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Reviews of Rodeway Inn Vicksburg

2 out of 5
Rodeway Inn Vicksburg
2 Pemberton Pl, Vicksburg, MS

Reviews

7.4

Good

Rating 10 - Excellent. 173 out of 764 reviews" "
Rating 8 - Good. 296 out of 764 reviews" "
Rating 6 - Okay. 190 out of 764 reviews" "
Rating 4 - Poor. 61 out of 764 reviews" "
Rating 2 - Terrible. 44 out of 764 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Travelled with partner
Was fine for the price
Stayed 1 night in Apr 2024

6/10 Okay

DeAnn

Liked: Staff & service
The room was clean but there was water damage in the bathroom ceiling and parts of the ceiling was coming down and there was a hole in it. It looks like there may be mold starting
Stayed 1 night in Mar 2024
Response from Jim S. on Mar 20, 2024
Dear DeAnn,Thank you for staying with us. Apologies for the inconvenience caused to you. We will have it fixed.

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Liked the room but saw dead bugs Limited TV channels. Bed spread smelled
Stayed 1 night in Mar 2024
Response from Jim S. on Mar 20, 2024
Thank you for staying with us. We apologize for the inconvenience.

10/10 Excellent

Lacey

The lady at front desk was great room was clean no noise or loitering very safe
Stayed 1 night in Feb 2024
Response from Jim S. on Feb 20, 2024
Hi Lacey,Thank you for staying with us. We appreciate your positive comments.

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not many amenities.
Stayed 1 night in Feb 2024
Response from Jim S. on Feb 20, 2024
Thank you for staying with us, Mary.

8/10 Good

Anas

Liked: Cleanliness, staff & service
Clean, quiet, close to the highway, and friendly staff but no breakfast, slow wi-fi, and shower wasn't very hot.
Stayed 1 night in Feb 2024
Response from Jim S. on Feb 20, 2024
Hi Anas,Thank you for staying with us. Apologies for the inconvenience. We hope we could make up to you next time.

10/10 Excellent

Maryln

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the clerk there wasn’t anything I didn’t like
Stayed 1 night in Jan 2024
Response from Jim S. on Jan 28, 2024
Hi Marlyn,Thank you for your 5 out of 5 rating. We appreciate it!

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and close to the highway
Stayed 1 night in Jan 2024
Response from Jim S. on Jan 28, 2024
Hi Travis,Thank you for your 5 out of 5 rating. We appreciate it!

6/10 Okay

Holly

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Ok stay
Ok hotel for the purpose I stayed for, and the front desk was really nice. The main complaint I have is the bed was hard and felt like I was sleeping on concrete. I need a massage once I get home
Stayed 1 night in Jan 2024
Response from Jim S. on Jan 28, 2024
Hi Holly,Thank you for staying with us. Apologies for disappointing you. I'll bring it up to our upper management for possible changes.

8/10 Good

halene

Liked: Cleanliness, staff & service, property conditions & facilities
Sore back and neck
Room was good. All aspects of the stay was fine except the bed and pillows. The bed was hard and the pillows seemed to be that 10yr old hard stiff foam. My husband likes a firm bed but it was to much even for him.
Stayed 1 night in Jan 2024
Response from Jim S. on Jan 28, 2024
Hi Halene,Thank you for staying with us. Apologies fr the inconvenience. We'll have it checked. Thank you for bringing it up to us.

2/10 Terrible

Shirel

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager is RUDE , you can have visitors, he change his prices every hour !!
Stayed 2 nights in Jan 2024
Response from Jim S. on Jan 28, 2024
Dear Shirel,Thank you for staying with us. Apologies for what happened and made you feel that way. We hope we can make up next time.

6/10 Okay

Amber

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Jim S. on Jan 28, 2024
Thank you for your feedback, Amber!

10/10 Excellent

Leon

Travelled with family
Stayed 1 night in Dec 2023
Response from Jim S. on Jan 7, 2024
Hi Leon,Thank you for the 5 out of 5 rating! We appreciate your business.

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jim S. on Dec 17, 2023
Hi Jairo,Thank you for staying with us. We appreciate your feedback.

