Title: Casabella Art/Boutique Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Casabella Art/Boutique Hotel Beachfront aparthotel with a 24-hour front desk and an outdoor pool ![Deluxe Double Room](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/6bce9c17.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Beach/ocean view](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/c63c2a05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/c23a1c59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/9b13475c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/ea60ff1d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Casabella Art/Boutique Hotel sits in central Veracruz, offering a vibrant atmosphere with its outdoor pool and convenient WiFi. Guests relax on the sunny terrace or browse the Plaza Las Americas Shopping Mall located right on the property grounds. 5.0 ## Popular amenities - Room service - Pool - Housekeeping - Pet-friendly - Outdoor space - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Premium Studio Suite, City View](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/f2c6ce8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio Suite, City View ### Highlights Air conditioning Plasma TV Ceiling fan Private bathroom Cable channels Desk Wardrobe or closet Heated floors - 496 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Premium Double Room, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/247543b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, Ocean View ### Highlights Balcony Air conditioning Plasma TV Ceiling fan Private bathroom Cable channels Desk Wardrobe or closet - 496 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Deluxe Double Room](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/d1a6a633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Plasma TV Ceiling fan Private bathroom Cable channels Desk Wardrobe or closet Heated floors - Sea view - Sleeps 3 - 2 King Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/7c4dc449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds ### Highlights Air conditioning Plasma TV Ceiling fan Private bathroom Cable channels Desk Wardrobe or closet Heated floors - 495 sq ft - Beach view - Sleeps 6 - 2 Double Beds and 1 King Bed ## You may also like Ad ![Rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/21000000/20390000/20388800/20388758/a72c56bf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Veracruz Boca del Río - 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Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,013 reviews CA $108 CA $127 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Veracruz-Hotels-Holiday-Inn-Boca-Del-Rio.h570366.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=f02b411f-fb66-44e7-999c-2820581c8644&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28400/28363/13da341c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Veracruz Boca del Río - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,004 reviews CA $189 CA $226 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Veracruz-Hotels-Grand-Fiesta-Americana-Veracruz.h28363.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=f02b411f-fb66-44e7-999c-2820581c8644&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842532/441be15d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Boca del Rio Veracruz Boca del Río - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 1,013 reviews CA $100 CA $118 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Veracruz-Hotels-Hilton-Garden-Inn-Boca-Del-Rio-Veracruz.h6842532.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=f02b411f-fb66-44e7-999c-2820581c8644&top_cur=CAD) Ad ![Business centre](https://images.trvl-media.com/lodging/6000000/5260000/5259300/5259231/a6a36549.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Veracruz Boca Del Rio De Las Americas - Pool - Breakfast included - Pet-friendly - Kids pool 9.0 Wonderful 1,000 reviews CA $97 CA $114 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Boca-Del-Rio-Hotels-Hampton-By-Hilton-Veracruz-Boca-Del-Rio.h5259231.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=f02b411f-fb66-44e7-999c-2820581c8644&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/6000000/5670000/5665200/5665128/70c234a2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Veracruz Boca Del Rio by IHG Boca del Río - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 644 reviews CA $103 CA $122 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Veracruz-Hotels-Holiday-Inn-Express-Veracruz-Boca-Del-Rio.h5665128.