Title: Anantara Palais Hansen Vienna Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Anantara Palais Hansen Vienna Hotel Travelers discover a luxury boutique hotel near Judenplatz where fine dining experiences complement elegant relaxation spaces in the cultural heart of Vienna ## Photo gallery for Anantara Palais Hansen Vienna Hotel ![Business centre - Anantara Palais Hansen Vienna Hotel (Vienna)](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/c2e9b30e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Tatsiana Navitskaya](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/c246a899-a53b-4061-a58c-0684d81f252c-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Premium Room (French Balcony) | Room amenity - Anantara Palais Hansen Vienna Hotel (Vienna)](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/baa7ecd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Anantara Palais Hansen Vienna Hotel (Vienna)](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/w3840h2557x0y3-62105374.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Anantara Palais Hansen Vienna Hotel (Vienna)](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/e54d2a15.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Anantara Palais Hansen Vienna Hotel sits in central Vienna, offering a sophisticated urban retreat. Guests can browse the onsite shopping, enjoy drinks at either of the two bars, book treatments at the spa, or take a refreshing swim in the indoor pool. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Spa - Pet friendly - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5563349&PinnedHotelID=5563349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5563349&PinnedHotelID=5563349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=5563349&PinnedHotelID=5563349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=5563349&PinnedHotelID=5563349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5563349&PinnedHotelID=5563349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=5563349&PinnedHotelID=5563349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5563349&PinnedHotelID=5563349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5563349&PinnedHotelID=5563349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 18 of 18 rooms ### View all photos for Deluxe Room ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/da796ded.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 356 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/91507f2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 391 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Premium Room (French Balcony) ![Premium Room (French Balcony) | Room amenity](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/baa7ecd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (French Balcony) ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 391 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Grand Room (Premium) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/975d5ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room (Premium) 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/fe0b5dc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 569 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite (French Balcony) ![Junior Suite (French Balcony)](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/3b9cd94c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (French Balcony) ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 569 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Suite (Anantara) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/a5a86796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Anantara) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 732 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/288730e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 570 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room (Extra Bed 2 Adults + 1 Child) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/91507f2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Extra Bed 2 Adults + 1 Child) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 391 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Premium Room (Extra Bed 3 Adults) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/91507f2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (Extra Bed 3 Adults) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 391 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Suite (Premium 1 Bedroom) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/c6e0415b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Premium 1 Bedroom) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/fe0b5dc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 2 Adults + 1 Child) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 569 sq ft - 2 bedrooms - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Junior Suite (Extra Bed 3 Adults) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/fe0b5dc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Extra Bed 3 Adults) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 569 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Grand Room (Premium, Extra Bed 2Ad + 1Ch) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/975d5ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room (Premium, Extra Bed 2Ad + 1Ch) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 498 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Grand Room (Premium, Extra Bed 3Adults) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/975d5ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room (Premium, Extra Bed 3Adults) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 498 sq ft - Sleeps 3 - 1 King Bed ### Presidential Suite ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 3003 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Suite (1 Bedroom ExtraBed 2 adults + 1 child) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/7104c7ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (1 Bedroom ExtraBed 2 adults + 1 child) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 570 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite (Anantara ExtraBed 2 ad + 2 ch) ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5570000/5563400/5563349/e3788756.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Anantara ExtraBed 2 ad + 2 ch) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-Anantara-Palais-Hansen-Vienna-Hotel.h5563349.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-Anantara-Palais-Hansen-Vienna-Hotel.h5563349.Hotel-Information) ## About the area Located on a river, Anantara Palais Hansen Vienna Hotel is in Innere Stadt neighborhood and is connected to a rail/subway station. Sigmund Freud Museum and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Judenplatz and Servitenkirche. Traveling with kids? Don't miss Giant Ferris Wheel. Spend some time exploring the area's activities, including Segway tours. [Visit our Vienna travel guide](https://www.expedia.ca/Vienna.dx178316) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.21658%2C16.36853&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Mwjf2MKIol1H87kW006fidwSwM8=) Schottenring 24, Vienna, Vienna, 1010 ### What's nearby - St. Stephen's Cathedral \- 11 min walk \- 0.9 km - Stephansplatz \- 11 min walk \- 0.9 km - Vienna Christmas Market \- 13 min walk \- 1.1 km - Hofburg Imperial Palace \- 14 min walk \- 1.2 km - Vienna State Opera \- 20 min walk \- 1.7 km ### Getting around - Schottenring U-Bahn - 4 min walk - Vienna Franz-Josefs-Station - 19 min walk - Vienna International Airport (VIE) - 23 min drive ### Restaurants - ‪ÉMILE Brasserie & Bar - ‬4 min walk - ‪Theo’s Lobby Lounge & Bar - ‬1 min walk - ‪Alles Wurscht - ‬5 min walk - ‪Restaurant Hansen - ‬4 min walk - ‪Qero - ‬4 min walk ## About this property ### Anantara Palais Hansen Vienna Hotel Luxury boutique hotel near St. Stephen's Cathedral Located close to Sigmund Freud Museum and Judenplatz, Anantara Palais Hansen Vienna Hotel provides shopping on site, dry cleaning/laundry services, and 2 bars. Indulge in a body treatment, a massage, and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a Michelin star rated meal. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a 24-hour health club and a 24-hour business center. You'll also enjoy perks such as: - An indoor pool - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - Express check-out, express check-in, and babysitting (surcharge) - Massage treatment rooms, concierge services, and smoke-free premises - Guest reviews speak highly of the helpful staff Room features All 152 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Extra amenities include: - Recycling and eco-friendly cleaning products - Rainfall showers, deep soaking tubs, and free toiletries - Flat-screen TVs with premium channels - Wardrobes/closets, separate sitting areas, and free infant beds ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![Bicycling](https://images.trvl-media.com/lodging/2000000/1750000/1745200/1745127/f5a9fa5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Amauris Vienna - Relais & Châteaux Innere Stadt - Pool - Spa - Pet friendly - Free WiFi 9.8 Exceptional 147 reviews CA $704 CA $794 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1745127&PinnedHotelID=1745127&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Regional cuisine](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308703/6d7cb87f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Vienna Innere Stadt - 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Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 44 to 49 per person - 2 bars/lounges - 2 restaurants - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Der Wintergarten - Edvard - Theo's Lounge & Bar ### Things to do - 24-hour health club - Full-service spa - Indoor pool - Piano - Sauna - Shopping - Steam room ### Family friendly - Babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Computer station - Conference space - Meeting rooms ### Outdoors - On a river ### Full-service spa - 6 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Art Deco architecture - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 1873 - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Living plant wall - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Frette Italian sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable/satellite channels - Pay movies - Tablet computer ### Food and drink - 24-hour room service - Champagne service - Electric kettle - Espresso maker - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Recycling - Separate sitting area - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 50 per pet, per night Service animals are welcome, and are exempt from fees 2 total (up to 77 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 2.848 percent will be charged We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 44 to 49 per person - Covered self parking fee: EUR 52 per day - Pet fee: EUR 50 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses eco-friendly cleaning products Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars. ### Property is also known as Hansen Kempinski Hansen Kempinski Vienna Kempinski Hansen Vienna Kempinski Palais Hansen Vienna Kempinski Palais Vienna Palais Hansen Kempinski Palais Hansen Kempinski Hotel Palais Hansen Kempinski Hotel Vienna Palais Hansen Kempinski Vienna Palais Kempinski Palais Hansen Kempinski Vienna Hotel ## Frequently asked questions ### Does Anantara Palais Hansen Vienna Hotel have a pool? ### How much does it cost to stay at Anantara Palais Hansen Vienna Hotel? ### Is Anantara Palais Hansen Vienna Hotel pet-friendly? ### How much is parking? ### What time is check-in at Anantara Palais Hansen Vienna Hotel? ### What time is check-out at Anantara Palais Hansen Vienna Hotel? ### Where is Anantara Palais Hansen Vienna Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Anantara Palais Hansen Vienna Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 817 8 - Good 132 6 - Okay 36 4 - Poor 11 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Elizabeth Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was amazing. The staff were fantastic and so accommodating and took amazing care of us every step of the way. We loved our stay here and would definitely visit again! ##### Elizabeth Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Hayley Jun 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel in a great location for the city and shops. ##### Hayley Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Traveling to Vienna, stay here! What an amazing hotel! The staff was so kind and the hotel is absolutely beautiful. For the first time I stayed at a hotel with the shower and bathtubs were so easy to use (very high tech). Conveniently located! Lastly, the breakfast was fantastic, don’t miss out. ##### Verified traveller Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Patricia May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location. ##### Patricia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Valerie Feb 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good staff and great location ##### Valerie Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Richard Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, modern property. ##### Richard Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Sharon Mar 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stuff , great room , great breakfast - anything you need for great vacation ##### Sharon Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Jasem Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel and room, and excellent staff ##### Jasem Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Gianluca Nov 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bathroom was excellent, the bed was very comfortable and clean looking room. ##### Gianluca Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Melinda May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and staff and service were amazing ! Nothing too much trouble. Suites were beautiful. Will be back ##### Melinda Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ivana Jul 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna! ##### Ivana Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Shiwen Aug 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was great ##### Shiwen Stayed 1 night in Aug 2023 ### 10/10 Excellent #### George Apr 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and professional Staff ##### George Stayed 3 nights in Apr 2024 ### 8/10 Good #### Rolando Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me. 1\. The coffee in the minibar was never restocked. I had to call twice to get more coffee 2\. The shower head from the rainforest shower part had only half the nozzles working. 3\. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky. Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful. ##### Rolando Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Niurca Nov 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay. Location. Check in. Cleanses Lobby café. Breakfast buffet Room condition Thanks Onay for your help at check out ##### Niurca Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Laura Aug 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location. ##### Laura Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Patrick Apr 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much! ##### Patrick Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Ian Sep 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave. ##### Ian Stayed 4 nights in Sep 2023 ### 6/10 Okay #### Maayan Apr 29, 2024 Disliked: Property conditions & facilities The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating. ##### Maayan Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Andrew Lee Dec 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an