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Best Western Plus Carlton Plaza Hotel

Photo gallery for Best Western Plus Carlton Plaza Hotel

Exterior
Deluxe Suite, 2 Double Beds, Non Smoking, Kitchen (Third bed is a Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board
Daily full breakfast for a fee
Reception
Combined shower/tub, free toiletries, hair dryer, towels

Overview of Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel

3.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
Map
642 Johnson St, Victoria, BC, V8W1M6

Explore the area

  • Popular LocationVictoria Harbour14 min walk
  • Popular LocationVictoria Clipper Ferry Terminal18 min walk
  • Popular LocationVictoria Fisherman's Wharf4 min drive
  • AirportVictoria, BC (YYJ-Victoria Intl.)28 min drive

Room options

About this area

Victoria

In the entertainment district, Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a neighborhood in Victoria with good shopping. The McPherson Playhouse and Royal BC Museum are cultural highlights, and some of the area's notable landmarks include Chinatown and Fan Tan Alley. Market Square and Victoria Conference Centre are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing and whale-watching.
Visit our Victoria travel guideOpens in a new window
Map

What's nearby

  • The McPherson Playhouse - 2 min walk
  • Market Square - 3 min walk
  • Victoria Harbour - 14 min walk
  • Victoria Clipper Ferry Terminal - 18 min walk
  • Victoria Fisherman's Wharf - 4 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 28 min drive

Restaurants

  • McDonald's - 4 min walk
  • Cat's Coffee & Cake - 3 min walk
  • Leopold's Tavern - 3 min walk
  • Tacofino - 3 min walk
  • Subway - 1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

3.5-star eco-certified hotel revitalized in 2019 and located in Downtown Victoria
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a computer station, and tour/ticket assistance
  • An elevator, concierge services, and a porter/bellhop
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 108 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 591 feet (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM–1:00 PM for a fee: CAD 15–25 for adults and CAD 15–25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15–25 for adults, and CAD 15–25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on Jun 18, 2023 start from CA $209.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Carlton Plaza Hotel?

Valet parking is available for CAD 30 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this eco-certified hotel is within a 5-minute walk of The McPherson Playhouse, Market Square, and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

Best Western Plus Carlton Plaza Hotel Reviews

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1002 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 322 out of 1002 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 75 out of 1002 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 26 out of 1002 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 23 out of 1002 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

9.1/10

Staff & service

8.1/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2023

8/10 Good

Susan Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in May 2023

10/10 Excellent

Ruby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Jessica at the front desk was on point with customer service.
Stayed 3 nights in May 2023

10/10 Excellent

charlotte

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing staff, they went above and beyond. Convenient location so you can walk everywhere quite easily. Rooms are a little on the smaller side especially when you have a crib and stroller to squeeze in. Apart from that it was perfect!

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service
We had a lovely stay. Staff were nice and very helpful, restaurant next door was delicious, and location was within walking distance of almost everything.
Stayed 1 night in May 2023

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel to spend the night in and to explore downtown Victoria.
Stayed 1 night in May 2023

2/10 Terrible

Kirandeep

Disliked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and lovely room. Very convenient location.
Stayed 4 nights in May 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is a nightclub that was right under our room. Pounding music until 2 am. We were not told about the nightclub.
Stayed 2 nights in May 2023