Ratings based on 452 Verified Reviews

3.5 out of 5
75% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Great location

Posted 29-Jul-2017
Pros: Location and pleasant staff
Cons: Safe deposit boxes in the rooms and explanation on room lights. Card key must be used to keep lights on.
Location: Located by two tube stations and plenty of restaurants nearby. All within walking distances. Buses are close also.
Best Western Corona is good for single or couple travelers. The rooms are small for a family. I stayed with my husband and son. Beds are comfortable, room a bit small. No AC but fan provided. Ironing board available when requested. Hotel is about 10 minutes from Victoria Station, which is a main station for the tube. You can walk to Buckinghanm Palace. Restaurants nearby are excellent.
Comment from Hotel Management
12-Aug-2017 by Front Desk. , Hotel Management
Thank you for taking the time to post your review. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. I am delighted to read that you enjoyed your stay with us and its fantastic to read that you liked the location of the hotel. I am sorry that you were a little disappointed with the size of your room. As a slightly older building, we do have a wide cross section of shapes and sizes. If anyone is not entirely satisfied with the room that they are allocated, my team are always more than happy to show you room alternatives. Yours Sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveller from canada

Best Western belgrave

Posted 28-Jul-2017
Clean basic room. Close to Victoria station 15 minute walk. Bathroom needs to be larger. Sink is located partially over the toilette. No AC Basement too needs screens and security bars on the windows.
Comment from Hotel Management
28-Jul-2017 by A, Hotel Management
Dear Bruce, Thank you for taking the time to post your review. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide.I sincerely hope to have the opportunity to personally welcome you back to the Corona in the not too distant future. Many thanks and best regards,
3 out of 5
by A verified traveller from Scotland

Central hotel for Victoria station

Posted 21-Jul-2017
Pros: Central position.
Cons: Air Conditioning
Location: Near to Victoria rail station for easy access to Gatwick airport.
Reception staff very nice but room although nice enough was very small. It was very hot in London and there was no air conditioning. The room did have a fan but of course all that happened was circulation of warm air.
Comment from Hotel Management
22-Jul-2017 by Avni, Hotel Management
Dear Jim, Thank you for taking the time to post your review. I am delighted to read that you enjoyed your stay with us. It is always wonderful and encouraging to receive such positive feedback.I was equally pleased to read how wonderful you found the service provided by my team. Here at the Corona we pride ourselves on having a reputation for excellent service and are committed to exceeding our guests’ expectations. Feedback like yours is the best way to motivate my team as it shows them that their hard work is appreciated. I sincerely hope to have the opportunity to personally welcome you back to the Corona in the not too distant future. Many thanks and best regards,
2 out of 5
by A verified traveller

Close to attractions

Posted 11-Jul-2017
Very small, no a/c,very noisy as construction was going on right outside our window
Comment from Hotel Management
15-Jul-2017 by A, Hotel Management
Dear Guest, Thank you for taking the time to post your review. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide.I am sorry that you were a little disappointed with the size of your room. As a slightly older building, we do have a wide cross section of shapes and sizes. If anyone is not entirely satisfied with the room that they are allocated, my team are always more than happy to show you room alternatives. I am very sorry that your experience was not as positive as that of others on this site and would ask you to please accept my sincere apologies for this. Kind regards, Front desk
3 out of 5
Recommended
for Everyone
by A verified traveller from Mill Valley

Nice hotel for a short stay.

Posted 9-Jun-2017
Nice, basic hotel close to tube station. No working a/c in room and the outlets needed fixing. Very nice staff and was fine for a place to sleep and put my luggage.
Comment from Hotel Management
9-Jun-2017 by Avni, Hotel Management
Dear Lindsay, Thank you for taking the time to post your review. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide.I was equally pleased to read how wonderful you found the service provided by my team. Here at the Corona we pride ourselves on having a reputation for excellent service and are committed to exceeding our guests’ expectations. Feedback like yours is the best way to motivate my team as it shows them that their hard work is appreciated. I sincerely hope to have the opportunity to personally welcome you back to the Corona in the not too distant future. Many thanks and best regards,
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 5-Jun-2017
Small room, but looks like it was done out very recently. Carpets, bathrooms look brand new. Great location. Staff very pleasant.
Comment from Hotel Management
5-Jun-2017 by Avni, Hotel Management
Dear Jacko, Thank you for taking the time to post your review. I am delighted to read that you enjoyed your stay with us. It is always wonderful and encouraging to receive such positive feedback.I was equally pleased to read how wonderful you found the service provided by my team. Here at the Corona we pride ourselves on having a reputation for excellent service and are committed to exceeding our guests’ expectations. Feedback like yours is the best way to motivate my team as it shows them that their hard work is appreciated. I sincerely hope to have the opportunity to personally welcome you back to the Corona in the not too distant future. Many thanks and best regards,
4 out of 5
by Mark

Staff were wonderful - all of them.

Posted 24-May-2017 on Hotels
The staff were all wonderful, from reception to breakfast - all very nice and helpful. The room was very clean and everything worked.
Comment from Hotel Management
29-May-2017 by Chris, Hotel Management
Dear Mark, Thank you for taking the time to post your review. I am delighted to read that you enjoyed your stay with us. It is always wonderful and encouraging to receive such positive feedback. I was equally pleased to read how wonderful you found the service provided by my team. Here at the Corona we pride ourselves on having a reputation for excellent service and are committed to exceeding our guests’ expectations. Feedback like yours is the best way to motivate my team as it shows them that their hard work is appreciated. I sincerely hope to have the opportunity to personally welcome you back to the Corona in the not too distant future. Many thanks and best regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from Prague/Toronto

Nice hotel walking distance to Victoria station

Posted 23-May-2017
Pros: Quiet, clean with friendly staff. Walking distance to Victoria station and some London's attractions.
Cons: Keep it as it is
Best place so far we stayed in this area.........................................................
Comment from Hotel Management
24-May-2017 by Receptionist , Hotel Management
Dear Guest, Thank you for taking the time to post your review. I am delighted to read that you enjoyed your stay with us. It is always wonderful and encouraging to receive such positive feedback.I was equally pleased to read how wonderful you found the service provided by my team. Here at the Corona we pride ourselves on having a reputation for excellent service and are committed to exceeding our guests’ expectations. Feedback like yours is the best way to motivate my team as it shows them that their hard work is appreciated. I sincerely hope to have the opportunity to personally welcome you back to the Corona in the not too distant future. Many thanks and best regards,
5 out of 5
by Eric

Posted 10-May-2017 on Hotels
Comment from Hotel Management
12-May-2017 by Chris, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveller from England

Good location

Posted 21-Apr-2017
Pros: The location of the hotel has the best combination of all factors, quiet and nice area, nearby amenities such as transports, restaurants, and shops.
Everything is adequate. Our rooms were located in the basement which was not very airy. There was building works with the next building,not possible to have a late morning or early afternoon rest. The bathroom is bit tiny.
Comment from Hotel Management
24-Apr-2017 by Avni , Hotel Management
Dear Rebecca, Thank you for taking the time to post your review. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. If anyone is not entirely satisfied with the room that they are allocated, my team are always more than happy to show you room alternatives. I am very sorry that your experience was not as positive as that of others on this site and would ask you to please accept my sincere apologies for this. Yours sincerely,