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Reviews of Radisson Blu Anchorage Hotel, Lagos, V.I.

4.5 out of 5
Radisson Blu Anchorage Hotel, Lagos, V.I.
1A Ozumba Mbadiwe St, Victoria Island, Lagos

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 245 reviews" "
Rating 8 - Good. 80 out of 245 reviews" "
Rating 6 - Okay. 28 out of 245 reviews" "
Rating 4 - Poor. 16 out of 245 reviews" "
Rating 2 - Terrible. 16 out of 245 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Olutosin

Disliked: Cleanliness, property conditions & facilities
This is an overrated hotel. Please remove the art work on the wall, it does not look good at all. Why would you put someone as a art work😞 Also, dirty rooms, noisy lobby, and stinky environment. I still haven't received my refund yet; y'all better refund my money. The staff were good! The lake view was nice, but the overall vicinity was not comforting and welcoming to me....
Stayed 5 nights in Mar 2024
Response from Management on Apr 16, 2024
Dear Olutosin,I sincerely apologize for the issues you encountered during your stay. All inconveniences caused are totally regretted.Thank you for the patronage and for the feedback. We promise to look into the concerns raised and take the necessary actions.Regards,

10/10 Excellent

Sendie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet.
Stayed 3 nights in Apr 2024
Response from Management on Apr 15, 2024
Dear Olutosin,Thank you for taking out time to send us a review.We are glad you enjoyed your visit with us and found the environment safe and quiet.The safety and security of every guest is paramount on our list.We look forward to welcoming you back soon.

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of the staff was first class.
Stayed 7 nights in Mar 2024
Response from Management on Apr 15, 2024
Dear Evelyn,Thank you for sharing your wonderful review and giving us a five-star rating. I was extremely pleased to read that our team ensured your stay was beautiful. We look forward to welcoming you back. Best regards,

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing was the facility. I felt very comfortable staying here.
Stayed 9 nights in Feb 2024
Response from Management on Apr 15, 2024
Dear Lewis,Thank you for sharing your wonderful review and giving us a five-star rating. I was extremely pleased to read that our team ensured your stay was beautiful. We look forward to welcoming you back. Best regards,

10/10 Excellent

Ime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Olutomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and the staff is just delightful! If you deal with Mark at the bar, you’ll always be in great hands!!
Stayed 1 night in Dec 2023

10/10 Excellent

Olufemi

Stayed 4 nights in Dec 2023

6/10 Okay

Olufemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a nice place to stay but the water is really not clean to use.
Stayed 2 nights in Dec 2023

10/10 Excellent

Itunu

Stayed 4 nights in Dec 2023

8/10 Good

ADEDOYIN

Travelled with family
Stayed 4 nights in Dec 2023

10/10 Excellent

Ikechukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2023

10/10 Excellent

Moshe

Stayed 4 nights in Jul 2023

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Eyad

Business traveller
Liked: Cleanliness, staff & service, amenities
I had an overall good stay. I recommend it!
Stayed 2 nights in May 2023
Response from Ahmed Raza, General Manager on May 17, 2023
Dear Eyad,We are incredibly grateful that you took the time to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience and would recommend us.Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.Regards,

10/10 Excellent

Diane Weisz

Stayed 3 nights in May 2023
Response from Ahmed Raza, General Manager on May 17, 2023
Dear Diane,We are incredibly grateful that you took the time to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.Regards,

10/10 Excellent

Gideon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the experience was well worth it.
Stayed 2 nights in Apr 2023
Response from Reservations on May 5, 2023
Thank you for the feedback

8/10 Good

Roshan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good all round! Room service could have been better, food was not expected. I ordered a seafood soup via room service, completed underwhelmed, all of the seafood was cut or crushed into little bits, a very expensive meal for not a lot of food.
Stayed 2 nights in Apr 2023
Response from Ahmed Raza, General Manager on May 17, 2023
Dear Roshan, It was a pleasure to host you during your recent stay.Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed your overall stay, we would like to apologize for not meeting your expectations in regard to the meal.Please know we value our guests’ feedback and your comments have been shared with our culinary team so we may continuously improve the guest experience. We would love the opportunity to exceed your expectations and would like to invite you back to the hotel very soon.Warm Regards,

8/10 Good

lakisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.....
Stayed 2 nights in Jan 2023
Response from Management on Mar 23, 2023
Dear Lakisha, Thank you for taking out time to send us a review. We are glad you enjoyed your stay with us. We look forward to welcoming you back soon. Regards,

10/10 Excellent

Yoshinori

Stayed 3 nights in Feb 2023
Response from Management on Mar 23, 2023
Dear Yoshinori, Thank you for taking out time to send us a review. We are glad you enjoyed your stay with us. We look forward to welcoming you back soon. Regards,

