Exterior

Reviews of Red Roof Inn Ft Pierce

2 out of 5
Red Roof Inn Ft Pierce
3236 South US Highway 1, Fort Pierce, FL

Reviews

7.2

Good

Rating 10 - Excellent. 192 out of 616 reviews" "
Rating 8 - Good. 177 out of 616 reviews" "
Rating 6 - Okay. 93 out of 616 reviews" "
Rating 4 - Poor. 72 out of 616 reviews" "
Rating 2 - Terrible. 82 out of 616 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Zach

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We only needed a place to stay for the night and shower so we chose this location for the convenience and price. The room smelled so bad we had to get a candle from the store to hide the smell. The room appeared clean otherwise. The refrigerator, lamps, and clock did not work (probably an outlet issue). The door did not have a good seal so all noises outside were extremely loud (generator, pressure washer, vehicles with back up beeping). All the noises honestly seemed like it was out of a movie because of how bad it was.
Stayed 1 night in Mar 2024
Response from Toni-Ann RediResponse Specialist on Mar 27, 2024
Hello Zach,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Ft Pierce. We sincerely appreciate your comments and we're very sorry you were unhappy with your stay. You indicated that you found the refrigerator in the room to be broken, that the door didn't have a good seal, and that the other amenities were not functioning. This is regrettable to see. Your concerns have been escalated in order to be reviewed.Thank you for sharing your concerns and I hope you will have a better stay in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Ashley

Travelled with partner
Liked: Staff & service
Nice place to stay and friendly staff
Stayed 1 night in Mar 2024
Response from Sashauna RediResponse Specialist on Mar 26, 2024
Dear Ashley,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN FT PIERCE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our nice place to stay and our friendly staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

andrea

Business traveller
Liked: Cleanliness, staff & service
Didn’t look around
Stayed 1 night in Mar 2024
Response from Linton RediResponse Specialist on Mar 24, 2024
Dear Andrea,Thank you for telling us about your recent visit at RED ROOF INN FT PIERCE. It's great to see we have earned your 5/5 rating. However, you stated that you didn't look around. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities
Bare bones room. Not bad at all.
Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on Mar 16, 2024
Dear Charles,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FT PIERCE. I was happy to see your 4/5 scoring. However, you mentioned the room were bare bones. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 Terrible

hugh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 11, 2024
Dear Hugh, We at the RED ROOF INN FT PIERCE are disappointed to have earned your scoring of 1/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 Okay

William

Stayed 1 night in Feb 2024
Response from Sashauna RediResponse Specialist on Feb 28, 2024
Hello William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ft Pierce and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

4/10 Poor

Ronald

Disliked: Cleanliness, amenities
Dirty Bathroom & broken AC
Stayed 1 night in Feb 2024
Response from Recordo Rediresponse Specialist on Feb 27, 2024
Hello Ronald,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Ft Pierce. It's disheartening to hear that you encountered an unclean bathroom an da broken AC. Red Roof apologize for the indicated experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 Okay

Joseph, Clermont

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Linton RediResponse Specialist on Feb 25, 2024
Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FT PIERCE and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping great. Area around property is busy. Sidewalks closed
Stayed 4 nights in Feb 2024
Response from Carla RediResponse Specialist on Feb 23, 2024
Dear Thomas, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Ft Pierce. I am glad to read that you were pleased with housekeeping, prompting your 4/5 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding the area around the property being busy and that the sidewalks was closed. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Veronica

Travelled with family
Liked: Staff & service
Lots of loud men drinking
Stayed 1 night in Jan 2024
Response from LaTunde RediResponse Specialist on Jan 24, 2024
Dear Veronica,Thank you for taking the time to tell us about your experience at the RED ROOF INN FT PIERCE. I am sorry that your experience did not meet your full expectations. You stated that you were unsatisfied with the lots of loud men drinking. This will be taken into consideration. However, on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

