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Reviews of Ramada by Wyndham Wainwright

2.5 out of 5
Ramada by Wyndham Wainwright
1510 - 27th Street, Wainwright, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 411 reviews" "
Rating 8 - Good. 131 out of 411 reviews" "
Rating 6 - Okay. 29 out of 411 reviews" "
Rating 4 - Poor. 10 out of 411 reviews" "
Rating 2 - Terrible. 6 out of 411 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, shopping basically across the street
Stayed 1 night in Apr 2024
Response from Konnie Meissner, General Manager on Apr 18, 2024
Thank you so much for choosing the Ramada Wainwright,see you again soon

8/10 Good

Amy

Smell of natural gas in hallways. Caused headache
Stayed 2 nights in Mar 2024
Response from Konnie Meissner, General Manager on Apr 2, 2024
Thank you for taking the time to share your feedback.We are trying to figure out where the smell is coming from , we have checked all of our sources and have determined it is not coming from any of them. We strongly beleive it is coming in from the outside.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Konnie Meissner, General Manager on Mar 26, 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not completely cleaned prior to my arrival - 2 bathing suits were left in the bathroom and there was garbage in the coffee station cupboards from previous guests. I flagged this with housekeeping and they were very responsive and apologetic.
Stayed 2 nights in Mar 2024
Response from Konnie Meissner, General Manager on Mar 14, 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Reed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Konnie Meissner, General Manager on Jan 17, 2024
Thank you for choosing the Ramada Wainwright, we hope to see you again soon.

10/10 Excellent

Paul

Response from Konnie Meissner, General Manager on Feb 27, 2024
Thank you for choosing the Ramada Wainwright, see you next time

8/10 Good

Brad

Stayed 3 nights in Dec 2023
Response from Konnie Meissner, General Manager on Jan 3, 2024
Thank you for choosing the Ramada Wainwright, we hope to see you again soon

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were tidied and garbage dumped for first 3 days. Beds were also made. Last two days with shift change rooms were not cleaned, garbage was not dumped and beds were in same state as we left them in the morning later the same day.
Stayed 6 nights in Dec 2023
Response from Konnie Meissner, General Manager on Dec 11, 2023
Oh no, that is not what we want to see! We never want any guest leaving our hotel to be unhappy with their stay.Thank you for taking the time to share your feedback, that is how we improve. I hope you give us another chance to make a better first impression

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Konnie Meissner, General Manager on Dec 11, 2023
Thank you for choosing the Ramada Wainwright, we hope to see you again soon

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from Konnie Meissner, General Manager on Feb 27, 2024
Thank you for choosing the Ramada Wainwright

4/10 Poor

Roselyn

Travelled with family
The room was not that clean. Lots of hair on the bathroom floor and tub. Garbage on in the closet . Hot tub was dirty. Stave was very nice. Breakfast was great
Stayed 2 nights in Dec 2023
Response from Konnie Meissner, General Manager on Dec 7, 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Konnie Meissner, General Manager on Nov 7, 2023
Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.

10/10 Excellent

Lukas, Okotoks

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for work.
Stayed 2 nights in Oct 2023
Response from Konnie Meissner, General Manager on Oct 26, 2023
Thank you for choosing the Ramada Wainwright, we hope to see you the next time you are in the area.

8/10 Good

Lyndsay

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing! They were so kind to my kids
Stayed 2 nights in Sep 2023
Response from Konnie Meissner, General Manager on Sep 19, 2023
Thank you for choosing the Ramada Wainwright! I am so glad you were able to meet all my amazing team members and they made your stay an enjoyable one.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not my first stay here but will always stay here when in Wainwright. The staff is so friendly and accommodating. We were attending a funeral and they happily assisted by storing flowers in their cooler. We had some issues with the A/C and they were quick to come and fix the problem. The rooms are clean and comfortable. A lovely place to stay.
Stayed 2 nights in Sep 2023
Response from Konnie Meissner, General Manager on Sep 18, 2023
Thank you for taking the time to let us know about your recent stay here at the Ramada Wainwright. I am glad the Team was helpful and able to fix any issues quickly.We look forward to your next visit.

