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Overview of Novotel Venezia Mestre Castellana

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Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, memory foam beds, minibar, in-room safe

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationOspedale dell'Angelo3 min drive
    AirportVenice (VCE-Marco Polo)11 min drive
    Popular LocationForte Bazzera15 min drive
    Popular LocationPort of Venice15 min drive
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About this area

Mestre

Novotel Venezia Mestre Castellana is located in Mestre. La Fenice Opera House and Palazzo Grassi are cultural highlights, and some of the area's notable landmarks include St. Mark's Basilica and Doge's Palace. Traveling with kids? Consider San Giuliano Park and Zattere. Take an opportunity to explore the area for water adventures such as boat tours.
Visit our Mestre travel guide
Popular Location

What's nearby

  • Ospedale dell'Angelo - 3 min drive
  • Forte Bazzera - 15 min drive
  • Port of Venice - 15 min drive
  • Venetian Ghetto - 17 min drive
  • Piazzale Roma - 18 min drive

Getting around

  • Mestre Centro B1 - 3 min drive
  • Venice Carpenedo Station - 18 min walk
  • AirportMarco Polo Airport (VCE) - 11 min drive

Restaurants

  • Roadhouse Grill — 3 min walk
  • Stinger — 9 min walk
  • Al Progresso Ristorante & Pizzeria — 13 min walk
  • Rossopomodoro Mestre — 14 min walk
  • L'alchimista — 15 min walk

About this property

Novotel Venezia Mestre Castellana

Family-friendly hotel with restaurant and outdoor pool
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. All 215 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, TVs come with satellite channels, and guests can also appreciate conveniences like sofa beds and coffee makers.
Novotel Venezia Mestre Castellana offers 215 accommodations with minibars and safes. Accommodations are furnished with double sofa beds. Memory foam beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Mestre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free nearby parking
  • Self parking: EUR 6 per night

Food and drink

  • Breakfast available for a fee: EUR 14 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (2411 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 26-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from October 1 2020 to June 5 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 0.50 per person, per night for adults; EUR 1.10 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Self parking fee: EUR 6 per night
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Novotel Mestre
Novotel Venezia
Novotel Venezia Castellana
Novotel Venezia Castellana Hotel
Novotel Venezia Castellana Hotel Mestre
Novotel Venezia Mestre
Novotel Venezia Mestre Castellana
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Hotel
Novotel Venezia Mestre Castellana Mestre
Novotel Venezia Mestre Castellana Hotel Mestre

Frequently asked questions

Can I cancel my reservation for free at Novotel Venezia Mestre Castellana and receive a full refund?
Yes, Novotel Venezia Mestre Castellana offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Venezia Mestre Castellana cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Venezia Mestre Castellana have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Novotel Venezia Mestre Castellana pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.
How much is parking at Novotel Venezia Mestre Castellana?
Self parking is available for EUR 6 per night. There is free parking nearby.
What time is check-in at Novotel Venezia Mestre Castellana?
Check-in is from 2 PM - 5:30 AM.
What time is check-out at Novotel Venezia Mestre Castellana?
Check-out is at noon.
Where is Novotel Venezia Mestre Castellana located?
This family-friendly Mestre hotel is within 1 mi (2 km) of Auchan, Ferretto Square, and Villa Salus Hospital. San Giuliano Park and Ospedale dell'Angelo are also within 3 mi (5 km). Venice Carpenedo Station is 18 minutes by foot and Mestre Centro B1 is 21 minutes.
4.1
Very good
5 - Excellent
337
4 - Good
441
3 - Okay
118
2 - Poor
37
1 - Terrible
12

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough sockets, very far away from the centre of Venice it is not clear that you will need to take 2 buses, facilities were shut and it is not on the website that they are shut. Staff were not that friendly intact complained at some point and hardly at the desk. Bed was comfortable.
Stayed 3 nights in Sep 2020

3/5 Okay

Stayed 1 night in Aug 2020

3/5 Okay

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service
Clean and functional, reception staff were very helpful but was not told the pool was not open at this time.
Stayed 4 nights in Aug 2020

5/5 Excellent

Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, room comfort
Sad face IconDisliked: Property conditions & facilities
Pool was closed but description did not say so
The only reason we chose this hotel was because it had a pool. The pool was not open. This should have been stated on the website/description. It was not an ideal location but we booked it for the kids to have a pool. Daniel at the front desk was very kind and understanding (the error was not his fault but he was very apologetic), but because it was pre-paid we couldn’t even check out early.
Stayed 2 nights in Jul 2020