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Overview of The Castle at Swan Lake

Photo gallery

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
40-inch flat-screen TV with cable channels, fireplace

The Castle at Swan Lake

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationSwan Lake3 min drive
    Popular LocationHistoric O'Keefe Ranch5 min drive
    Popular LocationVillage Green Centre6 min drive
    AirportKelowna, BC (YLW-Kelowna Intl.)41 min drive

Choose dates to view prices

King Deluxe Suite

4.8/5 guest room rating
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Executive Suite

4.8/5 guest room rating
  • 950 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

About this area

Vernon

The Castle at Swan Lake is located in Vernon. Okanagan Lake and Columbia Mountains reflect the area's natural beauty and area attractions include Historic O'Keefe Ranch and Planet Bee Honey Farm. Davison Orchards Country Village and Village Cheese Company are also worth visiting.
Popular Location

What's nearby

  • Swan Lake - 3 min drive
  • Historic O'Keefe Ranch - 5 min drive
  • Village Green Centre - 6 min drive
  • Polson Park - 9 min drive
  • SunValley Speedway - 10 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • Temptasian Restaurant & Lounge — 6 min drive
  • Browns Socialhouse — 6 min drive
  • Fresh Lemongrass — 7 min drive
  • Wasabi Japanese Restaurant — 7 min drive
  • Bean to Cup — 7 min drive

About this property

The Castle at Swan Lake

3.5-star hotel with seasonal outdoor pool and business center
This smoke-free hotel features a seasonal outdoor pool, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. All 44 rooms boast fireplaces and deep soaking tubs, plus kitchens and flat-screen TVs with cable channels. Other amenities available to guests include free WiFi, balconies or patios, and refrigerators. Housekeeping is available on request.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to October
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Can I cancel my reservation for free at The Castle at Swan Lake and receive a full refund?
Yes, The Castle at Swan Lake offers free cancellation on select room rates, because flexibility matters! Please refer to The Castle at Swan Lake cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Castle at Swan Lake?
As of Apr 14, 2021, prices found for a 1-night stay for 2 adults at The Castle at Swan Lake on Apr 30, 2021 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Castle at Swan Lake have a pool?
Yes, this property has a seasonal outdoor pool.
Is The Castle at Swan Lake pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Castle at Swan Lake?
Self parking is free at this property.
What time is check-in at The Castle at Swan Lake?
Check-in is from 4 PM - 10:30 PM. Late check-in is available during limited hours.
What time is check-out at The Castle at Swan Lake?
Check-out is at 11:00 AM.
Where is The Castle at Swan Lake located?
Situated in Vernon, this hotel is 0.1 mi (0.1 km) from Columbia Mountains and within 6 mi (10 km) of Okanagan Lake and Swan Lake. Historic O'Keefe Ranch and Village Green Centre are also within 6 mi (10 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 577 out of 816 reviews
5 - Excellent 71%
Rating 4 - Good. 204 out of 816 reviews
4 - Good 25%
Rating 3 - Okay. 24 out of 816 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 816 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 816 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful. I'll be back for sure.
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great views and a warm, chalet feel! A couple upgrades and repairs are needed as the bathroom door doesnt close for privacy and we also had to emplty the dishwasher ourselves? Otherwise a great and comfrtble stay!
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spacious suites with an incredible view of Swan Lake. You feel like you are the only ones there! Quiet, serene, complete kitchens, and the staff are very helpful!!
Stayed 3 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but a bit noisy with the highway and refrigerator..Also, with the lobby not open until 8am, it was a pain loading the car as the trek from room 205 to upper parking lot was awful with suitcases and other gear (steep uphill and quite far).
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Vernon! It’s almost like a condo. Very affordable for what you pay. Will only stay there when I go to Vernon
Stayed 1 night in Feb 2021

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