View from property

Reviews of San Clemente Palace Kempinski Venice

5 out of 5
San Clemente Palace Kempinski Venice
Isola di San Clemente, 1, Venice, VE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 306 out of 403 reviews" "
Rating 8 - Good. 66 out of 403 reviews" "
Rating 6 - Okay. 16 out of 403 reviews" "
Rating 4 - Poor. 10 out of 403 reviews" "
Rating 2 - Terrible. 5 out of 403 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best way to experience Venice
Stayed 5 nights in Sep 2023
Response from Guest Relations on Oct 9, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly one of the most beautiful places I have ever been to
Stayed 2 nights in Oct 2023
Response from Guest Relations on Oct 9, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for three nights this week and had a truly wonderful and relaxing time. The hotel is absolutely beautiful and the the staff were excellent as was the overall level of service. We are planning to go back next year and stay there longer .
Stayed 3 nights in Sep 2023
Response from Guest Relations on Oct 9, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

VICKI

Stayed 2 nights in Oct 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location away from the hustle of the main city, excellent service but the breakfast team were under resourced so difficult to find anyone to just order a coffee etc. all other service was excellent
Stayed 2 nights in Sep 2023
Response from Guest Relations on Oct 3, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairy Tale Palace
The hotel is beautiful and best described as old world luxury! High ceilings with crystal chandeliers, wide hallways, a grand staircase all located on a private island. The grounds are tranquil with lots of greenery and artwork! The views are gorgeous. The room was very comfortable with a large bathroom. The complimentary boat shuttle to San Marco dock is a great feature. The staff is excellent, catering to your every need. Our visit was wonderful and we would love to return!
Stayed 3 nights in Sep 2023
Response from Guest Relations on Oct 3, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Relations on Oct 3, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

nicola

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building ans saff were 1st class
Stayed 4 nights in Sep 2023
Response from Guest Relations on Oct 3, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

elyse

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property away from hustle and bustle of Venice shuttle service offered to Piazza San Marco). Room was lovely and large and Service we experienced was impeccable.
Stayed 3 nights in Sep 2023
Response from Guest relations team on Sep 25, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

miguel, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a Magic experience!
Stayed 3 nights in Sep 2023
Response from Guest Relations on Sep 13, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

8/10 Good

david, LOS ANGELES

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Guest Relations on Sep 13, 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Guest Relations Team on Aug 21, 2023
Dear Guest,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Excellent

atsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Hotel Management on Aug 15, 2023
Thank you for you evaluation.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful hotel for a summer stay in Venice - a haven from the heat and crowds - loved the pool as there were plenty of sunloungers and you could find a quiet spot on the lawns if there were noisy children swimming. Service at the pool restaurant was quite slow and food over-priced but good quality. Breakfast buffet was fabulous and nice to sit outside in the courtyard if desired. Drinks service could be better but staff nice and friendly. Complimentary shuttle boat to Venice runs every 40 minutes starting at 9am - would be better starting earlier and running at least every 30 mins as long wait if you just miss it!
Stayed 4 nights in Aug 2023
Response from Hotel Management on Aug 15, 2023
Dear San Clemente Palace Guest,Thank you very much for your time to evaluate your recent stay and for sharing your feedback. Your comments have been noted and will be share with related departments. We hope to welcome you again.Sincerely

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique situation in Venice
Stayed 3 nights in Jul 2023
Response from Guest Relations on Jul 21, 2023
Dear Thomas,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

8/10 Good

marilyn

Stayed 7 nights in Jun 2023

10/10 Excellent

Marena, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place I stayed in Italy. Secluded away from the madness of Venice. Amazing food at the hotel and the service was the best we got in Italy. The rooms were also quite big and the hotel itself was huge and lux.
Response from Guest Relations on Jun 23, 2023
Dear Marena,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