6/10 Okay

Medgina

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was nice. I was able to pay more to check in earlier. The hallway leading to the room had a musty, horrendous scent. I mentioned this to the staff and they seemed to spray something that subsided the smell. In my bathroom, I was really disappointed to see dust in corners. It is as if no one had cleaned the bathroom. I mentioned this but nothing was done. This was extremely disappointing because I was expecting way more from Radisson especially with the price that I payed.
Response from Management on Feb 27, 2023
Dear Medgina,We are very pleased with your choice of Radisson Blu Anchorage hotel. Thank you for the patronage and for taking the time to fill our online customer satisfaction survey. On behalf of the team, I sincerely apologize for all the issues you encountered during your stay. All inconveniences these might have caused you are totally regretted. Your feedback has been reviewed with the team and necessary actions have been taken to. We look back to welcoming you in the nearest future with the hope of turning your experiences around.Best Regards,

2/10 Terrible

Institute for African

Disliked: Amenities, property conditions & facilities
This hotel should stop charging those exorbitant prices for the terrible conditions! The room hallways had a terrible smell! My room had broken amenities including a cracked sink, a trash container without a cover and a broken safe. I would not stay at this hotel again. For the money they charge you would expect at the minimum facilities that match up to a Holiday Inn. This hotel needs a serious overhaul or renovations. Stop charging high rates for poor amenities! The staff were kind and serviceable but you cannot continue to make your staff apologize for your terrible amenities!
Stayed 1 night in Jan 2023
Response from Management on Feb 27, 2023
Dear Guest,Thank you for your most recent stay and for taking the time to share your feedback through this medium.I sincerely do empathize regarding your feedback. I sincerely apologize for not meeting your expectations on this stay. Your feedback will be reviewed with the team and we shall be contacting you personally for more information.Best Regards,

10/10 Excellent

Tammy

Stayed 1 night in Jan 2023
Response from Management on Feb 27, 2023
Dear Tammy, Thank you for your rating. We look forward to having you again at our hotel. Best regards,

10/10 Excellent

Madubueze

Liked: Cleanliness, staff & service, property conditions & facilities
A place like home
Stayed 2 nights in Dec 2022

8/10 Good

Idahosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, safe, and secure hotel Ung facility on the island. Location is quiet and central, away from the bustling activities of Lekki. Facility is clean and well maintained.
Stayed 2 nights in Nov 2022

6/10 Okay

DANIELLE

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property felt very secure; rooms had stair access, which is nice when there are rolling power outages. Unfortunately, there was an overwhelmingly strong mildew/moldy odor and the tap water was clearly unhygienic.
Stayed 3 nights in Aug 2022

8/10 Good

Anirudh

Stayed 8 nights in Sep 2022

2/10 Terrible

Ndidiamaka

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel had brown water running from the taps. I also had my bed made with a stained sheet- at some point I thought I was being pranked...overall terrible for the amount of money they charge. Will not stay here again.
Stayed 1 night in Dec 2021

2/10 Terrible

ABDUL RAZAK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very sad experience staying at Radisson Blu Anchorage Victoria Island, Nigeria. The moment I entered the room it was stinking, didn't expect such an expensive hotel to turn out into such a huge disappointment. The service in the hotel was pathetic and also during checkout I was made to wait for more than 45 minutes because the hotel staff didn't have Naira to give me back. Finally I had to ask them to call their Front Office Manager (Ms. Maureen) to intervene. Honestly speaking we travel to Nigeria every month from Dubai by will never be there nor will I recommend anyone to stay in this hotel in the future.
Stayed 4 nights in May 2022

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The room was clean and comfortable, and the service was great. Everyone was very friendly! Godwin was super helpful!!
Stayed 1 night in May 2022

10/10 Excellent

Orji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views of the ocean
Stayed 1 night in Apr 2022

8/10 Good

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strengths: The Radisson was safe and the facilities were nice. Right by the water so great views, staff were professional, restaurant and dining options were present, the room and hotel was nicely decorated, available tv channels, and the hotel was appropriately priced. Weakness: The wifi signal could have been much better.
Stayed 1 night in Mar 2022

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer services and nice environment
Stayed 2 nights in Feb 2022

4/10 Poor

Maureen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Paid extra for a lagoon view with lounge access which wasn’t worth the price. The bathroom needs to be renovated, not up to a 3 star standard. Hot shower not hot enough, AC too cold. Hallway smelled like vomit. Business lounge very small. Paid a lot of money to add full breakfast which was not worth the price. The hotel is very quiet, older crowd. I wouldn’t come back.
Stayed 1 night in Feb 2022

