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Reviews of Hotel Odeon

2.5 out of 5
Hotel Odeon
Weintraubengasse 31, Vienna

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 107 reviews" "
Rating 8 - Good. 46 out of 107 reviews" "
Rating 6 - Okay. 17 out of 107 reviews" "
Rating 4 - Poor. 15 out of 107 reviews" "
Rating 2 - Terrible. 5 out of 107 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Yury

Stayed 1 night in Sep 2022
Response from Dugi on Sep 25, 2022
Dear Mr. Yury! Thank you for your positive rating! It is nice to hear that you had a pleasant stay with us. We are happy that you enjoyed your stay. Your luggage can be stored until 5pm as well as when you check out or check in. If you have any questions, just send us an email, or give us a call. We hope that you will choose us again in the future, so we can welcome you as our guest again. Kind regards Team Hotel Odeon

8/10 Good

George

Stayed 1 night in Jun 2022
Response from Reception on Jun 14, 2022
Dear Mr. Georg! Thank you very much for your review. We appreciate a lot, that you have chosen our Hotel and are satisfied with your stay here, especially our team and our work, as well as the location of the Hotel. Team Hotel Odeon

6/10 Okay

yotam

Stayed 2 nights in Aug 2021

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Vienna
Nice stay close to the centre. Quiet, comfortable room, although there is no Aircon or fan so can be hot on the summer
Stayed 1 night in Aug 2021
Response from E.Jack on Aug 16, 2021
Dear Ms.Veronika! Thanks for the feedback. We are looking forward to see you soon again. Stay healthy! Best regards E. Jack

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Great location too.
Stayed 1 night in Sep 2020
Response from Reception on Sep 12, 2020
Dear Guest, Thank you for taking the time to share your impression of our hotel online! We hope that you will choose us again in the future and that we will soon be able to welcome you as our guest again. Best regards Team Hotel Odeon

10/10 Excellent

Urska

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice. Good location.
Stayed 1 night in Nov 2019
Response from E. Jack on Nov 25, 2019
Dear Urska ! Thank you very much for your review. We appreciate a lot, that you have chosen our Hotel and are satisfied with your stay here, especially our team and our work, as well as the location of the Hotel. Best regards from Vienna, Hotel Odeon Team

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Reception on Nov 22, 2019
Dear Guest! Thank you very much for your review. We appreciate a lot, that you have chosen our Hotel and are satisfied with your stay here, especially our team and our work, as well as the location of the Hotel. Best regards Team Hotel Odeon

4/10 Poor

Vladimir

Stayed 2 nights in Sep 2019

10/10 Excellent

L.Rivers, Sāmoa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Rezeption on Sep 5, 2019
Dear L. Rivers! Thank you very much for your review. We appreciate a lot, that you have chosen our Hotel and are satisfied with your stay here, especially our team and our work, as well as the location of the Hotel. Best regards Hotel Odeon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not Recomended! No AC/No safe Box/ No Fridge/ No kettle/ very noisy fan/ however the location is great and so are the staffs. Renovation was very disturbing during daytime
Stayed 4 nights in Aug 2019
Response from Reception on Aug 21, 2019
Dear guest, Thank you for your feedback. We regret, that you were feeling yourself not very comfortable due to the the renovation of the hotel in general (especially that the building works started sometimes early in the morning). We try to make our best, to reduce any issues and negative moments, caused by it, and there is information about construction works being made in our hotel on all of the booking platforms. It is a temporary inconvenience, we fully understand your dissatisfaction and we truly apologize for that. We also have refrigerators in the kitchen, which you can use any time you want. We are glad that you liked the stay nevertheless. We hope to see you again in the future. Best regards Your Hotel Odeon Team

6/10 Okay

Jody

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not worth the price and be warned....
While located close to a metro station, Hotel Odeon had numerous unexpected issues for the pricey stay of a few nights. The website stated parking was provided but had to move my car twice upon arrival and then pay for a parking pass. Moved again the following day. The next morning they tried to charge us for breakfast we did not eat. Rooms were small and shabby with our toilet/shower in hall (which is default). Television only had a few channels - any English options (CNN/MSNBC) would not come through and the signal would be scrambled. The single center staircase [see picture] (elevator was out of order and there was no indication of when it will be, if ever, in operation) was unpleasant and a safety issue. The building was under construction - and again, we were not made aware until arrival. Would recommend avoiding unless the elevator/construction is complete - and you don't mind a small, pricey, shower-down-the-hall room.
Stayed 2 nights in Jun 2019
Response from E.Jack on Jul 8, 2019
Dear Jody ! Thank you for your review. We regret, that you were feeling yourself not very comfortable due to the not-working elevator, as well as the renovation of the hotel in general . We try to make our best, to reduce any issues and negative moments, caused by it, and there is information about construction works being made in our hotel on all of the booking platforms. It is a temporary inconvenience, we fully understand your dissatisfaction and we truly apologize for that. Our elevator is working since last week. Speaking about the size of the room, it depends on the room category. And because some of the rooms are smaller than usual, we made the prices lower, comparing with other rooms, so that it matches the value for money. Moreover, there are detailed descriptions (including photos) and the size for each room category on all of the booking platforms. We will take into consideration your reviewand will forward it to our manager to reduce and solve these issues (inconveniences because of construction works) in the future. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

