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Reviews of Hotel Umberto

3 out of 5
Hotel Umberto
Via Sp 22 Tropea/S. Domenica, S. Domenica, Ricadi, VV

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 113 reviews" "
Rating 8 - Good. 47 out of 113 reviews" "
Rating 6 - Okay. 17 out of 113 reviews" "
Rating 4 - Poor. 11 out of 113 reviews" "
Rating 2 - Terrible. 4 out of 113 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

CAROLANN, Wimauma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
3rd floor. No elevator. A/c was old . Cover was hanging off. Shower was small. Had a plastic mat , that was dirty. Had a hard tv with the tv. Receptionist said she was going to fix a/c & tv never did. Also asked to change room to lower floor. Her response was no, because we booked an economy room with Expedia. And we couldn’t lock door. We checked out a day earlier. 6 flights of stairs.
Stayed 3 nights in Sep 2023

4/10 Poor

Francesco

Travelled with family
Disliked: Amenities, property conditions & facilities
The room and especially the bathroom were very outdated. The TV wasn’t working. Third floor with no elevator. Breakfast starts at 8AM. I had to catch a ferry to the Aeolian islands at 7AM so I couldn’t take advantage of it the first day. Also no coffee machine or refrigerator in the room. Only one vending machine in the building with no coffee. Despite everything, the view of Stromboli from my room was priceless!
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great and helpful stuff. Clean room. Full breakfast included in the rate. Definitely recommended for a short stay.
Stayed 1 night in Jul 2021

8/10 Good

IOAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good things: big room, huge terrace, beautiful view, breakfast ok Not-so-good things: the borderless shower platform was higher than the bath floor and the water leaked out, the furniture did not match with the switches and lighting fixtures
Stayed 7 nights in Oct 2019

4/10 Poor

Peter, London

Travelled with partner
the room i booked did not look anything like on the pics. i booked "double or twin room" which is more expensive than the economy double. we got economy double. the pictures need to be changed or they need to upload more pictures to be able to see the options. very disappointing. staff did not speak english at all so she did not understand when i asked her to change our room.
Stayed 1 night in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, and super value for money
We booked this hotel for a really good price and it turns out to be probably the best value hotel we have ever stayed in. The hotel is easy to find, situated a few minutes walk through town (passing restaurants and shops) from Santa Domenica train station. On arrival we were immediately given a room upgrade. The room was nice, with access to a very large balcony with sea views shared with the rooms either side. Breakfasts were included and these were good, and we liked the hotel and the staff so much we ate our evening meals there three nights - delicious food and good value for money. The hotel is about a 20 minute walk from the Riaci beach (part of it down quite a steep hill) and a 30-40 minute walk to nearby Tropea, a lovely old town with its own beach. It is also worth taking the train to Ricadi and walking to Capo Vaticano and the Grotticelle beach, plus take a trip to Pizzo as that is very nice. Note that Santa Domenica station doesn't have a ticket office or machine and they charge 5 Euros extra on board - we were let off that and had to jump off the train at another station to buy tickets. After that I downloaded the Trenitalia app to buy tickets in advance. In summary, we recommend the Hotel Umberto and would like to thank the staff there for being so welcoming.
Stayed 8 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, close to tropea, very nice stuff, nice breakfasts annice view from the balcony
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is dated - the shower is so small
Right from the start - bad customer service. No elevator. My wife and I had to carry luggages 20 flights of stairs up. They did not offer to have anyone assist us. Suite very dated. Shower dated and very small. Could move to get to my shampoo. Dirty.
Stayed 1 night in Aug 2017

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and local
It's very good locating and good serves!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Maia, Buenos Aires, Argentina.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They made a great stay for us, nice place, very close to Tropea and great breakfast!

8/10 Good

Donald, Rural Oregon

Liked: Staff & service, property conditions & facilities
Good view and pricing
It was OK for the money, noise from highway went on all night, but had a great view

10/10 Excellent

Dana, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Helpful stuff. Full breakfast.
Good location. Great and helpful stuff. Clean room. Full breakfast. We paid 29 euros for night and it was great value. We arrived in the middle of night with last train in Santa Domenica. With no map we successfully found hotel, which was 10 min walking from station. We asked locals where to find it and everybody knew this place. The lady of the house greeted us with smile and let us in, it was midnight. Breakfast was really good comparing with any other Italian hotels. It is also 15 minutes walking from amassing beach in Tropei. We had truly good experience and we extended our stay.