10/10 Excellent

Nick

Stayed 2 nights in Sep 2023
Response from Konnie Meissner, General Manager on Sep 13, 2023
Thank you for choosing the Ramada Wainwright, we hope to see you again soon

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Aug 2023
Response from Konnie Meissner,General Manager on Sep 6, 2023
Thank you for choosing the Ramada by Wyndham Wainwright. we hope to see you again soon

10/10 Excellent

Carolynn Van de

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Huge, well appointed rooms. Squeaky clean and comfortable. Friendly, professional staff and a very good breakfast.
Stayed 1 night in Aug 2023
Response from Konnie Meissner General Manager on Sep 1, 2023
Thank you so much for the wonderful review! We strive to provide the best customer experience and am happy to see we hit the mark for you. We hope to see you again soon.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Konnie Meissner, General Manager on Aug 21, 2023
Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023
Response from Konnie Meissner, General Manager on Sep 1, 2023
Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and efficient rooms.
Stayed 1 night in Aug 2023
Response from Konnie Meissner, General Manager on Aug 9, 2023
Thank you for choosing the Ramada Wainwright see you again soon

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff especially one lady in particular was absolutely the most amazing person! She called me personally on August 3rd, 2023 morning.. Can’t say enough about her!! She was wonderful!
Stayed 4 nights in Aug 2023
Response from Konnie Meissner, General Manager on Aug 9, 2023
Thank you so much for your kind words, I am so happy you were pleased with our customer service. We hope to see you next time

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Konnie Meissner General Manager on Aug 8, 2023
Your rating helps us to know we are on the right track! Thank you for sharing your experience with us and we hope to see you again soon.

6/10 Okay

Doug

Travelled with family
Liked: Cleanliness, staff & service
Meh
Stayed 1 night in Jul 2023
Response from Konnie Meissner General Manager on Jul 31, 2023
Thank you for taking the time out of your day to share your review. I apologize that we were not able to provide you with a stay you were satisfied with. I hope you will give us another chance to make a better impression.

10/10 Excellent

William

Travelled with partner
Liked: Amenities
C
Stayed 1 night in Jul 2023
Response from Konnie Meissner on Jul 26, 2023
Thank you for choosing Ramada Wainwright, see you again soon

6/10 Okay

Carrie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel, a little dated, the beds need upgrading, had a old springy bed. it’s clean though and the staff is great.
Stayed 1 night in Jul 2023
Response from Konnie Meissner, General Manager on Jul 16, 2023
Thank you for taking the time to let us know about your recent stay here at the Ramada Wainwright. I am glad you found the Team helpful and the hotel clean. We are hoping to upgrade the beds as soon as we can. Thank you again for choosing the Ramada and we hope to see you again soon.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great here , very helpful and friendly.
Stayed 3 nights in Jul 2023
Response from Konnie Meissner, General Manager on Jul 15, 2023
Thank you for choosing the Ramada Wainwright. We look forward to your next visit.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Konnie Meissner,General Manager on Jul 15, 2023
Thank you for choosing the Ramada Wainwright and we hope to see you again soon

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are big and comfortable.
Stayed 1 night in Jul 2023
Response from Konnie Meissner, General Manager on Jul 10, 2023
Thank you for choosing the Ramada Wainwright and we are so happy you enjoyed your stay. We hope to see you the next time you are in the Wainwright area.

8/10 Good

Mike, Innisfail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Having problems hooking up to the hotel internet. I could not connect, so just decided to connect to the local Co-op internet.
Stayed 1 night in Jul 2023
Response from Konnie Meissner General Manager on Jul 5, 2023
HelloThank you for choosing the Ramada Wainwright, I am sorry you had issues with the internet, I will have maintenance check up on it.

8/10 Good

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Konnie Meissner General Manager on Jul 4, 2023
Thank you for choosing the Ramada Wainwright, we hope to see you again soon

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 2 nights in Jun 2023
Response from Konnie Meissner, General Manager on Jun 9, 2023
Thank you for choosing the Ramada by Wyndham Wainwright and we look forward to your next visit

8/10 Good

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great room. Only downfall were the blinds/curtains in our room, they were not black out curtains so the sun had us up very early.
Stayed 1 night in May 2023
Response from Konnie Meissner on May 29, 2023
Thank you for choosing the Ramada by Wyndham Wainwright.

