- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly the room was clean and we were even able to check in early!!
Stayed 4 nights in Aug 2020
Photo gallery
Guest reviews
Very good
995 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
Free WiFi
Air conditioning
Restaurant
Business Services
Parking Available
Laundry
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Map
642 Johnson St, Victoria, BC
Explore the area
The McPherson Playhouse3 min walk
Market Square3 min walk
Chinatown4 min walk
Victoria, BC (YYJ-Victoria Intl.)29 min drive
Choose dates to view prices
Standard Room, 2 Double Beds, Non Smoking
Photos of Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
4.7/5 guest room ratingMore detailsRoom amenities
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Double Beds
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch TV with cable channels
Food & Drink – Fridge, coffee/tea maker, electric kettle and free bottled water
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Iron/ironing board, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning, heating and daily housekeeping
Non-Smoking
Family Suite,1 King 1 Queen
Photos of Family Suite,1 King 1 Queen
Family Suite,1 King 1 Queen
4.6/5 guest room ratingMore detailsRoom amenities
- Sleeps 6
Room information
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
2 Queen Beds
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch TV with cable channels
Food & Drink – Kitchen with fridge, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Free local calls, double sofa bed and safe; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning, heating and daily housekeeping
Non-Smoking
Standard Room, 1 King Bed, Non Smoking
Photos of Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
4.7/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch TV with cable channels
Food & Drink – Fridge, coffee/tea maker, electric kettle and free bottled water
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Iron/ironing board, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning, heating and daily housekeeping
Non-Smoking
Suite, 1 King Bed, Non Smoking, Kitchenette
Photos of Suite, 1 King Bed, Non Smoking, Kitchenette
Suite, 1 King Bed, Non Smoking, Kitchenette
4.6/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch TV with cable channels
Food & Drink – Kitchenette with fridge, microwave, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning, heating and daily housekeeping
Non-Smoking
Deluxe Suite, 2 Double Beds, Non Smoking (Third bed is a Sofabed)
Photos of Deluxe Suite, 2 Double Beds, Non Smoking (Third bed is a Sofabed)
Deluxe Suite, 2 Double Beds, Non Smoking (Third bed is a Sofabed)
4.8/5 guest room ratingMore detailsRoom amenities
- Sleeps 6
Room information
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
2 Double Beds
Internet – Free WiFi
Entertainment – 37-inch flat-screen TV with cable channels
Food & Drink – Kitchen with fridge, coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning, heating and daily housekeeping
Non-Smoking
About this area
Victoria
In the city centre, Best Western Plus Carlton Plaza Hotel is in an area with good shopping. Chinatown and Craigdarroch Castle are notable landmarks, and the area's natural beauty can be seen at Beacon Hill Park and Fisherman's Wharf Park. Victoria Bug Zoo and Pacific Institute for Sport Excellence are also worth visiting. Spend some time exploring the area's activities, including whale watching and golfing. Our guests appreciate the hotel's location for the sightseeing.
Visit our Victoria travel guideWhat's nearby
- The McPherson Playhouse - 3 min walk
- Market Square - 3 min walk
- Chinatown - 4 min walk
- Fan Tan Alley - 5 min walk
- Victoria Royal Theatre - 8 min walk
Getting around
- Victoria, BC (YYJ-Victoria Intl.) - 29 min drive
Restaurants
- John's Place - 2 min walk
- Shine Cafe - 3 min walk
- Willie's - 3 min walk
- Il Terrazzo Ristorante - 4 min walk
- Ferris' Oyster Bar & Grill - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean - Best Western
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking: CAD 25 per night
- Limited parking spaces
- Parking height restrictions apply
Food and drink
- 1 restaurant
Things to do
- Shopping
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter
- Tour/ticket assistance
Languages spoken
- English
Business services
- 24-hour business centre
- Computer station
More
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Free cots/infant beds
- Heating
- Linens
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 37-inch TV
- TV channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Fridge
More
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in between 4:00 PM and midnight
Early check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per day.
Free cots (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Valet parking fee: CAD 25 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: CAD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-out is available
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parking height restrictions apply
Property is also known as
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Best Western Plus Carlton Plaza
Best Western Carlton Plaza
Frequently asked questions
Guest reviews
4.4
Cleanliness
4.5
Service and Staff
4.0
Amenities
4.1
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Being able to text with the front desk for various requests was also an added bonus. We will definitely be re-booking at the Best Western Carlton Plus!
Stayed 2 nights in Aug 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the great central location and friendly staff.
Stayed 3 nights in Jul 2020
This traveller didn’t leave comments with their review
Stayed 4 nights in Aug 2020
This traveller didn’t leave comments with their review
Stayed 4 nights in Jul 2020
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