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Reviews of The Harmonie Vienna, BW Premier Collection

4 out of 5
The Harmonie Vienna, BW Premier Collection
Harmoniegasse 5-7, Vienna, Vienna

Reviews

9.6

Exceptional

Rating 10 - Excellent. 714 out of 897 reviews" "
Rating 8 - Good. 164 out of 897 reviews" "
Rating 6 - Okay. 13 out of 897 reviews" "
Rating 4 - Poor. 5 out of 897 reviews" "
Rating 2 - Terrible. 1 out of 897 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very good hotel close to center, rooms are small but nice and quiet.
Stayed 5 nights in Mar 2024
Response from Luise Flegel - Assistant Front Office Manager on Mar 16, 2024
Dear Mr. Igor,thank you very much for your full star review! We are delighted to hear that you enjoyed your stay at our Hotel Harmonie and could benefit from our quiet and yet well-connected location. It would be our pleasure to welcome you back in the future and we wish you all the best until then!Sunny regards from Vienna,Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Such a comfortable stay. The staff especially Steffen and his last colleague on reception was excellent. The room was great and the breakfast was delicious. Everything at the hotel is first class! Very happy. Highly recommended. I will return…
Stayed 2 nights in Mar 2024
Response from Luise Flegel - Assistant Front Office Manager on Mar 8, 2024
Dear Mr. Raphael,thank you so much for your high recommendation and for sharing your positive experience with us. We are delighted to hear that you felt welcome by our team. Gladly we have forwarded your kind words to our colleagues and of course especially to Steffen.It is wonderful to know that we were able to enhance your stay in our beautiful city.We are happy to read that you enjoyed both our rooms and our delicious regional and organic breakfast.We are already looking forward to your next visit!Sunny regards from Vienna,Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with pleasant, helpful staff. Excellent breakfast, clean and tidy rooms. Location was very convenient and within walking distance of many sights
Stayed 3 nights in Feb 2024
Response from Luise Flegel - Assistant Front Office Manager on Feb 20, 2024
Dear Mr. Joshua,thank you for taking your time to leave us your wonderful 5 star review. It is delightful to hear that you had a great stay at our Hotel Harmonie.Your kind words about our diligent staff are greatly appreciated and we are happy that you enjoyed our organic and regional breakfast. Thank you also for your comment on the cleanliness of our rooms. Your satisfaction is our top priority and it brings us joy to know that we have met your expectations.We look forward to welcoming you again in the future and remain with warm regards from Vienna,Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Classina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Stefan Telser | Front Office Manager on Jan 8, 2024
Dear Mr./Mrs. Classina!We are delighted to read that you have enjoyed your stay at the Hotel Harmonie Vienna.Looking forward to welcoming you again one day.All our best wishes for a great 2024,

10/10 Excellent

suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic , the reception team in front was very friendly, knowledgeable and helpful. Special mention about Daniella who was very helpful. The hotel is clean, quiet and located within 15 mins walking to the city centre- very safe area. The breakfast was very good. Overall we really enjoyed our stay and would highly recommend this hotel.
Stayed 3 nights in Dec 2023
Response from Victoria Mayer on Dec 28, 2023
Dear Suresh,we am very pleased that you enjoyed your stay with us at Hotel The Harmonie Vienna. Your words of praise for our reception team and Daniela in particular are a valuable recognition of their work. It is great to hear that you appreciated both our location and our breakfast.We look forward to your next visit.Best regards from Vienna,Victoria Mayer Resident Manager

10/10 Excellent

Peter, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Victoria Mayer on Dec 22, 2023
Dear Peter,thank you very much for your feedback. Looking forward to welcome you to our hotel again. We remain with best regards from Vienna, Victoria Mayer Resident Managerin

10/10 Excellent

Michael

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome Place!
Awesome stay, greeted by an excellent customer service and excellent communication from the staff…we will HIGHLY recommend this hotel to friends, family and colleagues
Stayed 3 nights in Dec 2023
Response from Victoria Mayer on Dec 22, 2023
Dear Michael,thank you very much for your feedback. It is great to hear that you have been impressed by our Hotel and we definitely will inform our staff that you have been completely satisfied with their service and friendliness. Looking forward to welcome you to our hotel again. We remain with best regards from Vienna, Victoria Mayer Resident Managerin