10/10 Excellent

Abdulrazaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the terrace was excellent. She was extremely courteous. Overall, it was a very good experience.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is definitely the hotel to stay in Lagos
This is hands down one of the best hotels in Lagos. I spent a week at the continental hotel, and I would only recommend it to people I terribly detest. To check into the radisson after that, was wonderful delight. From the moment security allowed me in through the doors, I realised I was in the right place. Every single person/staff I dealt with and encountered was professional and courteous, obviously well trained. You don’t get the typical bad behaviour that unfortunately is prevalent amongst people working in hospitality in Nigeria. The bed was very comfortable, air conditioner worked excellently, the linens were in good condition. Truth is, there was nothing to fault here. Breakfast was great, service was good. I highly recommend this hotel as the place to be, and this is the only place I will ever stay henceforth.
Stayed 4 nights in Jan 2022

10/10 Excellent

FOLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and stay
Stayed 3 nights in Dec 2021
Response from Management on Dec 21, 2021
Dear Stephanie, We are glad to know that you had a worthwhile experience in Radisson Blu Anchorage. Thank you for your recent patronage and for taking the time to share your experiences here. Our promise is to continue to provide quality services at all times. I look forward to welcoming you back in the future. Best Regards,

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful yet filled with great energy...the buzz of happy people talking, listening to music, being in a great place. I love coming here for a quick get away from the routine! Love the pool and the wonderful view of the busy Lagoon.
Stayed 1 night in Nov 2021
Response from Management on Dec 21, 2021
Dear Melissa, Thank you for your recent visit to our hotel and for taking the time to share your experiences here. We are pleased to know that you had a memorable experience. At Radisson Blu, every moment matters as we are always poised in giving value-added services always. Thank you for the nice comments and I look forward to welcoming you back. Best Regards,

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Radisson and will return there again. Specifically Johnson at the front desk was very helpful. Thank you
Stayed 1 night in Nov 2021
Response from Management on Dec 21, 2021
Dear Edward, Thank you for choosing to stay with Radisson blu Anchorage hotel Lagos. I am glad to know that you had a great experience during your stay. It is in our DNA to offer memorable experiences to our guests. Thank you for the feedback. We promise to continue to provide solid services to ensure our guests always get value for money spent. I look forward to welcoming you back. Best Regards,

10/10 Excellent

Sarah, cortlandt manor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay before heading back to the states. Trip almost started as a disaster because we didn’t have our passports with us. They require it for check in. Thank God we had a photo with us. Excellent stay. Transport from airport was made prior to arrival. Extremely comfortable room with plenty of space to lounge. I took advantage of the pool. We did eat both nights at the hotel. Buffet dinner was wonderful with plenty of options. Room service the next day was perfect. Saw the gym, spa and lower level boutiques. Didn’t use, but so nice to know that it was there. Would definitely stay again if on VI.
Stayed 2 nights in Nov 2021
Response from Management on Dec 21, 2021
Dear Sarah, Thank you for sharing your wonderful review on Expedia about your experiences at Radisson Blu Anchorage hotel. It gives me joy to know that your expectations were met. Be assured of always getting value for the money you spend any time at the hotel. I look forward to welcoming you back soon. Best Regards,

10/10 Excellent

Olaniyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Obafemi

Stayed 1 night in Oct 2021

10/10 Excellent

Ali Yakubu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Oct 2021

10/10 Excellent

Tawona, Homestead

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, Comfy, delicious food, Pleasant staff
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! 5* indeed! There was thorough security upon entry. The hotel was classy, clean and contemporary. With a lovely bar and restaurant outside by the sea view! The room was also clean and spacious! Could not complain
Stayed 1 night in Jul 2021
Response from Management on Aug 16, 2021
Dear Guest, Thank you for choosing to stay with Radisson blu Anchorage hotel Lagos. I am glad to know that you had a great experience during your stay. It is in our DNA to offer memorable experiences to our guests. Thank you for the feedback. We promise to continue to provide solid services to ensure our guests always get value for money spent. I look forward to welcoming you back. Best Regards,

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated and shadow of former self. Rooms old and dated. Towels dirty and worn even with holes in them
Stayed 2 nights in Jun 2021
Response from Management on Jun 17, 2021
Dear Guest, Thank you for your feedback my apologies for the towel issue. This is currently being reviewed with the team and I promise such issues would not arise again. I look forward to welcoming you back.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a conducive environment, with great interior, staff service and the food is good too.
Stayed 1 night in May 2021
Response from Management on Jun 3, 2021
Dear Guest, Thank you for your recent stay at the hotel. Your feedback is well appreciated. We promise to continue to improve on our services. I look forward to welcoming you back soon. Best Regards