Ratings based on 372 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Great hotel in Victoria, BC

Posted 26-May-2017
Pros: Good location, well maintained property
Cons: Squeaky door hinges. No towel rails to enable guests to re-use linens.
Location: Superb location for visiting the downtown area and Inner Harbour. Everything within an easy 15 minute walk.
Arrived late evening. Check in accomplished easily, staff helpful. Spacious suite nicely appointed, comfortable and quiet. Well equipped with kitchenette facilities (sink, refrigerator, coffee maker, kettle).
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Victoria Day weekend stay

Posted 24-May-2017
Pros: The location is excellent. The staff was nice. Rooms were clean. The bed was comfortable.
Cons: Street noise. not sure what can be done about that.
Location: The hotel is within a 10 minute walk (leisurely pace) of the harbor. Plenty of eating and shops on Government Street three blocks away.
The staff greeted us warmly with a fresh baked cookie and were very helpful in getting us checked in quickly. One thing that wasn't made clear to us, however, is that you need your room key to operate the elevators to access room floors. The rooms were clean and fairly large. Our room had a balcony with a peek-a-boo view of the harbor. The bathroom was nice with a walk-in shower. It also featured an automatic nightlight for late night business. The only problem with our room, being on the 2nd floor, was that the street noise came through loud and clear. More than once I thought that the sliding door to the balcony was open. Also, there was no ice machine on our floor. We had to go up or down a floor to access one. Other than that, the HDTV was nice as well as the mini-fridge.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2017
Well trained staff and great location. Our room was a suite and was quite comfortable.
5 out of 5
Recommended
for Families
by A verified traveller from San Diego, CA

Nice hotel in wonderful location

Posted 23-May-2017
We had a wonderful stay at the Doubletree and thought it was a good value. Our room had a lovely view. It was very clean and the bed was comfortable. There was a mini fridge and a microwave and plenty of room for a crib for our toddler. The staff was friendly and helpful. The location is great -it's a short walk to the waterfront, Empress Hotel, BC Legislature, Royal BC Museum, etc. There are lots of restaurants you can walk to, although most of them are a bit of a walk. The hotel restaurant was pretty good for dinner, and had strong drinks. (It's not a huge menu, and has limited options for kids/people with special food needs, however).
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Very nice hotel

Posted 23-May-2017
Pros: cleanliness, kitchenette , comfortable, nice view
Cons: Maybe the air conditioning was a bit loud when on
Location: Central to everything downtown , great location
Room had beautiful view of downtown Victoria, room was clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-May-2017
2nd time we stayed here and it lived up to the expectations set with our 1st visit. Friendly and helpful service with fantastic amenities. Our dog was as welcomed as we were in this pet friendly paradise.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Location

Posted 10-May-2017
Very close to the water, my room had a great view. Close to a lot of great restaurants as well as attractions like the BC Museum, boat cruises and miniature world. Check in staff were very friendly- rooms were a tad small but well used for the space. Would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Portland Oregon

Nice hotel, close to the most of attractions

Posted 1-May-2017
Clean room, good service. Walk distance to the most of entertainment.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-May-2017
Nice stay, friendly staff, close to everything. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Strategic location and friendly staff.

Posted 1-May-2017
This is my first time staying in Double Tree in Victoria. . I was welcomed by a friendly staff name Xavier. Xavier was polite, helpful and all smiled at the check in counter. He has no hesitation in answering all my queries.