4/10 Poor

Kenneth

Disliked: Property conditions & facilities, room comfort
Would recommend checking into other hotels.
Unfortunately when we arrived we discovered that the hotel was undergoing some renovation including the elevator. The elevator and parts of the lobby and halls had plastic wrap covering holes. We were not made aware of this ahead of time and we had to carry luggage up and down the stairs. Additionally, the halls had a strong cigarette smell. The rooms, overall, we fairly clean but there was opaque glass on the upper parts of the bathroom walls dividing the bedroom so every time one of us used the facilities, the light glared into the bedroom. Staff was ok. Our friends checked out and into another hotel across the street. It was much nicer and was only about 9 Euro more plus they got breakfast. I don't feel this hotel was worth the cost.
Stayed 2 nights in Apr 2019
Response from E.Jack on Jul 8, 2019
Dear Kenneth! Thanks for your feedback We regret, that you were feeling yourself not very comfortable due to the not-working elevator, as well as the renovation of the hotel in general . We try to make our best, to reduce any issues and negative moments, caused by it, and there is information about construction works being made in our hotel on all of the booking platforms. It is a temporary inconvenience, we fully understand your dissatisfaction and we truly apologize for that. Our elevator is working since last week. Speaking about the size of the room, it depends on the room category. And because some of the rooms are smaller than usual, we made the prices lower, comparing with other rooms, so that it matches the value for money. Moreover, there are detailed descriptions (including photos) and the size for each room category on all of the booking platforms. We will take into consideration your reviewand will forward it to our manager to reduce and solve these issues (inconveniences because of construction works) in the future. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

10/10 Excellent

Alan Borsari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna Stay
Very convenient and easy to walk around City Center and all the sites. Friendly and helpful staff.
Stayed 3 nights in Oct 2018
Response from E.Jack on Jul 8, 2019
Dear Borsari ! Thank you very much for your great review. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Victor, California

Liked: Cleanliness, room comfort
Nice hotel close to the center and U-bahn stations. The staff is generally good, but when I arrived to check in with the prepaid reservation at about 11 pm, the clerk was on the phone with his boss for about 15 minutes, before I could get the paperwork to sign and the key to the room. The amenities are good and the rooms- clean
Stayed 2 nights in Oct 2018
Response from E.Jack on Jul 8, 2019
Dear Victor ! Thank you very much for your review. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Enkhtaivan Jack on Oct 10, 2018
Dear Alexander , Thank you for your feedback. We wish you a nice day and hope to welcome you as a guest once more 😊 Sincerely yours Team Hotel Odeon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Convenient location and enjoyable stay
Response from Ilya Sovtsov/Senior Manager on May 3, 2018
Dear Guest, we highly appreciate your attitude and such an assessment. We will try our best to work that hard further on as well. Would be pleased to see you as our future guest! Nice Regards, Hotel Odeon team

4/10 Poor

J

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Odeon Vienna
The hotel is in an old building needing some uplifting. Same goes to the building interior. The room I stayed at was very, very, very basic and looking very tired. Service at reception was good, polite and diligent. I forgot an adaptor for my charges and the lady at reception found me one I could borrow. Wifi was ok. I didn't try the food so I can't talk about it. I went running in an amazing park very closed to the hotel. Cheap and basic. Good enough for one night although if I have to come back to Vienna I would stay somewhere else.
Response from E.Jack on Jul 8, 2019
Dear Anonymous ! Thank you very much for your review. We will take into consideration your review and will forward it to our manager to reduce and solve these issues ) in the future. We understand your dissatisfaction and we truly apologize for that. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was visiting Vienna for three days. From the hotel, which is located in the 2nd Bezirk, everything is within walking distance, if you enjoy walking in a spectacular city: 1st Bezirk with city center and coffee houses; 3rd Bezirk with Hundertwasserhaus; 4th Bezirk with Karlskirche and Oper an der Wien. The 2nd Bezirk itself is a fine choice for good transportation options, fine and inexpensive restaurants, and the famous Prater.
Response from E.Jack on Jul 8, 2019
Dear Markus ! Thank you very much for your great review. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from E.Jack on Jul 8, 2019
Dear Anonymous ! Thank you very much for your review. We will be very glad, if you give us some details. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
Response from E.Jack on Jul 8, 2019
Dear ! Thank you very much for your review. We will be very glad, if you give us some details. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
It was nice, very helpful nice personnel, though was surprised when I didn't see a toilet in the room.
Response from E.Jack on Jul 8, 2019
Dear Anonymous ! Thank you very much for your review. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from E.Jack on Jul 8, 2019
Dear Anonymous ! Thank you very much for your review. We will be very glad, if you give us some details. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from E.Jack on Jul 8, 2019
Dear Anonymous ! Thank you very much for your review. We will be very glad, if you give us some details. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

