Property entrance

Reviews of Hotel San Marco Fitness Pool & SPA

4 out of 5
Hotel San Marco Fitness Pool & SPA
Baldassarre Longhena 42, Verona, VR

Reviews

8.4

Very good

Rating 10 - Excellent. 213 out of 560 reviews" "
Rating 8 - Good. 227 out of 560 reviews" "
Rating 6 - Okay. 88 out of 560 reviews" "
Rating 4 - Poor. 28 out of 560 reviews" "
Rating 2 - Terrible. 4 out of 560 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, right next to the arena. Amazing private spa option and cosy stylish room.
Stayed 1 night in Feb 2024

10/10 Excellent

Edo

Stayed 2 nights in Feb 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were so nice and friendly and the food was amazing, the facilities were great and the pool was awesome
Stayed 3 nights in Nov 2023

6/10 Okay

James, Newtown

Travelled with partner
Liked: Cleanliness, staff & service
Everyone was friendly and welcoming. Breakfast was good and plentiful. (I want their coffee machine.) Property may have seen better days. Room was clean, but inviting jetted tub was at issue. Hard to get in and out, grouting was shot, shower had little water pressure. Everything we wanted to do was a 20-30 minute walk.
Stayed 2 nights in Oct 2023

10/10 Excellent

Terry

Stayed 1 night in Sep 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but not 4 star
Hotel was nice and clean staff friendly. It was a fair way out of the centre which meant limited options for dinner locally. There was no ability to have dinner at the hotel unless part of an organised group. we booked this hotel for the spa facilities but when we came to use those facilities we were told the spa was closed.
Stayed 2 nights in Sep 2023

8/10 Good

Violetta

Liked: Cleanliness, staff & service, property conditions & facilities
A/C worked fine, the room was spacious (with big safety deposit box), breakfast was OK. The location of the hotel is not good if you plan to use public transportation frequently. Storage (luggage) room is a ruin (old room with spiders and their webs, lots of old unnecessary stuff plus cables hanging around) without any assistance - anyone can get inside and grab whatever wanted. If I provided you a picture from this room, you would say it is below 1* standard.
Response from Hotel san marco on Sep 14, 2023
Dear Ms Violetta,We want to thank you for the review.Our Hotel has a bus stop next to it, with a bus every 15 minutes until 8.30pm and then one every half an hour; Furthermore, we are in a strategic position even if you want to reach the center on foot (20-25 minutes). Regarding the luggage storage, we thank you for the constructive criticism, we are already working on improving the service, we only inform you that our luggage storage is monitored.Hoping to welcome you again in the future!Reception team

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
The hotel was nice- courtyard and lobby. The room was decent, nothing spectacular or different from other standard rooms. AC could have worked better, and no VIP accomodation at all- wouldnt let me check in until exactly 3PM. Storage room was small and very hot. Area surrounding property is nice and walkable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generous sized room, clean and well presented. Friendly and helpful staff, within walking distance to the restaurants and city centre. Swimming pool was most appreciated after a hot day. Would have loved a kettle to make a cup of tea or coffee.
Stayed 2 nights in Aug 2023

10/10 Excellent

Thaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
One of the 3 blinds in the room was broken so you couldn’t shut as all light out. There are no tea and coffee making facilities in the room. There is as Leo a charge g F if pool towels . All of these items made us feel it was just an OK stay.
Stayed 1 night in Jul 2023

6/10 Okay

Kristi

Liked: Staff & service, property conditions & facilities

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Staff and rooms great. Breakfast basic with limited fresh fruit / healthy breads / decent muesli / seeds etc - but coffee good. Main internal fire escape blocked with laundry bags (reported to reception who acted). Location good for airport and ok for town with good walking shoes.
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice room with view of pool. Great bathroom with Jacuzzi bath. Staff very friendly and helpful throughout stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Jun 2023

8/10 Good

Deborah

Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Stayed 1 night in Jun 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great stay
Lovely stay. Staff were amazing and very helpful. We lost a phone at the train station and they went above and beyond to try and track it down. Pool was lovely. Not too far away from the main attractions (20-30 min stroll or 5-10 mins in a taxi) we used the scooters outside and were there in no time.
Stayed 3 nights in May 2023

8/10 Good

Sylvia

Liked: Staff & service, amenities
Stayed 1 night in May 2023

8/10 Good

margaret

Liked: Staff & service, amenities
Staff were helpful and friendly!
Stayed 1 night in Sep 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property, the only drawback is that it is a 20-30 minute walk to the city center
Stayed 2 nights in Aug 2022