6/10 Okay

michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They do not offer breakfast. The room was clean and the bed was firm. One towel for the bathroom and it was threadbare and stained.
Stayed 1 night in Dec 2023
Response from Jim S. on Dec 17, 2023
Hi Michael,Thank you for staying with us. We appreciate your feedback.

8/10 Good

April

Liked: Staff & service, property conditions & facilities
I like the people, I didn't like not providing breakfast.
Stayed 2 nights in Nov 2023
Response from Jim S. on Dec 4, 2023
Hi April,Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and well maintained, reasonably priced, staff was friendly and courteous. Wife was disappointed they did not have tea on the breakfast menu.
Stayed 1 night in Nov 2023
Response from Jim S. on Nov 21, 2023
Hi Jon,Thank you for staying with us. We appreciate our feedback!

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jim S. on Dec 4, 2023
Hi James,Thank you for staying with us. We appreciate the 5 out of 5 rating. Hope to see you again soon.

8/10 Good

John, dallas

Liked: Cleanliness, staff & service, property conditions & facilities
affordable nice e mployees.
Stayed 1 night in Nov 2023
Response from Jim S. on Nov 21, 2023
Hi John,Thank you for staying with us. We appreciate your positive feedback!

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay. The property didn’t look like the pictures and there was no breakfast but overall it was cool. Very convenient to dining and shopping.
Stayed 3 nights in Sep 2023
Response from Jim S. on Oct 1, 2023
Hi Jeanine,Thank you for staying with us. We appreciate your feedback! We hope to see you again soon.

8/10 Good

Faith

Stayed 1 night in Sep 2023
Response from Jim S. on Oct 16, 2023
Hi Faith,Thank you for staying with us. We appreciate your 4 out of 5 feedback!

2/10 Terrible

PATRICIA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
pool was very green. ice machine broke. linen was stained. breadfast was a granola bar only. parking lot very uneven. I wouldn't go back even if it was free.
Stayed 2 nights in Sep 2023
Response from Jim S. on Sep 11, 2023
Dear Patricia,Thank you for staying with us. In as much as we aim to please every guest that stays with us, I am afraid we may have failed this time. Apologies for the inconvenience and rest assured I will forward this to the upper management for possible changes in the future.

10/10 Excellent

Sontidra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 2 nights in Sep 2023
Response from Jim S. on Sep 9, 2023
Thank you for staying with us, Sontidra. We appreciate your positive feedback!

10/10 Excellent

Anshone

Liked: Cleanliness, staff & service, property conditions & facilities
I Liked Everything
Response from Jim S. on Aug 20, 2023
Hi Anshone,Thank you for staying with us. We are glad that you enjoyed your stay. We appreciate your positive feedback!

6/10 Okay

Richie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Amenities
You get what you pay for. It is adequate for a niggts sleep, the beds were really comfy. There are a lot of long term ppl staying here so it gets a bit busy when eveyone got off work, there are a lot of men who stand on the balconies after work in their shorts watching everything going on. This property did not have the ac om at all and the room was terribly hot inside on a 105 degree day, after 4 hrs the 3 rooms we rented were still so hit we were sweating just sitting in them, the AC are not well kept and barely blow air, we went to walmart and git fans to help, this could have been an excluded cost for us if the property would have left the AC at least on low, this place filled up so it should have been expected theyd get ppl in them, we were very disappointed overall with the hotel and i absolutely would not recommend it.
Response from Jim S. on Jul 30, 2023
Dear Richie,Thank you for staying with us. In as much as we aim to provide superior service to each in every guest it is unfortunate that we may have failed this time. I will forward your comment to the upper management for appropriate actions. We apologize for the inconvenience you experienced.

6/10 Okay

Don

Travelled with family
Good and Bad
Booked 2 rooms—one was great but one was bad. The bad room was suppose to be nonsmoking but it had strong odor of cigarettes and furniture had cigarette burns on them. We kept the good room but part of the family had to relocate to another hotel
Stayed 1 night in Jun 2023
Response from Jim S. on Jun 29, 2023
Dear Don,Thank you for staying with us. We apologize for the inconvenience you experienced. Please give us another chance to provide you with superior service the next time around.

