Junior Suite, View

Reviews of Venezia Palazzo Barocci

4.5 out of 5
Venezia Palazzo Barocci
San Marco. Corte dell'Albero 3878/A, Venice, VE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 413 reviews" "
Rating 8 - Good. 69 out of 413 reviews" "
Rating 6 - Okay. 21 out of 413 reviews" "
Rating 4 - Poor. 12 out of 413 reviews" "
Rating 2 - Terrible. 9 out of 413 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie, Falmouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, professional and helpful staff. We were greeted with a glass of prosecco in the lobby and they offered to keep our bags while we explored. Our room was large with the best shower I have ever experienced. Great shower products too and a think robe and slippers to use. Breakfast was 30Euro pp and looked great. Would highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay for a quick overnight. Our room was lovely with a view of the canal on the entry level floor next to the check in desk. Convenient for water taxi to the airport in the morning. The only disturbance was the crowd that came back for the evening close to 10:30 pm that was very loud in the lobby and woke us!
Stayed 1 night in Apr 2024

2/10 Terrible

paco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel room is decent and location is good. But the hotel facility and service is terrible. Reception is not helpful. On the first night, we were waken by fire alarm four times at around 5am. We tried to call the reception but no one answered. On the next day, we hang up a do not disturb sign outside the room, only to find out when we returned that our room has been entered and made up. Staff is unprofessional.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria, Altadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and great staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Dianelsys, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Breakfast was exceptional.
Stayed 3 nights in Apr 2024

2/10 Terrible

ERCAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have seen more than 100 countries and stayed in thousands og hptels but never seen this kind of terrible hospitality and dark and smelling rooms
Stayed 3 nights in Apr 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, great location.
Stayed 2 nights in Apr 2024
Response from Margherita Guest relation agent on Apr 7, 2024
Dear Dominic, thank you for choosing to stay with us and I am glad to hear that your experience with us was a memorable one! We look forward to welcoming you back to hotel in the near future. Please don’t hesitate to contact us if you need any help or information.Best regardsMargherita Guest relation agent

10/10 Excellent

marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Cintya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location and the staff was simply amazing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located on the grand canal just next to water bus stop which made it easy to explore the city. The staff were very friendly and helpful and their restaurants recommendations were spot on. Room was the Junior suite second level with canal view that could not be more Venice than that.
Stayed 2 nights in Mar 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Property conditions & facilities
Amazing view of the canal, friendly staff, super clean 5 star Hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Raffaela, Long Island City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frederica was extremely welcoming.
Stayed 7 nights in Feb 2024
Response from Giulia Guarino Front Office Manager on Feb 29, 2024
Dear Mrs. Federica,Thank you for taking the time to review your stay at our Palazzo Barocci.We are really glad to know that our Team with special mention to Federica was able to make your experience with us memorable.It is always a pleasure to read this kind of feedback that sincerely gratifies us for our daily commitment. We are looking forward to welcoming you back in our enchanted city.Best Regards,Giulia GuarinoFront Office Manager

6/10 Okay

Richard Anthony James

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Really lovely room in amazing location, but didn't sleep while I was staying at this hotel. The room was 27 degrees. We told the staff, but they didn't do anything about it.
Stayed 3 nights in Feb 2024
Response from Giulia Guarino Front Office Manager on Feb 29, 2024
Dear Mr. Richard Anthony,Thank you for your time and for sharing your experience with us.We are really sad to read about the problem of the temperature found in your room.As, we explained during the stay the system was completely swich off, and we was full booked for this reason that we was not able to change immediately your accomodation.After your mention, we contacted the maintenance to analyse deeply what you have reported to identify areas we can improve.Despite this, we appracieted your kind words about our postmodern rooms and our location.We really hope to welcoming you back in our property in order to give you a more comfortable stay. We would like to take care about you, and we hope in this second opportunity.Best Regards,Giuli GuarinoFront Office Manager

10/10 Excellent

JOANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, friendly staff, excellent access to water bus and easy to walk to major attractions. My only negative comment is that the hotel gives you a bottle of water in the room on the first night only. I think that seems very “penny pinching” for a reasonably upscale hotel. Why not simply leave one bottle of water per day? It’s a small thing but it seems in contrast to the otherwise excellent service.
Stayed 3 nights in Feb 2024
Response from Giulia Guarino - Front Office Manager on Feb 24, 2024
Dear Mrs. Joanne,we would like to thank you for taking your time to leave us a review. Thank you for remarking the professionalism of our Team and our strategic position.Thank you for having expressed your point of view regarding the bottle of water, that we offer the day of the arrival, the feedback of our guests are really important to improve our service. We are going to take attention about it and we are going to discuss internally about your note.Best Regards,Giulia GuarinoFront Office Manager

10/10 Excellent

Yen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located right on the canal with amazing views of the Rialto bridge. The room was very spacious and clean. Water pressure was awesome and the views are beautiful. Staff were friendly and professional.
Stayed 2 nights in Jan 2024
Response from Giulia Guarino Front Office Manager on Jan 30, 2024
Dear Yen,thank you for you kind words, we are really happy to read that you enjoyed your stay in our Palazzo Barocci.We are looking forward to welcoming you back in our enchanted city for another amazing experience.Best Regards,Giulia GuarinoFront Office Manager