10/10 Excellent

M.Kosa

Stayed 1 night in Aug 2022

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great pool and gym facility..lovely room
Stayed 1 night in Aug 2022

10/10 Excellent

Demetra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
Excellent hotel. Spacious room and the bathroom was amazing. We had a jacuzi and a shower which was perfect after the endless walking in beautiful Verona. Breakfast was decent and the staff was polite. I would stay there again for sure.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be nice if they told us the water (the only thing in the fridge) is not free as they are no price list in the room.
Stayed 2 nights in Jul 2022

10/10 Excellent

Timothy

Stayed 2 nights in Jul 2022

10/10 Excellent

Lisa

Stayed 1 night in Jul 2022

8/10 Good

Stephen

Stayed 1 night in Jul 2022

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

youngjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Monica

Travelled with family
Disliked: Amenities, property conditions & facilities
I would not recommended this hotel to anyone
Stayed 1 night in Jun 2022

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Fabulous city hotel. Within walking distance to all the attractions and transport links. Hotel staff were fabulous and the outdoor pool was so welcome in the hot sunny weather. Loved it and i will certainly book again next time im in Verona x
Stayed 7 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Stay
I had a very pleasant short stay here. The staff were friendly and very helpful, recommending the best places to visit in the city and how to get there. It's about a 20 minute walk into the heart of Verona with some lovely streets and piazzas to explore on the way. I was, however, a bit disappointed to discover that you have to pay to use the spa facilities here (sauna, etc.). Nevertheless, it's a nice hotel with good facilities.
Stayed 1 night in Apr 2022

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Zamfirov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel that’s in walkable distance of all the attractions. Breakfast was brilliant.
Stayed 1 night in Oct 2021

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, friendly staff. Parking can be tricky.
The front desk and restaurant staff were very friendly and accommodating. The hotel spa is also great and the gym is better than expected. The breakfast buffet is served by staff but the logistics wasn’t great and you can wait a while to be served during busier times, I can see that this was done for covid but would have been much easier to make people use hand sanitiser and serve themselves (as you do with the coffee machine).
Stayed 3 nights in Aug 2021

8/10 Good

Nicky, Uk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was very poor in rooms and bedroom, whilst very big, was Spartan. However bathroom was huge!! Lovely jacuzzi bath and outdoor pool was very good. Covid-safe breakfast was handled very well with you being served from the buffet so this was very good.
Stayed 2 nights in Sep 2020

4/10 Poor

Michal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing stay
Unfortunately, not-anymore-4-star-hotel, with old lobby, poor breakfast offer and 30C water temperature in the swimming pool, which is free only between 8 and 11 am. Double bed is made of two single beds, therefore very unpleasant gap occurs - special cover was missing.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and service. Very close to center.
Stayed 1 night in Jan 2020

10/10 Excellent

Gwynfor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Christmas in Verona.
We had a lovely stay here over Christmas, The girls on reception were amazing. Nothing was too much trouble, they found us restaurants to eat at on Christmas Eve and Christmas Day. They are a credit to your hotel. Our room was excellent with all that we required. It's a 20 min walk from the main train Station to the Hotel and a 28 min walk from the hotel into the middle of Verona. Just what we wanted. Thank you.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in the front desk was awesome. She went out of her way help us out. Truly a happy experience..
Stayed 1 night in Dec 2019

8/10 Good

Yoram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint, poor internet access!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great breakfast, very convenient location
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had spiders. Was clean after last time we complained out beds had hairs in them. Breakfast is nice.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel was very convinient for us location-wise using a car. The room's bedding was made as we requested. Sadly, the cleanliness of the beds is terrible. Every bed (3 in total) has many, many hairs in its linens, seems to be both animals and people's too. I've never encountered anything like that before.
Stayed 1 night in Oct 2019

10/10 Excellent

Steve, Washington, DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before, when I attended professional conference few years ago, so I booked hotel San Marco for this trip based on my previous experience. Great and friendly staff, also serves excellent breakfast! The location is excellent if you want to hangout at the piazza San Zeno area, Castelvecchio which is all within 20 mins slow pace walking. I took the city bus #11, #95(after 9pm return trip from city center) from just infront of hotel going into and coming back from the Piazza Bra, Porto Nuova, Castelvecchio. I would not worry about the distance at all!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Very nice hotel, if we had stayed more than one night, we would have used the facilities more. Lovely breakfast and fitness room!
Entrance
Whirlpool tub in bathroom
Stayed 1 night in Aug 2019