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=f02b411f-fb66-44e7-999c-2820581c8644&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Casabella-ArtBoutique-Hotel-By-Rotamundos.h8057143.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Casabella-ArtBoutique-Hotel-By-Rotamundos.h8057143.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.16878%2C-96.11505&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yr9QVj14fEUbqdRq84b7rKJfjQI=) Blvd. Avila Camacho #630, Col. Costa Verde, Boca del Río, VER, 94294 #### What's nearby - Veracruz Aquarium - 9 min drive - 3.0 km - Plaza Las Americas Shopping Mall - 10 min drive - 3.7 km - World Trade Center Veracruz - 11 min drive - 4.1 km - Mocambo Beach - 15 min drive - 5.2 km - Veracruz Harbour - 16 min drive - 4.8 km #### Getting around - Veracruz Central Station - 15 min drive - General Heriberto Jara Intl. Airport (VER) - 28 min drive #### Restaurants - ‪Mr. Pampas Veracruz - ‬5 min walk - ‪La Parrilla Veracruzana - ‬3 min walk - ‪Hotel Lois - ‬2 min walk - ‪El Muelle Del Bule-bar - ‬3 min walk - ‪Corazón De Amaranto - ‬4 min walk ## About this property ### Casabella Art/Boutique Hotel Beachfront aparthotel with a 24-hour front desk and an outdoor pool Along with an outdoor pool, this smoke-free aparthotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a banquet hall. Each apartment boasts a heated floor and offers free WiFi and a plasma TV. Additional amenities include room service, a ceiling fan, and a shower. Casabella Art/Boutique Hotel offers 24 air-conditioned accommodations with complimentary toiletries and ceiling fans. 32-inch plasma televisions come with cable channels. Bathrooms include showers. This Boca del Río aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. 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Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,000 reviews CA $103 CA $121 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2222495&PinnedHotelID=2222495&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 2 Double Beds, Balcony, Ocean View](https://images.trvl-media.com/lodging/47000000/46300000/46297600/46297591/9f8b9cb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Costa Verde Veracruz - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 358 reviews CA $46 CA $55 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=46297591&PinnedHotelID=46297591&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a sandy beach ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Limited onsite parking - Onsite parking includes off-street options ### Family friendly - Children stay free (see details) ### Dining - Room service (limited hours) ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer (on request) - Shampoo - Shower - Soap - Towels provided ### Living spaces - Heated floor ### Entertainment - 32-inch plasma TV with cable channels ### Outdoor areas - Terrace ### Work spaces - Desk ### Comfort - Air conditioning - Ceiling fan ### Pets - Pet friendly - One pet total - Fee: MXN 400 per pet per day - Service animals exempt from fees ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 steps to reach entrance - Doorbell and phone notification - Elevator (35 inch wide door) - Well-lit path to entrance - Smoking not allowed ### Services and conveniences - 24-hour front desk - Concierge services - Housekeeping (daily) - Iron/ironing board on request - Luggage storage - Phone - Tour and ticket assistance ### Location highlights - In a business district ### Things to do - Shopping mall ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 24 units - Banquet hall ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 400 per pet, per day Service animals are welcome, and are exempt from fees 1 total pets ### Children and extra beds Children are welcome 2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 400 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### Property is also known as CasAbella Art Boutique Casabella Art Boutique Boca del Rio Casabella Art Boutique Hotel Casabella Art Boutique Hotel Boca del Rio Casabella Art Boutique Hotel Veracruz/Boca Del Rio, Mexico Casabella Art/Boutique Hotel ## Frequently asked questions ### Does Casabella Art/Boutique Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Casabella Art/Boutique Hotel pet-friendly? > Yes, this property allows pets (limit 1 total). There's a fee of MXN 400 per pet, per day. Service animals are exempt from fees. ### How much is parking at Casabella Art/Boutique Hotel? > Limited spots are available. ### What time is check-in at Casabella Art/Boutique Hotel? