. Rooms are clean and service is good
Stayed 3 nights in Feb 2020
Response from Your Novum Hotel Kavalier on Mar 28, 2020
Dear Guest, thank you very much for your visit and the great review of our hotel. We are happy to read that you felt very well taken care of during your stay. It would be a pleasure to welcome you again in the near future. With warm regards from Vienna, Your Novum Hotel Kavalier

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rich buffet breakfast, close to metro station, clean, staff really polite and helpful
Stayed 4 nights in Feb 2020
Response from Your Novum Hotel Kavalier Team on Feb 24, 2020
Dear Guest, thank you very much for your visit and the great feedback about your stay in our hotel Kavalier. We are happy to read that you had a wonderful time and we could offer you the right service. Your satisfaction is the best reward for our staff, who work hard every day to offer you the Best service possible. It would be a pleasure to welcome you soon again. With warm regards from Vienna, Your Novum Hotel Kavalier Team

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
The room is nice and clean. The food is great. The staff at the reception are ok.
Stayed 2 nights in Jan 2020
Response from Your Novum Hotel Kavalier Team on Mar 29, 2020
YoDear Guest, thank you very much for your visit and the great review of our hotel. It would be a pleasure to welcome you again in the near future. With warm regards from Vienna, Your Novum Hotel Kavalier Team

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The entrance is beautiful and has a bar right in the front. The buffet breakfast was pretty good and the rooms were spacious.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The staff was awesome, the breakfast was great. Our room... was hot... they couldn’t control the heat it was set wayyy to high for sleep. They suggested we open the window, the choice is either the trains outside one side of the hotel or the street noise on the other. I travel a lot, this was unreal for a 4 star hotel. I’d look into a different hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !!! Everything and everyone was great! Although is not very central is an amazing option to stay in Vienna. The Front Desk agent was gorgeous his help made my day easier he did everything he could to check me in earlier. Thank you !!!! I will absolutely stay at Kavalier Vienna again !!!
Stayed 1 night in Dec 2019

8/10 Good

Emir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
There where not enough staff to cater for people’s needs, the staff where stressed out !!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS EXCELLENT......Hot breakfast available every morning which was fine, but it doesnt change from day to day.....very nice to be on a major tram route.... a really nice place to stay
Stayed 7 nights in Sep 2019

2/10 Terrible

john

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible
Worst hotel experience I have had it’s never a 4 star hotel beds uncomfortable with one pillow no bottled water or tea and coffee facilities, shower was either freezing cold or scolding hot , only one person on reception and very slow and the man was not helpful in least , hotel out a bit and restaurant was never open, we arrived at hotel very early and got to put our bags in storage which was fine Came back at 1.45 to check in to be told can’t check in until 2 o clock incase a bus tour arrived and keeping available rooms for them so had to wait 15 mins to check in which made us feel 2nd class.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice big very clean room. Close to tram and rail system Lovely breakfast.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they don't have tea and coffee facilities in the room but you can borrow a kettle at reception.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The room is spacious and they had air conditioning.
Stayed 4 nights in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel because the rooms are big and clean, in addition it’s cheap, the breakfast is acceptable.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included. Good, responsive service. Clean place. Good price. Comfortable beds. No restaurant on the premises, just a bar. Have to walk out to get to one for dinner. Hard to control the AC, no easy way to set up auto temperature control.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and well sound proofed rooms Nice breakfast and easy transportation choices
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were tidied daily, everything worked and breakfast was great. We stayed for 3 nights, we never had a bin bag in the bin inside the room, that was really odd!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The room wss exacrly over a train maintenance central working night ans day so it was impossible to sleep, also because of the trains coming up and down every 15 minutes from 6 a.m to 12 a.m.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location near tram stops. Excellent breakfast choice inc. cooked food. Disappointed that the restaurant was not open for evening meals even though this was advertised. Bar area was uncomfortable and the bar had a very poor limited selection - limited beers & spirits & not even lemonade!
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
friendly staff but room quality is bit low hotel ,
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great but room was very hot. Staff were helpful but it stayed warm
Stayed 1 night in Feb 2019

10/10 Excellent

Abasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Great breakfast!
Stayed 1 night in Feb 2019

10/10 Excellent

artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Predrag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Ghilea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel with big rooms and good breakfests, but without kettle.
Stayed 2 nights in Dec 2018

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service
its good Quality of service Hotel location
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

4/10 Poor

Anil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Worst location, bad service. They advertise free parking, but they charge 18 euros. Wouldn’t recommend.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very nice!! big and clear - and in a good sense "old-school"!
Stayed 5 nights in Aug 2018

8/10 Good

Manu, singapore

Liked: Staff & service
2 nights stay
Very far away from bus station.by taxi 24 euro. By train 2.6 euro.get down at Westbahnhof then a tram 52 no to Ameisgasse, walk a bit forward towards the same direction. Basic amenities room +bed and towels are provided. It will take an expert to adjust the temperature of the water in the shower a bit too hot or too cold. Drinking water not provided. Kitchen is not available at night so if you are hungry, better see if you can make it before 11pm at the corner BP petrol pump to buy snacks . We checked into 3 bed room, Beds are single beds so don’t roll while sleeping or you land on the floor. Best part were the staff they were friendly and helpful. They went out of the way to explain things. Our night Janitor was a very calm and poised gentleman and suggested us how to maximise our visit within the specified time, our thanks to him. We asked for ice cubes the Bar was closed still the personnel assisted in that. Breakfast spread was good. Overall we just needed a place to sleep. So it was value for money. Travelling from hotel to Train station Take tram 52 towards westbahnhof station from there you can travel all over Vienna, tickets can be purchased inside the tram 2.6 euro, valid for 1 hour, make sure you have coins. Vienna is a sight to behold.. beautiful places
Stayed 2 nights in Sep 2018

8/10 Good

TABISH BABAR

Far away from city centre
Location was not good rest all ok
Stayed 1 night in Aug 2018