Ratings based on 636 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Barcelona

Hotel muy centrico a un paso de todo.

Posted 3-May-2016
Pros: Trato del personal, y la comida. El estar a un paso de todos los sitios. Muy muy bien situado.
Personal muy amable, desayuno completo y muy rico. Al preguntarle a Andrea (muy muy simpatico) nos indico donde podiamos visitar y comer de Venecia, y acerto. El hotel tiene su encanto entre lo antiguo y lo moderno y lo tienes todo muy cerca. El desayuno, comes hasta reventar y con eso ya puedes aguantar hasta el mediodia. Esta en una calle muy comercial, con lo que puedes comprar.
5 out of 5
by A verified traveller from Portland, OR

Wonderful Hotel, perfect location!

Posted 24-Apr-2016
The staff were perfect, the room was clean and comfortable and the breakfast buffet was absolutely delicious! We enjoyed our stay so much we couldn't imagine staying anywhere else.
5 out of 5
by A verified traveller from Ontario Canada

Location,5 minute walk to St. Mark's Square

Posted 5-Apr-2016
Pros: Authentic look & feel , Great service , restaurant & bar with great food and service - prices compatible
Location: Five minute walk to St. Mark's Square ,the Basilica & Dodge Palace guided tours start from this location. All public transp. found here.
Great location,very friendly & knowledgeable staff . Provided great service. Their restaurant and bar is fantastic and always full, so book early . This hotel has the authentic look of all buildings in Venice and interior décor to match so if you're looking for a modern /chain hotel then this is not for you but then it wouldn't be Venice. We booked a water taxi from Airport and due to our unexpected late arrival , the taxi dropped us off at the hotel's back entrance which was extremely convenient and hassle free; for first time in Venice navigating streets a night could be very confusing. For pick up on our departure the location is just a walk down the street from the hotel's front door but a Porter was sent with us to help with our luggage. A service not provided by other hotels as I watched many tourists struggle with suitcases in hand while searching for their locations. Definitely would stay here again, ( we didn't have a view of the canals but not necessary in my opinion as you will have ample opportunity to see them on your walks) absolutely no hesitation with this hotel. Breakfast was included and exceptional with many delicious choices from a variety of coffees, juices , cereals & toasts served with a great selection of cheeses and meats , freshly made waffles and delectable fresh baked goods and of course Brioches .....delicious.No coffee in the room but every floor has a coffee & tea station. April 5 2016
5 out of 5
by A verified traveller from UK

Excellent hotel and location

Posted 22-Mar-2016
Pros: Good location, good restaurant, pleasant staff.
Location: Within a few minutes you have the Basillica, Dogges Palace, Florians (macarons are exceptional), Bellini's at Harry's Bar.
This is my second stay at the hotel and it was as good as I remembered. It is in a good location for the sites of San Marco and exploring wider afield. The Caravella restaurant on the same site as the hotel and the food is amazing, you get a 10% discount if you stay in the hotel. Finally the breakfast was exceptional, from fresh fruit, to pastries to ham, cheese bacon and eggs. I love this hotel and will stay again and I love Venice.
4 out of 5
by A verified traveller

Close to shops, restaurants & San Marco square.

Posted 10-Feb-2016
Pros: Location & staff.
Cons: Rooms should be upgraded.
Location: Excellent.
Excellent location to stay during Carnivale. Walking distance to everything.
5 out of 5
by A verified traveller


Posted 4-Feb-2016
5 out of 5
by Elizabeth from São Paulo


Posted 11-Jan-2016 on Hotels
Excelente localização. Café da manhã maravilhoso. Hotel muito bom.
3 out of 5
by A verified traveller

I didn't like the hotel

Posted 10-Jan-2016 on Hotels
Very old hotel. The room was humble. I am not sure if it is the water in Venice, but I could smell something strong chemical in the tap water. However, the restaurnat near the reception was great.
4 out of 5
by Karen

Posted 6-Jan-2016 on Hotels
Fantastic, helpful staff. Very clean hotel. Nice rooms - largest we had in Italy.
5 out of 5
by A verified traveller from Fürth

Klasse -Hotel in zentraler Lage

Posted 4-Jan-2016
Pros: Lage
Location: Zentrale Lage in Venedig
In besserer Lage kann man in Venedig kaum wohnen, wenige Minuten zum Markusplatz genauso wie zur Accademia-Brücke, Vaporetto-Haltestellen sind ganz nahe. Das Hotel und die Zimmer sind gut ausgestattet, die Bar ist super! besonders beeindruckend waren Freundlichkeit und Hilfsbereitschaft des Rezeptionspersonals.