Deluxe Suite | View from property

Reviews of O11 Boutique Hotel Vienna

4 out of 5
O11 Boutique Hotel Vienna
Opernring 11, Vienna, Vienna

Reviews

9.2

Wonderful

Rating 10 - Excellent. 604 out of 1007 reviews" "
Rating 8 - Good. 335 out of 1007 reviews" "
Rating 6 - Okay. 48 out of 1007 reviews" "
Rating 4 - Poor. 17 out of 1007 reviews" "
Rating 2 - Terrible. 3 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cat

Liked: Cleanliness, property conditions & facilities
Nice and lovely clean hotel. The restaurant will be opening soon making the property even better, there are other restaurants and bars within 100 feet. Lovely room, clean and very quiet. Highly recommended foe the price in a central and vibrant area in Vienna, walking distance to the Opera!
Stayed 2 nights in Mar 2024

8/10 Good

Bethany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only con: the pillows were flat.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super room, good staff, great breakfast. Location was fantastic.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city centre of main attractions (walkable)
Stayed 3 nights in Feb 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely in love with this hotel! The decor and scent when you walk in is a pleasant impression. The reception crew is exceptional, so very helpful and thoughtful! The rooms are very clean and stocked well. The tv had more than adequate stations and has Chromecast so you can watch any of the movie apps from your phone. Very nice mini bar with decent prices. It’s conveniently located by restaurants, attractions, and the metro is on the same block. Definitely going to stay here again!
Stayed 1 night in Feb 2024

8/10 Good

Arwa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all sites, friendly staff, good breakfast
Stayed 2 nights in Jan 2024

2/10 Terrible

Khadijeh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems like the hotel staff are not professional, the facilities are limited, and the behavior of the employees lacks professionalism. When I returned to the hotel, I didn't find the bed properly arranged, and even the trash in the room hadn't been completely collected. Honestly, its name should be a hostel, not a hotel. I was very dissatisfied, not only with the service but also with the lack of proper hospitality behavior. The only positive aspect is its proximity to the shopping center.
Stayed 3 nights in Jan 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness
The hotel itself was very nice and luxurious. Our room wasnt cleaned on one day which was a shame and you could hear the next door rooms taking showers.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

ALEJANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. New hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has set a seriously high bar for any future hotels we stay in; it was amazing. The first thing we loved was its location which was close to everything we wanted to see/do. The second thing was how incredible it smelt when we walked in! Every person we dealt with spoke perfect English and was extremely accommodating and kind. The room was beautiful, clean and everything we had hoped for; a few more pods for the coffee machine would’ve been handy! The only negative was the breakfast. It was extremely pricey for what we got. However, it was quite tasty! We would stay here again over and over; it was the perfect Christmas treat.
Stayed 3 nights in Dec 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel lived up to its name, "boutique".... what they lacked in resources, they made it up with their personalized service, especially during breakfast. Front desk folks had been terribly helpful. the property is within 10 min walk to vienna's famous walking street. plenty of eateries around. tram, bus and underground are just merely 5 min away. and during christmas season, there're several christmas markets nearby...the furthest being just 3 tram stops away.
Stayed 10 nights in Dec 2023

10/10 Excellent

LISEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Great location and luxury for price
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Karen, Rutherford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a junior suite and it was quite comfortable, clean and quiet. Not sure if cleaning is daily, but fresh towels are provided each day and bed is remade. Nespresso coffee maker in suite. Kettle provided upon request.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kendal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely and location is fantastic
Stayed 4 nights in Nov 2023

10/10 Excellent

fawad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with the family!! Room was beautiful and luxurious with the facility so central to everything nearby cafe’s, museums and shopping.
Stayed 2 nights in Nov 2023

10/10 Excellent

Liza R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful boutique hotel! Location staff service junior suite were all excellent. Happy to find this gem in Vienna. Close to shops and public transpo! I will come back and recommend this to hotel to family and friends.
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Wonderful stay Beautiful hotel, amazing suite. Staff made extra effort as it was a birthday and were lovey for the whole stay. Highly recommended
Stayed 2 nights in Nov 2023

10/10 Excellent

George

Stayed 5 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Great location and very comfortable rooms. Felt more like living in a private house than a hotel. No bar or restaurant (breakfast room only) but there are plenty near by.
Stayed 4 nights in Oct 2023

