Title: Artisan Family Hotels - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Artisan Playa Esmeralda Family Beach Hotel Family-friendly beachfront location with outdoor pool ![Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/591862c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/dd249cf4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, beach umbrellas, beach towels, beach massages](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/f0ee565c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Garden View | Garden view](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/07a8f42f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Double Room | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/17abf625.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Artisan Family Hotels And Resorts Playa Esmeralda is beachfront, offering water skiing and volleyball. Relax at the swim-up bar, Wellness Spa, and two restaurants. Families love the indoor pool, outdoor tennis court, and free in-room WiFi at this resort near Chachalacas Beach. 8.0 Very good ## Popular amenities - Bar - Spa - Pool - Gym - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1876481&PinnedHotelID=1876481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1876481&PinnedHotelID=1876481&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1876481&PinnedHotelID=1876481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1876481&PinnedHotelID=1876481&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1876481&PinnedHotelID=1876481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1876481&PinnedHotelID=1876481&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1876481&PinnedHotelID=1876481&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1876481&PinnedHotelID=1876481&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 24 of 24 rooms ![Premium Suite](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/00ca497b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Separate bedroom Ceiling fan Private bathroom - 1 bedroom - Sleeps 3 - 1 King Bed ![Deluxe Double Room](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/25546741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 7.2 Good 5 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom - 517 sq ft - Sleeps 4 - 2 Double Beds ![Junior Double Room](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/0c3ee7d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Separate bedroom Ceiling fan Blackout drapes/curtains Jetted bathtub - 624 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/687612f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 473 sq ft - Sleeps 4 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/8f7d492c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 516 sq ft - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/56c02ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 516 sq ft - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/54034d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 430 sq ft - Sleeps 4 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/0ffa0e1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 430 sq ft - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/e32b97d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Sea View - 516 sq ft - Sleeps 4 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/d16e2464.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 516 sq ft - Sleeps 4 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/de3f426e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 430 sq ft - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/2193c8d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 516 sq ft - Sleeps 4 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/950051e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Sea View - 516 sq ft - Sleeps 4 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/a36ecf57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Sea View - 516 sq ft - Sleeps 2 ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/7ef88721.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe 10.0 Exceptional 1 review - 473 sq ft - Sleeps 4 ![Standard Room](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/w3200h2005x0y6-c3a62181.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.2 Good 5 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom - 431 sq ft - Sleeps 3 - 1 Double Bed ![Deluxe Double Room Single Use](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/b6b2589a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom - 431 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/6ea3092e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom - Sleeps 4 - 2 Double Beds ![Junior Suite, Garden View | Garden view](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/07a8f42f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Garden View 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Separate bedroom Ceiling fan Jetted bathtub - 624 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/bc00b908.