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Overview of Metropole Hotel Venezia SPA&Wellness

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Terrace/Patio
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Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from Room
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Metropole Hotel Venezia SPA&Wellness

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationBacino San Marco2 min walk
    Popular LocationBridge of Sighs5 min walk
    Popular LocationDoge's Palace8 min walk
    AirportVenice (VCE-Marco Polo)23 min drive

Choose dates to view prices

  • Classic Double or Twin Room

    4.5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsClassic Double or Twin Room
  • Deluxe Double Room, Lagoon View

    4.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • Lagoon view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room, Lagoon View
  • Suite, Lagoon View

    Room amenities

    • 258 sq ft
    • Lagoon view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, Lagoon View
  • Junior Suite, Lagoon View

    4.7/5 guest room rating

    Room amenities

    • 237 sq ft
    • Lagoon view
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Suite, Lagoon View
  • Deluxe Double or Twin Room

    4.9/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsDeluxe Double or Twin Room
  • Suite, Terrace

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, Terrace
  • Exclusive Suite, Canal View

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Canal view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsExclusive Suite, Canal View
  • Prestige Double Room

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsPrestige Double Room
  • Exclusive Suite, Lagoon View (Damasco)

    Room amenities

    • 290 sq ft
    • Lagoon view
    • Sleeps 2
    • 1 Double Bed
    More detailsExclusive Suite, Lagoon View (Damasco)
  • Grand Double Room

    3.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsGrand Double Room
  • Classic Double Room Single Use

    Room amenities

    • 226 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsClassic Double Room Single Use

About this area

Venice

Located in Venice's Castello neighborhood, Metropole Hotel Venezia SPA&Wellness is in the city center and on the waterfront. Bridge of Sighs and St. Mark's Basilica are notable landmarks, and the area's natural beauty can be seen at Grand Canal and Giardini della Biennale. Traveling with kids? Consider Naval History Museum and Zattere. Spend some time exploring the area's activities, including hot springs.
Popular Location

What's nearby

  • Bacino San Marco - 2 min walk
  • Bridge of Sighs - 5 min walk
  • St Mark's Campanile - 7 min walk
  • St. Mark's Basilica - 7 min walk
  • Doge's Palace - 8 min walk

Getting around

  • Venice Santa Lucia Station - 2 min drive
  • AirportMarco Polo Airport (VCE) - 23 min drive

Restaurants

  • Met Restaurant — 1 min walk
  • CoVino — 3 min walk
  • Osteria Ae Spezie — 3 min walk
  • Corte Sconta — 3 min walk
  • Hostaria da Franz — 4 min walk

About this property

Metropole Hotel Venezia SPA&Wellness

Family-friendly Venice hotel in Castello, walk to Bridge of Sighs
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms. All 67 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Metropole Hotel Venezia SPA&Wellness offers 67 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Metropole Hotel Venezia SPA&Wellness has 1 treatment room. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Full-service spa
  • Wine tasting room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Hot springs
  • Hot springs open from 11:00 AM - 9:00 PM
  • Hot springs water temperature (Fahrenheit) - 99
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 100.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 235 per vehicle (one way)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 11:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Metropole
Hotel Metropole Venice
Metropole Hotel
Metropole Venice
Hotel Metropole
Metropole Venezia Spa&wellness
Metropole Hotel Venezia SPA&Wellness Hotel
Metropole Hotel Venezia SPA&Wellness Venice
Metropole Hotel Venezia SPA&Wellness Hotel Venice

Frequently asked questions

Can I cancel my reservation for free at Metropole Hotel Venezia SPA&Wellness and receive a full refund?
Yes, Metropole Hotel Venezia SPA&Wellness offers free cancellation on select room rates, because flexibility matters! Please refer to Metropole Hotel Venezia SPA&Wellness cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Metropole Hotel Venezia SPA&Wellness?
As of Jan 16, 2021, prices found for a 1-night stay for 2 adults at Metropole Hotel Venezia SPA&Wellness on Feb 15, 2021 start from CA $379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Metropole Hotel Venezia SPA&Wellness pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per day.
How much is parking at Metropole Hotel Venezia SPA&Wellness?
This property doesn't offer parking.
What time is check-in at Metropole Hotel Venezia SPA&Wellness?
Check-in is from 3:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Metropole Hotel Venezia SPA&Wellness?
Check-out is at noon.
Does Metropole Hotel Venezia SPA&Wellness provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 235 per vehicle, one way, applies.
Where is Metropole Hotel Venezia SPA&Wellness located?
This family-friendly Venice hotel is located on the waterfront, within a 5-minute walk of Riva degli Schiavoni and Bridge of Sighs. St. Mark's Basilica and Grand Canal are also within 10 minutes.
4.4
Excellent
Rating 5 - Excellent. 405 out of 659 reviews
5 - Excellent 61%
Rating 4 - Good. 166 out of 659 reviews
4 - Good 25%
Rating 3 - Okay. 54 out of 659 reviews
3 - Okay 8%
Rating 2 - Poor. 29 out of 659 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 659 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful and polite staff - welcoming. possible tea making facilities in room but understand at this time may be not possible
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wondrous Hotel
One of our favorite hotels in the world. It’s beautifully complex and filled with stage-like personality. The Metropole feels a beautiful statement against corporate hotels from the moment you arrive. Design-wise, it’s a wonder. The staff is flawless: the garden breakfast team, the housekeepers, the head concierge Giuliano, the barmen Angelo and Bruno. Bravo to all.
Stayed 4 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat hotel
The hotel was very welcoming.Staff were fabulous and could not be more helpful.Beds were extremely comforatble.Breakfast on our first morning was a little chaotic but I am sure trying to serve breakfast (because of COVID)instead of buffet is a nightmare.Would definitely recommend teh hotel.Location was perfect
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place
The hotel looks like a museum, with lots of art everywhere you look. The garden was especially beautiful. Overall very good value for money and very close to San Marco.
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

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