10/10 Excellent

lisa, Somerville

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a perfect location!
Stayed 4 nights in Oct 2023

10/10 Excellent

Steve

Travelled with partner
Location was superb
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great location, across the street from the Vienna Opera House. New bathrooms, comfortable beds and nice long breakfast
Stayed 2 nights in Oct 2023

10/10 Excellent

Bonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious rooms within walking distance to many tourist attractions.
Stayed 2 nights in Oct 2023

6/10 Okay

Amy, APO

Liked: Property conditions & facilities

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Great location. Public transportation was close and east to use.
Stayed 3 nights in Oct 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything 10/10, just pillows are 2/10
Stayed 4 nights in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Couldn’t figure out what prompted them to leave towels or not as hanging or leaving on floor as documented to result in expected result consistently.
Stayed 4 nights in Sep 2023

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Deniz

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ola

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
staff brilliant very helpful Only problem shower tray overflowed from day one reported everyday but still the same when we left
Stayed 4 nights in Sep 2023

10/10 Excellent

BABAR, Branford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near many of the key tourist attractions and lots of dining and shopping options. The room was clean and staff were great. Breakfast was great as well. We were there on Saturday and Sunday so were able to park on the street right outside the hotel. Would definitely stay again.
Stayed 2 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O11 is a lovely boutique hotel located in the perfect spot across from the famous opera house in beautiful Vienna. Almost all tourist areas are within walking distance. For the few locations that are not nearby, the underground U Bahn is easily accessible within a block of the hotel. We enjoyed the breakfast buffet which has a good variety of items available from 7am to noon.
Stayed 4 nights in Aug 2023

10/10 Excellent

DINA

Travelled with family
Liked: Amenities
Rooms are clean and modern. Good breakfast. Excellent location walkable to all major attractions in the center city.
Stayed 3 nights in Aug 2023

10/10 Excellent

Eugenie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very lovely stay at the O11 Boutique Hotel. We were in Vienna for three days and chose this hotel due to its central location and great reviews. The staff were extremely friendly and helpful the entire time and endeavoured to make our stay as comfortable as possible. This hotel focuses and excels at customer service and client satisfaction. The breakfast buffet was incredible, both in quality of food and in service, where we were also treated to a bottle of complimentary sparkling wine for our son on his 21st birthday. Additionally, the hotel was very quiet, clean, beautifully furnished and very central, being no more than a 20 minute walk from most sites in Vienna. We would highly recommend it to any traveller looking for a comfortable stay in Vienna.
Stayed 3 nights in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues.
Stayed 1 night in Aug 2023

10/10 Excellent

russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms
Stayed 2 nights in Aug 2023

10/10 Excellent

Genevieve, Cedar Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff very professional and friendly. Big room with very comfortable bed. The best part the toilet is separate from the bathtub/shower/sink. It’s like having two bathroom. Also, delicious breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is absolutely perfect to be within 10-15 minutes walking distance to most of the major Vienna sights. The hotel was beautiful, our room was really nice, and everyone was friendly. Definitely enjoyed our time here. Also, the hotel is right near tram stops that can get you anywhere, so location really couldn't be better.
Stayed 2 nights in Jul 2023

10/10 Excellent

Barbara, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is wonderful. We are on a 6 week trip and have stayed at many hotels, many twice the price and this one has it all. Location, staff, and totally upgraded and remodeled a year ago. Suite room was very big and the tv was at least a 65-75 inch model. This hotel has an exquisite modern look. Would recommend to anyone.
Stayed 2 nights in Jul 2023

10/10 Excellent

Luma

Liked: Property conditions & facilities
It’s so safe
Stayed 3 nights in Jul 2023

10/10 Excellent

Marcellus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. Is the best in Vienna.
Stayed 4 nights in Jul 2023

10/10 Excellent

Clement, Rome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our classic double room was very spacious and even had a small balcony. Very quiet room, hotel location is perfect to visit all the museums and old city center.
Stayed 5 nights in Jul 2023

10/10 Excellent

LOUBNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Just 3 min walk ftom the Opera, and 5 min from the Old town. Beautiful breakfast. If you have a car, there are a parking garage discount. 35 euros regilar price is 40 euros. Parking garage is 5 min walk
Stayed 3 nights in Jul 2023

10/10 Excellent

alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people, it’s beautiful Hotel and nice place near to everything
Stayed 1 night in Jul 2023