Ratings based on 513 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 13-Dec-2017
Great hotel. Stay here every time I’m Victoria. This time no coffee and stuff all over the place. But 90% usually great
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean and quiet

Posted 22-Nov-2017
Clean and quiet. Quick check in and was given a upgrade. Great staff
5 out of 5
Recommended
for Everyone
by A verified traveller from Everett, WA

Spacious room with lots of amenities.

Posted 18-Nov-2017
Pros: Valet parking at no extra charge.
Cons: Nothing
Location: If you are in the area you have to tour Craigdarroch Castle. It is fascinating.
The hotel location provides an unbelievable view of some of Victoria’s most iconic architecture. The Parliament building with all it’s lights is breathtaking.
4 out of 5
by A verified traveller from vancouver

Posted 17-Nov-2017
The only concern of us was the breakfast time. The staff were not ready for this many guests and when we asked them questions instead of helping us they asked us to go and grab whatever we need there without any guide.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Oct-2017
The booking was easily completed on line, was met at the front by Valet parking, checking in with friendly and helpful staff, the hotel was very busy but although nice quiet atmosphere , the dining was excellent on site.
Comment from Hotel Management
18-Oct-2017 by gsmAmber, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are ecstatic that your enjoyed your time with us here at Doubletree by Hilton Hotel and Suites in beautiful Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. It would be such a wonderful compliment and most appreciated by all of us if you were to take a few moments to share your experience with other travelers by posting a review on TripAdvisor if you have not done so already. Again, we appreciate your feedback and look forward to welcoming you back to our hotel in the near future.
4 out of 5
by A verified traveller

Convenient to airport and comfortable

Posted 12-Oct-2017
Pros: location and staff
Cons: hotel is being renovated
Location: close to airport, convenient to highway
The hotel is undergoing renovation, so the room is not in the best shape but it was clean and well-appointed. The location is close to the airport, with shuttles. There are options for meals and groceries close by. You can hear the planes from the airport, but the room which don't face the street are quiet.
Comment from Hotel Management
18-Oct-2017 by gsmAmber, Hotel Management
Good Afternoon, I think you might perhaps have posted your review to the wrong Hotel. As our property is downtown Victoria and is not located near the airport.
5 out of 5
Recommended
for Everyone
by A verified traveller from N. Vancouver, BC

Great hotel in the heart of downtown Victoria. BC

Posted 10-Oct-2017
Pros: Central location,high-end reno's,comfort and beauty of our family suite, breathtaking views of city lights, fabulous staff, car rental next dr, brunch
Cons: I can't think of anything to improve it...it's wonderful!
Location: Near great restaurant choices. Walk the waterfront or Beacon Hill Park ( ice cream at drive in on west side). Inner harbor ferry. Kites at Clover Pt.
Fabulous stay in recently reno'd downtown Victoria, BC hotel. Easy walk to the waterfront, the Museum, and tons of great restaurant options. Took the Harbour Air floatplane to Victoria from Vancouver, BC and it was a quick 5 minute walk from the floatplane dock to the hotel. We will definitely be returning to this awesome hotel on our next visit to Victoria.
Comment from Hotel Management
18-Oct-2017 by gsmAmber, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are ecstatic that your enjoyed your time with us here at Doubletree by Hilton Hotel and Suites in beautiful Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. It would be such a wonderful compliment and most appreciated by all of us if you were to take a few moments to share your experience with other travelers by posting a review on TripAdvisor if you have not done so already. Again, we appreciate your feedback and look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Coquitlam, BC

Beautiful view

Posted 10-Oct-2017
Staff friendly, room lovely, everything nice, location awesome.
Comment from Hotel Management
18-Oct-2017 by gsmAmber, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are ecstatic that your enjoyed your time with us here at Doubletree by Hilton Hotel and Suites in beautiful Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. It would be such a wonderful compliment and most appreciated by all of us if you were to take a few moments to share your experience with other travelers by posting a review on TripAdvisor if you have not done so already. Again, we appreciate your feedback and look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveller from delta, bc

Beautiful View

Posted 10-Oct-2017
Beautiful room, friendly helpful staff, delicious cookies.
Comment from Hotel Management
18-Oct-2017 by gsmAmber, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are ecstatic that your enjoyed your time with us here at Doubletree by Hilton Hotel and Suites in beautiful Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. It would be such a wonderful compliment and most appreciated by all of us if you were to take a few moments to share your experience with other travelers by posting a review on TripAdvisor if you have not done so already. Again, we appreciate your feedback and look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Sep-2017
Great place to stay! We had a conference at the Victoria Conference Center and it was great because all we had to do was walk across the street! Loved the cookie and water on arrival! Very clean! Staff was great!
Comment from Hotel Management
18-Oct-2017 by gsmAmber, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are ecstatic that your enjoyed your time with us here at Doubletree by Hilton Hotel and Suites in beautiful Victoria, BC. We have shared your review with our team members as it is always wonderful to have the opportunity to celebrate with everyone and to recognize what our guests feel we are doing right. It would be such a wonderful compliment and most appreciated by all of us if you were to take a few moments to share your experience with other travelers by posting a review on TripAdvisor if you have not done so already. Again, we appreciate your feedback and look forward to welcoming you back to our hotel in the near future.