2/10 Terrible

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Zero dry cleaning services available. Terrible taxi pick up and drop off services after midnight.
Stayed 5 nights in May 2023
Response from Guest Relations on Jun 7, 2023
Dear Francesco,Thank you for your email and constructive feedback.Our dry cleaning is available upon request. Our colleagues informed us that the pick-up point was shared wrongly with the concierge team.We would appreciate if you could remove your comment.Thank you and best regards

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
glorious luxury
Stayed 2 nights in May 2023
Response from Guest Relations on May 31, 2023
Dear Chris, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bell of St Clemente
What a beautiful hotel with an outstanding setting. All staff were friendly helpful and efficient. Breakfast first class plenty of choice. Ate at restaurant on our wedding anniversary and not disappointed food was delicious and service dry good.
Stayed 5 nights in May 2023
Response from Guest Relations on May 31, 2023
Dear Christopher,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

8/10 Good

jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Guest Relations on May 31, 2023
Dear Jeffrey, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

8/10 Good

Kastur

Stayed 2 nights in May 2023
Response from Guest Relations on May 8, 2023
Dear XX,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Excellent

Didem

Stayed 3 nights in Apr 2023
Response from Guest Relations on May 8, 2023
Dear XX,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is luxury, service and pure enjoyment like no other. The property, room and all the staff were just amazing. The palace itself with its numerous buildings( church) and wide corridors and displays were exquisit along with the amazing food at the restaurant and breakfast....along with all the other amenities too. Never stayed at such a unique and luxurios place such as the Kempinski, San Clemente.
Stayed 3 nights in Mar 2023
Response from Management Team on Apr 5, 2023
Dear Ashley,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff are great….Only problem is I didn’t get much sleep as the room was too hot with no air-con. This is turned off from 30th Sept onto heating system. I had to open window and now I am covered in mosquito bites.
Stayed 3 nights in Sep 2022
Response from Experience and Quality Manager on Oct 7, 2022
Dear Katy,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Excellent

Ronen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Marketing Team on Nov 1, 2022
Dear Ronen,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your very kind words following your special day with us.Our colleagues thrive to do their utmost to ensure that each and every guest has a wonderful experience. We can assure you that we will share your comments with our entire team who supported you throughout your memorable stay.We hope to have the pleasure to welcome you back in the near future. Best regards,San Clemente Palace Kempinski Venice

8/10 Good

Atle

Stayed 4 nights in Sep 2022
Response from Marketing Team on Nov 1, 2022
Dear AtleThank you for taking the time to share your review. We are sorry to hear about your instant experience on this occasion and highly appreciate your comments that we have taken on board to assure your continued loyalty. We hope that we will have the pleasure to welcome you again in the future.Best regards,San Clemente Palace Kempinski Venice

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with amazing views of the city and water. A short water shuttle to the grand canal on any one of the property’s own boats. Linens are outstanding and you will want for nothing. Enjoy fresh pastries with outstanding breakfast (complimentary) and mimosas each morning. Several dining options and in house bars. Irene in the main bar was delightful, knowledgeable, and excellent! Our concierge was extremely helpful and attentive. This was my second visit to paradise and I will definitely be back!!
Stayed 2 nights in Sep 2022
Response from Experience and Quality Manager on Sep 13, 2022
Dear Jill,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Excellent

Mark John

Liked: Cleanliness, staff & service
Amazing hotel, always clean in all areas. Staff couldn’t do more for you and always friendly and professional. My husband lost his credit card and within a few hours the staff had located it in the laundry! Breakfast was amongst the best I’ve had in a hotel, you could even choose prosecco if you wish! The water shuttle over to main Venice was always prompt, we loved our stay here.
Stayed 4 nights in Aug 2022
Response from Experience and Quality Manager on Sep 5, 2022
Dear Mark John,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private historic location. Far from the noise and crowded streets of Venice. Great pool and garden areas. Friendly staff and great concierge service.
Stayed 1 night in Aug 2022
Response from Experience and Quality Manager on Aug 15, 2022
Dear Rosa, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. We are delighted that you had a pleasant and memorable stay with us. We hope that we will have the pleasure to welcome you again in the future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

