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Reviews of Hotel Ca' Alvise

4 out of 5
Hotel Ca' Alvise
San Marco 3673, Venice, VE

Reviews

8.2

Very good

Rating 10 - Excellent. 187 out of 504 reviews" "
Rating 8 - Good. 229 out of 504 reviews" "
Rating 6 - Okay. 51 out of 504 reviews" "
Rating 4 - Poor. 24 out of 504 reviews" "
Rating 2 - Terrible. 13 out of 504 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Did not realize that the lack of an elevator would be such a big deal but after walking for miles and being on the top floor was not something to look forward too. Stayed in room for breakfast and realized just a limited amount of items available, location was good for getting to St Marks, and not too bad getting to Realto bridge.
Stayed 2 nights in Apr 2024

10/10 Excellent

Beresford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly, helpful staff.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kermit, Cortona Fraz. Camucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 3 nights in Feb 2024

8/10 Good

John, Fitzroy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very friendly staff
Stayed 2 nights in Jan 2024

8/10 Good

Beatrice

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond excellent. Exceedingly helpful, knowledgeable, accommodating and kind. The rooms and entire place are beautiful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Belinda

Stayed 2 nights in Sep 2023

8/10 Good

phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint hotel for a true Venitian experience. It is not a Hilton hotel. The rooms are nice and decorated to take you back to the 18th century. Just be aware that, like most of Venice, there is no elevator. But they do have porters to move your luggage up and down the stairs. Very nice breakfast. A/C in the rooms, but it won't get real cold if you like sleeping in a meat locker. Bathrooms are good. Hotel staff is very friendly and eager to help. Some restaurants and shops right around the corner. It is next to a small canal.
Stayed 3 nights in Sep 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel in central position staff lovely and very helpful nothing too mich trouble rooms clean and nice all facilities you would expect of a 4 star hotel breakfast was excellant cooked food and cold with pastries and proscessco i travelled with parents with mobility issues and staff were fantastic in helping i cant recommend this hotel enough will definately be going there again
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness
Great location
Excellent location, close to main tourist attractions. Service standards by front desk staff were low, unfriendly staff generally. Staff serving at breakfast were lovely though. Room was clean. AC did not work but night auditor provided a portable unit that did the job.
Stayed 1 night in Aug 2023

4/10 Poor

Tomasz

Disliked: Staff & service
During our recent stay in Venice, our experience was a bit of a mixed bag. On the positive side, the breakfast offered was very good, providing a wide variety of delicious options to start the day. However, we were disappointed with the initial room we were given. There was a horrible smell that made our stay quite unpleasant. We promptly reported the issue to the reception, hoping for a solution. Unfortunately, the reception staff could only offer us a bigger room as an alternative, but this upgrade came at an extra cost of 30 euros. We felt a bit cheated since we were forced to pay more just to escape the unpleasant odor. Adding to our dismay, the person at the reception was not very helpful in resolving the situation, which left us feeling frustrated. Despite these setbacks, we appreciated the efforts made by the hotel to accommodate our request for a different room, and the new room was satisfactory and odor-free. In conclusion, our stay in Venice had some positives, such as great facilities and a delightful breakfast, but there are areas that need improvement, like better handling of guest complaints and ensuring that all rooms meet the expected standards. Overall, our stay was decent, but we hope our feedback will be taken constructively to enhance the experience for future guests.

10/10 Excellent

sreekar

Stayed 1 night in Jul 2023

6/10 Okay

sukhvinder

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Spacious, comfortable, family room with king bed and two sofa beds decorated in old Venetian style. Bathroom nice and shower worked well. Difficult to get to when carrying luggage. Check-in was 20 minutes than 2pm as room was not ready even though we requested an early check-in at 1pm and was frustrating after carrying luggage all the way there. Room for holding luggage after check-out was not locked and did not feel secure.
Stayed 1 night in Jul 2023

6/10 Okay

Frances

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel calls itself a 4 star - it should be a 3. If I had paid 3 star prices, I would have been satisfied. But it is NOT a 4 star. The staff are lovely, but the hotel is dated & tired. The included breakfast was sub-standard (canned fruit instead of fresh, minimal selection), the lounge furniture is dusty and falling apart. You are paying for the location (which is excellent).
Stayed 3 nights in Jul 2023

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a convenient location. We would stay here again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and Breakfast
Nice hotel in great location. Central to all the attractions and walking distance to everything. Nice family room that was comfortable for sleeping. 👍
Stayed 2 nights in Jul 2023

8/10 Good

Luis, Tucson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in the heart of San Marco. Friendly staff. Good breakfast. Only complaint is that our room A/C was not very cold.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!!
Stayed 1 night in Jun 2023