10/10 Excellent

Athena

Stayed 1 night in Jan 2024
Response from Giulia Guarino Front Office Manager on Jan 30, 2024
Dear Athena,thank you for your review.We are happy to know that you enjoyed your stay in our Hotel Palazzo Barocci.We are looking forward to welcoming you back in our enchanted city.Best Regards,Giulia GuarinoFront Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great hotel in a perfect location, with friendly and helpful staff. The only issue was the shower, it fluctuated between warm and cold.
Stayed 2 nights in Jan 2024
Response from Giulia Guarino Front Office Manager on Feb 29, 2024
Dear guest,thank you for having chosen Palazzo Barocci for your stay in Venice.We are really delighted to read that you appreciated our location, our story telling is rich of history and musical culture, thanks to our historical building, the Theatre Sant'Angelo.Regarding your note about the issue for our shower, thank you for the mention it is really important to improve our service, we are absolutely going to analyse deeply what you have reported.It will be a really pleasure to welcome back in our property for another experience, or in one of our city partner: in Florence in our Palazzo Montebello, or in Paris in our Chlagrin Boutique Hotel.Please, you don't hesitate to contact us.Best Regards,Giulia GuarinoFront Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at the Barocci and b the past and it Is consistently excellent. Great location, lovely rooms, excellent staff
Stayed 1 night in Jan 2024
Response from Giulia Guarino Front Office Manager on Jan 30, 2024
Dear guests,we would like to thank you for taking your time to leave us a review.Your feedback is vital to us as we constantly thrive to exceed your expectations while staying with us. It is a source of pride for our Hotel to notice that you have had such a perfect experience.We hope to have the pleasure of welcoming you back in the near future.Our very best regards,Giulia GuarinoFront Office Manager

10/10 Excellent

Tam Van, Orlando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Giulia Guarino Front Office Manager on Jan 30, 2024
Dear Tam,thank you for having shared your high score with the community of Expedia.We are glad to know that you enjoyed your experience in our enchanted city.We are looking forward to welcoming you back.Best Regards,Giulia GuarinoFront Office Manager

10/10 Excellent

Paul Richard

Stayed 3 nights in Dec 2023
Response from Giulia Guarino Front Office Manager on Jan 30, 2024
Dear Paul,thank you for having chosen Palazzo Barocci for your stay in Venice.We are glad to receive your high score, and we are really happy that you enjoyed the experience with us.We are looking forward to welcoming you back in our enchanted city.Best Regards,Giulia GuarinoFront Office Manager

10/10 Excellent

Sarabeth, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/bath clean comfortable. Location on canal was great. Staff friendly & helpful
Stayed 6 nights in Nov 2023
Response from Margherita Guest relation agent on Feb 25, 2024
Dear Sara,Thank you for your stay and your time for writing this review. It is a great satisfaction for us to read your words. We are delighted to read that you had an enjoyable experience with us and appreciated our service. With the hope of having you back in the near future, our very best regardsMargherita Guest relation agent

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel, great location and very easy to get to with their water bus situation. All representatives were very helpful. We had a great stay! Would definitely recommend!
Stayed 2 nights in Nov 2023

10/10 Excellent

Reino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony room, 3 steps from water taxi ramp, extremely friendly staff, welcoming gift in room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place!
Stayed 1 night in Nov 2023
Response from Margherita Guest relation agent on Feb 25, 2024
Dear Jeremy,We would like to thank you for writing us a review.Your feedback is vital to us. It is a source of pride for our Hotel to notice that you have had such a perfect experience. We hope to have the pleasure of welcoming you back in the near future. Our very best regardsMargherita Guest relation agent

10/10 Excellent

Monica

Stayed 2 nights in Nov 2023

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly situated hotel. It’s walkable to all major landmarks and located right on the Grand Canal. If you don’t feel like walking, there’s a water bus stop immediately outside the hotel! Check in was easy . Staff is nice. Beautiful breathtaking views of the water were incredible. Our Room small but our balcony and view amazing!
Response from Costanza - Guest Relation Agent on Nov 25, 2023
Dear Rosanna,Thank you for taking your time to write this beautiful review of your stay at Palazzo Barocci, we are always happy to read the our guests had a great time in Venice and in our hotel.We are also happy that you enjoyed you Premium Room with Partial View and our strategic location, close to the Vaporetto stop of Sant'Angelo and walking distance from the city center.We would love to welcome you back.Best regards

8/10 Good

Jessica, Seaford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty with comfortable beds. Great location!
Stayed 2 nights in Nov 2023
Response from Costanza - Guest Relation Service on Nov 25, 2023
Dear Jessica,Thank you for your review, we are happy that you enjoyed one of our Premium Rooms in your little home in Venice.We really hope to welcome you back in the future, maybe in one of our Junior Suites with a front View on the Gran Canal to have the best Venice experience.Best regards,

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel but definitely not VIO status received.
Stayed 2 nights in Nov 2023