exceptional experience at the Anantara Palais Hansen during our visit to Vienna. This hotel truly lives up to its 5-star promise, exceeding all our expectations. The property is stunning, impeccably maintained, and embodies the level of luxury that American travelers associate with high-end hotels. Our rooms were spacious, beautifully furnished, and spotlessly clean, featuring large bathrooms with hot, invigorating showers. Every detail was thoughtfully considered to ensure comfort and style. The staff were outstanding—courteous, professional, and always willing to assist with a smile. Their dedication to service made our stay all the more enjoyable. Located in the heart of the Innere Stadt, the hotel is perfectly situated within walking distance of iconic attractions like the Vienna State Opera and Hofburg Palace. This convenient location made exploring Vienna a breeze. I highly recommend the Anantara Palais Hansen to anyone seeking a luxurious and memorable stay in Vienna. We would gladly stay here again on our next visit. ##### Andrew Lee Stayed 5 nights in Nov 2024 ### 6/10 Okay #### Timothy Aug 7, 2023 Large room but whole place feels a little tired and room could do with a deep clean - surfaces clearly not dusted frequently, carpet dirty. Had to ask at reception to get room cleaned as hadn’t been done whilst we were out (9-4) on Saturday so maybe not enough staff? Breakfast shambolic on first day but much better with really helpful staff on second and third days. There’s a lot of competition in Vienna and Kempinski’s current formula there isn’t a winner ##### Timothy Stayed 3 nights in Aug 2023 ### 8/10 Good #### Connor Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience. ##### Connor Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Fariah Nov 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk. ![](https://a.travel-assets.com/ugc/hotel-reviews/36c69eeb-f73f-40ed-9e55-2415551fde76-1764080405698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fariah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Claire Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful room and nice lobby bar in the evening. ##### Claire Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jorge Dec 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Jorge Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Kaiserhof Wien](https://www.expedia.ca/Vienna-Hotels-HOTEL-KAISERHOF-WIEN.h4006.Hotel-Information) > > [Hotel Beethoven Wien](https://www.expedia.ca/Vienna-Hotels-Hotel-Beethoven-Wien.h3979.Hotel-Information) > > [Austria Trend Hotel Ananas](https://www.expedia.ca/Vienna-Hotels-Austria-Trend-Hotel-Ananas.h2737.Hotel-Information) > > [The Social Hub Vienna](https://www.expedia.ca/Vienna-Hotels-The-Social-Hub-Vienna.h44986621.Hotel-Information) > > [ Leonardo Hotel Vienna Hauptbahnhof](https://www.expedia.ca/Vienna-Hotels-Star-Inn-Hotel-Wien-Hauptbahnhof.h9732886.Hotel-Information) > > [Hotels in Downtown Vancouver](https://www.expedia.ca/Downtown-Vancouver-Vancouver-Hotels.0-n6058432-0.Travel-Guide-Filter-Hotels) > > [Hilton Vienna Park](https://www.expedia.ca/Vienna-Hotels-Hilton-Vienna-Park.h1103.Hotel-Information) > > [NH Wien Belvedere](https://www.expedia.ca/Vienna-Hotels-NH-Wien-Belvedere.h571206.Hotel-Information) > > [Hotels near Black Bear Casino](https://www.expedia.ca/Black-Bear-Casino-Hotels.0-l553248621532652267-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [InterContinental Vienna by IHG](https://www.expedia.ca/Vienna-Hotels-InterContinental-Vienna.h9933.Hotel-Information) > > [Hotel Am Konzerthaus - MGallery Collection](https://www.expedia.ca/Vienna-Hotels-Hotel-Am-Konzerthaus-Vienna-MGallery.h10090.Hotel-Information) > > [Leonardo Hotel Vienna Schönbrunn ](https://www.expedia.ca/Vienna-Hotels-Star-Inn-Hotel-Wien-Schonbrunn.h5857455.Hotel-Information) > > [All Inclusive Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-All-Inclusive-Hotel.0-0-d6022969-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel Regina](https://www.expedia.ca/Vienna-Hotels-Hotel-Regina.h21066.Hotel-Information) > > [Motels Edmonton](https://www.expedia.ca/Edmonton-Motels.d180002-aaMotels.Travel-Guide-Accommodation) > > [Austria Trend Hotel Savoyen Vienna](https://www.expedia.ca/Vienna-Hotels-Austria-Trend-Hotel-Savoyen-Vienna.h7797080.Hotel-Information) > > [ANDAZ VIENNA AM BELVEDERE, BY HYATT](https://www.expedia.ca/Vienna-Hotels-Andaz-Vienna-Am-Belvedere-A-Concept-By-Hyatt.h34572779.Hotel-Information) > > [All Inclusive Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel Stefanie](https://www.expedia.ca/Vienna-Hotels-Hotel-Stefanie.h21541.Hotel-Information) ### Flights > [Flights from Brisbane (BNE) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/bne/yyz/brisbane-to-toronto) > > [Flights from Mississauga (YYZ) to Reserve Mines (YQY)](https://www.expedia.ca/lp/flights/yyz/yqy/toronto-to-sydney) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Flights from Halifax, NS (YHZ-Stanfield Intl.) to Toronto (YTO-All Airports)](https://www.expedia.ca/lp/flights/yhz/yto/halifax-to-toronto) > > [Flights from Mississauga (YYZ) to Kenner (MSY)](https://www.expedia.ca/lp/flights/yyz/msy/toronto-to-new-orleans) > > [Flights from bagotville airport](https://www.expedia.ca/lp/airports/ybg/flights-from-bagotville-airport) ### Cars