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Get an overview of this hotelFamily-friendly Victoria hotel near British Columbia Parliament Building


This family-friendly hotel is located in the historical district, close to The McPherson Playhouse, Victoria Bug Zoo, and Pacific Undersea Gardens. Also nearby are Crystal Pool and Fitness Centre and Market Square.

Hotel Features

In addition to complimentary wireless Internet access, Best Western Plus Carlton Plaza Hotel provides wireless Internet access (surcharge), laundry facilities, and a computer station.

Room Amenities

Televisions come with cable channels. Guestrooms also feature air conditioning, coffee/tea makers, and complimentary bottled water.

Hotel Amenities

Hotel Amenities

Best Western Plus Carlton Plaza Hotel features a fitness center, laundry facilities, and a hair salon. A 24-hour business center is located on site and high-speed wireless Internet access is complimentary. Valet parking is available (surcharge).

Best Western Plus Carlton Plaza Hotel is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 103 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • 24-hour business center 
  • Shopping on site 
  • Smoke-free property 
  • Hair salon 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Room Amenities

  • Air conditioning 
  • Free newspaper 
  • Climate control 
  • Blackout drapes/curtains 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Television 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Stones Throw Restaurant - This restaurant serves breakfast, lunch, and dinner.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Free bicycles on site 
  • Hiking/biking trails nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at Midnight

Minimum check-in age is 19


Check-out time is 11 AM

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 6 and CAD 15 per person (approximately)
  • Valet parking fee: CAD 15 per night
  • Pet fee: CAD 15 per pet, per night
  • Rollaway bed fee: CAD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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