Ratings based on 525 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Charming hotel right on the beach

Posted 14-May-2017
Overall I really enjoyed staying here. My room was very cute and clean and had it's own kitchen area which I thought was great. While the hotel is right in the heart of the busy street with crowds during the day, inside my room was always peaceful and the streets are quiet at night. The staff were very friendly and accommodating as well. Check out is at 11AM but my flight was in the evening and even though they couldn't extend my checkout due to the rooms being full, they watched my luggage at the desk all day while I was out and about. The rooftop deck has beautiful views. It is windy and there is nothing to block the wind so it's hard to stay up there this time of year when it's not that hot out yet! The only annoyance was that the shower in my room was small and you had to aim the shower head over towards the wall before turning the water on or else it sprays everywhere. But all in all a perfect location and great place to stay.
Comment from Hotel Management
16-May-2017 by Matt, Manager, Hotel Management
We really appreciate that you took the time to share your thoughts on your experience staying at our boutique, Boardwalk hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller from Battle Ground, WA

Quirky, Fun place to stay

Posted 23-Apr-2017
Recently spent 3 nights here during Spring Break visit to LA with 12 year old granddaughter. Staff was very helpful and accommodating. Nice to have mini kitchen, groceries within a 5 minute walk, lots of restaurants within easy walking distance. Granddaughter loved "Betsy", 100-plus year old elevator.
Comment from Hotel Management
2-May-2017 by Matt, General Manager, Hotel Management
Thank you very much for the kind and helpful review, Annie!
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Fantastic location and wonderful friendly staff

Posted 1-Apr-2017
Perfect lication right on the boardwalk close to everything. Staff gave impeccable service. Room was great but popcorn sand and hair left from previous guests. sofa in need of an upgrade as even kids had very little support. Other than that, the place was fantasti. Thanks Daniella, Jude and Brandon!!!❤️
Comment from Hotel Management
20-Apr-2017 by Matt, Manager, Hotel Management
Hello, Li! Thank you very much for the review and for the awesome sunset photo! I will research what room you stayed in and have the sleeper sofa replaced. I'll also let the desk staff know of your compliments!
4 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, AZ

Close to the beach & clean

Posted 23-Mar-2017
The hotel was clean and the room was updated and clean. The building is old so the walls and ceilings are very thin, so if your a light sleeper you may not enjoy you stay. The roof top patio is amazing!! And small patios on floor 3 & 4 are fun to sat on at night to people watch.
Comment from Hotel Management
20-Apr-2017 by Matt, Manager, Hotel Management
This is excellent feedback, Sara! Thanks for taking the time to share your experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Venice, CA

Walk outside directly into the heart of Venice.

Posted 11-Mar-2017
Amazing stay! Hotel staff was EXETREMELY pleasant. This hotel is right by where the sand starts on the beach! The building has this chic old feel to it and it's all really quite its own experience! Oh! And lots of good food and vendors/shops close by! Plus there's always crazy stuff happening on the main path. Stay here!
Comment from Hotel Management
15-Mar-2017 by Matt, Manager, Hotel Management
Wow! What an amazing review! Thank you so very much! You look very happy in the picture you shared!
4 out of 5
by A verified traveller

Posted 23-Feb-2017 on Hotels
It was very nice
5 out of 5
by Kelly

Posted 19-Feb-2017 on Hotels
Comment from Hotel Management
22-Feb-2017 by General Manager, Hotel Management
We appreciate the five-star review, Kelly!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for beach and airport stopover

Posted 3-Feb-2017
Good hotel with good amenities. Older hotel with small bathroom and inconvenient unload and parking, but has large oceanfront room for a reasonable price. Great rooftop deck. You have to be OK with Venice Beach, which has an eclectic mix of folk, but if you are, then this place works very well. We're staying there again, on another airport stopover. Very happy to do that.
Comment from Hotel Management
17-Feb-2017 by Matt, Hotel Management
This is really good feedback and paints an accurate portrait of what staying here is like. Great points about the different types of people in our neighborhood and our proximity to LAX.
4 out of 5
by Steve

Nice quaint old hotel right on boardwalk

Posted 10-Jan-2017 on Hotels
Nice to stay right ON the boardwalk. Quaint and charming old hotel. As long as you understand the hotel was built in 1912, you will enjoy your stay. Parking was not as big of an issue as others stated. They have a lot about a block away, just drop the bags off and go park. Area is typical VB, boardwalk and beach with lots to do during the day. Was surprised by the homeless population, although we never felt unsafe, and how empty it got after dark.
Comment from Hotel Management
17-Feb-2017 by General Manager, Hotel Management
This is truly excellent feedback for prospective guests, Steve. You really covered what the experience of staying at our boutique hotel can be like.
5 out of 5
by A verified traveller

Lots of character. Clean and comfortable.

Posted 25-Nov-2016 on Hotels
Great property! Loved the service at check-in. The hotel has so much character, including Betsy, the 104 year old elevator! Room was comfortable and clean. Shower was fantastic. Neighborhood wasn't as lively as we had hoped, and shut down fairly early. Great access to beach. Will definitely stay again!
Comment from Hotel Management
29-Nov-2016 by General Manager, Hotel Management
Thank you for the detailed review! We're very happy you found our historic, boutique Boardwalk hotel!