Title: Grand Hotel Plaza Veracruz - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Plaza Veracruz Hotel with free valet parking, near Veracruz Harbour ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/108406c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family dining](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/aa34a1a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/5cd63021.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/e0149cda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806681/a1a54f29.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Grand Hotel Plaza Veracruz combines urban convenience with relaxation. Enjoy the outdoor pool, spa tub, fitness center, in-room WiFi, satisfying meals at the restaurant, and knowledgeable assistance from the multilingual staff. 7.0 Good ## Popular amenities - Hot tub - Gym - Pool - Room service - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2806681&PinnedHotelID=2806681&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### Executive Double Suite ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping In-room safe - Sleeps 2 - 1 Double Bed ### Executive King Suite ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping In-room safe - Sleeps 2 - 1 King Bed ### Master King Suite with Jacuzzi ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping In-room safe - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ### Executive Cuadruple Suite ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ### Master Cuadruple Suite with Sofa Bed ### Highlights Air conditioning LED TV Sofa bed - twin Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping - Sleeps 5 - 2 Double Beds ### Master Cuadruple Suite ### Highlights Air conditioning LED TV Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ### Master Cuadruple Suite with Jacuzzi ### Highlights Air conditioning LED TV Sofa bed - twin Hair dryer Private bathroom Free bottled water Cable channels Daily housekeeping - Sleeps 5 - 2 Double Beds ## You may also like Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842532/441be15d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Boca del Rio Veracruz Boca del Río - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 1,009 reviews CA $95 CA $112 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Veracruz-Hotels-Hilton-Garden-Inn-Boca-Del-Rio-Veracruz.h6842532.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=41591de0-8150-4766-bc4f-0fd67f9b6bb4&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28400/28363/13da341c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Veracruz Boca del Río - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,011 reviews CA $202 CA $239 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Veracruz-Hotels-Grand-Fiesta-Americana-Veracruz.h28363.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=41591de0-8150-4766-bc4f-0fd67f9b6bb4&top_cur=CAD) Ad ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/490000/487100/487041/d61c22b1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Emporio Veracruz Hotel Malecon - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,589 reviews CA $100 CA $120 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Veracruz-Hotels-Emporio-Veracruz-Hotel.h487041.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=41591de0-8150-4766-bc4f-0fd67f9b6bb4&top_cur=CAD) Ad ![Business centre](https://images.trvl-media.com/lodging/6000000/5260000/5259300/5259231/a6a36549.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Veracruz Boca Del Rio De Las Americas - Pool - Breakfast included - Pet-friendly - Kids pool 9.0 Wonderful 1,012 reviews CA $105 CA $124 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Boca-Del-Rio-Hotels-Hampton-By-Hilton-Veracruz-Boca-Del-Rio.h5259231.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=41591de0-8150-4766-bc4f-0fd67f9b6bb4&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/860000/852100/852096/6f4f729e_edited_de0e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Veracruz Malecon - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 1,005 reviews CA $97 CA $115 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Veracruz-Hotels-DoubleTree-By-Hilton-Hotel-Veracruz.h852096.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=3696&destination=Veracruz&destType=MARKET&latLong=19.193975,-96.135521&searchId=41591de0-8150-4766-bc4f-0fd67f9b6bb4&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Grand-Hotel-Plaza-Veracruz.h2806681.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Grand-Hotel-Plaza-Veracruz.h2806681.