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Separate bedroom Ceiling fan Blackout drapes/curtains Private bathroom - Sleeps 3 - 1 King Bed ![Grand Suite, Ocean View](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/f9bee5d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, Ocean View ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Separate bedroom Ceiling fan Jetted bathtub - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/6ea3092e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Ocean View ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Separate bedroom Ceiling fan Jetted bathtub - 624 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![Senior Suite](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/6e17d69c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Suite 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Separate bedroom Ceiling fan Jetted bathtub - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/2000000/1880000/1876500/1876481/0c3a89a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Suite ### Highlights Individually furnished Air conditioning Free cribs/infant beds HDTV Blackout drapes/curtains Separate bedroom Ceiling fan Jetted bathtub - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Artisan-Family-Hotels-And-Resorts-Playa-Esmeralda.h1876481.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Artisan-Family-Hotels-And-Resorts-Playa-Esmeralda.h1876481.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43502%2C-96.32207&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3JZlCZs6CzKjSN2BZ8FEkQbvlgQ=) Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER, 91666 #### What's nearby - Chachalacas Beach - 7 min drive - 1.9 km - Playa Juan Ángel - 26 min drive - 18.6 km - Zócalo - 40 min drive - 51.4 km - Veracruz Harbour - 40 min drive - 51.8 km - Veracruz Aquarium - 42 min drive - 54.0 km #### Getting around - General Heriberto Jara Intl. Airport (VER) - 42 min drive #### Restaurants - ‪Taqueria La Jirivilla - ‬8 min drive - ‪Riverside - ‬10 min drive - ‪El manglar - ‬2 min walk - ‪Déjà Vu - ‬13 min drive - ‪Tacos "Panchito - ‬12 min drive ## About this property ### Artisan Playa Esmeralda Family Beach Hotel Family-friendly resort near Chachalacas Beach Located close to Chachalacas Dunes, Artisan Playa Esmeralda Family Beach Hotel provides a marina, a nightclub, and a swim-up bar. This resort is a great place to bask in the sun with a beachfront location, beach massages, and water skiing. Indulge in a facial, a manicure/pedicure, and hydrotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store. Additional perks include: - An indoor pool and an outdoor pool, along with sun loungers, pool umbrellas, and a swim-up bar - Cooked-to-order breakfast (surcharge), an outdoor tennis court, and wedding services - A banquet hall, beach towels, and a TV in the lobby - An elevator, 1 meeting room, and concierge services Room features All 50 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like late night room service and free WiFi. More conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - 40-inch HDTVs with digital channels and DVD players - Free infant beds, ceiling fans, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/110000000/109800000/109797700/109797650/037f784e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riverside Hotel Chachalacas Úrsulo Galván - Pool - Breakfast included - Kids pool - Parking included 8.8 Excellent 89 reviews CA $101 CA $119 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=109797650&PinnedHotelID=109797650&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/113000000/112370000/112362500/112362440/8d379b22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL QUINTA PAQUITA Úrsulo Galván - Pool - Pet-friendly - Kids pool - Parking included 8.6 Excellent 13 reviews CA $83 CA $98 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=112362440&PinnedHotelID=112362440&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/62000000/61170000/61165800/61165764/4785dfd7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gran Palmeiras Úrsulo Galván - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 46 reviews CA $86 CA $102 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=61165764&PinnedHotelID=61165764&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room](https://images.trvl-media.com/lodging/52000000/51970000/51964900/51964842/53d19b0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Estacion,José Cardel,Parque Central Revolución Puente Nacional - Pool - Parking included - Free WiFi - Air conditioning 7.2 Good 48 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=51964842&PinnedHotelID=51964842&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/101000000/100110000/100106300/100106273/a595b666.