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Reviews of Hotel Ariston

3 out of 5
Hotel Ariston
Via Bergamo 12 Mestre, Mestre, VE

Reviews

6.8
Rating 10 - Excellent. 54 out of 271 reviews" "
Rating 8 - Good. 87 out of 271 reviews" "
Rating 6 - Okay. 61 out of 271 reviews" "
Rating 4 - Poor. 28 out of 271 reviews" "
Rating 2 - Terrible. 41 out of 271 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid. noisy with highway, poor location, limited dining options, inconvenient for visiting Venice, bed is very uncomfortable
Stayed 3 nights in Apr 2024

6/10 Okay

Alex

Stayed 1 night in Mar 2024

2/10 Terrible

Molly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting on every single level. Left as soon as possible
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning to guests not to use their card
I wish to warn future guests at the Hotel Ariston not to use their card for any purchase in the Hotel like coffee, tea, water or breakfast etc. The people who run this Hotel Ariston use these facilities which you have to pay by card to get your details to overcharge their hotel guests. Both my wife and I were overcharge EUR€ 35.00 each on our respective cards. I showed the reception desk at the Hotel Ariston that I was overcharged by EUR€ 35.00 but they did nothing about it and I even emailed them after returning home to my country but Hotel Ariston did not reply. Needless to say that I will not be staying with Hotel Ariston again and would advise future guests that have to stay at this Hotel Ariston not to use their card for any purchase on the premises.
Stayed 4 nights in Sep 2023

4/10 Poor

Jose

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overal the staff were friendly and area was. The rooms are very outdated and no AC. If you just need a quick place to spend the night check it out.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mohammed sohail

Stayed 2 nights in Sep 2023

6/10 Okay

Kaysy

Travelled with partner
For the price, overall it was fine. The bathrrom was cramped due to the layout of the bidet and toilet. Ok for the price. Thanks!
Stayed 1 night in Aug 2023

2/10 Terrible

Golda

Stayed 1 night in Aug 2023

2/10 Terrible

tao

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not only old but also not well maintained, shower dipping all night and bathroom is tine and dark. Wall is dirty.
Stayed 1 night in Aug 2023

2/10 Terrible

Herbert

Travelled with partner
Disliked: Amenities
Dès que nous sommes arrivés, nous avons été accueillis par une femme antipathique qui nous fait payer directement (alors que normalement on paye au moment du Check out). A ce moment là, nous nous sommes déjà posés des questions.Arrivés dans la chambre, notre surprise fut très grande. Pour un hôtel dit 3 étoiles, nous avons eu droit à une chambre de bonne. Nous n’avons même pas eu d’espace pour y mettre nos valises.La salle de bain était dégeulasse: rideaux avec des traces d’usures et de moisissures. La toilette était instable et réparée avec du scotch (inadmissible pour un hôtel). Nous avons passé une première nuit horrible: chambre mal isolée (on entendait les voisins parler et marcher dans les couloirs et nous entendions les voitures passées toute la nuit). Et en plus de cela, il n’y avait pas d’air conditionné (alors que dans l’annonce c’était bien stipulé qu’il y en avait). Suite à cette nuit horrible, nous décidé d’aller en parler à la réception pour essayer de trouver des solutions. Et à notre grande surprise, il nous a expliqué que c’est un monsieur qui décide d’activer l’air conditionné quand il le souhaite (en fonction de la météo) et que c’était de notre faute car nous ne sommes pas venus à 2h du matin à la réception pour expliquer qu’on avait trop chaud et leur dire d’allumer la climatisation. (En effet, la nuit suivante la climatisation fonctionnait mais à été éteinte durant la nuit sûrement car « le chef de la climatisation » a jugé qu’il faisait suffisamment..
Stayed 2 nights in Aug 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from ANTONIO on Aug 31, 2023
GRAZIE

4/10 Poor

Ruby

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a cheap stay but the location is pretty misleading and is not a two minute walk into town and is a half hour or so journey into centre Venice as well as a 20 minute journey to airport. The staff were pretty rude and unhelpful except for one local receptionist with short hair who was really helpful and she was genuinely kind. It became a running joke with my partner that they didn’t have anything available such as ice or cutlery even though they have a kitchen out back. The walls were pretty dirty and slightly mouldy and the taps would drip and toilet constantly run which keeps you up. Air con is on but unable to control as comes from hall way. It’s cheap and ok for a short stay if that’s what you’re after. We took the 8E bus to mestre centro then the tram or 4L bus to Venice and the same back. Make sure to pay for a ticket each trip as there’s a large fine of €50 each. Make sure to get off at the stop after the Lidl on the way back or there’s a long walk. The bus drivers are extremely unhelpful and will just say they’re going your route even if they don’t understand.
Stayed 4 nights in Jul 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Seth

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I cannot give a full review as we canceled our reservation once we got into our room. The hotel presentation on Expedia is deceptive. The lobby is the only nice part of this hotel the rooms are clean but dingy furniture is out dated and dirty such as the lamp shades are stained the bed is hard as a rock hard and you can feel the springs the there is no in room hotel control for the air conditioning not sure if they really have in room air conditioning but we. Spent about 20 mins there and the ac never came on so we left and booked elsewhere. Rooms are comparable to a dirty travel lodge or an outside room accessible motel 6. Will not re book here. Though the staff is very friendly and even helped get us a cab to our new location
Stayed 1 night in Jun 2023

