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Reviews of 25hours Hotel Vienna at MuseumsQuartier

4 out of 5
25hours Hotel Vienna at MuseumsQuartier
Lerchenfelder Strasse 1-3, Vienna, Vienna

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

TEMIDAYO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Response from 25hours Hotel on Apr 17, 2024
Dear Temidyo ;)Thanks for the good review!We hope to see you back soon, for another fantsastic stay.

10/10 Excellent

Chanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was funky In a very cool way. Location was absolutely prime. Easy walk to many places, coffee spots, grocery stores, restaurants and train station.
Stayed 3 nights in Mar 2024
Response from 25hours Hotel on Apr 17, 2024
Dear Chanda ;)We're thrilled you enjoyed the funky vibe of our property! It's great to hear that our prime location made your stay convenient, with easy access to various amenities and attractions. We hope to welcome you back soon for another fantastic stay!

6/10 Okay

Marialena

Travelled with partner
Liked: Cleanliness, staff & service
Overall it’s a hotel that looks nice. However they have prioritised looks over comfort. Rooms are quite small and they lack of any wardrobe space. Photos are quite deceiving and even the smallest room available looks bigger than we had. The only area to hang anything are some coat hooks with hangers. Now noise! We were on the first floor and although I’m sure we missed on the noise from the bar upstairs that lots of reviewers complain about, we had the road noise. I think that they should have invested in sound insulation. We were rudely awoken by an ambulance at 5 am. Bed was comfortable but pillows were very thin. The floor is some strange material but it just didn’t look clean. They offer free minibar but this is not replenished. It feels like they are trying too hard to be trendy but forgetting that the very basic offer should be a good nights sleep. Location is not bad. A short walk to the main attractions. We didn’t have the breakfast as 28 euros looked too steep. However breakfast around Vienna is cheaper and with so many options for nice cafes to visit, I’d skip breakfast at the hotel.
Stayed 3 nights in Mar 2024
Response from 25hours Hotel on Apr 17, 2024
Dear Marialena ;)We're sorry for the inconvenience. We appreciate your feedback and will use it to improve our services.Hopefully you'll give our brand another chance sometime.

6/10 Okay

Everett

Liked: Cleanliness
25 hours Vienna was mostly fine -- it's trying a bit too hard IMO with its snarky messaging, but that's just my personal preference. It's in a nice area and it has good amenities. It was perhaps "overly popular" judging by the number of parties and guests that would swarm the rooftop bar -- that made it hard to actually visit the rooftop bar and nearly impossible to get service, unfortunately.
Stayed 9 nights in Mar 2024
Response from 25hours Hotel Reception on Apr 1, 2024
Dear Everett ;)Thank you for your review!We are really sad to hear that you have't good a good time on our bar, but we'll be sure to remedy the service.Kind Regards

10/10 Excellent

Kurt, Pelham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As always - love staying at this hotel!
Stayed 1 night in Mar 2024
Response from Victoria Front Office on Apr 1, 2024
Dear Kurt ;)Thank you so much for the fantastic review!We really appreciate it, and see you hopefully soon.Kind Regards

2/10 Terrible

IM

Stayed 1 night in Mar 2024
Response from 25hours Hotel on Apr 17, 2024
Dear IM :)Thank you for your review!We are always looking to improve ours services.

2/10 Terrible

IM

Disliked: Cleanliness, amenities, property conditions & facilities
Tiny rooms and dirty.
Stayed 2 nights in Mar 2024
Response from 25hours Hotel Reception on Apr 1, 2024
Dear IM ;)We are realy sorry that you had such a bad experience!We will definetly try to change the things you brought to our attention. If there is anything we can do for your next stay, don't hesitate to contact us anytime.Kind Regards

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in Room was really good with view over front of property. Spacious with biggish bathroom. Free minibar too for a bonus. Breakfast was the best. Cereals, porridge, muesli, fruit, youghurts, various breads, boiled eggs, scrambled eggs, bacon, sausages, hash browns, tomatoes, coffees, various loose leaf teas. Safe to say I have never had as good breakfasts before. Other extras like a Freitag bag to use for your stay, bikes I believe as well. If you’re coming to Vienna, and looking for a fun place to stay this will be for you
Stayed 3 nights in Mar 2024
Response from Victoria Front Office on Apr 1, 2024
Dear Colin ;)Thank you so much for the fantastic review. We are pleased that you apreciate everything we've got to offer. We hope to see you again sometime, and then maybe you can also try our bikes in warm weather. As our quote is "put fun between your legs" Kind Regards