6/10 Okay

Don

Travelled with family
Liked: Cleanliness, staff & service
Both Good and Bad
We rented 2 rooms—the room with the king size bed was great, but the room with 2 queen beds was awful. The room with 2 queen beds was suppose to be a non-smoking room but had strong cigarette smell along with cigarette burns on the furniture. We asked to change to another non-smoking room with 2 queen beds but they did not have anymore available. After the hotel staff cam and examined the room, they apologized, put a sign on the door of Out of Order, and agreed for part of our family to relocate to the Howard Johnson hotel next to the Rodeway Inn. Our family ended up being split up between 2 hotels
Stayed 1 night in Jun 2023
Response from Jim S. on Jun 29, 2023
Dear Don,Thank you for staying with us. We apologize for the inconvenience you experienced. Please give us another chance to provide you with superior service the next time around.

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jim S. on Jun 12, 2023
Hi Vicky,Thank you for staying with us.We appreciate your feedback!

6/10 Okay

Dan

Travelled with family
Liked: Cleanliness, staff & service
Good overnighter
Bed is firm. Breakfast - coffee and a trail bar. Lots of places to eat nearby.
Stayed 1 night in May 2023
Response from Jim S. on May 23, 2023
Hi Dan,Thank you for staying with us. We appreciate your feedback!Kind regards,Jim S.

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff and it's nice and quiet my go to everytime I go to Vicksburg
Stayed 1 night in Apr 2023
Response from Jim S. on Apr 25, 2023
Hi Ted,Thank you once again for staying with us. We appreciate your positive feedback! We hope to see you again soon.

8/10 Good

Shenna

Travelled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Apr 2023
Response from Jim S. on Apr 28, 2023
Hi Shenna, Thank you for staying with us. We appreciate your feedback! We hope to see you again soon.

10/10 Excellent

keshia

Stayed 1 night in Mar 2023
Response from Jim S. on Apr 7, 2023
Hi Keshia,Thank you for staying with us. We appreciate the 5 out of 5 rating. We hope to see you soon!

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Jim S. on Mar 10, 2023
Thank you, Daniel, for the 10 out of 10 rating. we hope to see you again soon.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very clean, easy to get to. Reasonable price. Only negative was the towels were in need of replacement. Worn thread-bare and scratchy.
Stayed 1 night in Feb 2023
Response from Jim S. on Feb 24, 2023
Dear Mark,Thank you for staying with us. We appreciate your feedback! We apologize for the inconvenience with regards to the towels. We will inform the laundry department and have this fixed. Thank you for your suggestion.

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed & cable good, lousy wifi, breakfast poor
Bed and room were fine, and we enjoyed all the current and famous movies available on the cable TV. Wifi didn't work for squat in our room. Desk staff was friendly. Breakfast was only coffee and granola bars, so that was a bit disappointing.
Stayed 2 nights in Jan 2023
Response from Jim S. on Jan 17, 2023
Dear Marcia,Thank you for staying with us. We are sorry for the inconvenience. We appreciate you letting us know, and rest assured we'll have it sorted.Sincerely,Jim S.Guest Relations ManagerRodeway Inn

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How does thos place have a high rating?
Took almost 30 minutes to get checked due to server being down. Very little paper (good thing I carry my own), towels were foul smelling (didn't use), and definitely don't count on breakfast unless you want nuts and coffee grounds in boiling water. The non-smoking room smelled of smoke.
Stayed 1 night in Jan 2023
Response from Jim S. on Feb 6, 2023
Dear Valued Guest,Thank you for staying with us. We are sorry for the inconvenience you experienced. We will work hard to fix the issues you raised. Thank you for letting us know.

10/10 Excellent

SHARON, REED

Stayed 1 night in Dec 2022

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast but Ok hotel otherwise
I was disappointed with the advertised breakfast -- but only got a cup of coffee and granola bar... lame. Nice otherwise but they shouldn't advertise breakfast... and you can't blame it on covid anymore... Other hotels are back to offering nice breakfasts... Someone should have them take off the breakfast on their amenities unless they do a real breakfast offering.
Stayed 1 night in Nov 2022
Response from Jim S. on Dec 3, 2022
Dear Ken,Thank you for staying with us. We are sorry that you are unhappy with the breakfast. I will discuss with the upper management for possible changes.