8/10 Good

Antinio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza davvero emozionante da rifare sicuramente
Stayed 2 nights in Sep 2023

10/10 Excellent

Angela La

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo
Stayed 6 nights in Sep 2023

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pulita e accogliente...forse l'unica cosa che manca è un parcheggio interno
Stayed 2 nights in Sep 2023

2/10 Terrible

Simona

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Non ci tornerei Abbiamo alloggiato all'ultimo piano, nella mansarda. Faceva caldo ma l'aria condizionata non raffreddava adeguatamente la stanza. Abbiamo fatto la doccia e oltre alle tende di plastica che personalmente odio, l'acqua usciva con pochissima pressione. Non è presente l'ascensore. Pulizzia scarsissima.
Stayed 1 night in Aug 2023

4/10 Poor

Ismael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Esperienza negativa
Ho soggiornato con la mia famiglia fortunatamente per una sola notte al terzo piano ,senza ascensore , ed è stato molto deludente partendo da : Letto , doghe in legno rotte ,acqua calda a momenti ,doccia per niente confortevole (si allagava il bagno grazie a una tenda inutile ) ,la persiana che sbatteva in continuazione con un ferma persiane rotto,una TV non funzionante. Personale disinteressato e inutile nel trovare soluzione Le uniche cose positive sono il parcheggio privato e posizione quasi vicino a Tropea Resto ... deludente
Stayed 1 night in Aug 2023

8/10 Good

Anthony

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Ha tutto i comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Angie

Stayed 3 nights in Aug 2023

8/10 Good

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione
Stayed 1 night in Jul 2023

10/10 Excellent

Briam

Stayed 2 nights in Jul 2023

10/10 Excellent

Maddalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Rosario

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Il personale é gentile e professionale. La struttura é pulita, ma il bagno é troppo piccolo e scomodo. Manca l'ascensore.
Stayed 1 night in Jul 2023

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

ALFONSO

Stayed 1 night in Jul 2023

6/10 Okay

Salvatore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
L'hotel in se stesso era molto pulito, ragazza della reception molto gentile. Stanza molto pulita, colazione discreta, l'unica pecca usciva un filo d'acqua e per fare una doccia ci voleva un sacco di tempo. Su Expedia non erano ben specificate le condizioni della stanza.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortevole, a tre km. da Tropea, vicinissimo alla fantastica Baia di Riaci. Ottima e abbondante la colazione, pulizia e gentilezza top. Consigliatissimo anche per il rapporto qualità/prezzo.
Stayed 3 nights in Jun 2023

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Vincenzo

Stayed 1 night in Jun 2023

10/10 Excellent

Costel

Liked: Cleanliness, staff & service, property conditions & facilities
Preisleistung Verhältnis ist hervorragend.
Stayed 14 nights in Jun 2023

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
La doccia un po' scomoda, ha dei piccoli balconcini nelle camere più grandi, ottimo e molto comodo tutto tutto il resto deliziosa la ragazza della reception ✌️ciao 🤗
Stayed 2 nights in Jun 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect small room. Excellent and convenient place to stay. Cannot get any better in that price range👍. WATER PRESSURE: huge problem with the shower as hardly any water… but… that’s the only bad point!!! Breakfast included was grrreeeat!!!!
Stayed 1 night in Jun 2023

4/10 Poor

Miriana

Stayed 5 nights in Jul 2022

4/10 Poor

Selene

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Mi sono trovata discretamente in hotel in quanto se avessi avuto bisogno oltre un determinato orario non avrei trovato nessuno. Il receptionist c'era solo la mattina e 4 ore la sera fino alle 8. Oltre non c'era nessuno. Tanto che la coppia a fianco a me aveva bisogno in quanto non si apriva la porta della Camera e mi son ritrovata presente allo sfondamento di essa da parte dei clienti stessi. Acqua che smette di funzionare da un momento all'altro mentre sei sotto la doccia e scarico che mostrava rumori sinistri durante tutta la notte in quanto doveva (ricaricarsi?). Per me come hotel vale, ma non vale per come viene tenuto. Personale cordiale ma poco disponibile
Stayed 5 nights in Sep 2022

6/10 Okay

LAURO

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Domenica

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in staff. Professional and polite. Great hotel.
Stayed 2 nights in Aug 2022

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentile e disponibile
Stayed 3 nights in Aug 2022

8/10 Good

Elena

Stayed 1 night in Aug 2022

10/10 Excellent

Princess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cris è stato bravo e ci ha aiutato molto.
Stayed 2 nights in Aug 2022

10/10 Excellent

Carmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura carina, camera molto pulita, personale molto cordiale e disponibile. Per la posizione facile da raggiungere in auto le diverse spiagge ed il centro della città.
Stayed 2 nights in Aug 2022

8/10 Good

Davide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 6 nights in Jul 2022

10/10 Excellent

Mariano

Stayed 2 nights in Aug 2022

6/10 Okay

GIUSI MARIA

Travelled with family
Ho prenotato una stanza economy .. non c'erano foto sul sito. Un tugurio
Stayed 1 night in Jul 2022

10/10 Excellent

Odeta Mirela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Terrazza, parcheggio pulizie
Stayed 6 nights in Jul 2022

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totalmente ristrutturato,pulito e confortevole. Ambia scelta per colazione. Nel complesso buona esperienza
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Camera confortevole .colazione ed esterni da rivedere in toto...non come Il.resto.
Stayed 2 nights in Aug 2021