OSCAR RENE

Stayed 3 nights in Aug 2022
Response from Experience and Quality Manager on Sep 7, 2022
Dear Oscar,A warm thank you for your 10-star review following your recent experience at San Clemente Palace Kempinski Venice. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,San Clemente Palace Kempinski Venice

10/10 Excellent

Gerardus, Sheffield

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Wonderful!!
Stayed 2 nights in Jul 2022
Response from Experience and Quality Manager on Jul 27, 2022
Dear Gerardus, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely views. Not crowded like the town. Great food
Stayed 3 nights in Jun 2022
Response from San Clemente Palace Kempinski Venice on Jul 31, 2022
Dear Susan, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Guest Relations Team on Jun 9, 2022
Dear Simon, Thank you for sharing your review about your stay at San Clemente Palace Kempinski Hotel. We are glad to read that you have enjoyed your overall stay and you gave us the maximum score! Kind Regards, Guest Relations Team

4/10 Poor

Ingrida

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The location is amazing. The rest if really not great. Staff - seems like they are very understaffed (reception always had a long line, at breakfast it took ages to get someone's attention to get coffee and when we did - we got a wrong order twice..); Cleanliness - our room had a layer of dust and insects lying around - they cleaned once we looked shocked looking at that but c'on its a 5 star hotel. We ordered wine - it came 2d later. Air con was not working and it took them 1d to bring us a fan. Telephone in the room wasn't working either. Breakfast was really basic - nothing like it looked couple of years ago.
Stayed 3 nights in Apr 2022
Response from Guest Relations Manager on May 8, 2022
Dear Ingrida, First of all I would like to thank you for taking your time for sharing with us the review about your recent stay at San Clemente Palace Kempinski Hotel. Please allow us to apologise for all the inconvenience faced during your stay, guest's feedback is valuable for us and suggestions are taken on board to enhance customer satisfaction. We will be sure to fix the problems you encountered during your stay and we really hope to have a second chance in the future to show you that we can really do better. Once again, thank you very much for your feedback, Kind Regards

2/10 Terrible

Nathalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend this
Do not waste your money at this place. Lack of staff, hours to serve a simple lunch, no AC!! 4 restaurant but only one working, with less than 5 options on the menu. I couldn’t believe it is a Kempinski brand. It cost a fortune for them not to have plenty staff to work for.
Stayed 3 nights in Apr 2022
Response from Guest Relations Manager on May 8, 2022
Dear Nathalia, I would like to thank you for sharing your comment about your stay with us at San Clemente Palace Kempinski Hotel. We are very sorry to read that your overall stay with us did not reach your expectations, rest assure that your comment has been shared with all the Head of Departments and has been taken into serious consideration in order to avoid any similar matter in the future. Once again we would like to thank you for sharing your feedback with us, Best Regards

6/10 Okay

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
11th to 17th April 2022 Review
Hotel was very under staffed and consequently the service was poor. The staff that were working were very helpful but completely over worked. The pool bar closed at 4pm, just when you need a drink after a long day sight seeing. Pool bar didn't serve food or cocktails. The hotel had no room service. The hotel is beautiful but had we known the hotel was so under staffed and with limited facilities we would have stayed in another hotel.
Stayed 6 nights in Apr 2022
Response from Sara Bianchi Guest Relations Manager Lady in Red on Apr 27, 2022
Dear Mr. Paul, Thank you for choosing San Clemente Palace Kempinski for your stay in Venice. We are sorry to read that we did not reach your expectations, every feedback is extremely important for us in order to improve our services. We really hope to have the opportunity to welcome you back on our unique island to let you experience a magnificent stay! Kind Regards " For any assistance please let me know, Regards, Sara Bianchi Guest Relations Manager Lady in Red