4/10 Poor

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Noise no breakfast at all even though it said it did
Stayed 1 night in Nov 2022
Response from Jim S. on Nov 14, 2022
Hi Linda, Thank you for staying with us. We appreciate your feedback!

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, near the highway and restaurants. Good value for the money.
Response from Jim S. on Nov 8, 2022
Thank you for staying with us, George. We appreciate your positive feedback!

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and attentive to our needs. We also were pleased that there were a number of restaurants within easy commute. Just a pleasant place to stay!
Stayed 1 night in Nov 2022
Response from Jim S. on Nov 7, 2022
Hi Tina,Thank you for staying with us. We greatly appreciate your positive feedback! We hope to see you again soon.

8/10 Good

CHARLES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Jim S. on Oct 26, 2022
Hi Charles, Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great water pressure and nice towels. Lots of lighting.
Stayed 1 night in Oct 2022
Response from Jim S. on Oct 25, 2022
Dear Valued Guest, Thanks for staying with us.We appreciate your feedback!Kind regards,Jim S.Guest Relations ManagerRodeway Inn

6/10 Okay

jessica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was extremely friendly. The facilities were well worn and could benefit from some maintenance. There is no breakfast included. They need to add water to the vending machines. It was still a good value for the price and I would not be opposed to staying there again.
Stayed 2 nights in Sep 2022
Response from Jim S. on Oct 4, 2022
Hi Jessica,Thank you for staying with us. We appreciate your feedback and suggestions. We hope to see you again soon.Stay safe!

8/10 Good

YOUNG, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking around the motel, it was easy to find many restaurants and malls.
Stayed 1 night in Aug 2022
Response from Jim S. on Aug 23, 2022
Hi Young,Thank you for staying with us. We appreciate your feedback! We hope to see you again soon. Stay safe,Jim S.Guest Relations ManagerRodeway Inn

10/10 Excellent

Jane G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were so nice. She put us in a handicap accessible room, which is needed but often unavailable. It was clean and recently remodeled. Although an older property, it was a great overnight stay. We would stay there again.
Stayed 1 night in Aug 2022
Response from Jim S. on Aug 15, 2022
Dear Jane, Thank you for staying with us and for your kind words. We appreciate your positive feedback! We hope to see you again soon. Stay safe!

4/10 Poor

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast, dirty washrags, smell in the room.
I booked because Hotels.com said it had breakfast. Upon arrival, i was told it is only coffee and Granola bars, they do not offer Breakfast anymore. We got to the room and there was a smell of them teying to cover up the smoke smell. My wife went to clean up before dinner anf the first washcloth was very dirty, looked used. There was some porcelin missing from the tub, and paint falling off the ceiling in the bathroom, and the one pod of coffer in the room with the small pot was only enough coffee to color the water light brown, less than tea.
Stayed 1 night in Jul 2022
Response from Jim S. on Aug 3, 2022
Dear Tim, Thank you for staying with us. In as much as we would aim to provide ultimate satisfaction to each and every guest that stay in our hotel, it is sad that we may have failed this time. On behalf of the hotel, I would like to apologize for the inconvenience you have experienced. Rest assured that we'll work on the issues you mentioned as soon as possible. We hope we can make up with you next time. Stay safe! Sincerely, Jim S. Guest Relations Manager Rodeway Inn

8/10 Good

Tiffaney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, check in easy, clean room, quiet surroundings.
Stayed 1 night in Jul 2022
Response from Jim S. on Aug 3, 2022
Hi Tiffaney, Thank you for staying with us. We appreciate your feedback! Stay safe!

4/10 Poor

Kenneth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty
Stayed 1 night in Jul 2022
Response from Jim S. on Jul 17, 2022
Thank you for staying with us. I'll forward this tot the housekeeping department for appropriate action. Stay safe!