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Casabella Art/Boutique Hotel? > Check-out is at noon. ### Where is Casabella Art/Boutique Hotel located? > Nestled on the beach, this Boca del Río aparthotel is within 3 mi (5 km) of Veracruz Aquarium, Veracruz Wax Museum, and Plaza Las Americas Shopping Mall. Malecón de Veracruz and World Trade Center Veracruz are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casabella Art/Boutique Hotel Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 5 6 - Okay 7 4 - Poor 3 2 - Terrible 16 ### 6.0/10 Cleanliness ### 5.8/10 Staff & service ### 5.8/10 Amenities ### 5.2/10 Property conditions & facilities ### 6.4/10 Eco-friendliness ### 2/10 Terrible #### Daniel May 30, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication El hotel es horribles ![](https://a.travel-assets.com/ugc/hotel-reviews/68fd0ff3-6732-4f2e-bd44-e618b9a48cdf-1748639443734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4edc654d-9a45-4334-af5c-9e1efc83dea2-1748639457070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/af5ae24c-f7d2-4b8a-92df-25b9f0c989f2-1748639463132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c6b8be9-d90d-41a2-8314-6646dc609b6f-1748639470818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 2 nights in May 2025 ### 2/10 Terrible #### Edgar Apr 11, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Mi peor experiencia en hoteles, a continuación razones: Sábanas rotas, wifi inestable, toallas de baño sucias (amarillas) y deshilachadas, regadera (no salía agua caliente y no cerraba puerta del baño), puerta de habitación complicada de abrir (aplicar fuerza para abrirla), elevador no abre completo, aunado a esto, no hubo preocupación por parte del servicio. Por último, las fotos publicadas no coinciden en nada con las habitaciones (instalaciones viejas y descuidadas, sillones muy viejos al igual que la cama y accesorios), no se dejen engañar, ni la recepción se parece a la foto del portal ##### Edgar Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Porfirio Feb 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente servicio ##### Porfirio Stayed 1 night in Feb 2025 ### 6/10 Okay #### Michel Jan 26, 2025 Disliked: Cleanliness, property conditions & facilities Very old hotel needs rénovations asap ##### Michel Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Mario Alberto Jun 25, 2024 Liked: Communication Disliked: Cleanliness, room comfort #### Lugar asqueroso Hotel asqueroso. Había hasta cucarachas ##### Mario Alberto Stayed 2 nights in Jun 2024 ### 8/10 Good #### SHARON MAYTE Apr 24, 2024 Liked: Cleanliness, communication El personal muy amable y atento, habitaciones amplias… sin embargo no había agua caliente ni servía el aire acondicionado ##### SHARON MAYTE Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Mario Feb 24, 2024 Disliked: Cleanliness, room comfort, communication #### Cambiarle las estrellas al lugar Pésimo lugar, se encuentra muy deteriorado en sus habitaciones puertas , baños humedad malas condiciones , no es hotel de 3 estrellas parece de 1 muy caro para lo que es. ##### Mario Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Jimena Jan 25, 2024 horrible ##### Jimena Stayed 2 nights in Dec 2023 ### 8/10 Good #### Miguel Ángel Jan 5, 2024 Liked: Amenities, communication Tiene partes en mal estado o descuidadas ##### Miguel Ángel Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Juan Dec 5, 2023 Disliked: Cleanliness, property conditions & facilities, communication Muy sucia y me cobraron doble ##### Juan Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Javier Oct 14, 2023 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities Toda la noche se escuchaban ruidos de moto y no pude dormir, el hotel esta muy mal mantenido. Lo ùnico positivo fue la amabilidad del staff. Querüian hacer un cargo de 400 pesos extras por la mascota aunque no estipularon esos cargos en la pagina de expedia ##### Javier Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Job Oct 6, 2023 Disliked: Property conditions & facilities, communication Sin telefono sin