elaya hotel vienna city center, Trademark by Wyndham

4.0 star property
Vienna's historic landmarks await just steps from this city center hotel, where travelers find themselves minutes from Stephansplatz and St. Stephen's Cathedral

Choose dates to view prices

Elaya hotel vienna city center puts travelers in Vienna's heart with staff who know the city inside out. Guests connect with free WiFi, drop off laundry for dry cleaning services, and get insider advice on tickets and tours that make exploring this historic capital effortless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

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About this property

elaya hotel vienna city center, Trademark by Wyndham

  • Upscale hotel near Stephansplatz
  • Close to St. Stephen's Cathedral and Spanish Riding School, elaya hotel vienna city center, Trademark by Wyndham provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
    • An elevator, concierge services, and a front-desk safe
    • Luggage storage, multilingual staff, and smoke-free premises
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guestrooms at elaya hotel vienna city center, Trademark by Wyndham include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with free toiletries and hair dryers
    • Flat-screen TVs with cable channels
    • Travel cribs, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 16

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is elaya hotel vienna city center, Trademark by Wyndham pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a required deposit per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at elaya hotel vienna city center, Trademark by Wyndham?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center, Trademark by Wyndham on Jun 14, 2026 start from CA $251, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at elaya hotel vienna city center, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city center, Trademark by Wyndham?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city center, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center, Trademark by Wyndham located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 522 out of 871 reviews
Rating 8 - Good. 260 out of 871 reviews
Rating 6 - Okay. 52 out of 871 reviews
Rating 4 - Poor. 24 out of 871 reviews
Rating 2 - Terrible. 13 out of 871 reviews

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast very good. Staff excellent. Room clean.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! The room was comfortable and quiet! Wonderful water temperature and pressure :) Beds were comfortable. The staff was very helpful with answering any questions. We loved our time in Vienna! Thank you for having us!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In central area with great access within walking distance to many things. Only downside was no foyer/lounge area.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Clean great location and very nice staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for us and we had everything we needed. The room was clean and comfortable and we’d happily stay here again.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

ANA RUBY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very poor hotel.. great location.. its more like a hostal…
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities
Friendly and welcoming staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Good central location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice hotel

We enjoyed being right in the heart of Vienna and walking to amazing sites and shops in this incredible city.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Gunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff who went out of their way to show us where good restaurants are in the immediate neighborhood
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel, the location was great, the property was very clean, and staff was wonderful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Room was spotless and spacious , excellent location close to centre . Only downside is we found it difficult to control the temperature .
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joachim

Liked: Cleanliness, staff & service
Great location, near pedestrian area and St Steven’s. Clean and efficient modern hotel!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elaya was a nice location. Close to nearby sightseeing
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tzahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

everything was very good, location, clean, rooms (we were actually upgraded which was great).
Stayed 4 nights in Aug 2025
Verified

8/10 Good

LISBERT

Liked: Cleanliness, property conditions & facilities
Central location. Just 3 minutes walk to Stephen’s Cathedral. Room was specious. Staff were attentive. Only drawback was the foul smell in the bathroom most likely plumbing related.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff / great location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, location is perfect
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast at the hotel. It was a nice room, except the towel heater did not work. Great area. Lots of shopping and restaurant options
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Svetlana

Liked: Amenities, property conditions & facilities
location is the best point. everything else is ok.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Boris

Liked: Amenities, property conditions & facilities
Excellent location,decent room,helpful stuff.Its modern and clean overall, but cleaning service us strange. They changed towels and do your beds every day,nothing else.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, quiet and clean!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Great location and staff!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly staff.
Stayed 3 nights in Mar 2025