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casita VG ¡El Descanso qué Mereces! A un Costado de las Impresionantes Dunas Playa de Chachalacas - Washer - Pet-friendly - Free WiFi - Air conditioning CA $454 CA $604 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=100106273&PinnedHotelID=100106273&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/62000000/61630000/61624600/61624578/bd63e4db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Hotel Mar y Paz By Rotamundos Úrsulo Galván - Pet-friendly - Parking included - Free WiFi - Housekeeping 5.0 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=61624578&PinnedHotelID=61624578&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/112000000/111110000/111106900/111106806/6907332b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 3-bedroom house with WiFi and AC in lovely Chalahuite FINCA MIROSLAVA El Chalahuite - Washer - Dryer - Pet-friendly - Air conditioning CA $4,771 CA $6,157 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=111106806&PinnedHotelID=111106806&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/60000000/59350000/59347200/59347175/cb747ff2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La iguana cañera Loma de San Rafael, Ursulo Galvan - Kitchen - Pet-friendly - Outdoor space CA $2,888 CA $4,629 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=59347175&PinnedHotelID=59347175&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/79000000/78550000/78548000/78547927/c1aef3f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nice House in Chachalacas Beach and Dunes (pets welcome) Playa de Chachalacas - Pool - Kitchen - Washer - Pet-friendly 2.8 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=78547927&PinnedHotelID=78547927&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/79000000/78770000/78770000/78769913/fa6b4164.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Dune Boutique... A Paradise Facing The Sea! CHACHALACAS - Pool - Kitchen - Air conditioning - Outdoor space [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=78769913&PinnedHotelID=78769913&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 65 to 200 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Couples/private dining - Private picnics ### Restaurants on site - Alava - Fish Market - Skybar ### Things to do - Arcade/game room - Beach volleyball - Billiards/pool table - Full-service spa - Gym - Indoor pool - Mini golf - Nightclub - Outdoor pool - Outdoor pool (guest access) - Outdoor tennis court - TV in common areas - Water skiing ### Family friendly - Arcade/game room - DVD player - Grocery/convenience store - In-room crib - Indoor pool - Laundry facilities - Mini golf - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference center (2,153 square feet of space) - Meeting room ### Outdoors - Beach towels - Beach umbrellas - Garden - In a regional park - Marina - On the beach - On the waterfront - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 2 buildings - 3 floors - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch LCD TV with digital channels - DVD player ### Food and drink - Late-night room service - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 65 to 200 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Punta Real Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván Punta Real Resort Spa Chachalacas Punta Real Spa Punta Real Spa Chachalacas Artisan Family Hotels Resorts Playa Esmeralda Artisan Family Resorts Playa Esmeralda Ursulo Galván Artisan Family Resorts Playa Esmeralda Artisan Family Resorts Playa Esmeralda Úrsulo Galván Resort Artisan Family Hotels And Resorts Playa Esmeralda Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván Artisan Family Hotels Resorts Playa Esmeralda Artisan Family Resorts Playa Esmeralda Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván Artisan Hotels Resorts Collection Playa Esmeralda Punta Real Resort Spa Artisan Family Hotels Resorts Playa Esmeralda Artisan Family Hotels And Resorts Playa Esmeralda Resort Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván ## Frequently asked questions ### Does Artisan Playa Esmeralda Family Beach Hotel have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–9:00 PM. ### How much does it cost to stay at Artisan Playa Esmeralda Family Beach Hotel? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Artisan Playa Esmeralda Family Beach Hotel on Oct 23, 2025 start from CA $113.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Veracruz-Hotels-Artisan-Family-Hotels-And-Resorts-Playa-Esmeralda.h1876481.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Artisan Playa Esmeralda Family Beach Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Artisan Playa Esmeralda Family Beach Hotel? > There is free parking nearby. ### What time is check-in at Artisan Playa Esmeralda Family Beach Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Artisan Playa Esmeralda Family Beach Hotel? > Check-out is at noon. ### Where is Artisan Playa Esmeralda Family Beach Hotel located? > Nestled on the beach, this Úrsulo Galván resort is in a regional park, 0.9 mi (1.5 km) from Chachalacas Beach, and within 32 mi (52 km) of Chachalacas Dunes and Zócalo. Veracruz Harbour and Malecón de Veracruz are also within 32 mi (52 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Artisan Playa Esmeralda Family Beach Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 265 8 - Good 195 6 - Okay 81 4 - Poor 50 2 - Terrible 33 ### 8.2/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Merab Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff ##### Merab Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Heriberto May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Heriberto Stayed 1 night in Apr 2025 ### 8/10 Good #### Alan Oct 1, 2024 Liked: Staff & service, amenities, property conditions & facilities It was a nice area on the beach. The facilities were dated a bit run down, but overall good ##### Alan Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Omar Nov 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio, super recomendable!! ##### Omar Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### OSCAR Apr 8, 2025 Liked: Cleanliness Ok ##### OSCAR Stayed 1 night in Apr 2025 ### 8/10 Good #### Jorge Jan 30, 2025 Liked: Cleanliness, staff & service, amenities It was really loud, people were yelling and playing really loud music until almost 5AM. ##### Jorge Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Rodrigo Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only thing that they need to increase, is the fumigation, a lot of mosquitos make my stay not complete pleasant. ##### Rodrigo Stayed 2 nights in Sep 2024 ### 8/10 Good #### Kate Jan 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good service Hi 👋 the waiter Francesco was great . He spoke very good English and helped us a lot . ##### Kate Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Juan Manuel Aug 26, 2023 Liked: Staff & service, amenities Disliked: Cleanliness Cleanliness can improve Mattress are very old and uncomfortable even renting the master suite and the junior suite, I was expecting a comfortable bed as it was 4 years ago, they need to keep up the quality of the furniture or the hotel soon will be going to a 2 star hotel ##### Juan Manuel Stayed 2 nights in Aug 2023 ### 6/10 Okay #### David Oct 15, 2024 Liked: Cleanliness Disliked: Amenities Not really worth the price what they charge for the room. Water pressure in the shower was poor, warm water was not really there. Aircon was super loud with rattling noise. Even when we mentioned, nothing changed. From early in the morning they played loud music next to the room and were talking loud. Not really a long and good sleep. Think there are cheaper and better hotels around this one. Wouldnt come back for that money.... ##### David Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Miguel Feb 15, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La atención del hotel es grosera, no me dieron la habitación correcta y no quisieron hacer el ajuste, mala experiencia deja en muy mal a Expedia, trataron de decirme que no reservará por la app sino directo con ellos The hotel service is rude, they did not give me the correct room and they refused to make the adjustment, bad experience reflects poorly on Expedia, they tried to tell me not to book through the app but directly with them. ##### Miguel ### 4/10 Poor #### Patricia Mar 3, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room #1000 was ok in cleanliness but it was very noisy. Room check-in is strictly enforce at 15:00 no exceptions I notice everyone was asked ro wait. I extended an extra night and did reservation with orbitz app. The hotel moved me from previous room because they said it wasnt the same category? Despite hotel was empty on a Monday. When We arrived on Friday the hotel was very busy on all the amenities (beach, pool, hammock & paybeds) due to overselling day passes. Pool towels need to be checkout with official ID. The staff was not very helpful and even had attitudes. Restaurant food was good. I would come back ##### Patricia Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Verified traveller May 28, 2024 Disliked: Staff & service, property conditions & facilities #### Lame operations, decent location The worst experience, this property needs an operations manager ASAP. The hotel is located in the beach and the entire time the restaurant did not have fish, sea food or local traditional cuisine, as advertised. Waiters were clueless of missing items and wasted valuable time to tell me they did not have food. Could not even make a salad or club sandwich. There wasn't a bar at the sky bar, wait times were insane. The room did not have towels and had to wait 3 hours and chase the staff to get some clean towels. I asked to talk to the manager and that person is absent. No one paid attention to my situation. The worst: door key did not work and doorknob had to be replaced by slow maintenance personnel. The spa was dirty. Simply horrible from beginning to wnd ##### Verified traveller Stayed 2 nights in May 2024 ### 6/10 Okay #### Charles Sep 8, 2023 Liked: Cleanliness, property conditions & facilities If this hotel is going to insist that you cannot check in early then they should be ready for you to check in at the appointed time. We were told at 2pm that we could not check in until 3pm so we went on a excursion and came back after 4pm to a crowded front desk on people trying to check in. We were told our room was not ready and was offered a late check out, which we did not need as compensation. After being persistent we were offered a couple of free drinks, that the server tried to charge us for, while we waited. When we initially arrived we did not have a ocean view room which I thought we had requested. The room we were going to have was $95 USD to upgrade to a ocean view room we were charged an addition $73 USD. That is a total of $168 USD for a room that is listed on the website for $119 