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Konnie Meissner, General manager on May 23, 2023
Thank you for choosing the Ramada Wainwright and we hope to see you again soon

6/10 Okay

Hoda

Liked: Cleanliness, staff & service
The hotel was clean however the air conditioner was broken in the room and was never dealt with.
Stayed 2 nights in May 2023
Response from Konnie Meissner, General Manager on May 22, 2023
Thank you for sharing your recent stay with us, I do apologize that your experience was less that perfect, I have addressed your concern with the maintenance department and we are working on rectifying the issue

2/10 Terrible

Barry

Travelled with partner
As we had arrived and were checking in we were told that the pool and the hot tub were un operational. These were factors in booking the room over a month in advance. We asked for a discount as these services were not available. No discount could be provided so we decided to look elsewhere at another hotel. We went to a competitor that had hot tub and pool service. We explained our plight. The competitor not only provided a significant discount but also provided a Hot Tub Suite. The pool and main hot tub facilities were great. Ramada should have contacted us prior to our arrival if they knew their pool and hot tub did not work.
Stayed 2 nights in Apr 2023
Response from Konnie Meissner, General Manager on May 3, 2023
I am sorry for the inconvenience you were caused, the pool issue was an unforeseeable problem caused by burst pipes a few days before your arrival. I spoke with my team as you most definitely been given a discount and we too could have upgraded you to a hot tub suite. Again I do apologize and hope you will give us another chance to make a better impression.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Friendly Staff
Stayed 1 night in Apr 2023
Response from Konnie Meissner, General Manager on Apr 24, 2023
Thank you for chossing the Ramada Wainwright, we hope to see you again soon

6/10 Okay

Lianne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean in breakfast area and well looked after Pool not working Tv not working so had to move to another room😣
Stayed 1 night in Apr 2023
Response from Konnie Meissner, General Manager on Apr 24, 2023
Thank you for choosing the Ramada Wainwright. I am sorry for the inconvenience of having to change rooms after you were all settled, I trust the second room was good. As for the pool we hope to have it back up and running very soon

8/10 Good

Linda

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Konnie Meissner, General Manager on Apr 24, 2023
Thank you for choosing the Ramada Wainwright, we hope to see you again soon

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Konnie Miessner General Manager on Mar 27, 2023
Thank you for choosing the Ramada Wainwright

8/10 Good

Bobby

Stayed 1 night in Mar 2023
Response from Konnie Meissner General manager on Apr 6, 2023
Thank you for choosing the Ramada Wainwright and we hope to see you again soon

10/10 Excellent

Cheryl-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Konnie Meissner, General Manager on Mar 13, 2023
Thank you for choosing the Ramada Wainwright and we look forward to seeing you the next time you are in the area.

4/10 Poor

Taylor

Stayed 1 night in Feb 2023
Response from Konnie Meissner General Manager on Mar 2, 2023
Thank you for choosing the Ramada Wainwright

10/10 Excellent

Conner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Konnie Meissner General Manager on Jan 16, 2023
Thank you for choosing the Ramada Wainwright.We hope to see you again soon

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great stay! We came to wainwright to visit family they allowed my family to come to the hotel and have supper in the breakfast dining room area instead of crowding in our room. Rooms are large and spacious and pool is great.
Stayed 2 nights in Dec 2022
Response from Konnie Meissner, General Manager on Dec 7, 2022
Thank you so much for the nice review! I am so glad you were able to spend time with your family. We hope to see you the next time you are in the Wainwright area.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Konnie Meissner, General Manager on Nov 14, 2022
Thank you for choosing the Ramada Wainwright

10/10 Excellent

Brett

Stayed 1 night in Nov 2022
Response from Konnie Meissner, General Manager on Nov 14, 2022
Thank you for choosing the Ramada Wainwright

10/10 Excellent

Maureen, Athabasca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Parking stalls a bit tight but otherwise ok.
Stayed 1 night in Nov 2022
Response from Konnie Meissner General Manager on Nov 2, 2022
Thank you for choosing the Ramada Wainwright

10/10 Excellent

Carolin, Peace River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2022
Response from Konnie Meissner General Manager on Oct 22, 2022
Thank you for choosing the Ramada Wainwright, see you next time