10/10 Excellent

GRZEGORZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Gloria Stebernjak on Dec 16, 2023
Dear Grzegorz,thank you very much for your positive review! It was a pleasure for us to make your stay a pleasant one. We hope to welcome you again in future and wish you a lovely Christmas Time.We remain with best regards from Vienna,Gloria Stebernjak Assistant to Regional Manager

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great staff and service, everything was just really well done. Will stay here again next time in Vienna
Stayed 4 nights in Dec 2023
Response from Gloria Stebernjak on Dec 16, 2023
Dear Simon,It is truly delightful to read your positive comments about your stay at Hotel The Harmonie Vienna. We are particularly pleased that our dedicated staff and service met your expectations. Your willingness to choose us for your next Vienna visit is the highest compliment we can receive. We look forward to welcoming you back in the near future.We remain with best regards from Vienna,Gloria Stebernjak Assistant to Regional Manager

6/10 Okay

William

Liked: Property conditions & facilities
When I alerted the staff that our in room safe was broken upon arrival at the room the maintenance team came to try and fix it. They made it worse in the process and proclaimed that the safe was not workable. I explained that one of the main reasons we ever choose a room is because of an in room safe. I asked for a new room and was met with indignant disregard for my security concerns. They said they would allow me to use the main safe at the front desk. They also offer me one free drink at the bar to make up for their failure to provide me the offered and advertised safe. On three occasions I couldn’t get to my things at the main safe because the staff was too busy with other people to help me. We stayed there anyway but I wouldn’t go back. Their idea of making good on broken amenity promises was insulting.
Stayed 6 nights in Dec 2023
Response from Victoria Mayer on Dec 14, 2023
Dear William,I am sincerely sorry that your stay at our hotel did not meet your expectations. Your safety and comfort are of utmost importance to us and it seems that we were not up to par in this instance. Your review gives us the opportunity to further improve our services and we hope that we will have the opportunity to regain your trust in the future.Best regards from Vienna,Victoria Mayer Resident Manager

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Luise Flegel - Assistant Front Office Manager on Dec 10, 2023
Dear Mr. Naicker,thank you very much again for choosing our Hotel Harmonie for your stay in Vienna and for leaving us your 4* review! It is wonderful that you enjoyed your time in Vienna.If there is anything we can do to improve in the future, we appreciate your feedback.We would be delighted to welcome you back at another time and wish you all the best until then!Warm regards from Vienna, Luise Flegel - Assistant Front Office Manager& The Harmonie Team

10/10 Excellent

Michaela

Travelled with family
Stayed 2 nights in Dec 2023
Response from Luise Flegel - Assistant Front Office Manager on Dec 9, 2023
Dear Ms. Fox, thank you very much for taking your time to leave us such a wonderful 5 star review. We are delighted to hear that you had a great time in Vienna and as our guests. It would be our pleasure to welcome you back in the future! We wish you all the best and a wonderful christmas time! Kind regards from Vienna, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Bahareh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I sent my parents here and they absolutely loved jt
Stayed 3 nights in Nov 2023
Response from Luise Flegel - Assistant Front Office Manager on Nov 16, 2023
Dear Mr. Rahmani, thank you very much for your lovely review and for your trust to accommodate your parents with us. We are delighted to hear that they enjoyed your stay with us and had a pleasant time in Vienna. Thank you so much for forwarding their wonderful feedback! It would be our pleasure to welcome you or your parents again in the future and we wish you all the best until then. Kind regards from Vienna, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Murad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Nov 2023
Response from The Harmonie Hotel Vienna on Nov 15, 2023
Dear Mr. Murad,we are delighted that you enjoyed your stay at our The Harmonie Hotel Vienna. Your words of praise about our facilities and staff are a great tribute. We hope to welcome you again soon.Best regards from Vienna,Gloria Stebernjak Assistant to Resident Manager