8/10 Good

Young

Stayed 1 night in Jan 2024
Response from Nishaye RediResponse Specialist on Feb 5, 2024
Hello Young,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ft Pierce and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2024
Response from Sashauna RediResponse Specialist on Jan 23, 2024
Hello Kenneth,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Ft Pierce. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Emily

Stayed 1 night in Dec 2023
Response from Kerry-Lee RediResponse Specialist on Jan 16, 2024
Hello Emily, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN FT PIERCE. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

6/10 Okay

Kaitlyn

Travelled with partner
Disliked: Cleanliness
There were roaches in the room. The doors upper lock had been broken off and not replaced, like the door had been kicked in before. Very noisy. Not the cleanest and it is a run down facility. Not impressed.
Stayed 4 nights in Dec 2023
Response from LaTunde Murrant. Rediresponse Specialist on Dec 22, 2023
Dear Kaitlyn,I appreciate you sharing your feedback following your stay at the RED ROOF INN FT PIERCE. I was saddened to read that your stay fell short of your expectations due to the insects and other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

4/10 Poor

chunmattie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not enough towels Not enough toilet paper Very unsafe Facility was very smells stinky The washroom is very dirty and very small I definitely do not recommend
Stayed 3 nights in Dec 2023
Response from LaTunde Murrant. Rediresponse Specialist on Dec 20, 2023
Dear Chunmattie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FT PIERCE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with safety of the facility, cleanliness of the washroom and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

April

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay here again for a short stay. It’s bare bones but clean and safe.
Stayed 1 night in Dec 2023
Response from LaTunde Murrant. Rediresponse Specialist on Dec 20, 2023
Dear April,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FT PIERCE. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding that your stay was clean and safe. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 Terrible

Christopher

Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Olivia RediResponse Specialist on Dec 16, 2023
Hello Christopher, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ft Pierce and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excellent

Ernesto

Response from Linton RediResponse Specialist on Feb 15, 2024
Hello Ernesto, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FT PIERCE and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 Okay

Caryn

Liked: Cleanliness, staff & service
Not a good neighborhood.
Stayed 1 night in Dec 2023
Response from Chevanese RediResponse Specialist on Dec 7, 2023
Thank you, Caryn, for taking the time to share your feedback regarding your experience at the Red Roof Inn Ft Pierce. We appreciate your 3/5 rating. However, it upsets me to hear that the neighborhood wasn't to your liking. At Red Roof, the safety and comfort of our guests are our top priorities. I am grateful for the feedback you provided so we are able to continually improve our hotel.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Jergens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good we have good time
Stayed 2 nights in Dec 2023
Response from Sashauna RediResponse Specialist on Dec 5, 2023
Dear Jergens,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Ft Pierce. I'm so glad you had a good time with us, prompting your 10/10 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 Excellent

STEVEN, canovanas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Great staff and a good value hotel in a good location
Stayed 1 night in Nov 2023
Response from Sashauna Red Roof Management on Nov 11, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Ft Pierce. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our great staff, the good value and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 Good

Chantale

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Chevanese RediResponse Specialist on Oct 18, 2023
Dear Chantale,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Ft Pierce. We welcome your 4/5 score and are happy to hear you had a good experience with us. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Rousner

Liked: Cleanliness
Response from Chevanese RediResponse Specialist on Oct 18, 2023
Hello Rousner,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ft Pierce and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Okay

wilvens

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was dirty upon checking, rusty microwave, TV was not working, no cable connected.
Stayed 3 nights in Oct 2023
Response from Chevanese RediResponse Specialist on Oct 16, 2023
Dear Wilvens,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Ft Pierce. We appreciate your 3/5 rating. However, you highlighted that the room was uncleaned, the TV wasn't t working, with no cable connected and the microwave was rusty. We are very sorry for your experience. We value your business and would like to assure you that this is not reflective of our usual standards. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. I will certainly bring this to the property’s attention.Thank you for sharing your concerns. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

HEYDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chevanese RediResponse Specialist on Oct 13, 2023
Hello Heyda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ft Pierce and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Darwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2023
Response from LaTunde Murrant. Rewards Specialist on Oct 6, 2023
Dear Darwin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FT PIERCE. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding that your stay was very good. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 Okay