6/10 Okay

Jack

Liked: Cleanliness, room comfort
Reasonable hotels close to metro&strain station
Reasonable hotel in a quiet location near metro, cafes and train station. Some stimulating historic plaques on buildings relate the Holocaust in the former Jewish Quarter before the deportations ...
Response from E.Jack on Jul 8, 2019
Dear Jack ! Thank you very much for your review. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

10/10 Excellent

Adonis II

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel odeon at it's best
Amazing... And Promise to be back again
Response from E.Jack on Jul 8, 2019
Dear Anonymous ! Thank you very much for your great review. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old cozzy hotel
Very good in relation to price and location
Response from E.Jack on Jul 8, 2019
Dear Anonymous ! Thank you very much for your review. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Neil, Harlow, UK

Liked: Cleanliness, staff & service, room comfort
Close to main train station at Prater Park.
Hotel is down a side street and first impressions aren't very good, however once you step inside, you realise that this is a small but well looked after hotel, with extremely helpful staff. You have to share a toilet with a few rooms on your floor, but I didn't have any negative situations with this at all. I booked the room with the intention of using it as somewhere to rest at night as I explored Vienna all day. It lived up to this expectation.
Response from E.Jack on Jul 8, 2019
Dear Neil ! Thank you very much for your review. We renovating the hotel again this summer. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

8/10 Good

Donald, Shepherdstown, WV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Quiet, safe neighborhood.
Response from E.Jack on Jul 8, 2019
Dear Donald ! Thank you very much for your review. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

6/10 Okay

Verified traveller

Disliked: Room comfort
was ok
I got the "deluxe" room because it was the only one available at the time of my booking which had a private bathroom. It was okay, nothing special or terrible. No Air Conditioning, but this is pretty normal in Vienna. Unfortunately the bathroom has motion-detector-activated sink and light/fan. I could see why they would want these features in a shared bathroom, but in an en-suite bathroom it becomes a huge and unnecessary annoyance. If you're not moving around in the bathroom (sitting on the toilet or taking a shower), the light and fan will turn off on you -at the exact time when you need them. Also, if you get up to drink water or something in the middle of the night, you can't turn off the light and fan, so you have to deal with them being on for a couple minutes while you're trying to get back to sleep.
Response from E.Jack on Jul 8, 2019
Dear Anonymous ! Thank you very much for your review. We will take into consideration your review and will forward it to our manager to reduce and solve these issues ) in the future. We understand your dissatisfaction and we truly apologize for that. We hope you had a great time in Vienna and will be happy to see you again next time! Best regards from Vienna, Hotel Odeon Team

2/10 Terrible

Toma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist unmoglich in 21 st century ,, Toilette im Flur
Stayed 3 nights in Oct 2022
Response from Reception on Oct 17, 2022
Dear Mr. Toma!Thank you for taking the time to share your impression of our hotel online!We are sorry that you did not like your booked room type. For your next visit we recommend our other room categories, which offer significantly more space and private bathroom. The price difference between the categories is about 10, - Euro / night if you book on time.If you have any questions, just send us an email, or give us a call. We are glad that you liked the stay, nevertheless. We hope to see you again in the future.Kind regardsTeam Hotel Odeon