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.18691%2C-96.13491&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WnRtwIR_H28HJO4gechge_9LUvg=) Av. Salvador Diaz Miron #776, Col. Centro CP, Veracruz, VER, 91700 #### What's nearby - Benito Juarez Auditorium - 13 min walk - 1.2 km - Veracruz Aquarium - 17 min walk - 1.4 km - Zócalo - 2 min drive - 1.9 km - Veracruz Harbour - 2 min drive - 1.9 km - Malecón de Veracruz - 2 min drive - 1.9 km #### Getting around - Veracruz Central Station - 8 min drive - General Heriberto Jara Intl. Airport (VER) - 23 min drive #### Restaurants - ‪Pizza Hut Diaz Mirón - ‬2 min walk - ‪Subway - ‬4 min walk - ‪Tacos El Deportivo - ‬5 min walk - ‪hojaldras denegri 20 de noviembre - ‬4 min walk - ‪Cemitas y Quesadillas anny - ‬1 min walk ## About this property ### Grand Hotel Plaza Veracruz Hotel near Veracruz Aquarium You can look forward to a gym, conference space, and a hot tub at Grand Hotel Plaza Veracruz. In addition to a restaurant, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool - Free self parking and valet parking - An elevator, a computer station, and multilingual staff - A 24-hour front desk and meeting rooms Room features All 84 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 27-cm LED TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/41000000/40900000/40893600/40893591/4d6b52b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Veracruz Suites Hotel Malecon - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 204 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=40893591&PinnedHotelID=40893591&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4600000/4596900/4596873/922a1bec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ziami Malecon - Pool - Parking included - Free WiFi - Restaurant 6.8 222 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=4596873&PinnedHotelID=4596873&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1370000/1364200/1364102/b0b4fbbe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galería Plaza Veracruz by Brisas Boca del Río - 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Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=22716921&PinnedHotelID=22716921&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - A restaurant ### Things to do - Gym - Hot tub - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Computer station - Conference space - Meeting rooms ### Accessibility - Elevator ### More - 1 building - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 27-cm LED TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### Property is also known as Hotel Veracruz Plaza Veracruz Plaza Hotel Grand Plaza Veracruz Veracruz Plaza Grand Plaza Veracruz Veracruz Grand Hotel Plaza Veracruz Hotel Grand Hotel Plaza Veracruz Veracruz Grand Hotel Plaza Veracruz Hotel Veracruz ## Frequently asked questions ### Does Grand Hotel Plaza Veracruz have a pool? > Yes, this property has an outdoor pool. ### Is Grand Hotel Plaza Veracruz pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Grand Hotel Plaza Veracruz? > Check-in begins at 3 PM. After-hours check-in is not available. ### What time is check-out at Grand Hotel Plaza Veracruz? > Check-out is at 1 PM. ### Where is Grand Hotel Plaza Veracruz located? > Located in the heart of Veracruz, this hotel is within 1 mi (2 km) of UNIMEX Mexican University Veracruz and Veracruz Aquarium. Veracruz Harbour is 1.3 mi (2 km) away. Veracruz Central Station is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hotel Plaza Veracruz Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 61 8 - Good 111 6 - Okay 81 4 - Poor 36 2 - Terrible 24 ### 7.6/10 Cleanliness ### 7.4/10 Staff & service ### 6.8/10 Amenities ### 6.8/10 Property conditions & facilities ### 8/10 Good #### Verified traveller Sep 20, 2019 Liked: Cleanliness, staff & service Disliked: Amenities Hotel cómodo, desayuno insuficiente Habitaciones amplias ##### Verified traveller Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller Sep 17, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general todo es bueno a excepción de que no hay un area donde puedas tender tu ropa mojada ##### Verified traveller Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Verified traveller Sep 17, 2019 Disliked: Property conditions & facilities Le hace falta mantenimiento a las instalaciones, huele a humedad las habitaciones ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Mirna, Tabasco Sep 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Muy bueno, exelente limpieza, y buena comida, buen trato. ##### Mirna Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller Sep 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Cafetería cerraba muy temprano, desayuno de cortesía, sencillisimo, las toallas nunca fueron completas y al segundo se llevaron 2, nos dejaron 2 ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### gabriel yovanni Sep 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel muy buena ubicación,nada mas le hace falta un poco mas de mantenimiento a la alberca pero esta muy bien ##### gabriel yovanni Stayed 3 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller Sep 10, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La publicidad totalmente engañosa las habitaciones no son para nada como se ven en las fotos, la alberca sucia y el cuarto tenia un olor a humedad terrible, pedimos cambio de habitacion por que aparte no servia el clima y el personal no fue nada amable, la jabitacion en la que nos colocaron después tambien olia mal pero estabamos tan cansados que tuvimos que aceptarla, jamas volveria a hospedarme en ese hotel ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller Sep 3, 2019 Esta bien, el servicio corresponde al precio pagado por habitación. Tiene lo necesario. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Cass Aug 31, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Fue buena, nos cambiaron de habitación por remodelación el único inconveniente fue que nuestro último día se fue la luz. ##### Cass Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 27, 2019 Liked: Cleanliness, staff & service la alberca esta padre y las habitaciones muy comodas ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Mariana Aug 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fin de semana en Veracruz Buena ubicación bastante cerca el ADO, le falta un poco de mantenimiento al edificio en general como que ya es viejo pero está bien, la atención es buena. Si volvería a hospedarme ahí ##### Mariana Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Verified traveller Aug 20, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities La habitación en general no se ve completanente limpia, el baño tiene indicios de humedad que hacen ver sucio. La atención del personal es buena. ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller Aug 20, 2019 Liked: Cleanliness, staff & service Me gustó el cuarto, aunque es pequeño es cómodo, lo que no me gustó definitivamente fue el colchón, está como una roca, y amanecí con lumbalgia por ese colchón tan duro. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 6/10 Okay #### GERARDO JAVIER Aug 18, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service LAS HABITACIONES ESTAN UN POCO PEQUEÑAS Y OBSCURAS , EL DESAYUNO CONTINENTAL ESTA MUY LIMITADO Y SU BUFET TAMPOCO ESTA BIEN SURTIDO, ME CAMBIARON DE HABITACION POR QUE EL CLIMA NO FUNCIONABA, Y LA ALBERCA TIENE SUCIEDAD DE PALOMAS. ##### GERARDO JAVIER Stayed 4 nights in Aug 2019 ### 2/10 Terrible #### Carolina Aug 16, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La peor experiencia en hoteles Horroroso en todos los sentidos, el aire acondicionado NO funsiona cuando lo reportamos nos dijeron, pues parece abajo de la puerta que aqui si da, la cama dura y cochina de orines, las almohadad iguales, la alberca sucia. Nos dio comezon y tuvimos que ir al doctor, el desayuno que da consiste en 1rebanada de pan tostado y un vasito de jugo o cafe, el Gerente un GROSERO. nos tuvimos que retirar del hotel y No quisieron regresarnos el dinero. Fue un horror. ##### Carolina Stayed 2 nights in Aug 2019 ### 8/10 Good #### YADIRA Aug 14, 2019 Liked: Cleanliness, staff & service, room comfort #### buen servicio Al principio nos dieron una habitación muy pequeña, luego nos cambiaron y todo estuvo bien a excepción de la regadera que se inundaba por no tener bien canalizado el desagüe del agua, el personal muy amable y servicial ##### YADIRA Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect very clean and beautiful excellent service excellent food ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### ALEJANDRO, Oaxaca Aug 13, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo obtenido considera El precio obtenido a través de la aplicación es excelente ##### ALEJANDRO Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller Aug 13, 2019 La ubicación. Servicio a cuaetos no es el óptimo, no hay toallas. La alberca necesita limpieza ##### Verified traveller Stayed 3 nights in Aug 2019 ### 4/10 Poor #### Verified traveller Aug 13, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No lo recomiendo para nada La alberca súper sucia nunca cambian el agua El servicio de toallas Malí no habían La comida de bufet pésima ##### Verified traveller Stayed 3 nights in Aug 2019 ### 4/10 Poor #### Verified traveller Aug 13, 2019 Liked: Cleanliness Disliked: Amenities, property conditions & facilities El clima no enfriaba, decia que contaban con servicio a la habitacion y en cuanto llegue me dicen que no cuentan con el, por lo que tuve que pedir comida por otro lado ##### Verified traveller Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Verified traveller Aug 13, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No coorespondia las fitos mostrads, incluso no se llama gran hitel, toallas deshilachdas, el hotel tofo mal pintado, no zervia el elevadorr y no era desayuno continental solo pan tostado ycafe, un verdadero robo el costo para sus instalaciones, se ve q expedia nunca se ha asomado yo creo es de 2 estrellas ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Altagracia, Ciudad de México Aug 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Falta un poco de comunicación, reserve para tres persona y únicamente me proporcionaban toallas (deberían renovarlas), jabón para dos personas, aún cuando comente en recepción. ##### Altagracia Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Jesus, Tabasco Aug 12, 2019 Liked: Cleanliness, staff & service No me gustó que te piden las llaves de tu coche ellos te lo estacionan y cuando lo utilizas lo llevan a la entrada, pero no se hacen responsables por el daño o robo de tu vehículo osea está mal, no tenía internet en mi habitación de repente había una señal mínima y de repente se iba y eso que estaba en el segundo piso ##### Jesus Stayed 2 nights in Aug 2019 ### 8/10 Good #### Williams Aug 8, 2019 Liked: Cleanliness, staff & service Bueno pero el asensor no funcionabael aire acondicionado de la recepciin tampoco y en el cuarto no habia señal de tv. ##### Williams Stayed 1 night in Aug 2019 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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