USD. The room we were given included a living room separated by a door to the bed room. We had to keep the door separating the rooms closed because the air conditioning in the living room did not work and they never showed up to fix it. Except for the above issues the stay was pretty good. If you go and are looking for dining options, walk north up the beach to the restaurant next door. ##### Charles ### 4/10 Poor #### JORGE Sep 22, 2025 Disliked: Cleanliness, staff & service Si puede no se quede en ese hotel, a la habitación el aire acondicionado hace excesivo ruido, el extractor del baño igual, y cuando pides apoyo no lo hacen, pésimo servicio en el restaurante, pésima actitud de servicio. ##### JORGE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jose Antonio Sep 8, 2025 Liked: Staff & service La propiedad ya esta vieja y sin mantenimiento ##### Jose Antonio Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### GUADALUPE Sep 3, 2025 ##### GUADALUPE Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### R Aug 16, 2025 Liked: Amenities Buen ##### R Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Marlen Aug 15, 2025 ##### Marlen Stayed 3 nights in May 2025 ### 10/10 Excellent #### Martin Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar !!! ##### Martin Stayed 2 nights in Jul 2025 ### 8/10 Good #### JOSE EMILIO Aug 12, 2025 ##### JOSE EMILIO Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Nayeli Viridiana Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena experiencia para ir con la familia ##### Nayeli Viridiana Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Evelin Aug 7, 2025 ##### Evelin Stayed 3 nights in Aug 2025 ### 8/10 Good #### TEOFILO Aug 4, 2025 El hotel esta regular… el cuarto esta regular… el baño malo… sucio y viejo… eso si tiene buena presion el agua de la regadera… yo buscaria otra opcion… ##### TEOFILO Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jorge Jul 18, 2025 ##### Jorge Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Barbados](https://www.expedia.ca/Destinations-In-Barbados-Cheap-Hotels.0-0-d16-tCheapHotels.Hotel-Filter-Destinations) > > [Safari Beach Resort](https://www.expedia.ca/Osoyoos-Hotels-Safari-Beach-Resort.h88776024.Hotel-Information) > > [Hotels in Munich](https://www.expedia.ca/Munich-Hotels.d179896.Travel-Guide-Hotels) > > [The Hue Hotel, an Ascend Collection Hotel](https://www.expedia.ca/Kamloops-Hotels-The-Hue-Hotel.h40735207.Hotel-Information) > > [Baker Creek By Basecamp](https://www.expedia.ca/Lake-Louise-Hotels-Baker-Creek-Mountain-Resort.h7710611.Hotel-Information) > > [Chelsea Hotel, Toronto](https://www.expedia.ca/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) > > [Hampton Inn Boston Bedford Burlington](https://www.expedia.ca/Boston-Hotels-Hampton-Inn-Boston-Bedford-Burlington.h908077.Hotel-Information) > > [Decameron Los Cocos Guayabitos, Ramada All Inclusive Resort](https://www.expedia.ca/Puerto-Vallarta-Hotels-Decameron-Los-Cocos-All-Inclusive.h64417.Hotel-Information) > > [Aliante Casino & Hotel](https://www.expedia.ca/Las-Vegas-Hotels-Aliante-Casino-Hotel.h2233237.Hotel-Information) > > [FOUNDRE Phoenix](https://www.expedia.ca/Phoenix-Hotels-FOUNDRE-Phoenix.h7250.Hotel-Information) > > [Hotels in Iles de la Madeleine](https://www.expedia.ca/Destinations-In-Iles-De-La-Madeleine.d3951.Hotel-Destinations) > > [Sofitel Paris Le Faubourg](https://www.expedia.ca/Paris-Hotels-Sofitel-Paris-Le-Faubourg.h14721.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Mazatlán (MZT)](https://www.expedia.ca/lp/flights/yul/mzt/montreal-to-mazatlan) > > [Flights from Paris (CDG) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/cdg/yeg/paris-to-edmonton) > > [Flights from NYC-All Airports to John Glenn Columbus Intl.](https://www.expedia.ca/lp/flights/nyc/cmh/new-york-to-columbus) > > [Caribbean Airlines](https://www.expedia.ca/Caribbean-Airlines-Flights.cBW.Travel-Guide-Airlines) > > [Flights from Calgary (YYC) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yyc/phx/calgary-to-phoenix) > > [Flights from Ottawa (YOW) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yow/ord/ottawa-to-chicago) > > [Flights from Toronto (YYZ) to Gannavaram (VGA)](https://www.expedia.ca/lp/flights/yyz/vga/toronto-to-vijayawada) > > [Flights from Calgary (YYC) to Gatwick (LGW)](https://www.expedia.ca/lp/flights/yyc/lgw/calgary-to-london) > > [Flights from Calgary (YYC) to West Columbia (CAE)](https://www.expedia.ca/lp/flights/yyc/cae/calgary-to-columbia) ### Packages > [Costa Rica Vacations](https://www.expedia.ca/Costa-Rica.d42.Destination-Travel-Guides) > > [Manuel Antonio Vacations](https://www.expedia.ca/Manuel-Antonio.d601060.Destination-Travel-Guides) > > [New Liskeard Mini-Putt](https://www.expedia.ca/New-Liskeard-Mini-Putt-Temiskaming-Shores.d553248621532865444.Vacation-Attraction) > > [Bora Bora Vacations](https://www.expedia.ca/Bora-Bora.d602861.Destination-Travel-Guides) > > [kid friendly vacations](https://www.expedia.ca/lp/theme-vacations/kid-friendly-vacations) > > [Death Valley National Park](https://www.expedia.ca/Death-Valley-National-Park-California.d6025870.Vacation-Attraction) ### General > [Visit Riau Islands](https://www.expedia.ca/Riau-Islands.dx6049211)