Comfort Double Room, Terrace
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Reviews of Hotel La Fenice Et Des Artistes

3.5 out of 5
Hotel La Fenice Et Des Artistes
San Marco, Campiello della Fenice 1936, Venice, VE

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1003 reviews" "
Rating 8 - Good. 425 out of 1003 reviews" "
Rating 6 - Okay. 144 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the professional friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

Garry, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very nice small hotel that is close to everything. the staff were nice and helpful. the only downside is that the rooms can be small.
Stayed 2 nights in Feb 2024

8/10 Good

Rupert James

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in a quiet area but close to St.Marks.
Stayed 3 nights in Feb 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay there. Such a nice property, great breakfast and breakfast room. The staff were super helpful and friendly. Great area.
Stayed 1 night in Feb 2024

8/10 Good

Luis Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very close to main attractions
Stayed 2 nights in Jan 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service by the staff. The location was also great, very walkable to everything. Very short 5 minute walk to the water bus. The room itself was extremely clean and overall very well maintained. I stayed 2 days and I would not hesitate to book again. Incredible value for the amenities and the location.
Stayed 2 nights in Nov 2023

8/10 Good

Noushi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Gail

Stayed 4 nights in Oct 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
10 minute walk from the Grand Canal, the Olivetti museum, St Mark's Tower, The Doges Palace and literally next door to Teatro La Fenice. 20 minutes from the Guggenheim via the wooden Accademia bridge. So, since you're so close to the Grand Canal, easy to get to Murano and to and from the airport whether you take the boat (or the bus to Piazzale Roma then a boat...) The staff are absolutely great: rooms perfectly clean, exceptionally helpful reception staff, breakfast waitresses absolutely marvellous sorting me out gluten free food. (A basket of individually wrapped gluten free baked goods and cereals stored away from the main buffet breakfast and coeliacs know how important that is) If you're in the restaurant or in certain rooms, one side faces on to the canal so expect a serenade from gondoliers. Lots of quirky architectural details around the building and lifts to the higher floors. I need to make plans to go back...
Stayed 4 nights in Oct 2023
Response from ILEANA on Oct 31, 2023
Dear Guest, first of all, on behalf of the entire Staff and myself I would like to thank you for taking a few minutes to share your experience with us. It is a pleasure to read such a great comment! We are extremely pleased that you enjoyed your stay in our hotel and you have appreciated our service. We hope you will come back soon to visit us!Best regards, Ileana - Public RelationsHOTEL LA FENICE

10/10 Excellent

Lynda

Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Nice place, and wonderful front desk people - very friendly and helpful! I was able to check into my room an hour before check-in time. My room was small, but totally fine for one person. The hotel was in a convenient location and had interesting interior spaces that were charming and beautiful. The shower pressure is very good, though the shower leaks. Wifi worked great.
Stayed 1 night in Oct 2023
Response from ILEANA on Oct 31, 2023
Dear Guest, Thank you for your kind words about our staff members. We're thrilled to hear that they provided you with excellent service during your stay. We're delighted that you have appreciated our location in town. Thank you for choosing our hotel, we look forward to welcoming you back in the future! Best regards,Ileana - Public RelationsHOTEL LA FENICE

10/10 Excellent

nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien localisé
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Paul Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Feben

Stayed 2 nights in Sep 2023

10/10 Excellent

Frances, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing and beautiful hotel. Close to St Mark square and Rialto bridge. I highly recommend it. Service was excellent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel La Fenice, a perfect location!
My husband and I, along with an elderly Aunt, stayed here for four nights in early September and had a wonderful time! We had two rooms; one overlooking a small canal and bridge, with a floor to ceiling window that opened to a tiny balcony which allowed you just to be able to step out and look down at the gondolas going by on some days. Our aunt had a room on the opposite side, overlooking the outside patio. Both rooms were roomy, clean and had a desk and nightstands with nice lighting for reading in the evening. Breakfast was good with an assortment of meats, cheeses, breads, jams, yogurts, cereal, hard boiled eggs and coffee; for an additional charge you could order espressos or cappucinos. With the help of the front desk, We were able to secure a wheelchair for Auntie, who had trouble walking; it was a lifesaver! The hotel opened to a small square, ,and right next door was a cafe with outdoor seating. Just a two minute walk around the corner was the Fenice Theater (Opera house) and we were fortunate enough to be able to buy tickets to La Traviata; seeing an italian opera, in Italy, was an experience indeed and SO convenient to this hotel. St. Marks square was very close and once one learned the street, was less than a 10 minute walk. I can't say enough about the staff; courteouos, professional, so helpful and welcoming. I would definitely stay here again.
Stayed 4 nights in Sep 2023
Response from ILEANA on Oct 31, 2023
Dear Cynthia,thank you for writing this nice review about your Hotel La Fenice experience. We are very glad that you enjoyed the atmosphere of our hotel. We will share your feedback with all our Staff in order to further improve our standard of service. We are looking forward to welcoming you again here in your next trip to Venice, hoping that next time we will go beyond your expectations. Best regards. Ileana - Public RelationsHOTEL LA FENICE