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel
Lovely hotel with great location, style and service. Friendly, knowledgeable staff! Great breakfast and afternoon tea. Highly recommend!
Stayed 3 nights in Nov 2023
Response from Stefan Telser //Front Office Manager on Nov 14, 2023
Dear Mrs. Paula!We are very pleased to hear that you had a great time at the Hotel Harmonie and that you did enjoy your stay with us. Thank you very much for the recommendation.Your feedback will be passed on to our colleagues.All the best,

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel. Friendly and helpful staff. Spotlessly clean. Ultra comfortable. It’s about a 25 minute walk to Vienna city centre. Breakfast was varied and wonderful. They provide free tea and strudel in the afternoon, nice touch.
Stayed 3 nights in Oct 2023
Response from Luise Flegel | Assistant Front Office Manager on Nov 4, 2023
Dear Mr. Condon, We are very pleased to hear that you enjoyed your stay at our hotel The Harmonie Vienna. Thank you very much for highlighting our friendly staff and the cleanliness of our facilities. It means a lot that you felt welcome and had a pleasant time. We are delighted that you appreciated our breakfast and afternoon tea.We hope to welcome you back soon and wish you all the best!Kind regards from Vienna,Luise Flegel Assistant Front Office Manager & Your Harmonie Team

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff are very helpful especially Louise, who help us how to get around in Vienna. The breakfast is very good, and choices are excellent. We enjoyed our 5 night's stay in this Hotel. We were able to master the underground train around Vienna in a matter of two days. This Hotel is newly renovated and very well interior decorated.
Response from Victoria Mayer on Oct 25, 2023
Dear Mrs. Nancy,We are very pleased to hear that you enjoyed our hotel, especially the helpful assistance provided by our staff member Luise. It is nice to hear that you could appreciate our excellent breakfast and the convenient location of our hotel. We always try to make our guests' stay as pleasant as possible. We hope to welcome you again soon.We remain with kind regards from Vienna, Victoria Mayer Resident Manager

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service was wonderful. Very helpful and kind. Breakfast was very good as well as the afternoon tea.
Stayed 2 nights in Oct 2023
Response from Stefan Telser | Front Office Manager on Oct 22, 2023
Dear Mrs. Laurie,It is delightful to hear that you enjoyed the service at our front desk. Our staff always strives to provide the best experience to our guests. We are equally pleased that our breakfast and afternoon tea met your expectations. Your positive comments motivate us to maintain our high standards of service. We remain with best regards from Vienna,

10/10 Excellent

FATEMEH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff members are so helpful and kind
Stayed 4 nights in Oct 2023
Response from Luise Flegel - Assistant Front Office Manager on Oct 17, 2023
Dear Ms. Sharifi, thank you very much for your lovely 5-star review. Your kind words about our staff truly brighten our day. We always strive to make our guests' stay as pleasant as possible, so it means a lot to hear that you enjoyed your stay with us and felt welcome and well assisted by all our team members.We would be delighted to welcome you again in the future! Until then we wish you all the best and remain with kind regards from Vienna, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Woo Gon

Stayed 5 nights in Oct 2023
Response from Luise Flegel - Assistant Front Office Manager on Oct 31, 2023
Dear Woo Gon,thank you very much again for staying with us and for your lovely 5-star review!It is great to hear that you enjoyed your stay with us and had a pleasant time in Vienna.We would be delighted to welcome you back in the future and wish you all the best!Warm regards, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Melroy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Luise Flegel - Assistant Front Office Manager on Oct 10, 2023
Dear Guest, thank you very much for leaving us your lovely full star review! It is wonderful to hear that you enjoyed your stay with us and we would be delighted to welcome you again at another time. We wish you all the best and remain with kind regards from Vienna, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Karen, Martinez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went above and beyond my expectations! Excellent breakfast buffet, lighted makeup mirror, wonderful bed, safe and not too far from a parking garage! Luckily we were able to walk everywhere we wanted to go! I would definitely recommend!
Stayed 2 nights in Oct 2023
Response from Victoria Mayer on Oct 9, 2023
Dear Karen,thank you for your wonderful words about your stay at The Harmonie Vienna. We appreciate you were taking the time to write this review. We are looking forward to welcome you back in Vienna.Kind regardsVictoria Mayer Resident Managerin

