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Overview of DoubleTree by Hilton Hotel Veracruz

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe

DoubleTree by Hilton Hotel Veracruz

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationVeracruz Wax Museum10 min walk
    Popular LocationVeracruz Aquarium12 min walk
    Popular LocationRegatas Beach15 min walk
    AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)40 min drive

Choose dates to view prices

Room, 2 Queen Beds, Non Smoking, Beach View

4.9/5 guest room rating
  • 388 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking (Interior View)

4.8/5 guest room rating
  • 308 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds, Non Smoking, Beach View

3.6/5 guest room rating
  • 500 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Beach View

5/5 guest room rating
  • 672 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking, Beach View

  • 500 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking, Beach View

3.8/5 guest room rating
  • 388 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Interior View)

4.7/5 guest room rating
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

  • 388 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Non Smoking, Beach View

5/5 guest room rating
  • 308 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Beach View

  • 527 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Non Smoking

  • 441 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

About this area

Veracruz

Located in Veracruz, DoubleTree by Hilton Hotel Veracruz is in the city center and on the boardwalk. Veracruz Cathedral and Zocalo are notable landmarks, and if an activity is on the agenda, check out Veracruz Harbour. Don't miss out on a visit to Veracruz Aquarium.
Visit our Veracruz travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Veracruz Wax Museum - 10 min walk
  • Veracruz Aquarium - 12 min walk
  • Bastion of Santiago Museum - 14 min walk
  • Regatas Beach - 15 min walk
  • City Museum - 17 min walk

Getting around

  • Veracruz Central Station - 10 min drive
  • General Heriberto Jara Intl. Airport (VER) - 40 min drive

Restaurants

  • Enxebre — 1 min walk
  • Antojitos veracruzanos lolita — 7 min walk
  • Fussion Restaurante&taller — 7 min walk
  • Palapa Perea — 8 min walk
  • Natura — 8 min walk

About this property

DoubleTree by Hilton Hotel Veracruz

Boardwalk Veracruz hotel in Malecon, near Veracruz Aquarium
A restaurant, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. All 155 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. Guests will also find room service, coffee makers, and down comforters.
DoubleTree by Hilton Hotel Veracruz offers 155 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 220.00 for adults and MXN 125.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (484 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - June 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Veracruz
Veracruz
Malecon
Malecon
Parking included
Parking included
Free WiFi
Free WiFi
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Health club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 220.00 for adults and MXN 125.00 for children (approximately)
  • Late check-out fee: MXN 600.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel Veracruz and receive a full refund?
Yes, DoubleTree by Hilton Hotel Veracruz offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel Veracruz cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at DoubleTree by Hilton Hotel Veracruz?
As of Apr 11, 2021, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Veracruz on Apr 16, 2021 start from CA $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does DoubleTree by Hilton Hotel Veracruz have a pool?
Yes, this property has an outdoor pool.
Is DoubleTree by Hilton Hotel Veracruz pet-friendly?
No, pets are not allowed at this property.
How much is parking at DoubleTree by Hilton Hotel Veracruz?
Self parking and valet parking are free at this property.
What time is check-in at DoubleTree by Hilton Hotel Veracruz?
Check-in is from 3:00 PM - midnight. After-hours check-in is not available.
What time is check-out at DoubleTree by Hilton Hotel Veracruz?
Check-out is at noon. Late check-out is available for MXN 600.00 (subject to availability).
Where is DoubleTree by Hilton Hotel Veracruz located?
Located in Malecon, this hotel is within 1 mi (2 km) of Veracruz Aquarium, Veracruz Harbour, and Veracruz Cathedral. Zocalo and Plaza Las Americas Shopping Mall are also within 6 mi (10 km). Veracruz Central Station is 27 minutes by foot.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 309 out of 600 reviews
5 - Excellent 52%
Rating 4 - Good. 196 out of 600 reviews
4 - Good 33%
Rating 3 - Okay. 61 out of 600 reviews
3 - Okay 10%
Rating 2 - Poor. 22 out of 600 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 600 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to eatery...
Stayed 1 night in Apr 2021

4/5 Good

Liked: Staff & service
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

3/5 Okay

Liked: Amenities
Nicely located! Near downtown area, really close to the beaches!
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 1 night in Dec 2020

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