Jennifer

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front check in was amazing,the clerk was really polite and informative she answered all kinds of questions for me about the area. I honestly didn’t pay attention to the people outside while walking my dog or bringing stuff in. The room was clean. There is mold on the wall ceiling crease above the window. I’m assuming an old leak because it looks like they have tried to repair it. No bugs and we checked everywhere. Bed was comfortable but pillows were flat. We drove 16rs so concrete would of been comfortable as well. Happy that I was able to keep my service dog with us. Hot water was great for the showers.
Stayed 1 night in Sep 2023
Response from Abigail RediResponse Specialist on Sep 23, 2023
Hello Jennifer, Thank you for taking the time to tell us about your stay at the Red Roof Inn Ft Pierce. I'm glad you found the front desk staff polite, the room clean and that you were able to take advantage of our pet friendly policy. You indicated that your stay was hindered because of flat pillows and the possible mold on the walls and ceiling. Our sincerest apologies. I will be sharing your feedback with the property's management team in an effort to address your concerns.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Abigail RediResponse Specialist

6/10 Okay

Eddie

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Sep 2023
Response from Chevanese RediResponse Specialist on Sep 19, 2023
Hi Nicole,I appreciate you sharing your feedback following your stay at the Red Roof Inn Ft Pierce. I'm so glad we earned your 5/5 score and are delighted to hear that you were pleased with your room. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 Poor

Yvelisse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is outdated and not clean. There were roaches in the room and it stunk like cigarettes. There were even burn holes in the blankets. The pictures on their website are much nicer than the real thing.
Stayed 2 nights in Sep 2023
Response from Chevanese RediResponse Specialist on Sep 16, 2023
Dear Yvelisse,I appreciate you sharing your feedback following your stay at the Red Roof Inn Ft Pierce. I was saddened to read that your stay fell short of your expectations due to the uncleanliness, and outdatedness of our facilities, the unpleasant odor in the room, burnt holes in the blankets and the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I am sharing your feedback with management to ensure that your concerns are addressed. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stay somewhere else
The room was fine, but the air conditioner did not keep the room cool at all. They had jury rigged it to drain into a bucket beneath the AC unit with a towel underneath it. Also, every time I went downstairs it stunk like weed. Other than that it was fine for a cheap motel.
Stayed 2 nights in Aug 2023
Response from Antonio,RediResponse Specialist on Sep 2, 2023
Dear Valued Guest,We are sorry to hear your recent experience at the RED ROOF INN FT PIERCE did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Antonio,Red Roof Management

2/10 Terrible

Hilario

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Antonio,RediResponse Specialist on Aug 28, 2023
Hello Hilario, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FT PIERCE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

10/10 Excellent

CLIFFORD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Gabrielle RediResponse Specialist on Aug 14, 2023
Thank you for taking a moment to leave a review, Clifford. Myself and the staff at the Red Roof Inn Ft Pierce appreciate your 10/10 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, GabrielleRediResponse Specialist

10/10 Excellent

Latrina

Liked: Cleanliness, staff & service, property conditions & facilities
This is a go to hotel for me. It’s clean, it’s quiet, deposit 30$ cash.
Response from Chirell Rediresponse Specialist on Aug 7, 2023
Dear Latrina,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Ft Pierce. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about our cleanliness, quiet environment and reasonable deposit. Honest guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

6/10 Okay

Ericka

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
They were nice but no ac on in room then never cooled off power tripped bed hard as rock we’re there for hour max and left. No maintenance there to fix ac who would like to sleep in 80 degree room and spiders in shower with dead bugs in corner room.
Stayed 1 night in Jul 2023
Response from Antonio,RediResponse Specialist on Jul 30, 2023
Dear Ericka,I appreciate you sharing your feedback following your stay at the RED ROOF INN FT PIERCE. I was saddened to read that your stay fell short of your expectations due to bugs, spiders and issue AC and a lack of maintenance. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Antonio,Red Roof Management

