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Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Exterior
Exterior
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 550 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
TV
Renovated in 2019
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the area

Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Chinatown - 4 min walk - 0.4 km
  • Royal BC Museum - 11 min walk - 1.0 km
  • British Columbia Parliament Building - 13 min walk - 1.1 km
  • Victoria Harbour - 14 min walk - 1.2 km
  • Victoria Clipper Ferry Terminal - 18 min walk - 1.5 km

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Hotel remodeled in 2019 and located near Chinatown
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a computer station, and tour/ticket assistance
  • An elevator, concierge services, and a porter/bellhop
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 108 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of May 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on May 20, 2025 start from CA $193.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Carlton Plaza Hotel?

Valet parking is available for CAD 30 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this hotel is within a 5-minute walk of The McPherson Playhouse, Market Square, and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

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Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1104 reviews
Rating 8 - Good. 287 out of 1104 reviews
Rating 6 - Okay. 77 out of 1104 reviews
Rating 4 - Poor. 26 out of 1104 reviews
Rating 2 - Terrible. 20 out of 1104 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SEHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staffs, safe place to stay. Also great location!
Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location for exploring the city!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for all the tourists attractions and walking distance to all the restaurants and bars.
Stayed 2 nights in Apr 2025

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities
Location is very convenient.
Stayed 1 night in Apr 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, very nice and helpful staff.
Stayed 4 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Walkable to all areas of downtown Victoria.
Stayed 1 night in Apr 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in May 2025

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the downtown area, wharves, shops and restaurants. Staff was incredibly friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean.
Stayed 1 night in Apr 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the location. Able to walk to the harbor in less than 15 minutes (if you don’t stop in one of the many cute stores along the way). The restaurant in the lobby has great breakfast as well which was super convenient!
Stayed 2 nights in May 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Khushwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lots of things to do around the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. The rooms are modern and clean and the staff is really friendly and helpful. We will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
All around great stay!
Stayed 1 night in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, good location to walk yo downtown. Immediate area was not good, many homeless and many stores closed up
Stayed 4 nights in May 2025

10/10 Excellent

Oluwafunto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and polite.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location!
Stayed 1 night in Mar 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Good little spot, close to some of my favorite spots in the city.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, always friendly and helpful. They went out of their way to make me feel welcome.
Stayed 5 nights in Apr 2025

8/10 Good

Sevren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenitites
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. The room was very comfortable and clean. The Location was an easy and safe walking distance to all the major downtown attractions . Thank you
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and rooms are very nice.
Stayed 6 nights in Jan 2025

10/10 Excellent

Qingqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were fantastic! They were so friendly and helpful. The hotel was very clean and comfortable too.
Stayed 3 nights in Mar 2025