- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and comfortable room, front desk staff were awesome!
Book online or call:1-866-500-4938
In the city centre, Best Western Plus Carlton Plaza Hotel is in an area with good shopping. Travellers looking for local activities can try Victoria Harbour and Victoria Clipper Ferry Terminal, while those looking to experience a bit of culture can stop by Royal BC Museum. Victoria Bug Zoo and Crystal Pool and Fitness Centre are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Picked hotel based on location, price and availability of kitchenette facilities. Although we were initially pleased with overall suite and amenities, we had terrible noise issues. The outside traffic noise was very loud; traffic, early morning garbage & delivery trucks disrupted our sleep. Also, drunken loud adult guests running and shouting down the halls Sunday night at 3am was extremely disruptive and annoying. We spent total of 5 nights there and it was 4 too many. Also, the front reception forgot to book my airport taxi even though I gave 30 minutes advance notice. Overall disappointing experience.