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The Castle at Swan Lake

Photo gallery for The Castle at Swan Lake

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Full-size fridge, microwave, stovetop, dishwasher

Overview of The Castle at Swan Lake

The Castle at Swan Lake

3.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
7905 Greenhow Road, Vernon, BC, V1B 3S2

Explore the area

  • Popular LocationSwan Lake5 min drive
  • Popular LocationHistoric O'Keefe Ranch5 min drive
  • Popular LocationVillage Green Centre6 min drive
  • AirportKelowna, BC (YLW-Kelowna Intl.)41 min drive

Choose dates to view prices

About this area

Vernon

The Castle at Swan Lake is located in Vernon. Columbia Mountains and Swan Lake reflect the area's natural beauty and area attractions include Historic O'Keefe Ranch and Planet Bee Honey Farm. Davison Orchards Country Village and Village Cheese Company are also worth visiting.

What's nearby

  • Swan Lake - 5 min drive
  • Historic O'Keefe Ranch - 5 min drive
  • Village Green Centre - 6 min drive
  • Polson Park - 9 min drive
  • SunValley Speedway - 10 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • Temptasian Restaurant & Lounge — 6 min drive
  • Browns Socialhouse — 6 min drive
  • Fresh Lemongrass — 7 min drive
  • Wasabi Japanese Restaurant — 7 min drive
  • Bean to Cup — 7 min drive

About this property

The Castle at Swan Lake

3.5-star hotel with seasonal outdoor pool and business center
This smoke-free hotel features a seasonal outdoor pool, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. All 44 rooms boast fireplaces and deep soaking tubs, plus kitchens and flat-screen TVs with cable channels. Other amenities available to guests include free WiFi, balconies or patios, and refrigerators. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to October
Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 593 out of 851 reviews
5 - Excellent 70%
Rating 4 - Good. 214 out of 851 reviews
4 - Good 25%
Rating 3 - Okay. 31 out of 851 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 851 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 851 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
close to the high way , over looking the lake good balcony
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a home away from home. It's so serene and calming. Will definitely come back in the future.
Stayed 4 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Amenities, property conditions & facilities
Nice hotel, would come back
Stayed 6 nights in Aug 2021

2/5 Poor

Travelled with family, Travelled with family and small children
The resort has the potential to be amazing but an unfriendly customer services manager, rooms that were dusty/missing essentials and a property showing wear and tear (ie/ sun umbrellas and lounge chairs that should of been replaced last year or year before) was disappointing.
Stayed 8 nights in Aug 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love this property and coming here to visit. The front desk was accommodating and helpful. I'm not sure if it's under new management, but there was a rude gentleman who was dealing with parking in the back lot. The pool was always very clean and well taken care of. I have the same complaint every year, so I'm not sure it's just me or not...it's SO bright in the loft. As soon as the sun comes up, it's super bright up there. There's no blinds on the upper windows, so expect to be woken up early.
Stayed 7 nights in Aug 2021