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Rooms were cold on Jan 11, Windows had air leaks, breakfast wasn't great, Rooms and bathrooms outdated. You get what you pay for. Good for overnight short stay
JUSUF
Stayed 1 night in Jan 2024
6/10 Okay
Frank
Dec 16, 2023
Liked: Cleanliness, staff & service, room comfort
Basic hotel on the edge of the central area
Fairly basic hotel on the edge of the central district. Room was clean and comfortable, but hallways and common areas were very run down. Our room didn’t have a window over the busy street, so it was quiet. Hotel is at the intersection of two tram lines and well connected to transit, regional rail and U-Bahn station is walkable. It was a bit overpriced for what you get, but this was during the Christmas season so not surprising.
Good clean hotel. Conveniently placed a short tram ride to the centre or a 20 min walk. Breakfast good buffet style
Alan
Stayed 2 nights in Nov 2023
8/10 Good
Spirescu
Business traveller
Nov 23, 2023
Liked: Cleanliness, staff & service, room comfort
Spirescu
Stayed 1 night in Nov 2023
6/10 Okay
Ravi
Travelled with family
Nov 17, 2023
Disliked: Staff & service, room comfort
Not worthy of 3 star.
Rooms need refurbishing, ac was not working, only heating no cooling. Breakfast was okay, front lady Nadine was kind and helpful cannot say the same for any other staff. Location is decent though.
Pleasant reception staff. The hotel is not new so some signs of ageing but perfectly clean and functional. Some noise as trams rumble by but is on two routes (5 & 49 close by) so good for transport to the centre. As they don’t run all night this is a bonus rather than a problem. Good selection at buffet breakfast. Would recommend if you want a middle priced hotel in convenient location.
A great hotel very reasonably priced. Good location. Near transport links. Very clean and spacious room. Spotless linen and towels. Only one minor negative - the dated decor ( simply updating the pictures would make a world of difference).
Its a great option if you’re passing through Vienna for a day or two and need a quick place to stay. Hotel has a good location close to U and restaurants and shops, has basic amenities and pretty much everything you need for one person for a day or two, no fridge in the room. If you’re in Vienna on a holiday and staying longer than 3 days I recommend spending more money for a little bit nicer hotel or something a little bit more cheerful to treat your self.
Tamara
Stayed 1 night in Aug 2022
Response from HOTEL KAFFEEMÜHLE on Sep 11, 2022
Dear Mrs Tamara,Thank you so much for taking time to coment about our hotel.best regards from Vienna
I actually stayed in another hotel (Westbahn) approx. 500 m from this hotel, as Hotel Kaffeemühle was closed due to pandemic situation and hotel Westbahn was accomodating the clients of Kaffeemühle. So, my rating is about Westbahn hotel, which was very lovely, clean, next to Westbahnhof, with excellent breakfast and welcoming service.
Verified traveller
Stayed 2 nights in Mar 2022
Response from Hotel Kaffeemühle on Mar 14, 2022
Dear Guest, thank you very much for your amazing review! We are very glad that you enjoyed your stay at the Westbahn and especially liked the breakfast! We hope you had an incredible time in Vienna!
Kind regards,
Your Hotel Kaffeemühle Team
Dear Minsu, thank you for your amazing review! We hope you had a great time in Vienna!
Kind regards,
Your Hotel Kaffeemühle Team
8/10 Good
Kelly Tran
Nov 24, 2021
Liked: Staff & service
The staff were okay, I didn't stay too long so I wasn't sure. The room was big enough but there wasn't any AC so it was a little bit hot. It was fine though. I think the light was a bit too dim as well, but the bathroom was quite clean. I thought it was a bit hard to lock and unlock the doors so it took a while... also, the lights in the hallways weren't sensitive enough so when I left the room, it was scary because it wouldn't turn on. I also saw a bug in the room, which is fine because things happen and it was easy to kill.
Kelly Tran
Stayed 1 night in Nov 2021
Response from Hotel Kaffeemühle Team on Dec 22, 2021
Dear Mrs. Tran,
we are happy to hear that you liked the staff as well as our cleanliness. We are sorry to hear that you missed the AC, as it is winter in vienna we didn't think that it is necessary to provide an AC with an outside temperature of 7 to -5 degrees. If you have any needs, please don't hesitate to contact our reception directly, during your stay!
Kindly, Your Hotel Kaffeemühle Team
10/10 Excellent
Alexandru
Travelled with group
Oct 12, 2021
Liked: Cleanliness, staff & service, room comfort
nice hotel
a clean 3 star hotel. acceptable for the price. located right near westbahnhof you have all connections to city centre or to the airport.
Hotel was closed so I was reassigned to stay in Hotel Westbahn. Great location and stay. Would recommend.
Verified traveller
Stayed 1 night in Aug 2020
8/10 Good
Alex, Kansas City
Travelled with family
Mar 15, 2020
Liked: Cleanliness, staff & service, amenities
Room was excellent, clean and bright/airy.
Hallways were worn and perhaps carpets were a little stained, but who cares? Location/room were 10/10! Would def. stay again!
Alex
Stayed 4 nights in Mar 2020
10/10 Excellent
Verified traveller
Travelled with partner
Mar 5, 2020
Liked: Cleanliness, staff & service, amenities
Location is great. Slightly outdated, but nice rooms.
Verified traveller
Stayed 4 nights in Feb 2020
Response from Your Novum Hotel Kaffeemühle Team on Mar 30, 2020
Dear Guest,
thank you very much for your visit and your review of our hotel.
It would be a pleasure to welcome you again in the near future.
With warm regards from Vienna,
Your Novum Hotel Kaffeemühle Team
6/10 Okay
Verified traveller
Feb 13, 2020
It was ok for the money they ask. I didn't particularly enjoy how little soundproof it is. After a series of nights that my neighbours had their TV on after hours, I had to ask the receptionist to ask them title it down. I never thought I would be that person.
Verified traveller
Stayed 4 nights in Feb 2020
Response from Your Novum Hotel Kaffeemüle Team on Mar 30, 2020
Dear Guest,
Thank you for taking the time to rate us.
We look forward to welcoming you back soon
Warm regards from Vienna,
Your Novum Hotel Kaffeemüle Team
great value for money - location
basic room , comfortable mattress, very clean
very basic breakfast, one of the breakfast staff rather abrupt
Dietmar
Stayed 4 nights in Feb 2020
Response from Your Novum Hotel Kaffeemühle Team on Mar 30, 2020
Dear Guest,
thank you very much for your visit and the great review of our hotel.
It would be a pleasure to welcome you again in the near future.
With warm regards from Vienna,
Your Novum Hotel Kaffeemühle Team
The property claims to be three stars but wouldnt qualify for one star judging from dirty carpet, uncomfortable beds, old furniture and rather a single lifts that works temprementaly in a 7 floor property. Overall, very very disappointed at this bad hotel.
Verified traveller
Stayed 1 night in Dec 2019
6/10 Okay
Verified traveller
Travelled with family
Dec 2, 2019
Liked: Cleanliness, staff & service
Ok and clean property but could use some upgrade to become more modern.