8/10 Good

Oscar

Stayed 1 night in Jul 2023
Response from Gabrielle RediResponse Specialist on Aug 14, 2023
Thank you for taking a moment to leave a review, Oscar. Myself and the staff at the Red Roof Inn Ft Pierce appreciate your 4/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, GabrielleRediResponse Specialist

10/10 Excellent

Rose M

Stayed 4 nights in Jul 2023
Response from Antonio,RediResponse Specialist on Jul 30, 2023
Hello Rose M, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FT PIERCE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management,

10/10 Excellent

Brad

Stayed 1 night in Jun 2023

10/10 Excellent

Leavia

Stayed 1 night in Jun 2023
Response from Sashauna Red Roof Management on Jul 1, 2023
Hello Leavia,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Ft Pierce. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

4/10 Poor

Hilda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Abigail RediResponse Specialist on Jun 27, 2023
Hello Hilda,Thank you for taking a moment to complete our survey. Regarding your stay at the Red Roof Inn Ft Pierce. I'm sorry that your stay was less than satisfactory that prompted a 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

10/10 Excellent

Maylin

Stayed 1 night in Jun 2023
Response from Nishaye RediResponse Specialist on Jul 8, 2023
Hello Maylin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ft Pierce and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRediResponse Specialist

10/10 Excellent

Ly

Stayed 1 night in May 2023
Response from Sashauna Red Roof Management on Jun 27, 2023
Hello Ly,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Ft Pierce. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight headed to our final destination of our vacation. Rooms are clean staff was friendly pool area is very nice
Stayed 1 night in Jun 2023
Response from Sashauna Red Roof Management on Jun 4, 2023
Dear Valued Guest,Thank you for taking the time to complete our guest survey comments regarding your recent stay at the Red Roof Inn Ft Pierce. I'm so glad we earned your 10/10 score. I was thrilled to see you were pleased with the cleanliness of the room and you enjoyed the very nice pool area. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Don’t waste your money!
We stayed at the Red Roof Inn as part of our Atlantic coast exploration. This hotel although had decent yet expensive pricing is not worth it. The room was dirty, bathroom with shower was falling apart and I could not change from a smoking to non-smoking room which was my mistake. General area we did not feel safe after dark.
Stayed 2 nights in May 2023
Response from Chevanese RediResponse Specialist on May 31, 2023
Dear Jennifer,Thank you for taking the time to tell us about your experience at the Red Roof Inn Ft Pierce. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for bathroom shower that you reported was falling apart, the uncleanliness in your room, along with the other listed hindrances. To uphold our company’s high standards your encounter will be shared with management to ensure your satisfaction.Thank you again for sharing your review. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely, Chevanese RediResponse Specialist

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Tianna RediResponse Specialist on May 22, 2023
Hello Hannah,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Ft Pierce appreciate your 4/5 score following your stay. I'm so pleased to see that you enjoyed your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service
Shower curtain would not stay closed bathroom with flood from the water coming off the shower. The Shower water was either super hot or cold. People sitting on the stairways and smoking.
Stayed 1 night in May 2023
Response from Sashauna Red Roof Management on May 11, 2023
Dear Paul,Thank you for taking the time to tell us about your stay at the Red Roof Inn Ft Pierce. I'm so glad we earned your 4/5 score. The situation you described regarding the shower curtain not closing, the people sitting on the stairways and smoking not to your liking and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated.Our team is committed to satisfying our guests, so we are very thankful for your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Briaun

Stayed 2 nights in Apr 2023
Response from Antonio,RediResponse Specialist on May 26, 2023
Hello Briaun, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FT PIERCE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 Excellent

Khalfani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Tianna RediResponse Specialist on May 3, 2023
Hello Khalfani,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Ft Pierce appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what took place throughout your stay and how we can improve on our service, so please consider adding comments to your survey in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna RediResponse Specialist

4/10 Poor

Larry

Stayed 1 night in Mar 2023
Response from Dannielle Rediresponse Specialist on Apr 24, 2023
Hello Larry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FT PIERCE and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management