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, the decor is just so whimsical and everything is on point, the rooms are simple but has everything you need. Very artsy vibes and I would stay here again.
Stayed 1 night in Feb 2024
Response from 25hours Hotel Reception on Feb 19, 2024
Dear Yu ;)Thank you for your glowing review! We're thrilled to hear that you found our hotel amazing, with whimsical decor and artsy vibes. It's wonderful to know that you enjoyed the simplicity of our rooms and found them well-equipped. We can't wait to welcome you back for another stay in the future!

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most creatively designed interiors!. A favorite hotel that I hope to return to one day.
Stayed 2 nights in Jan 2024
Response from 25hours Hotel Reception on Feb 19, 2024
Dear Denise ;)Thank you so much for your wonderful feedback! We're thrilled to hear that you found our interior design creative and that our hotel has become a favorite for you. We look forward to welcoming you back one day for another memorable stay!

10/10 Excellent

Revaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 25hours Hotel Reception on Feb 19, 2024
Lieber Revaz ;)Vielen Dank für Ihre großartige Bewertung! Wir freuen uns sehr über die volle Punktzahl und sind begeistert, dass Sie mit Ihrem Aufenthalt rundum zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome breakfast
Loved our New Years stay here - the location was perfect, right next door to our NYE gala - and the breakfast was AMAZING. The vibe was down to earth and welcoming, the space was very clean. We thoroughly enjoyed our stay.
Stayed 2 nights in Dec 2023
Response from 25hours Hotel Reception on Feb 19, 2024
Dear Carissa ;)Thank you for your fantastic review! We're thrilled to hear that you loved your New Year's stay with us. It's wonderful to know that our location, breakfast, and welcoming vibe contributed to a memorable experience. We strive to provide a clean and comfortable environment for all our guests, and we're glad you enjoyed it. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for art lovers
Fun atmosphere, friendly staff, clean.Picked this spot to be close to museums as Vienna was a quick stop. Heated bathroom floors were a fun surprise!
Stayed 2 nights in Dec 2023
Response from 25hours Hotel Reception on Feb 19, 2024
Dear Guest ;)Thank you for your wonderful review! We're delighted to hear that you enjoyed our fun atmosphere, friendly staff, and cleanliness. It's great to know that our heated bathroom floors added to your experience. We're glad you chose us for your quick stop in Vienna, and we hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
What a wonderful, fun, interesting and comfortable place! We loved staying here, and the restaurant in the building is excellent, as well.
Stayed 1 night in Dec 2023

10/10 Excellent

florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Brian, Jacksonville Beach

Liked: Cleanliness, staff & service, property conditions & facilities
A great enjoyable hotel neat the inner city and shopping. My only complaint would be the fitness area. It was extremely feminine. Named the Mermaid club, it had no Nautilus type machine to work out on or even weights. I felt uncomfortable in the area. I thought when I booked that there was weights or weight machines. Perhaps an area for muscle fitness could be added instead of such a feminine unused spa area. Great staff and service.
Stayed 4 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great and fun hotel! I really enjoyed staying here and it was conveniently located near many attractions and near the subway! Would stay here again!
Stayed 2 nights in Oct 2023

6/10 Okay

Daniel, Gainesville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s a fun place to stay. The rooftop bar is nice and the breakfast is quite good but maybe not for the price. The room is super tiny as is the bathroom. The bed was quite comfortable. For the money, it is not good value. There are many other places in Vienna that are better choices.
Stayed 1 night in Dec 2023

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Restaurant was so good. The check in staff, especially Carla and Georg Were excellent. Georg went above and beyond Helping us obtain train tickets We are so appreciative for his help.
Stayed 2 nights in Dec 2023

6/10 Okay

stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was okay.
25 hours hotel is in a nice area and nice surroundings. The rooms are nice but need freshening up. The complimentary mini bar was not re stocked for 2 days.when I asked why I was told I had to request this each day,never had that system at any other hotel. Room service menu is 7 or 8 items.when I used it they told me I could order but would have to collect it myself. Not bad not great hotel for the money.
Stayed 4 nights in Dec 2023