10/10 Excellent

Abdullah, Morgantown

Stayed 2 nights in Nov 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Great location great room great service
Stayed 1 night in Aug 2023
Response from Costanza - Guest Relation Service on Nov 13, 2023
Dear Edward,Thank you very much for your kind words.We are happy to read that you had a great stay at our Palazzo Barocci and that you enjoyed our strategic location in the heart of the city and close to the public transportation stop, your Premium Room and the services priveded.Our goal is to make our guests feel like home.We really hope to welcome you again in the future.Best regards

10/10 Excellent

Tony

Stayed 1 night in Nov 2023

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to be in. Quiet and near the old historic area on the hill. Room clean and comfortable. Wouldn’t hesitate to stay there again. Btw. Staff was superb
Stayed 3 nights in Oct 2023
Response from Costanza - Guest Relation Service on Nov 13, 2023
Dear Annette,Thank you for taking your time to write us your beautiful review.We work to make our guests have the best memories of their stay in our enchanted city and it will be a pleasure to welcome you back to your little home in Venice.Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was fabulous! Great location for the water bus and is walkable to go everywhere. Loved the hotel, except for the air conditioner situation. It was October so perhaps the hotel turned it off. We arrived and the heat was on. The room was very hot. We asked the front desk to turn off the heat as we could not from in the room. We asked if we could turn on the air since the room was very hot. They just told us to open the windows. That would have been fine, except for the mosquitos. Since it is on the canal, mosquitoes were present. The hotel says that it offers air conditioning. It would have been great to have been given the option to turn it on.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sandra, Sweetwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was extremely helpful.
Stayed 3 nights in Oct 2023
Response from Costanza - Guest Relation Service on Nov 13, 2023
Dear Sandra,Thank you for your kind words for our staff, we always do our best to make our guests feel like home and to give the best possible service We would love to welcome you backBest regards

10/10 Excellent

Ricardo, Geneva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 2 nights in Oct 2023
Response from Costanza - Guest Relation Agent on Nov 25, 2023
Dear Ricardo,Thank you very much for your nice comment, we always work to make our guest have the best stay possible in our enchanted city and to make them feel like home.We can't wait to welcome you again.Best regards,

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. The condition of the property is remarkable with an exquisite taste Our was located closer to a small bridge with a lot of traffic which we could hear in the room.
Stayed 3 nights in Oct 2023

10/10 Excellent

Daniel James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fabulous
Stayed 3 nights in Sep 2023
Response from Costanza - Guest Relation Service on Nov 25, 2023
Dear Daniel James,Thank you for this review, we are glad that you enjoyed our Palazzo Barocci, located in the heart of the magical city of Venice.We really hope you have great memories of your holiday.Best regards,

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and great room!
Response from Costanza - Guest Relation Service on Nov 25, 2023
Dear Lindsay,Thank you for taking your time to write a nice review of your stay at Palazzo Barocci.We are happy to read that you enjoyed one of our Premium Rooms and we hope that we helped you had a great time in the unique city of Venice.Best regards,

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Location was great once you learned your way around the canals/alleys. Water taxi access was conveniently located right outside of the hotel entrance. The windows were pretty soundproof being right on the canal which we appreciated for a restful sleep. Our room on the 1st floor in need of basic renovations. The shower leaked so bad that it took two full size towels to soak up the puddle it left behind every night. Also appeared that they used this room to store odds and ends since it was close to the lobby. Minibar items had a cost without prices posted. A can of water was 5 euros. Rooms did not have a wine bottle opener and bar staff was reluctant to let us borrow it. Not what I expected from pictures or as a luxury hotel.

10/10 Excellent

Navkiran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel located right on the canal and next to a water bus stop. We enjoyed our min balcony and the hospitality as well. Would recommend to others!
Stayed 1 night in Oct 2023

8/10 Good

Yana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size and clean. Not many food options around. Pretty far walk to everything.
Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend/. Staff went out of there way
Stayed 1 night in Oct 2023

8/10 Good

Doug

Stayed 4 nights in Oct 2023

10/10 Excellent

Lisa

Stayed 4 nights in Oct 2023

8/10 Good

Angel

Travelled with partner
Liked: Amenities, property conditions & facilities
All the staff was friendly and serviceable. All breakfast and bar personnel was excellent
Stayed 4 nights in Oct 2023

6/10 Okay

A

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk agent was absolutely amazing. She was the only female working I believe her name was Julia. She gave so many helpful tips and was extremely helpful . Everyone else on staff was great too. The hotel has a great location. Entrance is on the grand canal but you are also 10 min walking distance to the main square. The hotel was clean. They were also able to give us an early check in . Terrace on the roof top has beautiful sunset view.
Stayed 2 nights in Oct 2023

8/10 Good

Fabiola

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is very nice. The room has a good size. The bathroom is big enough too. Cleanliness of the room and bathroom should improve. The hairdryer was disgusting. I asked the reception to clean it and they did, but had a very disgusting experience when I had to use the first one. The bathroom was not so clean. I would visit again.
Stayed 2 nights in Oct 2023

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023