Ratings based on 743 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromuk

Good value for the centre of Venice

Posted 30-Mar-2017
Pros: The staff were helpful
The only negative thing was the bed was a little hard but I do have a preference for a softer bed. Breakfast was excellent. A wide choice.
4out of 5
Recommended
for Everyone
by A verified traveller fromLondon

Perfect location, helpful and pleasant staff

Posted 29-Mar-2017
Perfectly located at the heart of S. Marco, a nice hotel, with great service, breakfast and friendly staff. A wonderful hotel for a short stay in Venice.
5out of 5
Recommended
for Everyone
by A verified traveller fromShrewsbury, UK

Well place hotel for exploring central Venice

Posted 27-Mar-2017
Pros: The location, the well equipped rooms, the friendliness and the amazing breakfasts
Cons: Nothing
Location: An easy walk to Piazza San Marco, to Accademia bridge to cross into Dorsoduro, and up to the Rialto bridge. Only 5 minutes to the nearest Vaporetto
We felt warmly welcomed and were very happy with our spacious, clean and well equipped room. The historic features in the building and décor added a nice touch.
5out of 5
Recommended
for Everyone
by A verified traveller fromCheddleton Staffordshire UK

Posted 27-Mar-2017
Cons: Tea making facilities within the room.
Location: Close to St Mark's Square and shops.
Lovely hotel close to St Marks's Square, friendly staff, good selection for breakfast,room was clean and lovely rooftop terrace.
5out of 5
Recommended
for Everyone
by A verified traveller fromUK

Great location

Posted 25-Mar-2017
Pros: Great customer service
Cons: Could be better choice of hot food for breakfast.
Location: Great location centre of everything
We loved this hotel as much as we loved Venice! The staff were excellent and made our stay very special. It was my husbands birthday whilst we were away and without any prompting from myself not only put a bottle of fizz in our room but made the birthday meal really memorable as well. It's great to see good old fashioned customer service with a lovely human touch. I definitely will recommend you to all my family and friends .
5out of 5
Recommended
for Couples
by A verified traveller fromHorsham Uk

Lovely Hotel just a short walk to S Marco

Posted 18-Mar-2017
Pros: Great location and very welcoming. Liked the fact that it has been a family run Hotel for four generations so lots of history attached to it.
Cons: Drop the price of a G & T at the bar!!
Location: Perfect taxi stop as no bridges to go over with suitcase to get to Hotel. Very close to S Marco square, shops, restaurants etc. Great location.
Magical experience from the moment we arrived by a very efficient water taxi service. Hotel was easy to find and no steps to encounter on short walk from taxi stop. Easy check in and very friendly Hotel staff. Be prepared for lots of walking and getting lost, that's part of the fun of exploring! We spent 4 days of visiting museums, churches, Murano Glass factory (well worth seeing a demonstration), Doge's Palace is a must of course, lots of walking and counting bridges, Rialto Bridge (a few times), and yes, a Gondola ride! Although expensive, it was well worth it especially if you have a very informative Gondelier like we did! Lots of lovely Italian food available, but be aware of service charge and cover charges at some restaurants. In all a fabulous trip to wonderful Venice with the added bonus of glorious weather during our stay.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Mar-2017
Location excellent. Service fine. Rooms vary, but all retain traditional Venetian character.
5out of 5
Recommended
for Everyone
by A verified traveller fromLondon

Perfect hotel - wonderful staff - excellent bar

Posted 7-Feb-2017
Pros: The staff were excellent
Location: Perfect location - all major sites right on our doorstep.
First time visiting Venice - hotel was small and extremely friendly staff, with first class bar and restaurant.
5out of 5
Recommended
for Everyone
by A verified traveller

Centrally Located

Posted 30-Jan-2017
Brilliant hotel located right in the centre of Venice easy to walk to all the main sights and has a water taxi stop 2 minutes away which you can get a boat from the airport to. They had a good selection at breakfast which sets you up nicely for the day and the restaurant attached to the hotel is well worth the money as the food was lovely. Would recommend anyone to stay.
4out of 5
Recommended
for Everyone
by A verified traveller

great location! amazing staff. good room

Posted 26-Jan-2017
Pros: Loacation! loacation! location!
Cons: windows were a bit loose and some cold air snuck through
Location: shopping, art galleries, food everything!!
This was our least favorite room in the three cities we visited but still amazing! Terrific location. withing walking distance to the boats to take you any wear around the island, perfectly centrally located to almost every museum. we came to see my daughter sing with her school choir and the church was breath taking were she sang and just steps away from our hotel entrance. The hotel provides a FREE tour of the most stunning glass museum in Milano. where they show you how they blow glass and make there pieces, They od course have the biggest selection to show you and the highest prices because of it, They are never pushy but have so much information about there thousand of pieces in many rooms. Your very close to a modern art gallery with three d art that is free to visit and mind blowing \. if you vsisit any museum its cheaper to just look and takes only about 40 minutes for about $38 euros.while a giuded tour is about $90 and takes about 3 hours to hear all about the history, we did the 6 hour guided tour of the Vatican, but did the museum in Venice by ourselves for less. Also make sure to not buy at the first place you shop at for gifts, we found a DOLLER store, NO JOKE!! I must have gotten thirteen amazing glass hearts and braclets for like $17 euros. Make sure they have a singer on your gondala ride, it makes all the difference in our opinion. other boats around us were recording our singer as I sand loudly with him VOLARAH!! Incredible staff! great stay!! love venice