10/10 Excellent

Drew Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique fun location. Recommend for age groups below 35 years of age. Rooftop bar is popular with locals. Not great parking situation. Parking on site costs extra.
Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great quirky hotel
This hotel is the quirky choice. The circus themed hotel offers your eyes plenty of delights! It's location is within walking distance to the centre of Vienna and if you dont want to walk, it is very close to the Metro too.
Stayed 2 nights in Nov 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quirky hotel! Very friendly helpful staff!
Stayed 3 nights in Nov 2023

6/10 Okay

Paul, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Free Mini Bar was empty & half drunk water on arrival however we received a drink voucher for two persons in compensation, Our room was noisy at night since it was on the 1st floor and on Friday & Saturday lots of Drunk Viennese were in the near vicinity. Roof top bar was very busy and the service could have been better. Also, there were no replacement tissues in the bathroom which was very disappointing.
Stayed 3 nights in Nov 2023

10/10 Excellent

Victoria Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly efficient staff and good chose of breakfast !
Stayed 4 nights in Nov 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and good location. Loved the perks of the free stuff in the mini bar! Soap and shampoo were amazing.
Stayed 6 nights in Oct 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Anne Marie

Travelled with family
Liked: Amenities
Good location, Quirky decoration and breakfast was very good. Decoration a bit tired but was clea.
Stayed 3 nights in Aug 2023
Response from Front Office Manager VIE on Aug 17, 2023
Dear Anne Marie,Many thanks for taking your time in order to share your experience here with us.We're delighted to hear that in overall, you did enjoy your stay with us.Especially the fantastic feedback regarding the breakfast is amazing. Thank you for that.We're looking forward to welcome you again hopefully soon here in Vienna!Best regards,SebastianFront Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from the staff of the 25hours Hotel Vienna on Aug 12, 2023
Dear Markthank you very much for the great rating you left us with after your stay. It's a pleasure to see that you enjoyed the stay. We hope to see you again during a future stay in Vienna and wish you the best

10/10 Excellent

Ralph

Stayed 2 nights in Mar 2023
Response from das Team aus dem 25hours Hotel Wien on Aug 12, 2023
Hey Ralph!Danke dir für die tolle Bewertung! Es freut uns zu sehen, dass es dir so sehr bei uns gefallen hat. Wir hoffen dich auch in Zukunft bei uns zu sehen, und verbleiben mit besten Grüßen

10/10 Excellent

Ronald, Norco

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. The place is upbeat and staff nice .
Stayed 1 night in Jul 2023
Response from the 25hours Hotel in Vienna on Aug 12, 2023
Dear Ronald Thank you for the 5/5 rating, we're glad to see that you enjoyed the stay with us.Best regards

10/10 Excellent

Ashish

Travelled with family
Close to all local attractions. The staff was very friendly and accommodating. Great experience overall.
Stayed 2 nights in Jun 2023
Response from the staff of the 25hours Hotel Vienna on Aug 12, 2023
Dear AshishThank you very much for the great rating and the short but excellent review. We're glad that our colleagues were able to make your stay an overall great experience.Best regards

10/10 Excellent

ian

Stayed 1 night in Jun 2023
Response from the 25hours Hotel in Vienna on Aug 12, 2023
Dear IanThank you very much for the great rating you left us with.We do hope that you'll visit us again in the future.Best regards

10/10 Excellent

mukesh

Stayed 1 night in Jun 2023
Response from the 25hours Hotel in Vienna on Aug 12, 2023
Dear MukeshThank you for the 10/10 rating! We're glad to see that we managed to make your stay a spectacular one and do hope to see you again. Until then we remain with best regards

10/10 Excellent

Eranga

Stayed 5 nights in May 2023
Response from the 25hours Hotel in Vienna on Aug 13, 2023
Dear ErangaThank you for the great rating, we're glad to see that you enjoyed your stay so much.Best regards

10/10 Excellent

Harsh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home - Vienna
Excellent stay at the hotel, it have a amazing atmosphere. The staff are supper friendly and always give the best advise on where to eat, shop and the most cost effective way to use public transportation. Rooms are clean and spacious, with unique design in each room.
Stayed 3 nights in May 2023
Response from the staff of the 25hours Hotel Vienna on Aug 13, 2023
Dear HarshThank you very much for the great rating and the lovely review, you left us with. We're glad to read that you had such a positive stay at our hotel and we do hope, you'll visit us again in the future.Until then with best regards