8/10 Good

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

B

Stayed 3 nights in Apr 2023

4/10 Poor

Sally

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Uncomfortable bed, and the TV didn’t work. Directions to the hotel were poor.
Stayed 2 nights in Apr 2023

8/10 Good

Jazmín

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff
Stayed 1 night in Apr 2023

4/10 Poor

Robert Andrew, Enid

Travelled with partner
Disliked: Cleanliness
Well, it’s very run down and dirty. They don’t even clean off the faucet handles or anything. They clean “just” enough. The TV is so small you can barely see it. Bed is horribly uncomfortable and also small. Our heat never worked the whole time we were there which was for 3 days. When we told the front desk girl…she basically said “ok, we’ll look into it” which they never did. They never offered to move us or even offer a free breakfast. The breakfast was lacking…no options at all. The juice…was colored water with no taste. We asked the first clerk what busses to take to get into Venice and he was kind to help us and write it down. The next morning we wanted to double check to make sure the busses we were taking were correct and the new clerk crossed everything out the first guy said and told us it was all wrong…for the record. The first guy was right. In a nut shell, you get what you pay for. I wouldn’t recommend this place unless it was your last and only option.
Stayed 3 nights in Mar 2023

8/10 Good

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice warm room, we could sleep very well, easy to go to the bus stop. We were pleased to stay in this hotel 🙂
Stayed 3 nights in Feb 2023

10/10 Excellent

Stoica

Stayed 3 nights in Oct 2022
Response from GIORGIO on Dec 7, 2022
GRAZIE

6/10 Okay

Loren Alexandra

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were nice and room was clean. But the room wasn’t the one advertised in the photo. I paid more for a superior room and what I had was still very very basic. All the material on the headboard was peeling off.
Stayed 3 nights in Oct 2022
Response from GIORGIO on Dec 7, 2022
GRAZIE

10/10 Excellent

Jaydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to usama & rest of the staff 😊
Stayed 3 nights in Sep 2022

8/10 Good

Molly

Stayed 1 night in Sep 2022

8/10 Good

Navneeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation, Fairly priced
Stayed 3 nights in Sep 2022

8/10 Good

Griselda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was ok for two nights. The hotel is outdated but it suited our purposes.
Stayed 2 nights in Sep 2022

10/10 Excellent

Louay

Stayed 5 nights in Sep 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A bargain price for the location, but can be tricky to get a train back to Carpenedo (the station nearest this hotel). One usually comes every hour - but not always - so keep that in mind. That said, Mestre Station is not very far away (probably quickest by taxi), nor Venice (Santa Lucia / main station), which is about 20 minutes by train from Carpenedo.
Stayed 5 nights in Aug 2022

4/10 Poor

anatoliy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner is very old and not working, no refrigerator in the room, mattress is very old with metal sticks pushing on my back, dirty, if someone is smoking next door you are smelling it too, no hairdryer or iron is available in the room… I was very surprised to see this . But price was reasonable
Stayed 7 nights in Jul 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clea.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ofelia

Stayed 2 nights in Jun 2022

8/10 Good

Adnan, Khartoum

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The furniture need upgrade. The hotel is nice but not close to any restaurants . Close to bus station
Stayed 2 nights in Jun 2022

10/10 Excellent

Cap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a good clean hotel
Stayed 1 night in Jun 2022

6/10 Okay

zimbini

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Tasnim

Stayed 1 night in Nov 2019

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good and would not go back
The reception and staff were great the rooms were terrible with green growing up the wall and was freezing cold
Stayed 1 night in Nov 2019

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was clean and comfortable, front staff was helpful, breakfast was only ok, location was good for getting the bus
Stayed 3 nights in Oct 2019

8/10 Good

Lucelia, Hyannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanna to say thank you so much for everything .. All the people helped a lot
Stayed 5 nights in Oct 2019

4/10 Poor

Michelle, Toronto Canada

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the location of this hotel, and staff attentiveness to my needs at the time. Room too small, pillows were smelly.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great option for the few nights we were there. Rooms are smaller than expected but super clean. The wifi works great. I don’t think they have AC has it was hot and when we asked for them to turn it on they said they would but it never called off. Overall, the staff is friendly, area is safe and the breakfast is great... so we were super happy with this hotel.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The washroom was so small that when you were on the toilet your feet were in the shower which had no walls
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was great and the cleaners were very nice too 👍
Stayed 7 nights in Aug 2019

4/10 Poor

AMUR

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good stay
The room in real is not as look like in the pictures. And the Ac is not working properly.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man on the reception was very helpful. wish I knew how far it was from the city which isn't the hotels fault, but should be noted somewhere.
Stayed 1 night in Jul 2019

8/10 Good

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple summer trip
Clean room. Comfortable bed. Calm area. Good price. 15 minutes to Venice by car. All in all recommend.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable property - yet safe and clean - I'd do it again
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019