ascensor etc etc solo agua caliente hirviendo bye ##### Job Stayed 1 night in Oct 2023 ### 2/10 Terrible #### JORGE Oct 5, 2023 Liked: Amenities, communication Disliked: Cleanliness, property conditions & facilities Las instalaciones no son como de ve en las imágenes ##### JORGE Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Giovanni Sep 27, 2023 Disliked: Cleanliness, property conditions & facilities, communication No hay elevador y asi te hecen subir al 5°pizo, se termina el agua para bañar, no tienen para planchar, no tienen telefono para servicio, no sirven los televisores, etc. ##### Giovanni Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Roberto A Nov 25, 2022 Disliked: Property conditions & facilities, communication Que está frente a la playa ##### Roberto A Stayed 1 night in Nov 2022 ### 2/10 Terrible #### RODOLFO Nov 19, 2021 #### caso de robo llegamos al hotel , nos enviaron a unas cuadras al estacionamiento y ahi trataron de robarnos y ya no pudimos presentanos al hotel por seguridad ##### RODOLFO Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### ARTURO GARCIA Nov 14, 2021 Disliked: Cleanliness, amenities, property conditions & facilities, communication No respetaron mi reservación. No servía el clima en la habitación. En general todo el inmueble está en deplorables condiciones. El ascensor se descompuso. Los empleados cordiales, pero apenados por la situación. No depende de ellos. ##### ARTURO GARCIA Stayed 1 night in Nov 2021 ### 4/10 Poor #### Erika Paola Jan 5, 2021 Disliked: Room comfort, communication #### Instalaciones malas No servia el elevador, no servía el agua caliente del hotel había que estar regulando, cuando llegue no había agua, no tienen teléfono para llamar a recepción, me dieron una habitación que no era l reservada, no había servicio de comedor para desayuno, trataron que la estancia fuera agradable pero creo el hotel no está en condiciones de acuerdo al precio ##### Erika Paola Stayed 2 nights in Jan 2021 ### 2/10 Terrible #### Verified traveller Feb 3, 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### pesimo no tuvimos ni lo básico no nos gusto para nada, no es hotel boutique , no tiene ni agua caliente y la dirección si la buscas desde el Google maps te lleva a un destino que no tiene nada que ver! ##### Verified traveller ### 6/10 Okay #### Daniel Jan 7, 2015 #### COMENTARIOS FUE AGRADABLE, SIN EMBARGO NO ME GUSTO QUE HAY QUE BAJAR DEL CARRO A LA RECEPCION PARA QUE ABRAN EL ESTACIONAMIENTO, FUI CON MIS DOS HIJOS Y LA CAMARSITA TODOS LOS DIAS SOLO DEJO DOS TOALLAS, TUVE QUE LLAMAR DIARIO PARA QUE SUBIERAN LA FALTANTE, Y EL AGUA CASI DIARIO ESTABA FRIA, HABIA QUE LLAMAR A RECEPCION Y ESPERAR 10 MIN. PARA TENER AGUA CALIENTE ##### Daniel ### 8/10 Good #### Abraham, Distrito Federal Jan 7, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Casabella Buen hotel, solo que no tiene restaurante...La pasamos muy bien mis amigos y yo. El servicio es excelente y los cuartos limpios. Muy recomendable. ##### Abraham ### 4/10 Poor #### Tato, Puebla Jan 5, 2015 Liked: Cleanliness, room comfort Disliked: Staff & service #### Muchas expectativas, realidad dejo que desear Llegamos al hotel a las 18:00 con reservación hecha, no nos dieron habitación hasta 40 minutos después ya que no estaban limpias, (con reservación asegurada tienen que prever eso), al día siguiente nos hizo falta una toalla, nos respondieron que hasta que llegara la responsable, no es hotel boutique, su estacionamiento requiere de dar la vuelta por unas calles y para entrar o salir hay que avisar para que abran el portón (y dar la vuelta para el estacionamiento). ##### Tato ### 2/10 Terrible #### LEON, df Jan 3, 2015 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### sin elevador Nos pusieron en el piso 6 y no funcionó nunca elevador. Tuvimos que subir bajar nuestro equipaje nosotros. ##### LEON ### 2/10 Terrible #### Jorge, S Jan 1, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No vayan Simplemente no respetaron la reservación, a pesar de estar pagado. Pésima atención. ##### Jorge ### 6/10 Okay #### arturo, Colima Dec 30, 2014 Liked: Cleanliness, staff & service, room comfort #### OK ubicación y amplio cuarto, necesita mejorar.... Excelente ubicación, cuartos muy amplios para familias con niños. Limpio y con buen estacionamiento. Necesita mejorar baño y los AC. ##### arturo ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)