2/10 Terrible

Harald

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Gebucht haben wir ein Doppelzimmer mti eigenem Bad gebucht. Das Bad war komplett bit Badewanne ausgestattet, das Zimmer und das Haus waren sauber. Das unmögliche war dann aber das Bett. Ein Bett von 1,4 m breite, das nur von einer Längsseite oder über das Fußende zu benutzen war. Für 2 normal gebaute Erwachsene ein absolute no go. Am nächsten Morgen bei der Reklamation mußten wir uns dann noch blöde Kommentare anhören. Wir haben dann auf eine Stornierung und Erstattung der letzten 4 Übernachtungen bestanden, haben dann doch den kompletten Betrag für 5 Nächte erstatten bekommen.
Stayed 5 nights in Oct 2022
Response from Hotel Odeon Team on Oct 9, 2022
Liebe Gäste,Danke dass Sie Zeit über die Übernachtung, die Sie umsonst hatten, zu kommentieren.Natürlich bedauern wir sehr , dass Ihre Aufenthalt bei uns nicht für Sie gepasst haben, obwohl Sie das günstigste Kategorie für unschlagbaren Preis gebucht hatten .In Zukunft empfehle ich Ihnen, die Zimmerkategorie und Bettgröße zu beachten, bevor Sie blöde Kommentare am nächsten Tag von den Kollegen zu hören.wir wünschen Ihnen trotz allen , alles alles Gute!.Bleiben Sie gesund!Mit freundlichen grüßen E.Jack Hotel Odeon Team

6/10 Okay

Suriñe

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If you need to stay for a night and you have public transport, this is good price - value option. If you want to be comfortable for a couple of days maybe this is not for you. The place is rather old and would benefit from renovations. The check in and out was easy.
Stayed 1 night in Aug 2022
Response from E.Jack on Aug 25, 2022
Thanks for your feedback .Thanks also for mentioning our good price and the perfect location.We are working on our renovation plan and happy to tell you that the construction work of the school nex to us is soon ending.We hope you will be with us if you are next time for short trip in Vienna Best regards

6/10 Okay

Abdelhafid

Liked: Staff & service
Stayed 1 night in Jul 2022
Response from Jack on Aug 3, 2022
Danke für Ihre Bewertung. Gute Reise !

8/10 Good

Lidija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche Personal, gute lage
Stayed 2 nights in Jun 2022
Response from E.Jack on Jun 22, 2022
Danke für ihre Bewertung. Wir freuen uns auf Ihren nächsten Besuch

10/10 Excellent

Mael Minhaz

Stayed 1 night in May 2022
Response from Dugi on May 23, 2022
Dear Mr. Mael Minhaz! Thank you for taking the time to share your impression of our hotel online! We are happy that you enjoyed your stay. We hope that you will choose us again in the future, so we can welcome you as our guest again. Best regards Team Hotel Odeon

6/10 Okay

Fusun

Liked: Staff & service
Stayed 2 nights in Feb 2022
Response from E: JACk on Mar 3, 2022
Dear Mr. Fusun, Thank you for taking the time to share your impression of our hotel online! We are sorry that you did not like your booked room type. For your next visit we recommend our other room categories, which offer significantly more space and private bathroom. The price difference between the categories is about 10, - Euro / night if you book on time. We hope that you will choose us again in the future and that we will soon be able to welcome you as our guest again. Best regards Team Hotel Odeon

10/10 Excellent

Ronja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and comfortable stay, close to everything. The staff was very accomodating.
Stayed 2 nights in Feb 2022
Response from E.Jack on Feb 26, 2022
Thanks for your feedback Ronja, see you soon again;) Regards E.Jack and Hotel Odeon Team

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour à Vienne
Très bon séjour, emplacement idéal proche de Prater. Propre et calme.
Stayed 2 nights in Oct 2021
Response from E.Jack on Oct 20, 2021
Dear Mr.Benjamin! Thanks for your feedback. We are very happy that you enjoyed your stay with us! We are still waiting for your next visit. Stay Healthy! Best regards from Vienna Hotel Odeon Team

10/10 Excellent

Martin

Stayed 2 nights in Aug 2021
Response from E.Jack on Sep 21, 2021
Vielen Dank für Ihre Bewertung ;)

8/10 Good

Wieslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from E.Jack on Jul 24, 2020
Dear Mr.Wieslaw, Thanks for your positive feedback. We are glad that you liked your stay with us. We hope you will visit us soon again. Stay healthy! Best regards E.Jack Hotel Odeon team

8/10 Good

TIZIANA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ambiente semplice, camera comoda per noi tre. meglio se la luce del bagno non fosse stata con fotocellula a tempo.
Stayed 3 nights in Jan 2020
Response from Hotel Odeon Team on Jan 8, 2020
Thanks for your feedback. We are planning to change it. Best regards from Hotel OdeonTeam