8/10 Good

Luba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Luise Flegel - Assistant Front Office Manager on Oct 10, 2023
Dear Guest, we appreciate that you took your time to leave us your wonderful review! If can think of a way on how we could improve to make your next stay even more pleasant and fulfilled and in case you would like to give your feedback, we would be delighted to hear your thoughts. Thank you very much again for staying with us. It would be our pleasure to welcome you again in the future. We wish you all the best and remain with kind regards from Vienna, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy, safe place to stay that has above and beyond hospitality with its daily breakfast and tea time. The service is above and beyond, you don’t feel like just a number. They help ensure your end to end visit is enjoyable, beyond just the hotel experience where their team like Anthony and especially Amy B (apologies if misremembered name) who took the time to help us plan out our visit with personalized advice on where to try sachertorte and vienna sausages. The Harmonie was a key element of making the visit to Vienna excellent!
Stayed 3 nights in Sep 2023
Response from Luise Flegel – Assistant Front Office Manager on Oct 7, 2023
Dear Ms. Villanueva,Thank you for taking the time to share your wonderful feedback with us regarding your recent stay at The Harmonie in Vienna. We truly appreciate your kind words and are delighted to hear about your positive experience.Our team at The Harmonie takes great pride in going above and beyond to ensure that every guest feels valued and appreciated, so we are thrilled to know that you did not feel like just a number and that our service exceeded your expectations.We are particularly grateful for your mention of our colleagues, who were instrumental in making your visit memorable. We will make sure to pass on your compliments to them.Once again, thank you for choosing The Harmonie for your stay in Vienna, and we hope to have the pleasure of welcoming you back in the future.Warm regards, Luise Flegel – Assistant Front Office Manager

4/10 Poor

Lauren

Stayed 4 nights in Sep 2023
Response from Victoria Mayer | Resident Managerin on Oct 4, 2023
Dear Lauren Delvecchio, Your feedback regarding your recent stay at Hotel The Harmonie Vienna is truly valuable to us. It helps us to continually strive for excellence and to improve our services. We deeply regret to learn about the issue with the pillows in your room. It is of utmost importance to us that our guests' individual needs and preferences are respected and fulfilled. We apologize for any misunderstanding and inconvenience caused by this.Furthermore, it is concerning to hear about your experience with our front desk staff. At Hotel The Harmonie Vienna, we pride ourselves on our exceptional customer service and it is disappointing to hear that this was not reflected in your interaction with our staff. Your comments regarding the breakfast buffet have been noted. We always aim to provide a variety of options catered to the different tastes and dietary needs of our guests. Your suggestion for more fruit options will certainly be taken into account as we continuously work on enhancing our offerings.We understand that this overall experience may have left you with a less than favorable impression of our hotel. While we respect your decision, we would like to assure you that your experience is not representative of the standard of service we aim to provide. Sincerely,Victoria Mayer Resident Managerin

10/10 Excellent

Dayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location , room size Breakfasts Lounge area
Stayed 6 nights in Sep 2023
Response from Victoria Mayer on Sep 13, 2023
Dear Dayne, Your commendations on our location, spacious rooms, breakfast choices, and lounge area are much appreciated. At The Harmonie Vienna, we aim to provide an ideal stay for all our guests and your positive feedback is indeed rewarding. We remain with best regards from Vienna,Victoria Mayer Resident Managerin

10/10 Excellent

JIE, Morgantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at The Harmonie Vienna. The location was great, close enough to the city center while sits on a safe and quiet side street. The room was very clean, modern and beautiful. The breakfast was very convenient and there were plenty variety to choose from. I want to thank the front desk staff, especially Miss Sarah, who was very knowledgeable, helpful and friendly. I will definitely recommend this hotel to anyone I come across! And I look forward to staying here again in the near future!
Stayed 1 night in Aug 2023
Response from Victoria Mayer on Sep 1, 2023
Dear Guest,It brightens our day to learn that your stay at The Harmonie Vienna was enjoyable. We are delighted that our location, clean and modern rooms, and breakfast variety contributed to your positive experience. Special mention to our front desk staff, particularly Miss Sarah, for their dedicated service makes us extremely proud. Your kind words will certainly be conveyed to them. Your recommendation of our hotel is greatly appreciated. We eagerly await your next visit.We remain with best regards from Vienna,Victoria Mayer Resident Managerin

