Ratings based on 469 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel antique furniture and charm

Posted 18-Jan-2017
Wonderful location staff extremely nice loved it will definitely stay there again
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent séjour!

Posted 24-Dec-2016
Pros: L'emplacement, à proximité des arrêts des vaporettos, proche de la place Saint Marc, du théâtre La Fenice, quartier très agréable, le petit déjeuner
Cons: Rien.
Location: A proximité immédiate : la place St Marc, l'église san Moise, la Fenice. Les vaporettos permettent d'aller partout dans Venise.
Nous avions réservé une junior suite, très confortable pour 4 personnes (2 salles de bains), au calme, jolie décoration style vénitien mais également moderne, très propre. Possibilité de faire du thé, café, infusion, à disposition sur le grand hall aménagé en salon, devant la chambre.
5out of 5
Recommended
for Everyone
by A verified traveller fromNorth Yorkshire, UK

Fantastic hotel, Great location

Posted 22-Dec-2016
We absolutely loved our stay at this hotel. The staff were all very friendly and helpful. The hotel itself is gorgeous, and our room was fantastic. Our two kids loved this hotel, as our room had an upstairs area with two beds just for them. The location was great. We went to the restaurant for dinner, and it was amazing. They catered to our kids, and made them some delicious pasta which wasn't on the menu. The buffet breakfast in the morning was great, with lots of choices. We would definitely stay here again.
3out of 5
Recommended
for Everyone
by A verified traveller fromRoma

Un buon albergo

Posted 9-Dec-2016
Pros: Disponibilita' ed efficienza del personale
Cons: Evitare di creare camera mignon, con poca illuminazione e scarso isolamento acustico.
Albergo ottimo per posizione, a cinque minuti da P.zza S. Marco, personale efficiente e cortese, buon servizio di colazione, varia e ben gestita. La stanza era pero' deludente, eccessivamente piccolo per un albergo che reclama 4 stelle (circa 12 mq) e con finestre alte tale da impedire la visuale. Sufficiente il comfort in bagno, buon livello di pulizia, anche se l'asciugacapelli era quello che si usava nelle piscine venti anni fa. Peccato, perche' l'albergo meriterebbe di piu'.
Comment from Hotel Management
7-Jan-2017 by Greta-Zoe Serandrei, Hotel Management
Gent.mo alex1, La ringrazio per aver scelto di trascorrere il suo soggiorno qui all’Hotel Saturnia & International. Leggo con piacere che il personale le ha offerto un servizio professionale e attento, caratteristiche che riteniamo fondamentali; è un piacere che abbia gradito la varietà della colazione a buffet. Mi dispiace che la camera non abbia soddisfatto le sue aspettative: la prenotazione da lei effettuata riguardava una camera singola, che le è stata poi regolarmente assegnata. La metratura per questo tipo di camere corrisponde a quanto da lei rilevato, ossia agli standard delle camere singole. L’asciugacapelli presente nei servizi in camera, purtroppo, deve sottostare ad alcune precise norme di sicurezza che impediscono la predisposizione di apparecchi scollegabili; per questo ragione le camere sono dotato di phon con cavo incorporato alla parete. Le auguro di aver occasione di tornare a trovarci, saremmo più che lieti di ridarle il benvenuto nel nostro Hotel. Cordialmente Greta-Zoe Serandrei
5out of 5
Recommended
for Everyone
by A verified traveller fromScotland

Friendly and welcoming hotel in central location.

Posted 16-Nov-2016
Pros: From arrival through until departure, the staff in the hotel seemed to take a genuine interest in their guests by providing good information on local sites and attractions. Situated close to Piazza San Marco, the hotel's central location is ideal for some of the main attractions in Venice and others are within easy walking distance. The hotel bar was lively and entertaining most nights. Breakfast was of a high standard and served as a buffet with extensive choice and variety.
Cons: The restaurant attached to the hotel provided a high standard of cuisine with prices to match, therefore considered outside of our budget.
Location: The main location close to the hotel, Piazza San Marco, is about five minutes walk away.
5out of 5
Recommended
for Everyone
by A verified traveller fromUK

Fabulous hotel and restaurant

Posted 15-Nov-2016
Pros: Friendly staff Complimentary Proseccco Great restaurant
Cons: No tea and coffee facilities in the room
Location: Perfect central location for sight seeing
Room was great, the queen sized bad was so comfortable. It was our 15th anniversary and the hotel gave complimentary prosecco bottle on the first night which was a nice touch. The restaurant is fabulous! The hotel staff couldn't be more helpful and friendly. One criticism though... no tea and coffee making facilities in the room which meant having to make them in the corridor!! This should be remedied asap!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Nov-2016
Andrea, the concierge was amazingly helpful and made the holiday experience to be a great one. The hotel was central to everywhere and the breakfasts were delicious. The hotel provided a free trip to Murano to see a glass factory and glass blowing. It was very interesting, George was extremely knowledgable and there was no pressure to buy anything.
5out of 5
Recommended
for Everyone
by A verified traveller fromAmsterdam

fantastisch hotel

Posted 12-Nov-2016
Ligging, kamer, ontbijt, service, alles helemaal top!
5out of 5
Recommended
for Everyone
by A verified traveller

Great location near St Mark's

Posted 12-Nov-2016
Pros: Location, helpfulness of front desk staff
Location: St Mark's square, many restaurants, easy access to vaporetto
Nice room with separate area for luggage and nice bathroom, quick walk to St Mark's Cathedral and many other sites in Venice
4out of 5
Recommended
for Everyone
by A verified traveller fromSuffolk

Central location for San Marco

Posted 7-Nov-2016
Pros: It was my birthday and the hotel left a bottle of sparkling wine for us which was a nice surprise. The breakfast was good. The room was a good size.
Cons: Noise from kitchen and courtyard
Location: See above. We went on an island trip. In hindsight I would consider using the water buses to make more use of the time.
As earlier review. Hotel only a few minutes walk to San Marco Plaza. Venice is easily walkable to all sights or use the water buses. The only downside was our room overlooked a walll in a courtyard. There was a scaffold tower to access the roof. At 8am the workman arrived and used the tower to access the roof with materials, tools accompanied by noisy banter. The courtyard was also used by kitchen staff both morning and night again with noisy chatter once until midnight.