4/10 Poor

Mark

Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Stayed 1 night in May 2023
Response from the staff of the 25hours Hotel Vienna on May 14, 2023
Dear AndrewThank you very much for the 10 out of 10 rating. We're glad to see that you enjoyed the stay and hope to see you again.Best regards

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, interesting theme . Comfortable room. Better than average breakfast
Stayed 1 night in Apr 2023
Response from the 25hours Hotel in Vienna on May 14, 2023
Dear LisaThank you for your feedback and the rating. We're glad to read that you enjoyed the stay with us and hope to have you back someday.Best regards

10/10 Excellent

Jean

Stayed 1 night in Apr 2023
Response from the staff of the 25hours Hotel Vienna on May 14, 2023
Dear JeanThank you for your 10 out of 10 rating. We're glad that we were able to make your stay with us such a positive experience. We hope to see you again in the future.Best regards

10/10 Excellent

ANDREAS

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from das Team vom 25hours Hotel in Wien on Apr 17, 2023
Danke dir Andreas für 10 von 10 Punkten bei deiner Bewertung! Hoffentlich bis bald

10/10 Excellent

Eduard

Stayed 1 night in Mar 2023
Response from the staff of the 25hours Hotel Vienna on Aug 13, 2023
Dear EduardThank you for the stellar rating! We're happy that you enjoyed such a good time in our hotel.Best regards

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fun place! Lots of character. Warm, cozy, quirky, great pumpkin soup, and lovely relaxing in the spa/gym area. I will go back.
Stayed 8 nights in Feb 2023
Response from the staff of the 25hours Hotel Vienna on Aug 13, 2023
Dear ShawnThank you very much for your great review and the promise that you'll be back! We're looking forward to your future stay with us.Best regards

10/10 Excellent

david, Cardiff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to all city attractions. Very good breakfast, good gym for a hotel gym, clean basic room. Would come back for sure
Stayed 2 nights in Feb 2023
Response from the staff of the 25hours hotel on Feb 9, 2023
Dear David Thank you for the great rating and the promise that you will be back with us in the future. We wish you the best

8/10 Good

Stephanie

Stayed 1 night in Feb 2023
Response from das Team vom 25hours Hotel Wien on Feb 9, 2023
Liebe StephanieDanke dir für die 8 von 10 Punkten. Es freut uns zu sehen, dass es dir so ziemlich bei uns gepasst hat. Wir hoffen du besuchst uns in Zukunft nochmal, damit wir dir dann einen noch besseren Aufenthalt bereiten können.Mit besten Grüßen

8/10 Good

Barrington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from the 25hours Hotel in Vienna on Aug 13, 2023
Dear BarringtonThank you for 4 out of 5 points. We're glad that you seemingly enjoyed the stay in our hotel, and do hope that you'll visit us again someday.Best wishes

10/10 Excellent

Kimberly, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun and funky place near the InnerStadt. Great for couples
Response from the team of the 25hours Hotel Vienna on Jan 12, 2023
Dear KimberlyThank you for your short and positive review, as well as the 5 out of 5 rating. We do hope you'll visit us again in the future and remain with best regards until then

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
El hotel es muy bonito, es céntrico y lo cuidan bien. El unico inconveniente que tuvimos es que la tubería de la ducha emite un olor desagradable, todo lo demás estuvo bien.
Response from 25 Hours on Jan 6, 2023
Dear Tomas, thank you for your rating and for taking the time to share your detailed feedback with us. I am happy to hear that you enjoyed your stay with us.Thank you for your comments regarding cleanliness. Please be assured that I will follow up on this. Only with the help of our guests, we can achieve to improve our service. Best regards25hours Hotel am Museumsquartier

8/10 Good

Lisa, Sandys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made my birthday special by surprising me with a bottle of champagne and a nice handwritten birthday card! Really made my day!
Response from the staff of the 25hours hotel on Jan 11, 2023
Dear LisaWe're glad to read our team was able to make your stay and your birthday a special one. And we're thankful for 4 out of 5 stars. Plus we do hope you'll visit us or any other 25hours hotel again some day in the future.Best regards