10/10 Excellent

Emise

Stayed 2 nights in Aug 2023
Response from Luise Flegel - Assistant Front Office Manager on Sep 19, 2023
Dear Ms. Andre, thank you very much for your full star rating. We are delighted to hear that you have had a pleasant time and stay in Vienna. It would be our pleasure to welcome you again at another time! Until then we wish you all the best and remain with summerly regards from Vienna, Luise Flegel - Assistant Front Office Manager

10/10 Excellent

Dragos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is posh, very good services, very clean and rooms are spacious for a family of 4. Breakfast is very good but would be a good idea to go early, 7-8 am.
Stayed 2 nights in Aug 2023
Response from Victoria Mayer on Sep 1, 2023
Dear Guest,Your kind words about our hotel, The Harmonie Vienna, are truly appreciated. It's delightful to know that you enjoyed our spacious rooms, cleanliness, and quality services. We're also glad to hear that our breakfast met your expectations.We remain with best regards from Vienna,Victoria Mayer Resident Managerin

10/10 Excellent

Leen

Liked: Amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Aug 2023
Response from Luise Flegel - Assistant Front Office Manager on Aug 29, 2023
Dear Ms. Barakat, thank you very much for your lovely feedback. We are pleased to hear that you enjoyed your stay with us and we would be delighted to welcome you and your family again at our Hotel Harmonie at another time! Kind regards, Luise Flegel - Assistant Front Office Manager & The Harmonie Vienna Team

8/10 Good

Yolanda Ales

Stayed 3 nights in Aug 2023
Response from Luise Flegel - Assistant Front Office Manager on Sep 6, 2023
Dear Ms. Ales, thank you very much for your review.We are happy that you enjoyed your stay with us. If there is any way we can improve and make your stay even better the next time, we would be delighted to hear from you. It would be our pleasure to welcome you again at another time. We wish you all the best and remain with kind regards, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Sara

Travelled with family
Liked: Property conditions & facilities
Family friendly luxury hotel in perfect location
Can’t say enough about this hotel especially since it’s Vienna and the options for nice places in the old town are limited and pricy. We had 8 people and they were so patient with us and my kids so this is definitely very family friendly. Breakfast was nice, location was perfect and the afternoon tea (with cake and good tea!) was the highlight of my 9 year old’s time in Vienna to the point she insisted we get back for it every day. Highly recommend.
Stayed 2 nights in Aug 2023
Response from Victoria Mayer on Aug 14, 2023
Dear Sara,It is heartening to learn that your experience at The Harmonie Vienna was delightful. We're thrilled that our family-friendly atmosphere, breakfast, and afternoon tea added to the enjoyment of your stay. Your kind words are a testament to our team's dedication, and it's truly rewarding to know we've made your visit memorable. We look forward to welcoming you and your family back in the future.We remain with best regards from Vienna,Victoria Mayer Resident Managerin

10/10 Excellent

Chaya

Liked: Staff & service, property conditions & facilities
Overall good
Stayed 4 nights in Aug 2023
Response from Stefan Telser - Front Office Manager on Aug 13, 2023
Dear Mrs. Chaya!Thank you for your feedback. We are delighted that you have enjoyed your stay at the Hotel Harmonie Vienna and look forward to welcoming you again.Best regards,

10/10 Excellent

Ethan

Stayed 3 nights in Jul 2023
Response from Stefan Telser - Front Office Manager on Aug 6, 2023
Dear Mr. Ethan!Thank you very much for your feedback. We are very pleased that you have enjoyed your stay at the Hotel Harmonie Vienna.Would be nice to welcome you again one day.Best regards,