8/10 Good

Shankar, CANTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2023

10/10 Excellent

TImothy M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was conveniently located and a five minute walk to Saint Marks Square. The Hotel is located in a building that is over 100 years old, but has been through many renovations. The hotel staff is great and their personality gives the place vibrant feel and the decor gives the hotel unique charm that makes it a fun place to stay. Be aware the hotel has 3 floors and a ground floor with no elevator so ask for a low floor if you have accessibility issues.
Stayed 4 nights in Jun 2023

10/10 Excellent

Robert, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good. Staff was very helpful in recommending things to do and arrainging transportation. It was one of just a few hotels to be able to accomadate (4) people. We enjoyed our stay!
Stayed 3 nights in Jun 2023

10/10 Excellent

Divina

Stayed 2 nights in Jun 2023

10/10 Excellent

johan

Stayed 2 nights in Apr 2023

10/10 Excellent

Emerlita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, I will come back to this hotel if we decide to go back to Venice from the US. Service and breakfast options were excellent.
Stayed 2 nights in Mar 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service
Had to climb up the stairs, no lift. The room was a bit stuffy however the staff provided me with an excellent electric fan
Stayed 5 nights in Nov 2022

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

4/10 Poor

Sónia

Stayed 1 night in Aug 2022

10/10 Excellent

Xufeng

Stayed 2 nights in Aug 2022

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Salvatore, Putnam Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning didn’t seem to be working probably not enough soap in the bathroom other than that it was accommodating
Stayed 2 nights in Jul 2022

8/10 Good

Alec, Vancouver

Travelled with group
Liked: Cleanliness, staff & service
Andrea, the hotel manager worked very hard to ensure our stay was a pleasant one.
Stayed 4 nights in Jul 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

chloe a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find.
Fantastic staff throughout, so helpful and friendly. The jacuzzi bath was a must- have after the 20K steps we did each day around beautiful Venice. Breakfast was only ok, undercooked bacon for our liking but we ended up having coffees and croissants by room service for no extra cost which was lovely. Would return!!
Stayed 3 nights in Mar 2022

10/10 Excellent

Maksim, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were great, located central to our needs in a very quiet street with restaurants and shops nearby. Breakfast was good but Luke warm by the time we sat down. Air conditioner, fridge & radio in room didn’t work and the toilet flush was dodgy.
Stayed 4 nights in Nov 2021

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located at the heart of it all
The location was clearly what made this a great stay and one that I would return to. Most of Venice is walkable but after coming in on a late flight, getting a ferry from the airport to a close drop off was critical and this was a 8 min walk from one of the stops. It is also a great central location to walk to all of the sites and towns (or at least a less than 20 min walk to the furthest station for the waterbus). The staff was super friendly when checking in and out as well as the food being great for breakfast. It was a less than 10 min walk to the Doge Palace and many of the other sites.
Stayed 4 nights in Nov 2021

6/10 Okay

TAREK, Houston

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Could be great, if owners cared a little more...
Nice hotel, badly maintained. Air con damaged, no lift. Great location and could do with a bit of TLC… Less grumpy breakfast staff would also help...
Stayed 2 nights in Aug 2021

8/10 Good

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a great location!
Good hotel in the centre of Venice, walking distance from the San Marco square. Breakfast choices limited but otherwise good hotel with very helpful staff!
Stayed 3 nights in Jul 2021

8/10 Good

Debra

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2021

10/10 Excellent

u_yoo^^,, Thailand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Dec 2019

10/10 Excellent

Clive, Colchester UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a fantastic place with authentic decor and fabulous staff. We had 3 very happy nights here and would come back again.
Stayed 3 nights in Aug 2020

4/10 Poor

Lefebvre

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
its not a our star hotel at all. maybe 3
it is not a 4 star hotel at all. maybe 3
Stayed 7 nights in Aug 2020

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great service!
Nice hotel in San Marco. The only warning I’ll give is that Google Maps for some reason doesn’t like to give complete directions there (at least for me and a few other people that I know tried), so make sure your phone is in good condition (or use an actual map). The night clerk was very gracious and deserves a shout out because he was able to let me in after I found my way back to the hotel after 0100 because my phone died and I got lost in the streets.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to discover Venice, very central and close to a lot of the sights. But at the same time very quiet.
Stayed 3 nights in Jul 2020

10/10 Excellent

Denis, U.k

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bedrooms were superb,the hotel itself was very clean ,service very efficient
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

eric

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay in general
Staffs are friendly, good breakfast, perfectly situated, charming but the room is much smaller than it is mentioned in your website !! It mentioned 35 square meters for a triple room but it is around 18-20 square meters only, it is pretty small. Also the bath tub was clogged and not fixed, so it is quite dirty .
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019