Indoor pool

Reviews of Fairfield Inn & Suites Victoria

2.5 out of 5
Fairfield Inn & Suites Victoria
7502 N Navarro Street, Victoria, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 149 out of 304 reviews" "
Rating 8 - Good. 83 out of 304 reviews" "
Rating 6 - Okay. 38 out of 304 reviews" "
Rating 4 - Poor. 19 out of 304 reviews" "
Rating 2 - Terrible. 15 out of 304 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Celesia Paul

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Didn’t like; dirty sheets in bed, no hot breakfast, noise at night out front of hotel (2 nights), pool unavailable, and building not maintained. Stayed at hotel in past but will not come back.
Stayed 3 nights in Feb 2024
Response from Hotel Management on Feb 29, 2024
We are sorry for inconvenience. Your feedback is very important for us. Next time we will not disappoint you....

8/10 Good

Jay

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Yassar on Jan 4, 2024
Great. Come again Sir...

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this room on Hotels.com. Later on saw that not only Hotels.com charged my credit card, but so did the Hotel. Called them and they said they had to wait till the manager came back three days later. Call down to see how to access the Wi-Fi in the person at the front desk had such poor English. I couldn’t even understand him. if you’re going to be in that position, the person needs to speak the language of this country.
Stayed 1 night in Dec 2023

4/10 Poor

Alan

The facility is quite old and could use some updates. Breakfast choices were limited, but what was provided was OK. The room shows where and tear the drawers to the dresser, continued to open. Check in was easy in the staff was nice, but the elevator was filthy because of all the construction going on.
Stayed 3 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Ynez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fairfield Inn Victoria on Nov 28, 2023
Thank you for your feedback!

4/10 Poor

Rayshone

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When i first got there the lady at the desk checked us in mind you i paid for a king when we got to the room it was not a king it was a queen so i went back to the front desk and she said that is our king i said no its not i told her to go look it was not a king so i asked what it would cost for an upgrade so she looked and said i can give you the king suite at no extra charge so we go up there and now thats a king size bed very happy with it even though we only slept 3 hours had to get up and leave.
Stayed 1 night in Aug 2023

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ac was leaking bad , rook was peeling off
Stayed 3 nights in Aug 2023

4/10 Poor

abraham j

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nothing ac not working in hallways. smell of mold in rm. furniture out dated and worn. humid in rm.
Stayed 2 nights in Aug 2023

6/10 Okay

tammy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place was quiet and there are shopping stores and places to eat around the hotel. The only thing was that there was hair on the bathroom floor and wall. There was also a shirt and pants hanging in the closet. The cleaning person didn't do his or her job because these things were overlooked.
Stayed 1 night in Aug 2023

10/10 Excellent

carlos

Travelled with partner
Always pleasurable stay
Stayed 1 night in Jul 2023

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Friendly staff and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer friendly, and very nice, clean place to stay. Good Job. Keep it up.
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay for our trip. The cold A/C was the best!
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice quiet conformable
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before with no problem.
Toilet ran all night. Ceiling in need of repair. Key to room didn’t work.
Stayed 1 night in May 2023

10/10 Excellent

Mario

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Customer Service. Sylvia in breakfast area was great! Maria in the 3rd floor was great!
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Comfortable beds and pillows
Stayed 1 night in May 2023

8/10 Good

Tyre

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Kaytee

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
It unfortunately was not worth the price. Our tv never connected to the wifi ( 3 young kids) and the maintenance man was gone for the weekend . The breakfast was less than ok. Lots of outdated things that need to be replaced. However the front desk staff was friendly and the location was great
Stayed 3 nights in Apr 2023

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Manuela

Stayed 1 night in Mar 2023

6/10 Okay

Dianne

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
beds were good; snack supply poor;
Stayed 2 nights in Feb 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and nice was well set up. and the room . But as someone who needs gluten-free meals, I was most appreciative that they had GF muffins available.
Stayed 1 night in Feb 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The AC worked wonderful. Food was good. Very clean.
Stayed 2 nights in Jan 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and comfortable.
Stayed 1 night in Jan 2023

10/10 Excellent

Sandra

Stayed 1 night in Jan 2023

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quick trip
Comfortable with great location. Friendly service, big rooms, very good breakfast.
Stayed 1 night in Jan 2023

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice room. Near a noisy freeway. Also, no fitted sheet on the bed, just a queen flat sheet on the king bed. Shower would not stay warm for more than 10-15 seconds.

8/10 Good

Robert

Stayed 1 night in Jan 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Great venue

10/10 Excellent

Luis, Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenian fruta en el desayuno

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one night stay was perfect in every way - I will definitely stay here again!!
Stayed 1 night in Dec 2022

8/10 Good

Denisi

Stayed 1 night in Dec 2022

10/10 Excellent

Ynez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Room was no smoking but could still smell old smoke
Stayed 1 night in Nov 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has always been great. The staff is friendly and everything you need is within walking distance if you choose to walk a bit. Great food selections around and shopping if you need something.

10/10 Excellent

Krishna

Stayed 1 night in Nov 2022

2/10 Terrible

Amber

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed, the entire reason we picked that hotel. Paint was peeling from the ceiling in the main room and the tiles were broken and loose in the bathroom.
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not safe.
Many rooms did not have locks or door nobs on them.
Stayed 2 nights in Oct 2022

6/10 Okay

Rene

Travelled with family
Liked: Staff & service
South Padre Trip
The entrance lobby area , had a really bad stench, not very attractive and it continued in the morning during the breakfast. Breakfast was poor, really dried up circular hams, the orange , cranberry juice machine not working, no TV on for watching morning news, …..
Stayed 1 night in Oct 2022

10/10 Excellent

Juanita

Stayed 1 night in Sep 2022

10/10 Excellent

Ynez

Stayed 1 night in Sep 2022

6/10 Okay

Tim

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
They so return your deposit for condiments There were bug in the bathroom The hair dryer was missing
Stayed 1 night in Sep 2022

4/10 Poor

Patrick

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
They moved me to four rooms before there was no problems with the fourth one. The first one the tub was stopped up so I couldn't take a shower; the second one the toilet wasn't working; the third one there was facial hair or some kind of hair still in the sink and around it and there was a wash rag hungover the shower curtain rod like the restroom hadn't been cleaned; the fourth one they put me in was okay; it smells kind of weird and the deadbolt barely worked I had to pull the door just for it to lock. I would not recommend this place to anyone and will not be coming back here. It looks nice and it's in a nice area but they do not keep on top of things here
Stayed 2 nights in Sep 2022

10/10 Excellent

Matthew

Stayed 1 night in Aug 2022

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location and friendly staff.
Stayed 6 nights in Aug 2022