Ratings based on 761 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Apr-2017
On warm days rooms were too warm and opening the windows didn't help. A/C wasn't working as central heating was on
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice and Perfect Location

Posted 16-Apr-2017
Pros: location, staff
Location: Gondola station, designer shops, Piazza San Marco. St Mark's Catheral, Doge's Palace 1 to 5 mins away. Rialto Bridge 10-15 mins, Frari 30-40 mins
Perfect location. The hotel is located more or less five minutes from Piazza San Marco and designer shops along the way. One can walk virtually everywhere from the hotel without bothering with waterbuses. A Gondola station is just a minute or two away. Breakfast was very good and staff were extremely helpful and polite. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean and quiet, outstanding location

Posted 16-Apr-2017
Pros: Clean, quiet. Good breakfast.
The hotel is beautiful inside. The "small rooms" (the least expensive) are indeed small and have no worthwhile view, but are very clean and pleasant. We were upgraded to a room with a nice canal view. There is an impressive reading room that can be used for rest in the middle of the day. This is quite possible, since the hotel's location is very central, just a few hundred yards from St Mark's square, and a few minutes walk from the vaporetto stop. It is also very quiet. The breakfast buffet is plentiful and excellent
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Perfect!

Posted 12-Apr-2017
A beautiful hotel in the best location for a stay in venice. Very easy to find if arriving to st marks square via water bus, only about a 3 mintue walk away. Room was perfect, amazing shower! Good breakfast and lovely staff. Couldn't recommend more!
4 out of 5
Recommended
for Everyone
by A verified traveller from Sussex

Good hotel,excellent location.

Posted 8-Apr-2017
Pros: Hotel was clean and efficient. Staff were friendly and helpful. Room was spacious.
Cons: Air conditioning would have been nice as it was especially warm on a couple of nights.
Location: All of the sights were easy access on foot from the hotel, Water bus to Murano and Burano was easy with day pass and frequent returns.
The hotel staff were friendly and helpful. The room was very clean. The location was perfect, 2 minutes walk from the water taxi stop and less than 10 minutes walk from St.M square, Doges Palace and Grand canal. Had a fantastic time.Beautiful weather and a fantastic city.
5 out of 5
Recommended
for Couples
by A verified traveller from Fairfax, VA USA

Quiet, Central Hotel near Opera and St. Marks

Posted 7-Apr-2017
Pros: Location and breakfas
Cons: Nothing of substance.
Location: Four blocks to St. Marks, same to Opera Theatre, in San Marco district where you can easily walk to almost any site.
Our room, 87, overlooked the patio restaurant, which was under renovation. It might be noisy in the evening when it's open and people are eating but it was nice and quiet for us. The balcony was great to sit, have some wine and look out over the rooftops. The restaurant food and service was very good but the place is busy so a reservation may be needed. Or, you can walk around and find one of many small restaurants within a 3 block radius that are just as good and can be cheaper. Being 3-4 blocks from St. Marks Square was great and walking all over Venice is a great way to find small stores of all kinds. Go left out of the hotel, take the first left and walk 3 blocks to the newly rebuilt Opera Theatre. Carmen was playing and it was wonderful to be in a stage-side box 5 feet from the actors. The hotel breakfast is very good and has a wide variety of pastries, cereal, eggs, juices, cheeses, meats and so on. We ate breakfast, a sandwich and glass of wine for lunch and an early, for Italy, dinner at 7 and were satisfied. If you are coming from the airport, the 15 Euro public boat drops you at Giglio stop, a 5 block walk. The 70 Euro "shared" taxi drops you at Trinia, just 2 blocks away. All in all, a very nice hotel deserving it's 4 and 1/2 stars.
4 out of 5
Recommended
for Everyone
by A verified traveller from Watford, UK

Convenient, friendly hotel

Posted 7-Apr-2017
Pros: Friendly, helpful staff; old-fashioned charm of the building
Cons: Grips for the runner rugs, more comfortable beds, more efficient air conditioning.
Location: Very close to the sites of central Venice, with San Marco a short walk away.
The hotel is very conveniently located near San Marco and easy to find from the San Marco Alilaguna pier. The front desk staff are very friendly and helpful and the room was well proportioned with lots of storage, a mini bar and a safe. The room was clean and the decor was pleasant, if a little dated. The layout of the hotel is very quirky and eccentric - prepare to get lost! But that was part of its charm. On the down side, the mattress was rock-hard and uncomfortable. The runner rugs didn't have grips so were a slipping hazard - I moved the one between the bed and bathroom to avoid slipping and possibly hurting myself if I needed the loo in the night! There was a shower cubicle but I couldn't get any hot water out of it so I used the shower attachment over the bathtub. My room overlooked the street so there was some noise during the day, and near the lift so there was some noise at night from other guests, but I still slept well. The toiletries provided were good. The air conditioner didn't seem to do much other than make noise. The continental breakfast was good, and included a station for making your own waffles! Overall a good choice for a short break to Venice.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Good value for the centre of Venice

Posted 30-Mar-2017
Pros: The staff were helpful
The only negative thing was the bed was a little hard but I do have a preference for a softer bed. Breakfast was excellent. A wide choice.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Perfect location, helpful and pleasant staff

Posted 29-Mar-2017
Perfectly located at the heart of S. Marco, a nice hotel, with great service, breakfast and friendly staff. A wonderful hotel for a short stay in Venice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Shrewsbury, UK

Well place hotel for exploring central Venice

Posted 27-Mar-2017
Pros: The location, the well equipped rooms, the friendliness and the amazing breakfasts
Cons: Nothing
Location: An easy walk to Piazza San Marco, to Accademia bridge to cross into Dorsoduro, and up to the Rialto bridge. Only 5 minutes to the nearest Vaporetto
We felt warmly welcomed and were very happy with our spacious, clean and well equipped room. The historic features in the building and décor added a nice touch.