8/10 Good

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Siobhan

Stayed 3 nights in Sep 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. Staff were friendly and knowledgeable and our room was well maintained and clean. Breakfast was included with our stay and for an included breakfast it was good - I might reconsider adding it as an extra, though. Locarion is great, very close to St. Mark's plaza with its wonderful tours. We would definitely stay at this hotel again if we are lucky enough to return to Venice!
Stayed 3 nights in Sep 2023
Response from ILEANA on Oct 31, 2023
Dear Guest, thank you for your great review! We are so pleased that you enjoyed your stay with us, and we really hope to have you again as our guests in the future! Best regards. Ileana - Public RelationsHOTEL LA FENICE

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location.
Stayed 3 nights in Aug 2023

4/10 Poor

Alcinda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
In the middle of a hot summer in Venice, the air conditioner in our room was not working, and the hotel did not fix it or offer us an alternative room. The room was very noisy, on top of a busy restaurant with patrons talking loudly unitl 3:00am. Moreover, the room was very basic (thin and comfortable mattress; no floor rugs or slippers were provided to deal with the cold tile floor in the room). The location is great, but we were very disappointed with the conditions in the room and with the unhelpful, and at times rude and dismissive attitude of the lady in the reception that we had to deal with. We will not recommend it to family and friends!
Stayed 2 nights in Sep 2023

6/10 Okay

Prathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel
Very enjoyable and pleasant stay. Staff were very helpful and the breakfast buffet was good. Great location for exploring Venice from
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally situated, my room was comfortable and the staff very helpful and friendly. I've stayed here before and would definitely stay here again!
Stayed 3 nights in Aug 2023

10/10 Excellent

paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service good room in tuo venician style clean and friendly staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Christine

Great one night stay. Upgraded our room to one with a terrace. Very beautiful and clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & Welcoming.
Great location for all the sights & transport network. Very friendly & welcoming staff. Lovely spacious clean room. Balcony room was lovely to sit out on & listen the the gondoliers scerenading their passengers. Continental breakfast was a good start to the day.
Stayed 4 nights in Aug 2023

10/10 Excellent

CYNTHIA

Stayed 2 nights in Aug 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had rather a small room but at a very decent price. Facilities at the hotel excellent. Staff helpful. Cleanliness excellent.
Stayed 2 nights in Jul 2023

10/10 Excellent

Juan Luis

Stayed 2 nights in Jul 2023

8/10 Good

berenice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stop in Italy and it didn’t disappoint the staff was amazing since we arrived earlier than our check-in time they let us keep our luggage there. The room was so beautiful and clean for the two of us. Their breakfast was very good. We had an amazing time here and I would recommend staying here.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in. Great location. Amazing staff. Comfortable and lovely. Definitely stay here
Stayed 11 nights in Jul 2023

10/10 Excellent

Kirsten A

Stayed 2 nights in Jul 2023

10/10 Excellent

Giovanna, Calgary

Travelled with family
Liked: Cleanliness, staff & service
Spacious and clean bedroom and beautiful hotel! Staff is friendly and always available
Stayed 1 night in Jul 2023

10/10 Excellent

Celedonia

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were helpful and kind.
Stayed 1 night in Jul 2023

10/10 Excellent

Celedonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Liria

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Rahsan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the interior design , like the nice glass windows, but I just didn’t like that the entrance door opened into the bedroom.
Stayed 1 night in Jul 2023

8/10 Good

Mariya

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Cute hotel, great location.
Stayed 2 nights in Jun 2023

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good room size, friendly helpful staff. No kettle in room so asked for one and wasn’t a problem.
Stayed 4 nights in Jun 2023

8/10 Good

John, whittier

Travelled with family
Liked: Cleanliness, property conditions & facilities
As with most boutique hotels your room tends to be the luck of the draw. There were some issues with our assigned room and when I went to the desk I simply asked do you have another room available. Fortunately, with no questions asked they provided another room. Location in relation to St Marks Square, perfect. But would I stay here again? A solid maybe. The proximity to St Marks and upscale shopping were nice, however the next time I would look for a similar class hotel and stay in another area to take advantage of better pricing and use the very frequent water taxis to get around
Stayed 3 nights in May 2023

10/10 Excellent

Wendy, New London

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If I come back to Venice, I’m staying here! The staff was friendly. The property is beautiful and my room was absolutely amazing
Stayed 2 nights in Jun 2023

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
great location , liked the breakfast
Stayed 2 nights in May 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

dawn

Liked: Cleanliness, property conditions & facilities
Property was wonderful. The restaurant next door of the dam name was terrible. The male host there was terrible. I would never recommend for anyone to have dinner there. Much better restaurants in the area.
Stayed 1 night in May 2023

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, helpful staff, lovely building
Stayed 2 nights in Apr 2023