10/10 Excellent

Richard

Stayed 1 night in Jul 2023
Response from Luise Flegel - Assistant Front Office Manager on Jul 17, 2023
Dear Mr. Reich, thank you very much for taking the time to leave us your wonderful full star feedback. It would be our pleasure to welcome you again as our guests at another time. Until then we wish you all the best. Kind regards, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose the Harmonie as the best Vienna experience! The staff is wonderful, professional, friendly, ready to help with any recommendations and they make our stay excellent. We love the location, walkable to many coffee houses, great places to eat. Breakfast is one of the best, the rooms are super comfortable, and beautiful.
Stayed 11 nights in Jun 2023
Response from Luise Flegel - Assistant Front Office Manager on Jul 9, 2023
Dear Mrs. Landesmann,we really appreciate the time you took for leaving us such a lovely feedback. We always enjoy if we can help to make our guests' stay as pleasant and unique as possible in our amazing city, so it truly is a delight to hear that you felt welcome and had a wonderful stay in Vienna. We look forward to hopefully welcoming you again soon and send you sunny greetings from Vienna, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Allyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Good breakfast.
Stayed 2 nights in Jul 2023
Response from Luise Flegel, Assistant Front Office Manager on Jul 5, 2023
Dear Ms. Allyn,thank you for your lovely review. It is wonderful that you enjoyed your stay in our Hotel Harmonie as well as the organic and regional products at our buffet breakfast.We would be delighted to welcome you again as our guests and wish you all the best and summerly greetings from Vienna, Luise Flegel - Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

samuel

Stayed 2 nights in Jun 2023
Response from Stefan Telser - Front Office Manager on Jul 22, 2023
Dear Mr. Samuel!Thank you very much for your feedback. We are happy that you have enjoyed your stay at the Hotel Harmonie Vienna.We look forward to welcoming you again in Vienna.Best regards,

10/10 Excellent

OREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Stefan Telser - Front Office Manager on Jun 28, 2023
Dear Mr. Oren!Thank you very much for your comment. We are very pleased that you did enjoy your stay with us.Looking forward to welcoming you again at the Hotel Harmonie Vienna.Best regards,

10/10 Excellent

Davor

Stayed 3 nights in Jun 2023
Response from Stefan Telser - Front Office Manager on Jul 18, 2023
Dear Mr. Davor!Thank you very much for your feedback. We are delighted that you have enjoyed your stay at the Hotel Harmonie Vienna.Looking forward to welcoming you again.Best regards,

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, quiet, elegant hotel
Stayed 4 nights in Jun 2023
Response from Luise Flegel - Assistant Front Office Manager on Jun 26, 2023
Dear Ms. Finck, thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you enjoyed your stay with us as well as your time in Vienna. It truly would be our pleasure to welcome you again as our guests if you decide to visit Vienna again. Until then we wish you all the best and summerly greetings from Vienna, Luise Flegel - Assistant Front Office Manager & The Harmonie-Team

10/10 Excellent

Allyn

Liked: Cleanliness, staff & service, property conditions & facilities
Vegan breakfast options! Nice room and bed too.
Response from Luise Flegel, Assistant Front Office Manager on Jun 15, 2023
Dear Ms. Elliot, thank you very much your wonderful review. It is a delight to read that you had a pleasant stay with us and especially enjoyed the vegan options at our buffet breakfast.We look forward to hopefully welcoming you again in the future and wish you all the best!Summerly greetings, Luise Flegel Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

MARIANA

Stayed 3 nights in May 2023
Response from Stefan Telser - Front Office Manager on Jun 7, 2023
Dear Mrs. Mariana!Thank you very much for your beautiful feedback. We are delighted that you have enjoyed your stay with us.Looking forward to welcoming you again one day in the future.Best regards,

