Very nice hotel facilities - modern, bright and friendly rooms, reception area and breakfast room. Extremely helpful and friendly staff who went the extra mile - Matthias (Front House Manager) and Claudia (Resident Manager) in particular on reception, but also all the breakfast waitresses. Very good breakfast, generous and varied. Very good location in terms of access - 2 minutes to Schwedenplatz metro station and many trams, also to the Vienna Airport Lines VAL2 bus stop. And only 7 minutes on foot to Stephansdom and the heart of the Innere Stadt, and about a minute from the delightful Fleischmarkt road. One small minus - the hotel is located facing a very busy road / tram junction and bridge over the Donaukanal, which isn't very scenic. However, if you're out most of the day and using this as your base for seeing the sights, it's not an issue.