8/10 Good

Satya Priya

Stayed 2 nights in Nov 2021

10/10 Excellent

darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel and staff . Amenities were limited due to cooler weather conditions bad timing on our part.
Stayed 2 nights in Oct 2021
Response from San Clemente Team on Jan 6, 2022
Dear darrell, Thank you for taking the time to review your stay at the San Clemente Palace Kempinski. We are pleased to read your beautiful words about our hotel on this unique Venetian island. We regret to hear you didn’t have the opportunity to fully enjoy your experience with us due to the weather conditions. We will be more than pleased to host you once again. With our kind regards,

4/10 Poor

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not Even Close to 5-Star Experience
Pros: Beautiful location Friendly staff Cons: Room was 1 hour late - forgot our name several times during the 1 hour wait. Dinner took 1 hour for meal to arrive and still charged 18 euro for 2 small diet Cokes. Room listed as lagoon view - was obstructed view and considered an “upgrade” No response to address complaints
Stayed 1 night in Oct 2021

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend away
Great location, really enjoyed the fact that the hotel had a complimentary shuttle boat over to St Marks Square. what a lovely weekend away.
Stayed 3 nights in Oct 2021
Response from San Clemente Team on Jan 6, 2022
Dear victoria, Thank you for taking the time to review your recent stay at the San Clemente Palace Kempinski. We are pleased to read that you enjoyed your experience with us and we are all looking forward to welcoming you back on this unique Venetian island. Please consider our Hotel your home far from home. With our kind regards,

10/10 Excellent

Roma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything. The service, the food, the room….. it was amazing. It was pricey but well worth it
Stayed 7 nights in Sep 2021
Response from San Clemente Team on Jan 6, 2022
Dear Roma, Thank you for taking the time to review your recent stay at the San Clemente Palace Kempinski. We are pleased to read such a lovely description and we are all looking forward to welcoming you back on this unique Venetian island. Please consider our Hotel your home far from home. With kindest regards,

8/10 Good

Julia, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Alper Can Bulcum - General Manager on Nov 9, 2019
Dear Guest, thank you for sharing with us the experience related to your recent stay at the San Clemente Palace Kempinski. Looking forward to welcoming you back Kind regards Alper Can Bulcum - General Manager

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019
Response from General Manager on Oct 29, 2019
Dear Guest, thank you for your rating! Looking forward to welcoming you back at San Clemente Palace Kempinski. Kind Regards Alper Can Bulcum - General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole stay was perfection. Staff were wonderful. An oasis of calm
Stayed 3 nights in Sep 2019
Response from Executive Office on Oct 7, 2019
Dear Guest, thank you for taking the time to review your stay at the San Clemente Palace Kempinski. Looking forward to welcoming you back. Kind Regards Claudia Zuin on behalf of Alper Can Bulcum - General Manager

8/10 Good

Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Executive Office on Oct 7, 2019
Dear Guest, thank you for your rating. Looking forward to welcoming you back at the San Clemente Palace Kempinski. Kind Regards Claudia Zuin on behalf of Alper Can Bulcum - General Manager

10/10 Excellent

Drew, Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on it's own private island. Staff was great, easy to get in and out of san marco with theirnfree shuttle service.
Stayed 3 nights in Sep 2019
Response from Executive Office on Sep 28, 2019
Dear Drew, thank you for sharing the feedback related to your recent stay at the San Clemente Palace Kempinski. We are delighted to read your appreciation and we are all looking forward to welcoming you back. Kind regards Claudia Zuin on behalf of Alper Can Bulcum - General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything in this beautiful hotel except it would have been nice to have an English speaking channel other than Al Jazeera
Stayed 5 nights in Sep 2019
Response from Executive Office on Sep 24, 2019
Dear Guest, thank you for sharing your comment. We are pleased to read that you loved your stay and we are all looking forward to welcoming you back. We do have other English speaking channels and we will be more than pleased to assist you with on the occasion of your future stay. Kind Regards Claudia Zuin on behalf of Alper Can Bulcum - General Manager