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Es war Baustelle/Umarbeitungen im Hote! Das wurde vorher nicht gesagt. - ansonsten: sehr freundliches Personal, kleine Bar für abends, sehr netter Frühstücksraum, gutes Mobilar, top Lage: alles gleich im Zentrum,Preis stimmte durch Expedia vermittelt
Stayed 1 night in Nov 2019
Response from Daniel on Nov 26, 2019
Wir sind sehr erfreut, dass sie mit dem Personal, der Bar, dem Frühstücksraum, dem Mobiliar, sowie der Lage unseres Hotels zufrieden waren. Für alle durch die Baustelle entstandenen Unannehmlichkeiten möchten wir uns entschuldigen! Daniel Team Hotel Odeon

4/10 Poor

albín

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
bad
noise noise, thin walls. shower and bed in one room!!
Stayed 1 night in Nov 2019
Response from Reception on Nov 29, 2019
Dear Guest, Thank you for taking the time to share your impression of our hotel online! We regret, that you were feeling uncomfortable due to the renovation of the hotel in general (especially that the building works started sometimes early in the morning). We try to make our best, to reduce any issues and negative moments, caused by it, and there is information about construction works being made in our hotel on all of the booking platforms. It is a temporary inconvenience; we fully understand your dissatisfaction and we truly apologize for that. We are sorry that you did not like your booked room type. For your next visit we recommend our other room categories, which offer significantly more space and private bathroom. The price difference between the categories is about 10, - Euro / night if you book on time. We are glad that you liked the stay nevertheless. We hope to see you again in the future. Best regards Team Hotel Odeon

10/10 Excellent

Susanne, St. Veit an der Glan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Hotel, trotz des Umbaus sehr kundenfreundlich. Superkonditionen zwecks des Parkens- sehr hilfreich beim Einchecken. superfeine Betten! gutes, ausreichend bestücktes Frühstück:)
Stayed 2 nights in Nov 2019
Response from Daniel on Nov 24, 2019
Vielen herzlichen Dank für Ihre netten Worte! Wir suchen weiterhin beständig unseren Service zu verbessern!

10/10 Excellent

Maïa-ané

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Super séjour Viennois ! Un personnel à l'écoute des clients, et très disponible. L'hôtel Odéon est très bien situé et à côté de toutes commodités.* En revanche, dommage pour les travaux de réfection du toit, qui commençaient très tôt.
Stayed 2 nights in Nov 2019
Response from Reception on Nov 20, 2019
Dear Guest, Thank you for taking the time to share your impression of our hotel online! We regret, that you were feeling uncomfortable due to the renovation of the hotel in general (especially that the building works started sometimes early in the morning). We try to make our best, to reduce any issues and negative moments, caused by it, and there is information about construction works being made in our hotel on all of the booking platforms. It is a temporary inconvenience; we fully understand your dissatisfaction and we truly apologize for that. We hope that you will choose us again in the future and that we will soon be able to welcome you as our guest again. Best regards Team Hotel Odeon

8/10 Good

SANTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok til prisen
ligger tæt på metro & Tivoli
Stayed 2 nights in Nov 2019
Response from Jack on Nov 21, 2019
Vielen Dank für Ihre Bewertung. Wir freuen uns, wenn Sie uns wieder besuchen. Hotel Odeon Team

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
decepción
La habitación muy pequeña lo bueno que estaba limpia, lo malo que estábamos en una cuarta planta y para ducharte tenías que bajar al tercero porque solo había una ducha ahí y la compartías con las demás plantas, pero lo peor que el hotel estaba de reformas cosa que no nos informaron en ninguna parte y a las 7 de la mañana empezaron a dar voces y a ponerse con la radial, martillos,... Imposible poder descansar a partir de esa hora.
Stayed 1 night in Nov 2019
Response from Reception on Nov 9, 2019
Dear Guest, Thank you for taking the time to share your impression of our hotel online! We regret, that you were feeling uncomfortable due to the renovation of the hotel in general (especially that the building works started sometimes early in the morning). We try to make our best, to reduce any issues and negative moments, caused by it, and there is information about construction works being made in our hotel on all of the booking platforms. It is a temporary inconvenience; we fully understand your dissatisfaction and we truly apologize for that. We are glad that you liked the stay nevertheless. We hope to see you again in the future. Best regards Team Hotel Odeon

8/10 Good

JORGE

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019
Response from Reception on Oct 14, 2019
Dear Jorge! Thank you very much for your review. We appreciate a lot, that you have chosen our Hotel and are satisfied with your stay here, especially our team and our work, as well as the location of the Hotel. Best regards Team Hotel Odeon

4/10 Poor

Volodymyr

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from Reception on Oct 1, 2019
Dear Volodymyr! Thank you very much for your review. We appreciate a lot, that you have chosen our Hotel and are satisfied with your stay here, especially our team and our work, as well as the location of the Hotel. Best regards Team Hotel Odeon