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
What a unique and adorable Boutique Hotel! Super cute ‘dance’ theme going on throughout and even has a library where they offer complimentary tea in the afternoon. Room was beautiful and spacious and the breakfast each morning was plentiful and delicious. Was this in the BEST location? Probably not as everything to see in Vienna is either a bit of a hike or a train ride. But, the fact it was super charming made me forget about the rest and I highly recommend staying here!
Stayed 3 nights in May 2023
Response from Luise Flegel, Assistant Front Office Manager on Jun 1, 2023
Dear Ms. Schmoldt,thank you very much for taking the time to leave us your lovely feedback. It is truly a delight to hear that you had a wonderful stay with us and in Vienna and enjoyed the ballet theme of our Hotel Harmonie as well as our library and afternoon tea time as little oasis of relaxation as much as we do. Many thanks for your kind words! It would be our pleasure to welcome you back as our guest at another time. Until then we wish you all the best and sunny greetings from Vienna,Luise Flegel, Assistant Front Office Manager & The Harmonie Team

10/10 Excellent

Matthew Lawrence John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay. Staff incredibly friendly and a lovely breakfast selection. Rooms extremely comfortable. My only critique, and it is the only one, is that as a man traveling for work with shirts to iron - the iron in the room is not a steam iron and not very good quality. Other than that - amazing.
Stayed 2 nights in May 2023
Response from Luise Flegel - Assistant Front Office Manager on May 25, 2023
Dear Mr. Lawrence John, thank you very much for taking the time to write us your feedback. It is a delight to hear that you felt welcome by all our staff and had a pleasant stay with us and in Vienna. Thank you also for your comment and for your feedback on the iron in the room. We will look into the matter in order to improve and to meet the standard. Furthermore, we are very happy that you have enjoyed our organic and regional breakfast selection.It would be our pleasure to welcome you again as our guest at another time! With sunny greetings from Vienna, Luise Flegel Assistant Front Office Manager and The Harmonie Vienna Team

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with professional and helpful staff. A little fat away from most of the major attractions but good public transportation.
Stayed 5 nights in Apr 2023
Response from Stefan Telser - Front Office Manager on Apr 19, 2023
Dear Mrs. Cindy!Thank you very much for your comment. We are pleased that you have enjoyed your stay with us.Best regards,

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Harmonie Hotel; we stayed 9 nights. Perfect location with the tram stop two minutes away and 12 minutes from "city center"; you can even walk if you are up to that. Boutique hotel with beautiful design. Front desk staff was very professional and friendly. Taxi bookings (don't use Uber!), dinner reservations and tips, tram tickets, maps, etc. We had a comfortable room for the three of us (parents and 13-year old child). Crispy clean and quiet. Breakfast buffet was copious and varied -- a great way to start the day. We even took selfies with breakfast staff :-) Afternoon tea and pastries was also a daily ritual before later dinner. We will definitely return and make the Harmonie Hotel our Viennese home.
Stayed 10 nights in Mar 2023
Response from Stefan Telser - Front Office Manager on Apr 22, 2023
Dear Mr. Marc!Thank you very much for your beautiful comments regarding our hotel, our staff. the breakfast and the afternoon tea. We are very pleased that you have enjoyed your stay at the Hotel Harmonie Vienna and that you are planing to make our hotel your Viennese home. Looking forward to welcoming you again in the future.Best regards,

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff, breakfast, and amenities. Great place!
Stayed 2 nights in Apr 2023
Response from Victoria Mayer on Apr 11, 2023
Dear Peter, thank you for your feedback, we are pleased that you took the time to write your review and that you enjoyed your stay with us. Looking forward to welcome you again in Vienna, kind regards, Victoria Mayer Resident Managerin

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The property was well maintained and clean. The hotel is about one minute walk from the local bus and a bit longer walk downtown. However, the staff is very willing to help you figure out how to get anywhere. The breakfast was amazing. The daily teatime was very nice as well. I will be going back.
Stayed 7 nights in Mar 2023
Response from Stefan Telser - Front Office Manager on Apr 8, 2023
Dear Mr. Gary!Thank you very much for your comment. We are very pleased that you have enjoyed your stay with us and would be happy to welcome you again at the Hotel Harmonie Vienna.Best regards,

10/10 Excellent

Aude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Stefan Telser - Front Office Manager on Apr 2, 2023
Dear Mr./Mrs. Aude!Thank you very much for your comment. We are happy you have enjoyed your stay with us.Best regards,